Service competency: A new business paradigm for organizations

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Autoria(s): Kandampully, J. A.

Contribuinte(s)	S. Kamenski
Data(s)	01/01/2001
Identificador	http://espace.library.uq.edu.au/view/UQ:60698
Idioma(s)	eng
Publicador	J. Shoenewald
Palavras-Chave	#CX #350601 Hospitality Management #710602 Hospitality services
Tipo	Journal Article