Estrategias y ventajas competitivas de los hoteles españoles y su relación con el desempeño

Actualmente, el sector hotelero está inmerso en un entorno de alta incertidumbre y muy competitivo por lo que necesita información estratégica para la correcta gestión de sus establecimientos. Dicha información puede obtenerse a partir de la clasificación de los hoteles en grupos estratégicos. Esta investigación empírica presenta los grupos estratégicos en el sector hotelero como una herramienta muy útil para la planificación y la implantación de estrategias de los hoteles ya que permiten identificar las estrategias y las ventajas competitivas de este sector. Además, se analiza si existen diferencias de desempeño entre los distintos grupos estratégicos hoteleros obtenidos. Para la identificación y la caracterización de los grupos se emplean las dimensiones compromiso de recursos y alcance de las actividades hoteleras.

Diversity for Texts Builds in Language L(MT): Indexes Based in Theory of Information

If one has a distribution of words (SLUNs or CLUNS) in a text written in language L(MT), and is adjusted one of the mathematical expressions of distribution that exists in the mathematical literature, some parameter of the elected expression it can be considered as a measure of the diversity. But because the adjustment is not always perfect as usual measure; it is preferable to select an index that doesn't postulate a regularity of distribution expressible for a simple formula. The problem can be approachable statistically, without having special interest for the organization of the text. It can serve as index any monotonous function that has a minimum value when all their elements belong to the same class, that is to say, all the individuals belong to oneself symbol, and a maximum value when each element belongs to a different class, that is to say, each individual is of a different symbol. It should also gather certain conditions like they are: to be not very sensitive to the extension of the text and being invariant to certain number of operations of selection in the text. These operations can be theoretically random. The expressions that offer more advantages are those coming from the theory of the information of Shannon-Weaver. Based on them, the authors develop a theoretical study for indexes of diversity to be applied in texts built in modeling language L(MT), although anything impedes that they can be applied to texts written in natural languages.

Information systems outsourcing satisfaction: some explanatory factors

Purpose – The purpose of this paper is to analyse Information Systems outsourcing success, measuring the latter according to the satisfaction level achieved by users and taking into account three success factors: the role played by the client firm’s top management; the relationships between client and provider; and the degree of outsourcing. Design/methodology/approach – A survey was carried out by means of a questionnaire answered by 398 large Spanish firms. Its results were examined using the partial least squares software and through the proposal of a structural equation model. Findings – The conclusions reveal that the perceived benefits play a mediating role in outsourcing satisfaction and also that these benefits can be grouped together into three categories: strategic; economic; and technological ones. Originality/value – The study identifies how some success factors will be more influent than others depending which type of benefits are ultimately sought with outsourcing.