Qualidade em Ambiente de Burocracia: O caso da Justiça Federal do Estado do Amazonas

The necessity to be efficient and effective has long shifted from the private to the public sector. New philosophies have appeared with the aim to supply better performance in both private and public organisms. One of those theories is Quality. It stresses that people who are part of an organisation must realise that they are customers and suppliers within a workflow. The aim of this study was to identify to what extent quality theory can be found in bureaucratic management. The hypothesis was that, despite of the Federal Justice in Amazonas State ─ JF-AM ─ being a bureaucratic organisation, quality parameters are present in the tasks conduction and practice execution. This study was descriptive and explicative. It was a case with bibliographical and field research. As for the means, this research was limited due to both a reduced bibliographical archive pertaining to the comparison between bureaucratic and quality theories, and the uncertainty about the veracity from the questionnaires answers to be answered by members of the sample organisation, the JF-AM. Another limitation factor was the fact that the sample organisation is under the federal judiciary power which excluded views from a State and municipal orbit and from other areas of public power, such as the legislative and the executive. Therefore it seems interesting to gather from this locus another view of quality, mainly as reforms to the judiciary system are in question, which lent a special meaning to this research. The final conclusion was that quality parameters were found in the bureaucratic sample organisation.

Qualidade em ambiente de burocracia: o caso da Justiça Federal do Estado do Amazonas

The necessity to be efficient and effective has long shifted from the private to the public sector. New philosophies have appeared with the aim to supply better performance in both private and public organisms. One of those theories is Quality. It stresses that people who are part of an organisation must realise that they are customers and suppliers within a workflow. The aim of this study was to identify to what extent quality theory can be found in bureaucratic management. The hypothesis was that, despite of the Federal Justice in Amazonas State ─ JF-AM ─ being a bureaucratic organisation, quality parameters are present in the tasks conduction and practice execution. This study was descriptive and explicative. It was a case with bibliographical and field research. As for the means, this research was limited due to both a reduced bibliographical archive pertaining to the comparison between bureaucratic and quality theories, and the uncertainty about the veracity from the questionnaires answers to be answered by members of the sample organisation, the JF-AM. Another limitation factor was the fact that the sample organisation is under the federal judiciary power which excluded views from a State and municipal orbit and from other areas of public power, such as the legislative and the executive. Therefore it seems interesting to gather from this locus another view of quality, mainly as reforms to the judiciary system are in question, which lent a special meaning to this research. The final conclusion was that quality parameters were found in the bureaucratic sample organisation.

The economics of wage-led recovery: analysis and policy recommendations

The financial crisis and Great Recession have been followed by a jobs shortage crisis that most forecasts predict will persist for years given current policies. This paper argues for a wage-led recovery and growth program which is the only way to remedy the deep causes of the crisis and escape the jobs crisis. Such a program is the polar opposite of the current policy orthodoxy, showing how much is at stake. Winning the argument for wage-led recovery will require winning the war of ideas about economics that has its roots going back to Keynes’ challenge of classical macroeconomics in the 1920s and 1930s. That will involve showing how the financial crisis and Great Recession were the ultimate result of three decades of neoliberal policy, which produced wage stagnation by severing the wage productivity growth link and made asset price inflation and debt the engine of demand growth in place of wages; showing how wage-led policy resolves the current problem of global demand shortage without pricing out labor; and developing a detailed set of policy proposals that flow from these understandings. The essence of a wage-led policy approach is to rebuild the link between wages and productivity growth, combined with expansionary macroeconomic policy that fills the current demand shortfall so as to push the economy on to a recovery path. Both sets of measures are necessary. Expansionary macro policy (i.e. fiscal stimulus and easy monetary policy) without rebuilding the wage mechanism will not produce sustainable recovery and may end in fiscal crisis. Rebuilding the wage mechanism without expansionary macro policy is likely to leave the economy stuck in the orbit of stagnation.