BIWiki - Using a Business Intelligence Wiki to Form a Virtual Community of Practice for Portuguese Master's Students

Web 2.0 software in general and wikis in particular have been receiving growing attention as they constitute new and powerful tools, capable of supporting information sharing, creation of knowledge and a wide range of collaborative processes and learning activities. This paper introduces briefly some of the new opportunities made possible by Web 2.0 or the social Internet, focusing on those offered by the use of wikis as learning spaces. A wiki allows documents to be created, edited and shared on a group basis; it has a very easy and efficient markup language, using a simple Web browser. One of the most important characteristics of wiki technology is the ease with which pages are created and edited. The facility for wiki content to be edited by its users means that its pages and structure form a dynamic entity, in permanent evolution, where users can insert new ideas, supplement previously existing information and correct errors and typos in a document at any time, up to the agreed final version. This paper explores wikis as a collaborative learning and knowledge-building space and its potential for supporting Virtual Communities of Practice (VCoPs). In the academic years (2007/8 and 2008/9), students of the Business Intelligence module at the Master's programme of studies on Knowledge Management and Business Intelligence at Instituto Superior de Estatistica e Gestao de Informacao of the Universidade Nova de Lisboa, Portugal, have been actively involved in the creation of BIWiki - a wiki for Business Intelligence in the Portuguese language. Based on usage patterns and feedback from students participating in this experience, some conclusions are drawn regarding the potential of this technology to support the emergence of VCoPs; some provisional suggestions will be made regarding the use of wikis to support information sharing, knowledge creation and transfer and collaborative learning in Higher Education.

Wiki: Plataforma Colaborativa para uma Comunicade de Prática Virtual Lusófona

Com este trabalho procura-se encontrar uma solução através de um modelo para a gestão do conhecimento numa organização internacional com base em tecnologia web 2.0 que sirva de plataforma colaborativa na criação e disseminação de conhecimento para uma comunidade de prática virtual, mas também que sirva de repositório da memória organizacional. Pretende-se, igualmente, demonstrar um novo modelo de organização social e económico, no qual se assume uma orientação para as pessoas enquanto elemento de um sistema social mais amplo, globalizado e disperso, ligado pelas tecnologias de participação e colaboração através do acesso à internet, que encontra na utilização destas ferramentas um interface para participação que vai desde a cidadania, à produção intelectual, criação de conhecimento e ao negócio, neste caso relacionado com uma prática, a gestão de recursos humanos nos países lusófonos. No decurso do projeto, estabeleceram-se contactos e reuniões de trabalho na sede da comunidade interessada, a CRHLP – Confederação de Profissionais de Recursos Humanos de Língua Portuguesa, cujos resultados constam do presente relatório para explicação das várias fases do projeto. O projeto culmina com uma proposta de um site colaborativo com base num Wiki (site Wiki), tecnologia de colaboração online, a Wiki-CRHLP – Plataforma de colaboração para a partilha do conhecimento de uma rede de prática virtual (rede profissional internacional).

Integració d'una wiki al Campus Virtual de la Universitat Autònoma de Barcelona

Aquest projecte presenta una sol·lució per tal d’incorporar una eina wiki al Campus Virtual de la Universitat Autònoma de Barcelona. Enfront de la metodologia docent clàssica, la wiki oferirà funcionalitats orientades al treball col·laboratiu i fomentarà la participació de l’alumne. L’objectiu final és tenir una eina completament integrada al Campus Virtual, que aprofiti l’aplicatiu existent i s’interrelacioni amb la resta de mòduls presents.

Adaptació d'un sistema wiki a la docència universitària

El present projecte de final de carrera reflexa el procés seguit per tal de dotar al programari wiki de referència, del Grup d’Interès en IDES:Wiki de la UAB, d’un conjunt d’eines que han de permetre augmentar la qualitat del procés d’ensenyament-aprenentatge de les assignatures que utilitzen les noves tecnologies i més concretament el wiki com a espai docent no presencial. Les eines desenvolupades en aquest projecte han estat proposades pels membres del GI-IDES:WIKI en funció de les necessitats detectades en el programari wiki al llarg dels darrers 4 anys d’experiència, i han estat desenvolupades sobre el motor wiki de codi obert MoinMoin.

AgilITIL : creación de una wiki semántica de soporte a los procesos de control

Este trabajo tiene como objetivo crear una Wiki Semántica que sirva de soporte para un modelo de gestión de servicios ágil, colaborativo y fácilmente implantable en las organizaciones denominadas pymes. En este tipo de organizaciones el posicionamiento inicial, ante la adopción de políticas como las sugeridas en ITIL, suele ser de rechazo, por la cantidad de trabajo añadido que previsiblemente genera. La Web Semántica aporta al conjunto la capacidad para establecer reglas de gestión del conocimiento, factor determinante para el crecimiento de una organización. El marco de recomendaciones ITIL es muy extenso y en este trabajo se pretende dar respuesta a los procesos de control pertenecientes a la fase del ciclo de vida denominada "Transición del Servicio". Estos procesos son: la gestión de la configuración, la gestión del cambio y la gestión de la entrega y despliegue.

Heidi Wiki: Información e interfaz de datos sobre la salud en Europa

Boletín semanal para profesionales sanitarios de la Secretaría General de Salud Pública, Inclusión y Calidad de Vida de la Consejería de Salud y Bienestar Social

El blog i el wiki: eines digitals d'ensenyament-aprenentatge a les aules de llengua i literatura catalanes

Aquest projecte intenta afirmar la viabilitat de les noves eines digitals, en concret el blog i el wiki, com a complement útil en el desenvolupament de les competències relacionades amb l'aprenentatge i ensenyament de la llengua i la literatura catalanes.

Una proposta d’ensenyament aprenentatge basada en l’aprenentatge cooperatiu i el wiki com a eina afavoridora del treball compartit en els estudis de magisteri.

Presentem una experiència que s'ha desenvolupant en la diplomatura de Magisteri de la FPCEE Blanquerna de la URL durant els cursos 2008/09 i 2009/10 en el marc del procés d'implantació dels crèdits ECTS en els futurs graus d'Educació Primària. Aquesta forma part dels projectes seleccionats i finançats per al disseny, la planificació i l’avaluació de mòduls docents i seminaris dels nous plans d'estudis de grau. L'objectiu principal del projecte ha estat organitzar i experimentar l’ensenyament i l’aprenentatge des de dues assignatures de tercer curs de l’especialitat d’Educació Primària amb un enfocament metodològic interdisciplinari basat en l’aprenentatge en equips cooperatius amb el suport TIC. Cada curs han participat uns 60 estudiants distribuïts en 12 grups de treball cooperatiu. Per a l’ elaboració i seguiment del treball, s'ha escollit utilitzar els Wikis com a eina que facilita el treball cooperatiu, i així tant el professorat implicat en el projecte com cada grup ha creat el seu wiki a wikispaces: http://www.wikispaces.com/site/for/teachers i GoogleDocs per a la implementació i recollida d'informació de les tutories de seguiment i avaluació del treball fet pels estudiants. Finalment, hem analitzat i valorat el grau de satisfacció dels estudiants i professorat que ha participat tant en el disseny com en el desplegament de l'experiència i la consecució dels objectius previstos.

Promoting good practices for handling nanomaterials : an international wiki project

As production and use of nanomaterials in commercial products grow it is imperative to ensure these materials are used safely with minimal unwanted impacts on human health or the environment. Foremost among the populations of potential concern are workers who handle nanomaterials in a variety of occupational settings, including university laboratories, industrial manufacturing plants and other institutions. Knowledge about prudent practices for handling nanomaterials is being developed by many groups around the world but may be communicated in a way that is difficult for practitioners to access or use. The GoodNanoGuide is a collaborative, open-access project aimed at creating an international forum for the development and discussion of prudent practices that can be used by researchers, workers and their representatives, occupational safety professionals, governmental officials and even the public. The GoodNanoGuide is easily accessed by anyone with access to a web browser and aims to become a living repository of good practices for the nanotechnology enterprise. Interested individuals are invited to learn more about the GoodNanoGuide at http://goodnanoguide.org.

Colaboración multidisciplinar para el diseño de un wiki en el marco de un proyecto de innovación docente en la Universidad de Lleida

A partir de una propuesta metodológica del tipo estudio de caso, un equipo de profesores de la Universidad de Lleida ha creado un espacio de colaboración común mediante un wiki en el marco de un proyecto de innovación docente. Se detalla la manera en la que el wiki se ha ajustado a las necesidades de los usuarios y se exponen tanto el proceso de consenso sobre la arquitectura de la información, como los aspectos técnicos. También se incluyen cuestiones como la protección de los derechos de autor de los materiales generados en este proyecto y publicados en el Wiki. Finalmente se señalan las nuevas líneas en las que se continuará trabajando.

A Semantic wiki for quality management in software development projects

Quality management has become a strategic issue for organisations and is very valuable to produce quality software. However, quality management systems (QMS) are not easy to implement and maintain. The authors' experience shows the benefits of developing a QMS by first formalising it using semantic web ontologies and then putting them into practice through a semantic wiki. The QMS ontology that has been developed captures the core concepts of a traditional QMS and combines them with concepts coming from the MPIu'a development process model, which is geared towards obtaining usable and accessible software products. Then, the ontology semantics is directly put into play by a semantics-aware tool, the Semantic MediaWiki. The developed QMS tool is being used for 2 years by the GRIHO research group, where it has manages almost 50 software development projects taking into account the quality management issues. It has also been externally audited by a quality certification organisation. Its users are very satisfied with their daily work with the tool, which manages all the documents created during project development and also allows them to collaborate, thanks to the wiki features.

Teaching how to learn with a wiki in Primary Education: what classroom interaction can tell us

Understanding how wikis are used to support collaborative learning is an important concern for researchers and teachers. Adopting a discourse analytic approach, this paper attempts to understand the teaching processes when a wiki is embedded in a science project in primary education to foster collaborative learning. Through studying interaction between the teacher and students, our findings identify ways in which the teacher prompts collaborative learning but also shed light on the difficulties for the teacher in supporting student collective collaboration. It is argued that technological wiki features supporting collaborative learning can only be realized if teacher talk and pedagogy are aligned with the characteristics of wiki collaborative work: the freedom of students to organize and participate by themselves, creating dialogic space and promoting student participation. We argue that a dialogic approach for examining interaction can be used to help to design a more effective pedagogic approach in the use of wikis in education, to shift into Web 2.0 learning paradigm and to equip learners with the competences they need to participate in knowledge co-construction.

Wiki-supported collaborative learning in primary education. How a dialogic space is created for thinking together

This paper explores how wikis may be used to support primary education students’ collaborative interaction and how such an interaction process can be characterised. The overall aim of this study is to analyse the collaborative processes of students working together in a wiki environment, in order to see how primary students can actively create a shared context for learning in the wiki. Educational literature has already reported that wikis may support collaborative knowledge-construction processes, but in our study we claim that a dialogic perspective is needed to accomplish this. Students must develop an intersubjective orientation towards each others’ perspectives, to co-construct knowledge about a topic. For this purpose, our project utilised a ‘Thinking Together’ approach to help students develop an intersubjective orientation towards one another and to support the creation of a ‘dialogic space’ to co-construct new understanding in a wiki science project. The students’ asynchronous interaction process in a primary classroom -- which led to the creation of a science text in the wiki -- was analysed and characterised, using a dialogic approach to the study of CSCL practices. Our results illustrate how the Thinking Together approach became embedded within the wiki environment and in the students’ collaborative processes. We argue that a dialogic approach for examining interaction can be used to help design more effective pedagogic approaches related to the use of wikis in education and to equip learners with the competences they need to participate in the global knowledge-construction era.

Instal·lació wiki S.A.U.

Estudi d'una solució i implantació d'un sistema centralitzat per gestionar el coneixement de l'equip del servei d'atenció a l'usuari de l'empresa TIC a la que treballem. Basant-nos a la nostra experiència, considerem que la majoria de les tasques a desenvolupar es poden transmetre de manera eficient com a coneixement explícit dins d'un format documental, amb una evident millora en cas de recolzar-se en recursos multimèdia, per això hem seleccionat l'entorn wiki com a una eina apropiada per a aquesta finalitat.