Práticas de ensino-aprendizagem com base em cenários reais

O processo ensino-pesquisa-extensão realizado com a imersão dos sujeitos em cenários reais possibilita a integração universidade-comunidade, ampliando a inserção social. O objetivo deste trabalho foi apresentar a experiência de um projeto conduzido em cinco municípios brasileiros, com a participação de docentes, pós-graduandos e acadêmicos, em parceria com prefeituras municipais e trabalhadores de saúde como cenário de ensino-pesquisa no SUS. Foram realizadas oficinas e cursos de capacitação com as equipes de saúde, gestores e conselheiros de saúde, visitas técnicas aos municípios para avaliação situacional e supervisão das atividades, avaliação da satisfação dos usuários e formação de lideranças populares. Observou-se a melhoria na organização dos serviços e estímulo ao fortalecimento do vínculo entre os usuários e prestadores de serviços. Essa experiência serviu como laboratório de aprendizagem e pesquisa, fazendo-se ciência a partir da vivência in loco da realidade do SUS e contribuindo para uma formação professional mais humanitária baseada em cenários reais.

The Owner Share scheduler for a distributed system

In large distributed systems, where shared resources are owned by distinct entities, there is a need to reflect resource ownership in resource allocation. An appropriate resource management system should guarantee that resource's owners have access to a share of resources proportional to the share they provide. In order to achieve that some policies can be used for revoking access to resources currently used by other users. In this paper, a scheduling policy based in the concept of distributed ownership is introduced called Owner Share Enforcement Policy (OSEP). OSEP goal is to guarantee that owner do not have their jobs postponed for longer periods of time. We evaluate the results achieved with the application of this policy using metrics that describe policy violation, loss of capacity, policy cost and user satisfaction in environments with and without job checkpointing. We also evaluate and compare the OSEP policy with the Fair-Share policy, and from these results it is possible to capture the trade-offs from different ways to achieve fairness based on the user satisfaction. © 2009 IEEE.

Evaluating interaction with websites: Case study of a government website of the Brazilian Ministry of labor and employment

This paper presents a usability evaluation of the MTE (Ministry of Labor e Employment) website in order to measure the effectiveness, efficiency and user satisfaction regarding the website. The participants were 12 users (07 users were female and 05 male). The results indicate that although the education level of all participants and computing experience, many of them have had difficulty in finding information and do not recommend the site. © 2013 Springer-Verlag Berlin Heidelberg.

Avaliação da informação sobre políticas públicas nos portais de governo na internet das regiões administrativas do Estado de São Paulo

Pós-graduação em Comunicação - FAAC

Avaliação de acessibilidade e informações sobre políticas públicas para pessoas com deficiência em portais eletrônicos de governo paulistas

Coordenação de Aperfeiçoamento de Pessoal de Nível Superior (CAPES)

Escalonamento de tarefas em sistemas distribuídos baseado no conceito de propriedade distribuída

Coordenação de Aperfeiçoamento de Pessoal de Nível Superior (CAPES)

Qualidade do serviço público odontológico no Brasil: a percepção de usuários e profissionais da saúde

Conselho Nacional de Desenvolvimento Científico e Tecnológico (CNPq)

Validação de aplicativo comercial visando a incorporação da realidade aumentada a um modelo de avaliação pós-ocupação

Post-Occupancy Evaluation of buildings considers user satisfaction, building pathologies and performance, as well as users interventions in the built environment. The possibility of identifying interventions regardless of the user could provide a significant gain in the efficiency of Post-Occupancy Evaluations. We foresee the application of Augmented Reality (AR) to improve the identification of renovations by overlapping the construction information model with an image of the actual building. This article validates the use of AR on existing smartphone and tablet applications. This study proposes the incorporation of AR into the planning, execution and application of Post-Occupancy Evaluation. For the planning, this study proposes the development of a new research tool. With regards to the execution, this study examined the data collection conditions on site through the visualization of overlapping models. For the application, this study proposes displaying the results through the use of RA information layers. The transparency oft he RA model was used to allow comparison between the virtual model and the real model. The development and adaptation of the virtual model and the solution developed for the experiment of the RA proposal are presented and discussed. The experiment points to shortcomings that still make the proposed technological solution unfeasible.

Comunicação pública, transparência e políticas públicas: avaliação de informações em portais brasileiros de governo

An expansion of the professional field of Public Relations can be seen nowadays, influenced by factors such as the increasing use of information and communications technologies for the dissemination of information on public management and the potential creation of dialogue between government and citizens. Despite this trend, there is still a need for specific knowledge about normative aspects of public communication generated by governments on the internet and its role in the fulfillment of the right to information. This article offers a contribution to fulfill the gap of guidelines and standards for professional performance. It describes the results of empirical research which identified the potential contribution of government web portals of the main cities of São Paulo, in the southeastern Brazil, to the strengthening of citizenship, considered in its dimension of exercising the right to information about public policies, particularly those which have an impact on education. The depth and breadth of information were investigated according with twelve categories of evaluation: history; diagnoses; goals; goals; resources and current actions; planned resources and actions; efficiency; effectiveness; impact; cost-effectiveness; user satisfaction; and equity. The data found on the analyzed portals correspond to the average of 11% of which was considered, under the theoretical-methodological context of the research, as information necessary to comprise the full characterization of a public policy in relation to the categories of assessment. Opportunities to improve government web portals were detected, for which we suggest communication management strategies.

Democracia digital e redes sociais: Twitter como filtro de informação política

The internet, with its hypertext and multimedia features, can be a support for the dissemination of information in an attractive way, which may contribute to the strengthening of democracy. Recent innovation, social networks have been explored also as a resource to attract the interest of the broader public to information about public policies. This paper presents and discusses the results of an empirical study which assessed, through content analysis, the breadth and depth of information offered by the Sao Paulo state government and the federal government in texts accessed through Twitter to publicize purposes, lines of action and limits of public policy in the areas of welfare, health, education and environment . The results indicate that the information available tend to focus mainly on goals, resources and current actions of policies, whereas there can be found few data on planned features, relation between cost and effectiveness and user satisfaction.

Elaboração de um roteiro interpretativo para trilha de ciclista da Florestal Estadual Edmundo Navarro de Andrade, Rio Claro/SP

The State Forest Edmundo Navarro de Andrade (FEENA), Rio Claro/SP has a huge potential for cyclists tracks; the Unit already have a trail at the principal entrance, passing by firebreaks bordering the towers quadrants and finishing at the municipal road. This work aims the ambiental interpretation of this trail already established and implant activities planned before at the public use program of the State Forest according to the management plan of the Unit; to interpret the tracks for mountain bike cyclists; promote the conservation of natural, historic and cultural resources of the Forest. At the present work has been accomplished the Ambiental Interpretation through the panels, containing the characteristic native flora and fauna, the existing water resources at the Unit and also the representatives individuals of the exotic arboreal species, found around the trail. Ten points were chosen for interpretation, therefore, for preparation of the script it was considered besides the bibliographic literature, experiences of project team members at FEENA, Unit Management Plan knowledge relating the gaps in the public use program and field work. The panels contain figures and texts about the chosen topics, to promote a language easily understandable to the visitor and concomitantly, inform to the population who attends the Unit, increasing this way the user satisfaction

Online Shopping Websites: An Evaluation of User Experience and Interface Ergonomic Criteria from the Perspective of Older Users

This paper presents a user experience evaluation of two online shopping websites from the perspective of older users (those aged 50 and older). Two online shopping websites were evaluated using methodological procedures established in prior research [1]. The methodology consists of four steps: (1) heuristic interface evaluation using an ergonomic criteria checklist, (2) online identification and experience questionnaire, (3) evaluation of user experience and interface interaction, and (4) satisfaction questionnaire. Results of the study revealed the analyzed websites are not suitable for older users, who find it difficult to interact with these interfaces.