Community development and enterprise culture : prospects and dilemmas

Community Development as a form of practice promotes empowerment and social justice. Its origins lie in people's collective struggle to be heard, recognised and accorded full citizenship in society. It has developed strategies to achieve social change that challenge dominant ways of thinking, policy and resource allocation in society. 'Enterprise culture has its origins in the individualism and competitiveness of capitalism. These essentially neo-liberalist concepts have been remoulded into a radical political program of change sponsored by the state under the guise of new managerialism, competitive tendering and privatization. This research seeks to examine the interface between community development and enterprise culture as a potential site of tension and contestation through an analysis of discourse. The initial task, therefore, was to elaborate the concept of enterprise culture and examine the ways enterprise culture has been manifested in community development. The focus has been on practitioners committed to community development through a qualitative, empirical approach with a view to discerning their views on the relevance and impact of enterprise culture on their work. Community development provides a useful domain for interrogating the infiltration of the concept of the enterprise culture because of its history of opposition and mobilisation. The research seeks to understand the ways in which the forms of enterprise culture as an essentially cultural project are manifested in practice contexts and to analyse the nature of the response to its various manifestations. As a result, it constitutes more than just a critique of any one of these forms, eg, privatisation, tendering out, managerialism, and instead seeks to investigate the degree to which a cultural shift may be occurring towards notions of greater individualism and away from collective notions of responsibility, obligation and citizenship. The research critically analyses the impact of enterprise culture on Australian social policy through the case study of community development practice. The manifestations of enterprise culture are investigated at various levels, with an emphasis on the responses of practitioners. A related aim is to reveal the range of possible responses to the infiltration of the enterprise culture in terms of values, language and practice into community development. Are new forms of practice emerging or is the field being steadily co-opted by government social and educational policy? Finally, the research should enable some future directions to be identified for the field of community development. The findings represent an initial attempt in an Australian context to establish the degree of influence that enterprise culture has had and/or will have on social policy. Chapter 1 examines the concept of enterprise culture and a background to its impact on community development as a domain of practice. The meaning of enterprise culture and its origins will be examined in Chapter 2. Its influence on Australian social policy is then discussed with particular reference to recent changes in Victoria regarding family services. In Chapter 3, the main features of critical discourse analysis are outlined as a framework for subsequent analysis of the links between discourse and hegemony. The work of Fairclough (1992, 1995) is utilised to highlight the relevance of discourse analysis to an examination of the infiltration of ideas associated with enterprise culture into the domain of community development. Chapter 4 provides an overview of the origins and defining characteristics of community development practice. The diverse beginnings and philosophical underpinnings are discussed and the main features of community development outlined in order to establish meanings attached to key concepts such as empowerment and participation. In Chapter 5, the findings of initial interviews with sixteen community development practitioners are discussed in terms of their perceptions of the impact of enterprise culture on their practice and the organisational culture within which they operate. These initial interviews were conducted in November-December 1996. A primary focus of the interviews was to establish the key words in their lexicon of practice and to provide an opportunity for reflection on the relative influence of discourse and practices associated with enterprise culture. A framework for analysing and making sense of the forms of response to enterprise culture is applied to the responses. Four forms of possible response are proposed and discussed in the context of the data. Follow up interviews were conducted in November-December 1997 and the findings of these interviews are discussed in Chapter 6. A particular emphasis in these interviews was on any changes in the lexicon of practice and indications of a change in the impact of discourse and practices associated with enterprise culture. The forms of response suggested in the framework outlined in Chapter 5 are discussed in the light of any movement in the responses of participants in the study. The implications of the findings are discussed in the context of the framework of responses or forms of embrace of enterprise culture analysed in earlier chapters. Finally, in Chapter 7, the potential for community development as a form of practice to transcend or at least accommodate the impact of enterprise culture through strategic forms of embrace is discussed and possible strategies based on the research that may assist in the development of this response are proposed.

Staff perceptions of the implementation of enterprise resource planning systems in three Australian universities

This chapter reports a study that examined the staff perceptions of the implementation of an Enterprise Resource Planning system (ERPs) in three Australian universities. The literature on issues impacting on effective Enterprise Resource Planning (ERP) implementations identified a number of issues that translate from the corporate sector to the higher education sector and included a number that require particular focus in this sector. Case study methodology is used to examine the staff perceptions of the management of ERP implementations in three Australian universities in the process of implementing ERP systems. The study was conducted in two phases. The first phase of the study obtained data through a series of focus groups at one university and, combined with an analysis of the relevant literature served as a framework for the development of the research process in the second phase of the study. This phase involved in depth interviews with staff that enabled the researcher to undertake a more detailed exploration of the staff perceptions of influences affecting ERP system implementations at three Australian universities. This chapter reports that staff perceptions of the process of ERP implementations are central to their efficacious implementations in Australian universities. Staff perceptions demonstrate that particular consideration of organisational influences related to their context and the perceptions of the users of the systems must be factored into the planning for ERP implementations in Universities.

Leadership, organisational climate and workplace innovation: a study of factors that enhance workplace innovation in small to medium enterprise

Innovation is a valued organisational asset that may asssist the creation and maintenance of competitive advantage. A number of authors have proposed links between leadership, organisational climate and innovation, and these constructs appear to converge. This convergence led researchers to produce models of the interaction between the three constructs within organisations. It has generally been reported that leadership effects innovation and organisational climate or vise versa. However, to date there is no substantial, direct nor robust empirical evidence to informt his view. This book and detailed study addresses the relationship between leadership, organisational climate and innovation simultaneously. 

Spirit of enterprise

Remittances from Fijian workers overseas are the nation’s largest income – exceeding that of tourism and sugar. Fijian bodies have become a valuable export commodity in the increasingly privatised economy of war. Coco Fusco writes that from the 18th Century, texts have “reduced people of colour to the corporeal, whiteness was understood as a spirit that manifests itself in a dynamic relation to the physical world. Whiteness, then, does not need to be made visible to present an image; it can be expressed as the spirit of enterprise, as the power to organise the material world, and as an expansive relation to the environment.” This work asks where black and white bodies fit within this new economy of war…who is visible and who is invisible? Whose bodies are commodities and who embodies the spirit of enterprise?

Meeting the challenge of establishing commercial mohair enterprises by building an interactive enterprise management and financial model

To assist in attracting investors into mohair production in Australia, a production and financial model was built as a learning and support tool. The work aimed to reduce search time and thinking costs about the impact of management strategies on financial feasibility. Various management strategies and assumptions applied to a case study with 300 breeding Angora does and eight variations. The results showed an internal rate of return for mohair ranging from 9.3% to 21.2% over 12 years, a median gross margin per effective hectare ranging from $82 to $167, cash at bank in year 12 ranging from $8,700 to $56,800 and net enterprise assets ranging from $69,900 to $155,700. A key benefit of the model was its ability to allow new farmers to explore potential management strategies and their assumptions about a future enterprise before investing.

The Australian small to medium enterprise E-business Security Methodology (ASME-EBSM)

This research investigated Australian SMEs (small to medium enterprises), E-business and strategies for security management. Limitations of current approaches and empirical survey results produced the Australian SME E-business Security Methodology. This new approach delivers recommendations to provide e-business security management strategies for micro, small and medium SME e-business systems.

The new public management in Malaysian public enterprise

The thesis explored New Public Management (NPM) reforms of three Malaysian public enterprises. The finding indicated they differed - privatisation influenced by cronysim; 'quality projects' partially implemented; workforce unchanged. Instead efficiency improvements found were not attributed to NPS. This evidence questions the employability of NPM in a developing economy.

Knowledge transfer in enterprise IT support provision using web-based self-service

This research identified critical success factors and a staged model of knowledge transfer in the provision of after-sales information technology support to enterprise customers when Web-based Self-service systems are used. The research highlights the need for a relational, stakeholder-oriented approach that considers stakeholder interactions, knowledge flows, needs and capabilities.

An autonomic management system for service oriented enterprise grid computing

Grid computing and service oriented architectures improve the way computational tasks are performed. Through this research a management system, utilising the autonomic characteristics of self discovery and negotiation, self configuration and self healing, was designed and implemented, ultimately removing the need for users to know the intricacies of these systems.

Adaptive hierarchical scheduling policy for enterprise grid computing systems

In an enterprise grid computing environments, users have access to multiple resources that may be distributed geographically. Thus, resource allocation and scheduling is a fundamental issue in achieving high performance on enterprise grid computing. Most of current job scheduling systems for enterprise grid computing provide batch queuing support and focused solely on the allocation of processors to jobs. However, since I/O is also a critical resource for many jobs, the allocation of processor and I/O resources must be coordinated to allow the system to operate most effectively. To this end, we present a hierarchical scheduling policy paying special attention to I/O and service-demands of parallel jobs in homogeneous and heterogeneous systems with background workload. The performance of the proposed scheduling policy is studied under various system and workload parameters through simulation. We also compare performance of the proposed policy with a static space–time sharing policy. The results show that the proposed policy performs substantially better than the static space–time sharing policy.

Parallel computing on clusters and enterprise grids : practice and experience

We assert that companies can make more money and research institutions can improve their performance if inexpensive clusters and enterprise grids are exploited. In this paper, we have demonstrated that our claim is valid by showing the study of how programming environments, tools and middleware could be used for the execution of parallel and sequential applications, multiple parallel applications executing simultaneously on a non-dedicated cluster, and parallel applications on an enterprise grid and that the execution performance was improved. For this purpose an execution environment, and parallel and sequential benchmark applications selected for, and used in, the experiments were characterised.