Relationships between inventory, sales and service in a retail chain store operation
Data(s) |
01/01/2001
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Resumo |
Effective inventory management is critical to retailing success. Surprisingly, there islittle published empirical research examining relationships between retail inventory, sales andcustomer service. Based on a survey of 101 chain store units, this paper develops and tests aseries of hypotheses about retail inventory. Seventy-five percent of the store owners/managersresponded to the mail survey. As expected, significant positive relationships were found betweeninventory, service and sales. Specifically, support was found for the theory that inventory is afunction of the square root of sales. Also, greater product variety leads to higher inventory, andservice level is an exponential function of inventory. Finally, demand uncertainty was found tohave no apparent effect on inventory levels. |
Identificador | |
Idioma(s) |
eng |
Publicador |
Emerald Group Publishing |
Relação |
http://dro.deakin.edu.au/eserv/DU:30073323/dubelaar-relationshipsbetween-2001.pdf http://dro.deakin.edu.au/eserv/DU:30073323/dubelaar-relationshipsbetween-post-2001.pdf http://www.dx.doi.org/10.1108/09600030110387480 http://www.emeraldgrouppublishing.com/ijpdlm.htm |
Direitos |
2001, Emerald Group Publishing |
Palavras-Chave | #Inventory #Service levels #Retailing #Sales |
Tipo |
Journal Article |