Cognitive models for the concept of angle

Tese de doutoramento em Filosofia

Concept of Customer Relationship Management as an example of innovation in banking sector

Banks that has introduced CRM system, had to make some difficult changes in their organization in order to become more customer oriented. Beside the pure CRM banks try to adopt other innovative tools related with the core CRM. Some of these solutions are constructed in such a way so that ensured could be also access to the information beside to bank’s organization.

Adaption of the Creative Commons approach and the roaming concept to spatial data infrastructures (SDI)

Dissertation submitted in partial fulfilment of the requirements for the Degree of Master of Science in Geospatial Technologies

Meta-analysis of gender and science research - Country report - Portugal

In Portugal, especially starting in the 1970s, women’s studies had implications on the emergency of the concept of gender and the feminist criticism to the prevailing models about differences between sexes. Until then, women had been absent from scientific research both as subject and as object. Feminism brought more reflexivity to the scientific thinking. After the 25th of April 1974, because of the consequent political openness, several innovating themes of research emerged, together with new concepts and fields of study. However, as far as gender and science relationship is concerned, such studies especially concentrate on higher education institutions. The feminist thinking seems to have two main objectives: to give women visibility, on the one hand, and to denunciate men’s domain in the several fields of knowledge. In 1977, the “Feminine Commission” is created and since then it has been publishing studies on women’s condition and contributing to the enhancement of the reflection of female condition at all levels. In the 1980s, the growing feminisation of tertiary education (both of students and academics), favoured the development of women’s studies, especially on their condition within universities with a special focus on the glass ceiling, despite the lack of statistical data by gender, thus making difficult the analysis of women integration in several sectors, namely in educational and scientific research activities. Other agglutinating themes are family, social and legal condition, work, education, and feminine intervention on political and social movements. In the 1990s, Women Studies are institutionalised in the academic context with the creation of the first Master in Women Studies in the Universidade Aberta (Open University), in Lisbon. In 1999, the first Portuguese journal of women studies is created – “Faces de Eva”. Seminars, conferences, thesis, journals, and projects on women’s studies are more and more common. However, results and publications are not so divulgated as they should be, because of lack of comprehensive and coordinated databases. 2. Analysis by topics 2.1. Horizontal and vertical segregation Research questions It is one of the main areas of research in Portugal. Essentially two issues have been considered: - The analysis of vertical gender segregation in educational and professional fields, having reflexes on women professional career progression with special attention to men’s power in control positions and the glass ceiling. - The analysis of horizontal segregation, special in higher education (teaching and research) where women have less visibility than men, and the under-representation of women in technology and technological careers. Research in this area mainly focuses on description, showing the under-representation of women in certain scientific areas and senior positions. Nevertheless, the studies that analyze horizontal segregation in the field of education adopt a more analytical approach which focuses on the analysis of the mechanisms of reproduction of gender stereotypes, especially socialisation, influencing educational and career choices. 1

Are societal changes new? Questions or trends and future perceptions on knowledge-based economy

With the emergence of a global division of labour, the internationalisation of markets and cultures, the growing power of supranational organisations and the spread of new information technologies to every field of life, it starts to appear a different kind of society, different from the industrial society, and called by many as ‘the knowledge-based economy’, emphasizing the importance of information and knowledge in many areas of work and organisation of societies. Despite the common trends of evolution, these transformations do not necessarily produce a convergence of national and regional social and economic structures, but a diversity of realities emerging from the relations between economic and political context on one hand and the companies and their strategies on the other. In this sense, which future can we expect to the knowledge economy? How can we measure it and why is it important? This paper will present some results from the European project WORKS – Work organisation and restructuring in the knowledge society (6th Framework Programme), focusing the future visions and possible future trends in different countries, sectors and industries, given empirical evidences of the case studies applied in several European countries, underling the importance of foresight exercises to design policies, prevent uncontrolled risks and anticipate alternatives, leading to different ‘knowledge economies’ and not to the ‘knowled

Question order and context effects on multi-items scales questions

Dissertação apresentada como requisito parcial para obtenção do grau de Mestre em Estatística e Gestão de Informação

The impact of questions rotation in response accuracy

Dissertação apresentada como requisito parcial para obtenção do grau de Mestre em Estatística e Gestão de Informação

O contributo de Julián Marías para uma teoria da filosofia aplicada à questão da felicidade

Tese apresentada para cumprimento dos requisitos necessários à obtenção do grau de doutor em filosofia

Qualidade no Serviço Nacional de Saúde : evolução recente e perspectivas futuras

RESUMO - A qualidade é um pilar fundamental de qualquer sector de actividade. No sector da saúde, a qualidade deixou de ser um factor opcional e tornou-se uma prioridade, uma exigência e um requisito de enorme importância na gestão das organizações de saúde, representando a sua responsabilidade, ética e respeito pelos cidadãos que a elas recorrem. O crescente interesse pelas questões da qualidade segue, ao longo das últimas décadas, uma tendência mundial nos sistemas de saúde, sendo um dos temas mais presentes no debate político e nas estratégias de saúde um pouco por todo o mundo. Porém, as abordagens à qualidade são díspares, reflectindo a sua dinâmica e o pouco consenso nesta área, o que justifica a necessidade de reflectir sobre o tema e de estudar as estratégias actualmente implementadas. Objectivos Este trabalho pretendeu apresentar uma perspectiva integrada e completa da qualidade em saúde em Portugal, contribuindo para o seu entendimento global e reflexão. Teve como finalidade estudar a sua evolução, nomeadamente a nível das políticas, das práticas e dos seus resultados, e conhecer a situação actual da qualidade nas organizações públicas de saúde nacionais, podendo assim contribuir para novas medidas nesta área. Metodologia Foram realizadas entrevistas semi-estruturadas a oito peritos portugueses na área da qualidade em saúde, seleccionados diante critérios de diversidade profissional, formação de base, tipo de instituição e localização geográfica onde exercem a sua actividade. Para as entrevistas foi elaborado um guião com perguntas sobre vários temas relacionados com a área da qualidade em saúde. As entrevistas foram gravadas e a informação foi transcrita e organizada em categorias através de uma análise de conteúdo. Para o segundo objectivo do estudo, foi construído e proposto um questionário, como projecto para investigações futuras. Resultados e Conclusões Os resultados mostraram que a qualidade é um tema muito valorizado e presente nos quadros da administração de saúde portuguesa. A sua evolução sofreu diversas mudanças, com fases de grande progresso e outras de grande indefinição. No entanto, ficou evidente que a grande divergência de opiniões justifica a necessidade de uma maior discussão e consenso a nível nacional e internacional nesta área. O futuro da qualidade em saúde em Portugal irá depender da capacidade do Departamento da Qualidade na Saúde e das organizações gerirem esta complexa área.

A communication strategy for Continente: Practical, low priced and healthy eating solutions

A Work Project, presented as part of the requirements for the Award of a Masters Degree in Management from the NOVA – School of Business and Economics

Men’s purchase intention of shampoo: a model based on the theory of planned behavior and self-concept

A Work Project, presented as part of the requirements for the Award of a Masters Degree in Management from the NOVA – School of Business and Economics

Business plan for RestCard: The implementation of an innovative concept in Portugal

A Work Project, presented as part of the requirements for the Award of a Masters Degree in Finance from the NOVA – School of Business and Economics

The crisis and the firm: The case of h3

A Work Project, presented as part of the requirements for the Award of a Masters Degree in Management from the NOVA – School of Business and Economics

The agroindustrial residue valorisation with high pressure CO2 within biorefinery concept

Dissertação para obtenção do Grau de Mestre em Engenharia Química e Bioquímica

Relating the spatial component and users interests to improve applications based on questions, petitions and participatory processes

Nowadays, participatory processes attending the need for real democracy and transparency in governments and collectives are more needed than ever. Immediate participation through channels like social networks enable people to give their opinion and become pro-active citizens, seeking applications to interact with each other. The application described in this dissertation is a hybrid channel of communication of questions, petitions and participatory processes based on Public Participation Geographic Information System (PPGIS), Participation Geographic Information System (PGIS) and ‘soft’ (subjective data) Geographic Information System (SoftGIS) methodologies. To achieve a new approach to an application, its entire design is focused on the spatial component related with user interests. The spatial component is treated as main feature of the system to develop all others depending on it, enabling new features never seen before in social actions (questions, petitions and participatory processes). Results prove that it is possible to develop a working application mainly using open source software, with the possibility of spatial and subject filtering, visualizing and free download of actions within application. The resulting application empowers society by releasing soft data and defines a new breaking approach, unseen so far.