Analyzing changes in hotel customers’ expectations by trip mode

Autoria(s): Liu, Shaowu; Law, Rob; Rong, Jia; Li, Gang; Hall, John
Data(s)

01/01/2013
Identificador

http://hdl.handle.net/10536/DRO/DU:30052929
Idioma(s)

eng
Publicador

Pergamon
Relação

http://dro.deakin.edu.au/eserv/DU:30052929/liu-analyzingchanges-2013.pdf

http://dro.deakin.edu.au/eserv/DU:30052929/liu-proforma-2013.pdf

http://dx.doi.org/10.1016/j.ijhm.2012.11.011
Palavras-Chave #eWOM #data mining #association rule #contrast analysis #sentiment mining #customer expectation
Tipo

Journal Article
Acesso ao item digital