Combination of product quality management and exports: The case of Colombian fruits companies
| Contribuinte(s) |
Gallin, Steffie |
|---|---|
| Data(s) |
01/05/2015
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| Resumo |
Quality management provides to companies a framework to improve quality in overall systems, reduction of costs, reallocation of resources efficiently, correct planning of strategies, prevent or correct errors in the right time and increase the performance of companies. In this text, we discuss the different theories in this field, their obligatory or non-obligatory compliance, the importance of quality management for exporting companies and a case study of a Colombian firm that its main objective is to manage quality. In conclusion, we find out that there is different types of quality management systems such as Juran’s trilogy, Deming 14 points, Six sigma, HACCP, and so on; also that companies have to manage suppliers and that quality has a positive influence on exports volume; in the case of Colombian small and medium enterprises, it can be mentioned that the majority has implemented tools regarding quality management but is not enough. Montpellier Business School Universidad del Rosario |
| Formato |
application/pdf |
| Identificador | |
| Idioma(s) |
spa |
| Publicador |
Facultad de administración |
| Direitos |
info:eu-repo/semantics/openAccess |
| Fonte |
instname:Universidad del Rosario reponame:Repositorio Institucional EdocUR Garvin, D. A. (1984). What does “Product Quality” really mean?. MIT Sloan Management review, 26x1. Moore, Katie (2014). Two sides to a coin, quality assurance and continuous improvement. Food logistics, 155, 28-29 Bilska, A., Kowalski, R. (2014). Food quality and safety management. Logforum, 10x3, 353-361 Kowalska, A. (2011) Food quality and its conditionings. Acta Scientiarum Polonorum Oeconomia, 10x4, 43-54 Singg, Prakash. J., Wee Dean, Chua. M., & Chee-Chuong, Sum (2013), Deming management Method. Quality Management Journal, 20x3, 41-69 Deming, W. Deming (2000), The new economics. MIT press, 2, Chapter 4. Juran, J. M. (1989) Juran on leadership for quality: An executive handbook. US. Macmillan Bisgaard, Soren (2008). Quality Management and Juran’s Legacy. Quality engineering, 20x4, 390-401 Taddese, Fasil., Osada, Horoshi., (2010), Innovation using TQM in developing countries empirical study of Deming Prize winners. Journal of technology Management & innovation, 5x2, 46-65 Maurer, Robert (2013). Building a quality culture one small step at a timer. Journal for quality & participation, 35x4, 8-11 Todorut, Amalia. V., Cirnu, Doru., Niculescu, George., (2009). The relation among six sigma and other managerial techniques of improving the performances of the organizations. Annals of the University of Petrosani Economics, 9x4, 289-296 Smith, Jim. L., (2014) Six Sigma: A magic formula? Quality Journal, 53x11, 12 Thomsett, Michael. C., (2005) Getting started in six sigma. John Wiley & sons Inc., New Jersey Gray, George. R., (1993) Quality Circles: an update. SAM Advanced Management Journal, 58x2, 41-48 Condrea, E., Constandache, M., Satanciu, C. (2008). Relation: Foods quality – Raw material management. Annals of the University of Oradea Economic Science Series, 17x2, 600-604 Urbaniak, Maciej (2015), The role of continuous improvement tools of processes in building relationships in supply chain. Scientific Journal of logistics, 11x1, 41-50 Omachonu, Vincent. K., Ross, Joel. E. (2004) Principles of total quality. US. CRC Press LLC. Pineiro, Maya (2007) Implementing Programmes to improve safety and quality in fruit and vegetable supply chains: benefits and drawbacks. Rome, Italy. FAO Sharaf, Maged (2015). Best Practices for contract Manufacturers & their customers. Nutraceuticals world, 18x1, 20-21 Sierra, Jaime. H., (2009) Assesing Exporting Culture in Colombian SMEs: A look at the EPP. Cuadernos de administración, 22, 99-134 |
| Palavras-Chave | #Negocios internacionales #Administración de empresas #Exportaciones #Industria frutícola #327 |
| Tipo |
info:eu-repo/semantics/bachelorThesis info:eu-repo/semantics/acceptedVersion |
