Calidad de vida, sentido de coherencia y satisfacción laboral en profesores (as) de colegios técnicos en la Dirección Regional de Heredia

The aim of this study was to analyze the Quality of Life, Sense of Coherence and Job Satisfaction by teachers of technical schools in the Heredia´s region. A group of 81 educators (25 male and 56 female) joined the study. It was used the SF-36 Questionnaire, the Sense of Coherence scale and a list of items related to the Job Satisfaction. There were found three factors associated to job satisfaction: (1) social atmosphere and job recognition, (2) infrastructure conditions, salary and promotion and (3) amount of job and relationship with the students. In general the results showed scores up of average Quality of Life. However, there were found low scores in central aspects like “Vitality”. The highest factors scores were found by the physical function and the physical role. The sense of coherence scores related to the factors “Life” and “Feelings” were middle. Both factors were significant associated to some dimensions of Quality of Life and Job Satisfaction. In sum, the results showed up, that it is necessary to develop programs in order to enhance sense of coherence and quality of life. Likewise, it is important to promote job satisfaction. A good job satisfaction has positive consequences to the health, and increase the compromise levels and teachers identification to the profession.

ISO 9000 AND CONTROL OF DOCUMENTS

ISO 9000 is a family of international standards for quality management, applicable to all sizes of company, whether public or private.Management Systems ISO 9000 quality make up the human side, administrative and operating companies. By integrating these three aspects, the organization takes full advantage of all its resources, making results more efficiently, reducing administrative and operating expenses.With globalization and opening markets this has become a competitive advantage by providing further confidence and evidence to all customers, subcontractors, personnel and other stakeholders that the organization is committed to establishing, maintaining and improving levels acceptable quality products and services.Another advantage of quality systems is the clear definition of policies and functions, the staff is utilized according to their ability and focus on real customer needs.It should be mentioned that to achieve these benefits, it is necessary that management of the organization, is committed to the development of its quality system and to allocate financial and human resources to do so. These resources are minimal compared with the benefits you can achieve.

EVALUACIÓN DEL ÁREA DE CIENCIAS APLICADAS (600 DEWEY) DE LA COLECCIÓN DE LA BIBLIOTECA “JOAQUIN GARCÍA MONGE”

Con esta investigación se pretende determinar la calidad, actualidad, grado de satisfacción de los usuarios, uso y pertinencia de la colección del área de Ciencias Aplicadas de la Biblioteca “Joaquín García Monge” en relación con las necesidades de los usuarios.Se seleccionó como estudio de caso la colección del área de Ciencias Aplicadas de la Biblioteca “Joaquín García Monge” que cubre ciencias ambientales, agrarias y forestales; física y química industrial; medicina veterinaria, psiquiatría, administración, contabilidad, mercadeo, manualidades y mecanografía. Se evaluará el fondo bibliográfico correspondiente únicamente a los libros de la colección y material bibliográfico de referencia.

Normas ISO 9000: su Base Documental

En la última década de este siglo se ha presenciado un salto cualitativo en el mundo comercial enfatizado a la calidad total, permitiendo a las empresas la máxima efectividad y productividad, colocándose así en niveles de competitividad en esta aldea global.Para entrar en este ámbito de calidad es necesario que las empresas asuman normas de aceptación internacional, tal es el caso de la serie de normas ISO 9000, cuyo objetivo es el establecimiento de sistemas de aseguramiento de la calidad que garantizan la buena marcha de las empresas y su relación con los clientes.A medida que se desarrolla el trabajo de investigación, se pretende dar una visión general sobre la serie de normas ISO 9000, incluyendo precisamente las normas que la componen, sus beneficios, sus ventajas, sus barreras, la forma de aplicación y la implementación de éstas, por otro lado se muestra la importancia de la base documental compuesta por tres niveles en forma de pirámide, que conforma el primer paso que debe dar una empresa para iniciar el proceso de asimilación de las normas ISO 9000 y así contar a corto o mediano plazo con un aumento en su productividad, la eliminación de errores y un mejoramiento en la calidad del producto, redundando en una importante mejoría tanto para la empresa y sus clientes.

Towards modern municipal sports and recreation management in Costa Rica

Sports and recreation management is addressed here using a model that combines the policies and methodologies applied in the Costa Rican context as a result of a concern to identify the real needs in the sports, recreation, and health promotion fields through the different manifestations of human movement.  This approach has been developed during eight years of work in the Costa Rican Sports and Recreation Institute (Instituto Costarricense del Deporte y la Recreación-ICODER) together with different Costa Rican communities, both rural and urban, and local organizations, such as Comprehensive Development Community Associations, Sports and Recreation Community Boards (CCDR), Municipal Mayorships, and NGOs, among others.  This article particularly takes into consideration the experience of the CCDRs as entities that have been given the responsibility by the Costa Rican Government to promote and manage municipal sports and recreation services with a convenient offering that would meet the needs of users or customers.  In this way, this article is aimed at answering the question on how Boards should conduct an efficient management in a way that they also meet the needs of public users or customers in the municipalities of the country, by proposing a management model that serves as an additional instrument to improving the already existing services managed by the aforementioned entities.  This study presents a model of Costa Rican management structured with the theoretical elements that currently define the organization and planning of sports and recreation as a service.