Sistema de suporte à negociação numa empresa de prestação de serviços médicos

Nesta dissertação foram estudados métodos de apoio à negociação com o objectivo de encontrar o melhor modelo de negociação para uma empresa prestadora de serviços médicos. O modelo utilizado foi o WinWin e para testar o modelo foi desenvolvido um sistema de apoio à negociação com os clientes. A aplicação foi desenvolvida com o objectivo de conseguir optimizar percursos e reduzir custos, dentro de certas condições, da forma mais eficiente possível, e que fosse de acordo aos interesses do processo de negociação e do contrato com o cliente. Com isto, a aplicação foi testada com 70 contratos, tendo conseguido simular vários grafos que conseguiam alocar todas as consultas dos contratos de forma a respeitar os objectivos impostos por este, e sendo eficientes no sentido de reduzir os custos e tempo de deslocação, diminuindo consequentemente os custos do contrato para o cliente. A redução dos custos para o cliente permite à empresa prestadora de serviços médicos ser mais competitiva face aos seus concorrentes, assim como possuir uma maior margem de manobra face ao processo de negociação, pois também através das simulações conseguem ter uma noção mais precisa dos custos totais de um contrato, diminuindo assim possíveis riscos de um contrato mal estimado.

Culturas, políticas e novas identidades: uma leitura europeia sobre questões de género na Ásia

Este ensaio discute algumas leituras críticas de textos teóricos da área das ciências sociais e humanas sobre o estatuto de género em países asiáticos, tentando estabelecer quais as suas principais problemáticas e metodologias. Presta especial atenção à questão das vozes femininas silenciadas e das práticas ignoradas do quotidiano das mulheres, problematizando o que sucede – ou pode suceder – quando às mulheres é permitido não só possuir um espaço social próprio (“a room of their own”, para citar Virginia Woolf), mas também uma voz própria. Para Edward Said o conceito ocidental de orientalismo implicava uma concepção masculina particular do mundo, mais evidente em romances e diários de viagem, onde as mulheres eram geralmente criaturas da fantasia masculina de poder. Esta concepção masculina do mundo oriental tende a ser estática, construindo-se assim o estereótipo do “eterno oriental”. As mulheres, tal como o “oriental”, nunca falam de si mesmos, das suas verdadeiras emoções, desejos e histórias: têm de ser representados, alguém tem de falar por si. No âmbito deste estudo, analisam-se alguns processos ideológicos e retóricos através dos quais a identidade das mulheres é construída e representada, tanto pelas próprias mulheres, como por vozes substitutas. A etnografia, a antropologia, a historiografia, a ficção, a cultura popular, os media e todos os tipos de fontes textuais e visuais desempenham um papel de relevo na invenção e na reinvenção de antigas e de novas identidades femininas, e na circulação destas no tempo e no espaço.

Concepção e implementação do time-driven activity based costing numa PME industrial: evidência de um estudo empírico

Dissertação para obtenção do Grau de Mestre em Contabilidade e Finanças Orientador: Mestre Paulino Manuel Leite da Silva

A real time pricing approach to deal with excessive wind power situations

The introduction of wind power generation in several countries around the world, including in European countries, where energy policy directives have encouraged the use of renewables, led to several changes in market and power systems operation. The intensive integration of these sources has led to situations in which the demand is lower than the available renewable resources. In these situations a part of the available generation is wasted if not used for storage or to supply additional demand. This paper proposes a real time demand response methodology based on changing the electricity price for the consumers expecting an increase in the demand in the periods in which that demand is lower than the available renewable generation. The consumers response to the changes in electricity price is characterized by their price elasticity of demand considered distinct for each consumer type. The proposed methodology is applied to the Portuguese power system, in the context of the Iberian electricity market (MIBEL). The renewable-based producers are considered as special producers, with special tariffs, and so it is important to use the energy available as it will be paid anyway. In this context, consumers are entities actively participating in the operation of the market.

Real-time energy resources scheduling considering intensive wind penetration

The use of distributed energy resources, based on natural intermittent power sources, like wind generation, in power systems imposes the development of new adequate operation management and control methodologies. A short-term Energy Resource Management (ERM) methodology performed in two phases is proposed in this paper. The first one addresses the day-ahead ERM scheduling and the second one deals with the five-minute ahead ERM scheduling. The ERM scheduling is a complex optimization problem due to the high quantity of variables and constraints. In this paper the main goal is to minimize the operation costs from the point of view of a virtual power player that manages the network and the existing resources. The optimization problem is solved by a deterministic mixedinteger non-linear programming approach. A case study considering a distribution network with 33 bus, 66 distributed generation, 32 loads with demand response contracts and 7 storage units and 1000 electric vehicles has been implemented in a simulator developed in the field of the presented work, in order to validate the proposed short-term ERM methodology considering the dynamic power system behavior.

Real-time energy resources scheduling considering short-term and very short-term wind forecast

This paper proposes an energy resources management methodology based on three distinct time horizons: day-ahead scheduling, hour-ahead scheduling, and real-time scheduling. In each scheduling process it is necessary the update of generation and consumption operation and of the storage and electric vehicles storage status. Besides the new operation condition, it is important more accurate forecast values of wind generation and of consumption using results of in short-term and very short-term methods. A case study considering a distribution network with intensive use of distributed generation and electric vehicles is presented.

Virtual power players dealing with excessive wind power situations using real time pricing

The increasing importance given by environmental policies to the dissemination and use of wind power has led to its fast and large integration in power systems. In most cases, this integration has been done in an intensive way, causing several impacts and challenges in current and future power systems operation and planning. One of these challenges is dealing with the system conditions in which the available wind power is higher than the system demand. This is one of the possible applications of demand response, which is a very promising resource in the context of competitive environments that integrates even more amounts of distributed energy resources, as well as new players. The methodology proposed aims the maximization of the social welfare in a smart grid operated by a virtual power player that manages the available energy resources. When facing excessive wind power generation availability, real time pricing is applied in order to induce the increase of consumption so that wind curtailment is minimized. The proposed method is especially useful when actual and day-ahead wind forecast differ significantly. The proposed method has been computationally implemented in GAMS optimization tool and its application is illustrated in this paper using a real 937-bus distribution network with 20310 consumers and 548 distributed generators, some of them with must take contracts.

LMP triggered real time demand response events

Recent changes in power systems mainly due to the substantial increase of distributed generation and to the operation in competitive environments has created new challenges to operation and planning. In this context, Virtual Power Players (VPP) can aggregate a diversity of players, namely generators and consumers, and a diversity of energy resources, including electricity generation based on several technologies, storage and demand response. Demand response market implementation has been done in recent years. Several implementation models have been considered. An important characteristic of a demand response program is the trigger criterion. A program for which the event trigger depends on the Locational Marginal Price (LMP) used by the New England Independent System operator (ISO-NE) inspired the present paper. This paper proposes a methodology to support VPP demand response programs management. The proposed method has been computationally implemented and its application is illustrated using a 32 bus network with intensive use of distributed generation. Results concerning the evaluation of the impact of using demand response events are also presented.

Demand response in electrical energy supply: an optimal real time pricing approach

In competitive electricity markets with deep concerns for the efficiency level, demand response programs gain considerable significance. As demand response levels have decreased after the introduction of competition in the power industry, new approaches are required to take full advantage of demand response opportunities. This paper presents DemSi, a demand response simulator that allows studying demand response actions and schemes in distribution networks. It undertakes the technical validation of the solution using realistic network simulation based on PSCAD. The use of DemSi by a retailer in a situation of energy shortage, is presented. Load reduction is obtained using a consumer based price elasticity approach supported by real time pricing. Non-linear programming is used to maximize the retailer’s profit, determining the optimal solution for each envisaged load reduction. The solution determines the price variations considering two different approaches, price variations determined for each individual consumer or for each consumer type, allowing to prove that the approach used does not significantly influence the retailer’s profit. The paper presents a case study in a 33 bus distribution network with 5 distinct consumer types. The obtained results and conclusions show the adequacy of the used methodology and its importance for supporting retailers’ decision making.

Contradiction between the average age of retirement at the time of death and the average pension time for men and women in public employment in Portugal

The short article attempts to make some very brief reflections on the effects a lack of public policies positively discriminatory in terms of public employment retirement. In particular, the observation of the absurd contradiction between the average age of retirement at the time of death (for men and women) and the average pension time for men and women in public employment in Portugal.

On the use of IEEE 802.15.4/Zigbee for time-sensitive wireless sensor network applications

Mestrado em Engenharia Electrotécnica e de Computadores

Estudo da implementação de um sistema de vigilância e alarme num recurso hídrico

Neste trabalho estudou-se a implementação de um sistema de vigilância e alerta da qualidade da água de um recurso hídrico, para um possível caso de poluição. Em 25 de Agosto de 2008 foram derramadas 4 toneladas de ácido clorídrico acidentalmente para as águas do rio Febros. Este rio situa-se no concelho de Vila Nova de Gaia e é um pequeno afluente do rio Douro, tendo cerca de 14 km de extensão e tem a particularidade de atravessar o Parque Biológico de Gaia. A falta de uma rápida intervenção e da existência de um plano de ação levou a que parte da fauna e flora fosse destruída. Por este motivo realizou-se este estudo que se baseou na criação de um sistema de vigilância e alerta a ser implementado neste rio. A informação da hidrogeometria do rio e da capacidade de transporte e dispersão de poluentes é indispensável para o bom funcionamento deste sistema. O coeficiente de dispersão longitudinal é um parâmetro muito importante no estudo da qualidade da água. Recorreu-se à utilização da Rodamina WT como marcador, determinando assim a evolução da sua concentração ao longo do tempo e espaço. No cálculo do coeficiente de dispersão foi utilizado o modelo Transient Storage, que demonstrou ser um bom modelo de ajuste aproximando-se dos valores medidos em campo. Para três estações diferentes com distâncias de 290, 390 e 1100 metros do ponto de injeção, obtiveram-se valores de coeficiente de dispersão de 0,18, 0,15 e 0,39 m2/s respetivamente. Os valores do ajuste expressos sob a forma de coeficiente de correlação foram 0,988, 0,998 e 0,986, para a mesma ordem de estações. A constante de rearejamento do rio foi também determinada recorrendo ao método dos marcadores inertes, utilizando o propano como marcador gasoso. A constante determinada próximo de Casal Drijo, entre 2 estações de amostragem a 140 e 290 m do local de injeção, foi de 13,4 dia-1. Com os resultados do coeficiente de dispersão e da constante de rearejamento para além da velocidade e caudal da corrente do rio conseguir-se-á construir o modelo de simulação e previsão de um possível poluente. O sistema de vigilância a implementar sugere-se assim que seja construído por duas partes, uma de análise de evolução da nuvem de poluição e plano de ação outra de monitorização contínua e emissão de alerta. Após uma análise do investimento à implementação deste sistema chegou-se à conclusão que o valor de investimento é de 15.182,00 €.

Energy resource management in smart grids considering an Intensive use of electric vehicles

The introduction of electricity markets and integration of Distributed Generation (DG) have been influencing the power system’s structure change. Recently, the smart grid concept has been introduced, to guarantee a more efficient operation of the power system using the advantages of this new paradigm. Basically, a smart grid is a structure that integrates different players, considering constant communication between them to improve power system operation and management. One of the players revealing a big importance in this context is the Virtual Power Player (VPP). In the transportation sector the Electric Vehicle (EV) is arising as an alternative to conventional vehicles propel by fossil fuels. The power system can benefit from this massive introduction of EVs, taking advantage on EVs’ ability to connect to the electric network to charge, and on the future expectation of EVs ability to discharge to the network using the Vehicle-to-Grid (V2G) capacity. This thesis proposes alternative strategies to control these two EV modes with the objective of enhancing the management of the power system. Moreover, power system must ensure the trips of EVs that will be connected to the electric network. The EV user specifies a certain amount of energy that will be necessary to charge, in order to ensure the distance to travel. The introduction of EVs in the power system turns the Energy Resource Management (ERM) under a smart grid environment, into a complex problem that can take several minutes or hours to reach the optimal solution. Adequate optimization techniques are required to accommodate this kind of complexity while solving the ERM problem in a reasonable execution time. This thesis presents a tool that solves the ERM considering the intensive use of EVs in the smart grid context. The objective is to obtain the minimum cost of ERM considering: the operation cost of DG, the cost of the energy acquired to external suppliers, the EV users payments and remuneration and penalty costs. This tool is directed to VPPs that manage specific network areas, where a high penetration level of EVs is expected to be connected in these areas. The ERM is solved using two methodologies: the adaptation of a deterministic technique proposed in a previous work, and the adaptation of the Simulated Annealing (SA) technique. With the purpose of improving the SA performance for this case, three heuristics are additionally proposed, taking advantage on the particularities and specificities of an ERM with these characteristics. A set of case studies are presented in this thesis, considering a 32 bus distribution network and up to 3000 EVs. The first case study solves the scheduling without considering EVs, to be used as a reference case for comparisons with the proposed approaches. The second case study evaluates the complexity of the ERM with the integration of EVs. The third case study evaluates the performance of scheduling with different control modes for EVs. These control modes, combined with the proposed SA approach and with the developed heuristics, aim at improving the quality of the ERM, while reducing drastically its execution time. The proposed control modes are: uncoordinated charging, smart charging and V2G capability. The fourth and final case study presents the ERM approach applied to consecutive days.