74 resultados para Service Recovery, Frontline Employee, Dysfunctional Customers, Customer Advocacy
em University of Michigan
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"GAO/GGD-92-99."
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Includes bibliographical references.
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Mode of access: Internet.
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"April 1995."
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"Serial no. 96-108."
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Reuse of record except for individual research requires license from Congressional Information Service, Inc.
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Reuse of record except for individual research requires license from Congressional Information Service, Inc.
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Reuse of record except for individual research requires license from Congressional Information Service, Inc.
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Mode of access: Internet.
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Reuse of record except for individual research requires license from Congressional Information Service, Inc.