Proyecto de apropiación de las TIC en servicios sociales de atención social primeria del Ayuntamiento de Madrid

La implementación de las Tecnologías de la Información y Comunicación en el campo de los Servicios Sociales implica un enorme espectro de oportunidades para la visibilidad, la eficiencia y la gestión interna, a la vez que posibilita una apertura en cuanto al acceso a los mismos por parte de la ciudadanía. Además, las múltiples oportunidades que las TIC suponen para la inclusión social exigen que los Servicios Sociales y el Trabajo Social se apropien de las mismas como herramienta básica en la Intervención Social.

Indicators on community art practices: some reflections

From the Divercity project, the article reflects on methodology, good practices and indicators useful for community art practices. At first term, social exclusión is defined as well as community art, and which features it presents. Subsequently, the article reviews the indicators that are being used to measure the success or achievement of community arts practice, raising criticism from equality and including indicators that measure the well-being of women.

Valorization of cultural diversity throught Good Practices Dissemination on Art Mediation: sharing experiencies

In this article, as part of the Erasmus+ project “Divercity”, we focus on the collection and analysis of good practices in Spain and other countries in Europe. The project revolves around the development of methods that valorize cultural diversity and in this respect, identifying and sharing best practices on diversity and inclusion through artistic mediation inside museums, culture institutions, our urban walks, forms an mandatory stage of the research process.

Speeches and paradoxes of cultural mediation: A practice between the elite and the cultural poverty

This text analyzes the speeches of a group of cultural mediators working in Madrid in public and private institutions of arts. The group was organized as part of the activities of the European Project Divercity: Diving into Diversity in Museums and the City of the Complutense University in March 2015. The aim of the interview was to unravel what they mean by diversity in the profession, and analyze the contradictions and objectives professions that arise in this new field of work.

Good practices and inclusive Art at the University: the image of the Artist/Teacher and Innovative Pedagogies

The aim of art, as transformer of the individual, has numerous sides which give the human beings a sense of enhancement and growth. It is considered by university the need for our students to take part of this process of social transformation in which they feel the need of helping the community when its members are at risk of social exclusion. Art is considered to be a means, a tool and a purpose for an artis-pedagogue to be used as a guide for the renewal. And the university is also considered as a focus of commitment by means of the development of good practices as well as adopting an open and innovative attitude to any changes aimed at living harmoniously within a more just society.

La museología en la encrucijada de los caminos

Durante los últimos años han aparecido un gran número de publicaciones sobre las perspectivas de evolución del mundo de los museos. La reflexión sobre el futuro de estas instituciones no es reciente: la prospectiva, método dirigido a elaborar posibles escenarios en el futuro, no es estrictamente hablando museológica, pero necesariamente interesa al museólogo interrogarse sobre el campo museal. A decir verdad, en su mayoría son profesionales del museo quienes han escrito sobre el tema (en el contexto museal) para adaptar la institución a los nuevos retos. Algunos museólogos, se han arriesgado a este ejercicio, de manera más o menos afortunada. El artículo pretende, después de presentar la literatura prospectiva sobre el museo durante los últimos cincuenta años, y de analizar los recientes resultados de los informes de prospectiva, interrogarse sobre la contribución específica de una reflexión museológica acerca del futuro de los museos más allá de los ejes clásicos (demografía, economía, nuevas tecnologías) que se utilizan con más frecuencia.

Olhar o Outro: Narrativas museológicas sobre a diversidade na época da globalização

O artigo apresenta os resultados parciais duma investigação em curso sobra narrativas museológicas sobre o reconhecimento da diversidade cultural. A partir duma análise sobre os processos de construção a ideia do outro em diferentes exposições em diverso museus, na Península Ibérica, no Brasil e em Moçambique, procuramos identificar os processos narrativos hegemónicos e os processos de silenciamento e esquecimento da diferença. Argumentamos, a partir do discurso identitário português, que sem a inclusão das narrativas sobre a diversidade, a cultura hegemónica não está a fornecer uma cartografia mental adequada para orientar e enfrentar a construção de inovação social nos museus.

From labelling to social aid for immigrants in the 21st Century

Migration is as old as humanity, but since the 1990s migration flows in Western Europe have led to societies that are not just multicultural but so-called «super-diverse». As a result, Western towns now have very complex social structures, with amongst others large amounts of small immigrant communities that are in constant change. In this paper we argue that for social workers to be able to offer adequate professional help to non-native residents in town, they will need balanced view of ‘culture’ and of the role culture plays in social aid. Culture is never static, but is continually changing. By teaching social workers about how to look at cultural backgrounds of immigrant groups and about the limitations of then role that culture plays in communication, they will be better equipped to provide adequate aid and will contribute to making various groups grow towards each other and to avoid people thinking in terms of ‘out-group-homogeneity’. Nowadays, inclusion is a priority in social work that almost every social worker supports. Social workers should have an open attitude to allow them to approach every individual as a unique person. They will see the other person as the person they are, and not as a part of a specific cultural group. Knowledge about the others makes them see the cultural heterogeneity in every group. The social sector, though, must be aware not to fall into the trap of the ‘inclusion mania’! This will cause the social deprivation of a particular group to be forgotten. An inclusive policy requires an inclusive society. Otherwise, this could result in even more deprivation of other groups, already discriminated against. Emancipation of deprived people demands a certain target-group policymaking. Categorized aid will raise efficiency of working with immigrants and of acknowledging the cultural identity of the non-natives group. It will also create the possibility to work on fighting social deprivation, in which most immigrants can be found.

Utilizing ICT to prevent loneliness and social isolation of the elderly. A literature review

Ageing of the population is a worldwide phenomenon. Numerous ICT-based solutions have been developed for elderly care but mainly connected to the physiological and nursing aspects in services for the elderly. Social work is a profession that should pay attention to the comprehensive wellbeing and social needs of the elderly. Many people experience loneliness and depression in their old age, either as a result of living alone or due to a lack of close family ties and reduced connections with their culture of origin, which results in an inability to participate actively in community activities (Singh & Misra, 2009). Participation in society would enhance the quality of life. With the development of information technology, the use of technology in social work practice has risen dramatically. The aim of this literature review is to map out the state of the art of knowledge about the usage of ICT in elderly care and to figure out research-based knowledge about the usability of ICT for the prevention of loneliness and social isolation of elderly people. The data for the current research comes from the core collection of the Web of Science and the data searching was performed using Boolean? The searching resulted in 216 published English articles. After going through the topics and abstracts, 34 articles were selected for the data analysis that is based on a multi approach framework. The analysis of the research approach is categorized according to some aspects of using ICT by older adults from the adoption of ICT to the impact of usage, and the social services for them. This literature review focused on the function of communication by excluding the applications that mainly relate to physical nursing. The results show that the so-called ‘digital divide’ still exists, but the older adults have the willingness to learn and utilise ICT in daily life, especially for communication. The data shows that the usage of ICT can prevent the loneliness and social isolation of older adults, and they are eager for technical support in using ICT. The results of data analysis on theoretical frames and concepts show that this research field applies different theoretical frames from various scientific fields, while a social work approach is lacking. However, a synergic frame of applied theories will be suggested from the perspective of social work.