Education and training for total quality management in the federal government.

Shipping list no: 92-350-P.

Federal quality management : strategies for involving employees : report to the Director, Office of Personnel Management /

"B-249779"--P. 1.

Resources for the implementation of total quality management (TQM) : in education, in nonprofits, and in the service sector /

Includes index.

Total quality management : a time for decision /

Cover title.

Serving the American public : best practices in performance measurement : Benchmarking Study Report /

"June 1997."

Feasibility of a systematic approach to water quality management in Illinois : annual report of stream/lake classification project /

Pbk.

A successful reorganization of human services in Illinois : a report to the Illinois Legislative Taskforce on Human Service Consolidation /

"Compiled and produced by the DHS Office of Press/Communications ..."--Table of contents.

Virtual case manager : tactical implementation plan.

"During the 1996 spring session, the General Assembly passed and the Governor signed landmark legislation creating a Department of Human Services (DHS) effective July 1, 1997. The new department consolidates three human services departments in their entirety : Department of Alcoholism and Substance Abuse (DASA) - Department of Rehabilitation Services (DORS) - Department of Mental Health and Developmental Disabilities (DMH/DD)."

Performance management in the District of Columbia : a progress report : hearing before the Subcommittee on Oversight of Government Management, Restructuring, and the District of Columbia of the Committee on Governmental Affairs, United States Senate, One Hundred Sixth Congress, second session, May 9, 2000.

Shipping list no.: 2001-0042-P.

Assessing the progress of performance management in the District of Columbia : hearing before the Oversight of Government Management, Restructuring, and the District of Columbia Subcommittee of the Committee on Governmental Affairs, United States Senate, One Hundred Sixth Congress, second session, October 3, 2000.

Shipping list no.: 2001-0130-P.

Toward effective performance management in the federal government : a report to the President and the Congress of the United States /

Mode of access: Internet.

Non-point water quality modeling in wildland management : a state-of-the-art assessment /

Issued April, July 1977.

Differences in the total employment effects of government purchases from the private sector and direct government hiring of the unemployed /

Cover title.

Proceedings of the Second American-Soviet Symposium on the Use of Mathematical Models to Optimize Water Quality Management, Bloomfield Hills, Michigan, USA, August 27-30, 1979 /

Mode of access: Internet.

Air quality management.

Mode of access: Internet.