Avaliação do processo de produção de cachaça em pequenas empresas em relação às boas práticas de fabricação

Pós-graduação em Alimentos e Nutrição - FCFAR

Qualidade microbiológica da água mineral engarrafada e seu potencial como fonte de bactérias resistentes a antibióticos

Coordenação de Aperfeiçoamento de Pessoal de Nível Superior (CAPES)

Ações da vigilância alimentar e nutricional em serviços de atenção básica à saúde de Botucatu-SP e município pertencentes à DRS VI

Pós-graduação em Alimentos e Nutrição - FCFAR

Parque Ambiental Santa Luzia - Guaratinguetá - SP: uma proposta de educação ambiental inclusiva na gestão dos resíduos sólidos urbanos

Conselho Nacional de Desenvolvimento Científico e Tecnológico (CNPq)

O turismo no contexto do planejamento e gestão estratégica de Curitiba

Conselho Nacional de Desenvolvimento Científico e Tecnológico (CNPq)

Gestão das águas da sub-bacia hidrográfica do Rio Cacau - Maranhão

Coordenação de Aperfeiçoamento de Pessoal de Nível Superior (CAPES)

Dimensões de competitividade para a empresa Brasileira: informação e conhecimento, qualidade, tecnologia e meio ambiente

Fundação de Amparo à Pesquisa do Estado de São Paulo (FAPESP)

Identificação das potenciais barreiras e motivações para gestão ambiental em instituições de ensino superior

Pós-graduação em Engenharia de Produção - FEB

Aplicação do desdobramento da função qualidade (QFD) para melhoria da qualidade em um restaurante self-service

Currently, with the competitiveness that is seen in the market, it is crucial to the success of the business, develop new strategies to keep and win new customer preference. To ensure the success of a particular service or product, the secret is to continually meet the wishes and demands of the customers, which are the key parts of the business, through innovation, variety and quality assurance. To achieve this goal managers should be aware of all types of process that exist in the company, as they are primarily responsible and interested by quality service, customer satisfaction and consequently, generating favorable financial results. A tool used to ensure good results to business is the Quality Function Deployment (QFD) that seeks to hear and interpret customers requirements and turn them into essential features for a project

Proposta de diretrizes embasadoras para introdução de sistemas de medição de desempenho em empresas de projetos de instalações prediais

The civil construction in Brazil has grown a lotover the last years. This has caused a greater competition between companies of the sector. A little difference in quality in service or product a company offers can determine their success in the market. There is a growing demand for tools that optimize processes and bring greater quality to each activity in these companies. Performance measurement systems make it possible to control process efficiency and effectiveness using performance indicators. Considering this need, the paper before you has the objective of creating basic guidelines to introduce performance measurement systems inbuilding installations project companies. A theoretical reference is presented to describe organizational aspects of project companies along with performance measurement systems characteristics. Using a qualitative research methodology, a study case was executed with interviews, observation and document analysis as evidence sources. In the study case, limitations where identified, such as, high degree of product and process flexibility, dependence on subjective analysis for decision making and lack of specialized information systems. Considering the theoretical reference and the study case,the proposed guidelines intend to ease and guarantee greater chances of success when implanting one of these systems

Identificação e análise da relação entre a utilização de construtos da qualidade e o desempenho e competitividade organizacional

A growing number of companies is adopting quality management systems to achieve better performance and remain competitive in the market. These systems, however, can prove quite complex because they involve different practices and factors. This paper seeks to identify and analyze how each of these factors and practices, defined as quality constructs, influence the performance and competitiveness in the organizational environment and thus contribute to the strategic decisions in the area of quality. To achieve that, a survey was conducted with industrial companies located in the state of São Paulo, and the data was analyzed by a structural equation software. As a result, it was observed that the constructs Customer Focus and Human Resources are the most influent for the competitive criteria of a company, while the constructs Supplier development and Customer Focus exert greater impact on performance

Estudo de caso de controle estatístico de processo: levantamento estatístico de defeitos em molduras

This graduate work approaches the study of Statistical Process Control - SPC, in a stage production of an industrial frame, aiming to use the tool of statistical process control (SPC) to assess the process capability. Where the process needs improvement as well not meet the specifications. Assessing the needs that the company needs to improve quality management, and the difficulties they present during the implementation of the CEP. The present study is to use the method of case study. The results are presented through study of the level of defects using Pareto diagrams and control chart by - (p) fraction defective, and checking the capacity and stability of the process using control charts and histograms XbarraR. The process demonstrated the need for improvements in process and quality management. At the end of the work are presented suggestions for improving the quality system of the company

Análise ambiental em um canteiro de obras

The building sector can cause the environmental degradation, by the natural resources consumption, machinery use and natural landscape modifying. The environmental management system (EMS) improves the environmental quality and makes the companies more competitive. So, this work developed an environmental management system in a building site focused on the solid waste and in the development of mitigation proposals for the most significant environmental impacts. To develop this work it was necessary to follow the building site activities; evaluate the solid waste management; identify the law requirements; identify the environmental aspects and impacts; evaluate the environmental impacts; and propose alternatives for mitigating the adverse environmental critical impacts. The main proposals are the reduction of the waste generation in the place that it’s generated; the reuse and correct final disposal of that wastes; the treatment and reuse of the effluent; and the supervising in the trucks and machineries avoiding the oil spilling and the air pollution

Gestão de Estoques: análise e melhoria do processo de inventário físico em uma indústria siderúrgica

Accuracy in physical inventory process is essential to develop anefficient inventorycontrol. This ensures the availability of products and ensure that the information contained in the information systems areinaccordancewith the reality of inventories. The inventory management policies of the company aim ofthis study established that all the materials in their inventory must becounted, which is proving a challenge. Therefore, the aim of thiswork is to identify the critical inventories and analyze them, seeking flaws and possible improvements in the inventory count process. For this, we used the tools of quality management, such as Pareto and Cause and Effect Diagrams in an action research. The results show that the stocks of finished products are critical in volume and can be hampered by a lack of training and personnel trained in performing the process, as well as limitations in ERP used. With the actions taken against these problems, we could notice an improvement in the process, because the data collection and processing of data has become easier, besides the occurrence of errors decreased. In addition, there was an acceleration in meeting targets compared to the previous period

Diagnóstico dos resíduos de construção e demolição para elaboração e implantação da gestão integrada dos RCD no município de Guanambi – BA

Taking as starting the environmental, social and economic impact of construction and demolition waste in Brazilian cities were created legal mechanisms for management and administration, seeking to minimize the impacts to the maximum, since the irregular deposition can be characterized as environmental crime. CONAMA Resolution No. 307 of 2002 establishing the mandatory implementation of an Integrated Management System Construction Waste and Demolition, guiding the classification and designation of the waste generating agents, collection agents and transporters, and the areas of culling and disposal of waste. The technical partnership between the Ministry of Cities, the Environment Ministry and the Caixa Econômica Federal, coordinated by Pinto & Gonzales (2005) Management in the work and management of construction waste, proposed a guidance manual to guide the implementation of a System Integrated Management of Construction Waste in Municipalities. The municipality of Guanambi in the state of Bahia, in full economic rise, lacks a waste management of construction and demolition, since there has areas for the disposal of waste being proposed in this paper the diagnosis of waste generation in the municipality as part of the methodology proposed by the work of Pinto & Gonzales (2005).