LLR OHR Onboarding & OIE New Hire Orientation

Currently, there is no formal orientation process within Office of Investigations & Enforcement of the South Carolina Department of Labor, Licensing & Regulation for new hire investigators. The Office of Human Resources has identified this as an opportunity for improvement because research shows that engaging employees early in their career leads to greater employee satisfaction levels, productivity, and retention. This paper investigates ways to remedy this situation.

Enhancement to the Mortgage Licensing Process

The Consumer Finance Division of the South Carolina State Board of Financial Institutions is responsible for the supervision, licensing and examination of all consumer finance companies, deferred presentment companies, check cashing companies, and non-depository mortgage lenders and their loan originators. This project specifically focuses on the licensing of Mortgage Lender/Servicer ( company), Mortgage Lender/Servicer Branch (branch) and Mortgage Loan Originator (loan originator) licenses. The problem statement is how the Division can handle increasing the number of mortgage loan originators in the state without delaying the time to process applications. The goal of this project is to make the current licensing process more efficient so that the Division can handle the increased workload without having to hire additional personnel.