Information systems outsourcing satisfaction: some explanatory factors

Purpose – The purpose of this paper is to analyse Information Systems outsourcing success, measuring the latter according to the satisfaction level achieved by users and taking into account three success factors: the role played by the client firm’s top management; the relationships between client and provider; and the degree of outsourcing. Design/methodology/approach – A survey was carried out by means of a questionnaire answered by 398 large Spanish firms. Its results were examined using the partial least squares software and through the proposal of a structural equation model. Findings – The conclusions reveal that the perceived benefits play a mediating role in outsourcing satisfaction and also that these benefits can be grouped together into three categories: strategic; economic; and technological ones. Originality/value – The study identifies how some success factors will be more influent than others depending which type of benefits are ultimately sought with outsourcing.

Triassic redbeds in the Malaguide Complex (Betic Cordillera — Spain): petrography, geochemistry and geodynamic implications

Sandstone petrography and mudstone mineralogy and geochemistry of Triassic mudstones and sandstones from continental redbeds of the Malaguide Complex (Betic Cordillera, southern Spain) provide useful information on provenance, palaeoclimate and geodynamics during the early stages of the Pangea break-up, and on their diagenetic evolution. The sandstones are quartzarenites to sub-litharenites, with minor lithic fragments and rare feldspars. The mudstone samples show a PAAS like elemental distribution. The samples likely record recycling processes from their metasedimentary basement rocks that significantly affected the weathering indices, and monitors cumulative effects, including a first cycle of weathering at the source rocks. Sandstone composition and chemical–mineralogical features of mudstones record a provenance derived from continental block and recycled orogen that were weathered under warm and episodically wet climate. Source areas were located towards the east of the present-day Malaguide outcrops, and were formed by fairly silicic rock types, made up mainly of Palaezoic metasedimentary rocks, similar to those of the Paleozoic underlying series, with subordinate contributions from magmatic–metamorphic sources, and a rare supply from mafic metavolcanic rocks. Clay-mineral distribution of mudstones is dominated by illite and illite/smectite mixed-layer that result from differences in provenance, weathering, and burial/temperature history. Illite crystallinity values, illitization of kaolinite, occurrence of typical authigenic minerals and apatite fission-track studies, coupled with a subsidence analysis of the whole Malaguide succession suggest burial depths of at least 4–6 km with temperatures of 140–160 °C, typical of the burial diagenetic stage, and confirm the Middle Miocene exhumation of the Betic Internal Domain tectonic stack topped by the Malaguide Complex.

Modelo de negocio para mejorar la competitividad de la cadena productiva del cuy en Lambayeque-Perú

El principal problema que atraviesan los pequeños productores en la región Lambayeque y en su mayoría a nivel nacional es el bajo nivel de competitividad en sus respectivas cadenas productivas, esto se debe a que no cuentan con una adecuada gestión asociativa y empresarial, desconocen técnicas en manejos productivo y presentan deficiente articulación comercial teniendo como efecto directo bajos niveles de calidad de vida. La presente investigación tiene como objetivo principal plantear un modelo de negocio para mejorar la competitividad de la cadena productiva del cuy en una organización cooperativa de productores de cuyes del distrito de Mórrope, identificando los factores que determinan la competitividad, además plasmando los diversos elementos, componentes, estrategias y actividades que se unen para concretar el objetivo principal. Se presentará un diagnóstico inicial de la Cooperativa en estudio, los datos obtenidos son resultado de visitas y talleres con los asociados quienes respondieron a una encuesta y entrevistas, así mismo para el diagnóstico regional de la cadena del cuy se realizó la búsqueda de información primaria y secundaria, reforzado con entrevistas a especialistas del tema a nivel regional. Finalmente se utilizó la herramienta del marco lógico y del lienzo de modelo de negocio “Canvas” para plasmar la propuesta de mejora de la competitividad en beneficio de la cooperativa en estudio y que servirá como base para replicarse en otras organizaciones siendo acompañada de propuestas reales, validadas por especialistas.