Developing pre-service teachers’ noticing of students’ understanding of the derivative concept

This research study examines the development of the ability of pre-service teachers to notice signs of students’ understanding of the derivative concept. It analyses preservice teachers’ interpretations of written solutions to problems involving the derivative concept before and after participating in a teacher training module. The results indicate that the development of this skill is linked to pre-service teachers’ progressive understanding of the mathematical elements that students use to solve problems. We have used these results to make some suggestions for teacher training programmes.

Internalization of quality management in service organizations

Purpose – The purpose of this paper is to analyze the internalization of quality management (QM) on the basis of quality certifiable standards – also referred to as meta-standards – in service organizations. More specifically, the paper analyzes the case of the internalization of a quality standard in the Spanish hotel industry. Design/methodology/approach – The paper examines the relationships between the measures of internalization, benefit, QM tools and motivation, using partial least squares in the framework of the structural equation modeling technique. Findings – The results show that the hotels that have internalized the standard to a greater extent are more likely to be driven by internal motivation, develop more QM tools and achieve greater benefits than the hotels with a lower degree of internalization. Originality/value – As previous studies have examined these issues in relation to the internalization of ISO standards, the present study adds to this important stream of research and contributes by advancing the understanding of these issues through the case of a specific standard for the hotel industry.

Opinión de los futuros maestros sobre el diseño y uso de murales multimedia como recurso didáctico

En este artículo se presenta una investigación que muestra la opinión de los futuros docentes sobre el diseño y creación de murales multimedia como recurso didáctico en el aula. Se ha recogido la opinión de alumnos de segundo curso del Grado de Maestro en Educación Infantil de la Universidad de Alicante mediante la aplicación de un cuestionario online centrado en las dimensiones: usabilidad, motivación, satisfacción en los resultados que genera, ventajas y desventajas de la herramienta, y uso e importancia del recurso. Los resultados ponen de relieve la importancia de la alfabetización tecnológica a partir de la creación de e-contenidos.

Radon measurements in the cave houses of Crevillente (Spain)

This paper focuses on the cave houses of Crevillente (Spain) as a traditional housing experience which takes advantage of local environmental conditions through simple architectural proposals, paying particular attention to the presence of radon gas inside these underground constructions. Our aim is twofold: first, to analyse the architectural conditions of the different excavated typologies found in the municipality and second, to relate them to the existing radon gas levels after checking internal concentration by means of E-PERM® long-term devices placed inside the cave houses in 2011. The measurements corresponding to the main typologies in normal use conditions show that the highest values are 881.9 Bq/m3 in the cave typology, 484.1 Bq/m3 in the cave + attached constructions typology and 373.4 Bq/m3 in the cave + house typology, with geometric mean values of 572.1, 114.0 and 75.5 Bq/m3, respectively. It can be inferred from these results that cave house levels sometimes exceed those included in the 90/143/Euratom European Commission Recommendation on the protection of the public against indoor exposure to radon. The reason why cave houses are more susceptible to radon accumulation in their spaces lies in their direct and permanent contact with the ground where they are located.

The differentiated effects of CSR actions in the service industry

Purpose – The purpose of this study is to attempt to explain why the impact of Corporate Social Responsibility (CSR) initiatives may be different and/or more important in service firms compared to manufacturing firms. CSR is becoming a common strategy, hence its extensive research. Central to it is the analysis of the effect of CSR on a firm’s performance, whose outcome depends on firm-specific and industry-related factors. Design/methodology/approach – The event study methodology is applied to all the 248 companies that have ever traded on the Spanish Stock Market between 1990 and 2007. A regression analysis examines potential different effects of CSR on service and goods firms. Findings – The results show that CSR activities have a positive impact on firm performance that is higher for service firms than for manufacturing firms. Actions related to the environment, responsible labor relationships and good corporate governance are especially important in the service context. Research limitations/implications – This research is focused on shareholders’ performance, but it does not consider other stakeholders, such as real consumer behavior or employees’ commitment and productivity. Practical implications – Service firms are likely to gain from focusing on some CSR activities (environment, employees and good corporate governance) and should use their responsible behavior as a valuable tool for public relations and differentiation in the market. Originality/value – This article is the first attempt to empirically test and explain why the relationship between CSR and firm performance may be different (more positive) for service vs manufacturing firms.

Changes in how prospective teachers anticipate secondary students’ answers

This study focuses on how prospective teachers learn about students’ mathematical thinking when (i) anticipating secondary students’ answers reflecting different characteristics of understanding and (ii) propose new activities in relation to the classification of quadrilaterals. The data were collected from forty-eight prospective secondary school teachers enrolled in an initial training programme. The results indicate three changes in how the prospective teachers anticipate secondary students’ answers in relation to the role given to a perceptual or relational perspective of the classification of quadrilaterals. These changes are described considering how prospective teachers grasp the students’ understanding of the inclusive relation among quadrilaterals as a conceptual advance. We argue that prospective teachers’ learning was promoted after participating in a structured environment where they had the opportunity to discuss how to recognize the features of student’s understanding.