Certificación en calidad, resultados empresariales y estructura organizativa en el sector hotelero español

Objeto: La certificación en calidad puede ayudar a las empresas a mejorar su eficiencia y sus resultados. El objetivo de este artículo es analizar las diferencias entre los hoteles certificados y no certificados con relación al desarrollo de prácticas de gestión de la calidad, los resultados y el tipo de ventaja competitiva que suelen desarrollar, y los cambios en la estructura organizativa. Diseño/metodología/enfoque: El trabajo clasifica a los hoteles en dos grupos, hoteles certificados en calidad y no certificados, y analiza las diferencias significativas entre grupos. Aportaciones y resultados: Los resultados muestran que los hoteles certificados desarrollan en mayor medida las prácticas de gestión de la calidad, alcanzan mejores resultados empresariales y una mayor diferenciación y tienen niveles altos de formalización y de coordinación interdepartamental. Originalidad/valor añadido: La principal contribución de este trabajo es analizar si la certificación aporta valor para el sector hotelero.

New Measures Envisaged by Spanish Legislation in Support of the Internationalization of Companies

Medidas tributarias para fomentar la internacionalización de las empresas.

Quality certification, performance and size in hotel chains

This paper examines the relationship between quality certification and performance, and quality certification and size in hotel chains operating in Spain. In an initial phase, a quantitative study is made with secondary and objective data to analyse these relationships. In a second phase, a qualitative analysis is applied to reach a better understanding of the quantitative results. The findings show that chains with certified hotels achieve better performance levels; that better performance levels increase with the percentage of certified hotels within the chain; and that quality certification has positive effects on some performance variables. In addition, size is not a key factor for certification, although it could be an enabler.

The Big BIM battle: BIM adoption in the UK for large and small companies

As BIM adoption continues, the goal of a totally collaborative model with multiple contributors is attainable. Many initiatives such as the 2016 UK government level 2 BIM deadline are putting pressure on the construction industry to speed up the changeover. Clients and collaborators have higher expectations of using digital 3D models to communicate design ideas and solve practical problems. Contractors and clients are benefitting from cost saving scheduling and clash detection offered by BIM. Effective collaboration on the project will also give speed and efficiency gains. Despite this, many businesses of varying sizes are still having problems. The cost of the software and the training provides an obvious barrier for micro-enterprises and could explain a delay in adoption. Many studies have looked at these problems faced by SME and micro-enterprises. Larger companies have different problems. The efforts made by government to encourage them are quite comprehensive, but is anything being done to help smaller sectors and keep the industry cohesive? This limited study examines several companies of varying size and varying project type: architectural design businesses, main contractor, structural engineer and building consultancy. The study examines the barriers to a truly collaborative BIM workflow facing different specialities on a larger project and a contrasting small/medium project. The findings will establish that different barriers for each sector are actually pushing further apart, thus potentially creating a BIM-only construction elite, leaving the small companies remaining on 2D based drawing.