Does it pay to be socially responsible? Evidence from spanish retail banking sector

This paper presents a theoretical and empirical analysis of strategic competition in retail banking when some of the financial firms are non-profit organisations that invest in social activities. Banking literature about competition is fairly large, but the strategic interaction between profit maximizing and non profit maximizers has not been extensively analysed except for Purroy and Salas (1999). In this paper, a completely different approach is taken. An adaptation of Hotelling’s two stage model of spatial competition is developed to take into account consumer perceptions respect to the two different types of financial institutions. The empirical analysis confirms that consumers take into account other features different from the price, such as social contribution or closer service to make a deposit or mortgage decision. These conclusions are of interest in the debate about a firm’s social or ethical activities. It is shown that if consumers value social activities, firms can improv

Informed recommender: basing recommendations on consumer product reviews

Recommender systems attempt to predict items in which a user might be interested, given some information about the user's and items' profiles. Most existing recommender systems use content-based or collaborative filtering methods or hybrid methods that combine both techniques (see the sidebar for more details). We created Informed Recommender to address the problem of using consumer opinion about products, expressed online in free-form text, to generate product recommendations. Informed recommender uses prioritized consumer product reviews to make recommendations. Using text-mining techniques, it maps each piece of each review comment automatically into an ontology

Recommender System Based on Consumer Product Reviews

Consumer reviews, opinions and shared experiences in the use of a product is a powerful source of information about consumer preferences that can be used in recommender systems. Despite the importance and value of such information, there is no comprehensive mechanism that formalizes the opinions selection and retrieval process and the utilization of retrieved opinions due to the difficulty of extracting information from text data. In this paper, a new recommender system that is built on consumer product reviews is proposed. A prioritizing mechanism is developed for the system. The proposed approach is illustrated using the case study of a recommender system for digital cameras

Entrepreneurship, ties and relational networks: the case of a public-private cross-border tourism product

The thesis aims to understand the processes of entrepreneurship that try to create businesses or products with a high degree of complexity. This complexity comes from the fact that these products or initiatives can only be viable with the concurrence of a large number of heterogeneous actors (public, private, from different regions, etc..) which interact in a relational context. A case with these characteristics is the Camí dels Bons Homes. The thesis analyzes the evolution of the relational network from the point of view of its structure and content of its links. The results show and explain the observed changes in the network structure and the changes in the ties content. This analysis of the content of ties contributes to a new systematization and operationalization of ties’ content. Moreover this analysis takes in account negative ties, a less discussed issue in literature.

La política sobre la població refugiada durant la Guerra Civil 1936-1939

El desplaçament forçós de les persones no combatents ha estat un tret intrínsec al llarg dels conflictes que han sacsejat la història de la humanitat. La forma més comuna en què s'ha manifestat ha estat la de les deportacions i la de les evacuacions de les zones de guerra. Les primeres ja les podem constatar en nombrosos episodis bíblics o durant la construcció del vell imperi romà. Tanmateix, ha estat a la nostra època quan les deportacions han tingut un abast més dissortat. D'una banda l'anomenada "neteja ètnica" ha implicat, com a primer pas abans de l'extermini d'una comunitat, el seu trasllat a guetos i el posterior desplaçament als camps de concentració. Tals foren els casos de les minories jueva i gitana sota el terror nazi. D'altra banda, hem pogut veure la deportació de col·lectius socials com a càstig per mantenir una determinada actitud davant el poder; el paradigma més tràgic ha estat la dels kulaks de l'antiga Unió Soviètica durant la dictadura estalinista. Finalment, en aquests moments, estem assistint als Balcans a l'enquistament d'un conflicte una de les causes del qual fou la pretensió de crear espais ètnics "purs", per a la qual cosa s'ha obligat la comunitat minoritària a fugir a un altre territori amb la pressió de les armes. La guerra civil de 1936-1939 és el primer conflicte europeu en què apareix la necessitat de traslladar un gran nombre de persones davant del perill que representen els combats. El fet de produir-se en una guerra civil en ple segle XX li dóna una dimensió pròpia, i també que els governs hagin de dissenyar i aplicar unes polítiques d'assistència, de les quals, tal com ja s'ha dit, no existien precedents.