Web 2.0 applications in enterprises and education

Web 2.0 technology and concepts are being used increasingly by organisations to enhance knowledge, efficiency, engagement and reputation. Understanding the concepts of Web 2.0, its characteristics, and how the technology and concepts can be adopted, is essential to successfully reap the potential benefits. In fact, there is a debate about using the Web 2.0 idiom to refer to the concept behind it; however, this term is widely used in literature as well as in industry. In this paper, the definition of Web 2.0 technology, its characteristics and the attributes, will be presented. In addition, the adoption of such technology is further explored through the presentation of two separate case examples of Web 2.0 being used: to enhance an enterprise; and to enhance university teaching. The similarities between these implementations are identified and discussed, including how the findings point to generic principles of adoption.

Negotiation 2.0 in the twitter age : using Web 2.0 applications to facilitate successful negotiation outcomes

The high-pressure, cross-cultural, cross-factional and frequently cross-national nature of contemporary negotiation means that there are a number of clements potentially hampering efforts to achieve successful negotiation outcomes from face-to-face interactions. These hindrances include: resource scarcity (for example, finances, technology and facilities), time scarcity, geographical separation, lack of a COnl1110n language and an inability to Inaintain a consistent ongoing dialogue.

Using Web 2.0 applications to deliver innovative services on the internet

The emergence of Web 2.0 has brought about new Web applications being developed. Represented chiefly by Web applications such as YouTube, MySpace, blogs and Google applications, these community-based technologies are changing the way we use the Internet. One interesting result of these innovations is the extensibility of these applications. For example, YouTubepsilas content can be displayed on other Websites and hence, are popularly dasiaextendedpsila to be displayed on individual blogs and other organization Websites. In this paper, we discussed two applications that were a result of extending Google Earth and Google Maps. These two applications illustrate how new solutions can be quickly built from these extensible applications thus suggesting the future of application development, one that is built upon applications rather than object-oriented components.

Web 2.0 e a competência comunicativa em língua inglesa

O presente projeto pretende investigar as potencialidades das ferramentas Web 2.0 no desenvolvimento da competência comunicativa em língua inglesa no ensino superior. O referencial teórico que serve de sustentáculo ao estudo ancorou-se nas diretrizes emanadas pelos organismos nacionais e europeus no âmbito do Processo de Bolonha, analisando, por um lado, o papel da língua inglesa na consecução das metas de Bolonha e, por outro, os desafios ao nível pedagógico e metodológico decorrentes dos objetivos e linhas de ação traçados. Por sua vez, o Processo de Bolonha tem de ser enquadrado num vasto conjunto de mudanças de cariz económico e social, a que não são alheias as constantes inovações ao nível das Tecnologias de Informação e Comunicação, que têm gerado um ritmo acelerado de produção e disseminação da informação à escala global. Esta realidade implicou novos desafios e oportunidades, nomeadamente a criação de um contexto de aprendizagem dinâmico, potenciador de uma aprendizagem dialógica e dialética, contribuindo para um incremento de oportunidades para comunicar e agir em língua inglesa. A abordagem metodológica arquitetada caraterizou-se pela conceção e implementação de um projeto de investigação-ação ao longo de dois semestres nas unidades curriculares de Inglês II e Inglês III no curso de licenciatura em Turismo da Escola Superior de Tecnologia e Gestão do Instituto Politécnico de Viseu. Tomando como ponto de partida os resultados de aprendizagem e o tema aglutinador de cada unidade curricular, implementaram-se tarefas interacionais com recurso a ferramentas Web 2.0 (rede social, wiki, podcast) que implicaram a criação e manutenção de processos dialógicos com vista à produção de outputs colaborativos. A análise da informação recolhida aponta para um impacto marcadamente positivo da implementação de tarefas dialógicas com recurso à Web social no âmbito da aprendizagem da língua inglesa no ensino superior. Destaca-se, nomeadamente, um envolvimento ativo dos estudantes na resolução de atividades autênticas do ponto de vista situacional e interacional, a harmonização entre o estudo contextualizado da língua com a descoberta da cultura, bem como o desenvolvimento de capacidades de gestão do processo individual e colaborativo de aprendizagem.

Helping business leverage web 2.0 to generate social capital

Businesses large and small are keen to leverage Web 2.0 applications to interact with customers, suppliers and other stakeholders. Whilst some have achieved success, others are still struggling to understand the opportunities and threats associated with using Web 2.0 in business. This paper discusses the development of a conceptual framework to help businesses understand how they could leverage Web 2.0 applications to generate social capital. The proposed framework helps businesses (i) identify opportunities to leverage the strengths and features of various Web 2.0 applications, and (ii) develop business strategies for Web 2.0. As a positional paper, it contributes to theory by proposing a systematic and structured approach for understanding how social capital is created, captured, distributed, and consumed online.

Users adoption of web 2.0 for knowledge management : position paper

Web 2.0 is a new generation of online applications on the web that permit people to collaborate and share information online. The use of such applications by employees in organisations enhances knowledge management (KM) in organisations. Employee involvement is a critical success factor as the concept is based on openness, engagement and collaboration between people where organizational knowledge is derived from employees experience, skills and best practices. Consequently, the employee's perception is recognized as being an important factor in web 2.0 adoption for KM and worthy of investigation. There are few studies that define and explore employee's enterprise 2.0 acceptance for KM. This paper provides a systematic review of the literature prior to demonstrating the findings as part of a preliminary conceptual model that represents the first stage of an ongoing research project that will end up with an empirical study. Reviewing available studies in technology acceptance, knowledge management and enterprise 2.0 literatures aids obtaining all potential user acceptance factors of enterprise 2.0. The preliminary conceptual model is a refinement of the theory of planed behaviour (TPB) as the user acceptance factors has been mapped into the TPB main components including behaviour attitude, subjective norms and behaviour control which are the determinant of individual's intention to a particular behaviour.

Web 2.0 e inglês como língua estrangeira: atitudes de professores e alunos adultos

O presente estudo tem por objetivos compilar e analisar percepções sobre o uso de ferramentas web 2.0 no ensino de inglês como língua estrangeira e aliar a análise de atitudes à teoria da Andragogia, que trata do aprendizado de adultos, proposta por Knowles (1973, 1975, 1984, 1990). O assunto parece não contar com estudos coordenados, visto que Thomas (2010) apenas muito recentemente editou um compêndio com trabalhos envolvendo as possíveis aplicações de recursos da web 2.0 no estudo de uma língua estrangeira e as percepções de alunos, embora outros estudos, como os de Rosell-Aguilar (2004), Conole (2008), Kárpáti (2009) e Jarvis e Szymczyk (2010) tenham discutido o assunto isoladamente. Neste trabalho é realizada a compilação das opiniões de alunos adultos e de professores de inglês como língua estrangeira. Como instrumento de coleta de dados optou-se pela utilização de questionários fechados. Tal abordagem possivelmente dá a esta pesquisa um caráter inédito, ao menos no que se refere à coleta de atitudes de alunos adultos e professores brasileiros de um curso de idiomas quanto ao uso de ferramentas web 2.0 no ensino de uma língua estrangeira. A análise dos dados mostrou que aprendizes adultos e professores têm atitudes positivas e estão preparados para a utilização de recursos web 2.0 em sala de aula. Conclui-se, entretanto, que embora a maioria dos participantes desta pesquisa concorde que o uso de tais ferramentas contribui para o ensino de inglês como língua estrangeira, alguns ajustes e procedimentos ainda devem ser implementados para que as ferramentas web 2.0 se tornem não apenas um acessório, mas parte integrante do processo de aquisição do idioma

Web 2.0 no desenvolvimento profissional docente do ensino não superior: o caso da interactic 2.0

O surgimento da Web 2.0 imprimiu uma mudança na postura dos utilizadores da Web que passaram a poder não apenas ler e pesquisar, como também colaborar e produzir e publicar informação, adotando uma postura ativa. As redes sociais são uma poderosa ferramenta à qual recorrem movimentos sociais e políticos, o mundo da publicidade e do marketing, com evidentes efeitos nos indivíduos e na sociedade. Por seu lado, o desenvolvimento profissional de professores é um processo permanente, pelo que é reconhecida a importância da aprendizagem ao longo da vida em ambientes formais, não-formais e informais. Neste contexto, as redes sociais surgem como potenciais instrumentos de comunicação, interação, partilha e trabalho colaborativo, determinantes para o crescimento profissional dos docentes que almejam uma contínua aprendizagem. Este estudo de caso, que se centra na Interactic 2.0, uma rede social profissional essencialmente dirigida a educadores e criada numa aplicação Web 2.0 (Ning), teve como principal objetivo verificar em que medida esta rede social, ao possibilitar a formação e o desenvolvimento de uma comunidade de prática online, contribui para o desenvolvimento profissional dos docentes do ensino não superior. Os dados obtidos através da aplicação de inquéritos por questionário aos membros da Interactic 2.0, de entrevistas aos administradores da rede e da análise de interações num grupo específico da rede, revelam que os docentes do ensino não superior utilizam as ferramentas Web 2.0 para fins profissionais, nomeadamente as redes sociais, as aplicações de escritório online e os blogues. Conscientes dos riscos associados às redes sociais, mas também da necessidade de um constante enriquecimento profissional, os professores do ensino não superior reconhecem o interesse das redes sociais em geral, e da Interactic 2.0 em particular, como privilegiados instrumentos de partilha que contribuem para a sua atualização sobre aspetos curriculares e pedagógicos. Muito embora apenas concorram para o fomento do trabalho colaborativo entre professores, a Interactic 2.0 contribui para o aumento das competências digitais dos seus membros e para uma melhor integração das TIC em contexto educativo. A Interactic 2.0 é, portanto, uma comunidade de prática, constituída por um vasto número de pessoas com um interesse comum, que partilham e constroem conhecimento em torno de um domínio, criando um espaço partilhado de reflexão crítica sobre os temas em torno da educação.

La BLSH à l'ère du Web 2.0

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Toward 2^W beyond Web 2.0

From its inception as a global hypertext system, the Web has evolved into a universal platform for deploying loosely coupled distributed applications. 2^W is a result of the exponentially growing Web building on itself to move from a Web of content to a Web of applications.

Piloting social networking and Web 2.0 software at Deakin University

Deakin University piloted social networking software in order to complement and add a new dimension to its online learning and teaching efforts. In the first semester of 2007 eight teaching academics adopted three software applications. Six were used with students for learning while the other two were used by staff for professional development and research. This paper reports on the first attempt at providing institutional support for Web 2.0 and what was learned through the experience of these eight teaching academics which is essential to the ongoing development and decisions related to the future take up of these software applications.

What, how and why Web 2.0?

This article focuses on introducing Web 2.0 technologies and possible uses for student and teacher learning and collaboration. Many of these tools are already used in social and business contexts. These new and emerging applications are also gaining popularity in classrooms across all education levels. Various applications are introduced to raise awareness and encourage educators to explore these new avenues for teaching and learning.

New media and web 2.0 : an Irish republican example

The initial development of the Internet and the World Wide Web was based upon the presentation of static information, this only allowed for the access and consumption of that information. The development of Web 2.0 has resulted in a situation where information is displayed in a dynamic manner and allows for interaction between the viewer and the site or application showing this information. The information may no longer just be text based but could be video, audio and information presented in an interactive manner though applications.

The terms terrorist or terrorism are highly emotive terms but the general term, terrorist, is used to denote revolutionaries who seek to use terror systematically to further their views or to govern a particular area. Terrorist organisations are reflective and adoptive, this paper focus on the impact of Web 2.0 and its potential use by terrorist organisations. The paper uses real life case studies to identify the key issues and possible trends.

Web 2.0 for networked learning : from collaboration to shared cognition and knowledge networking

This poster presents research-in-progress into the educational affordances of so-called Web 2.0 sites, services, with a particular emphasis on those applications that involve forms of shared human-machine cognition and that promote public knowledge networking. This research involves reviewing many hundreds of Web 2.0 tools and selecting approximately 50 for further analysis and exploration as learning applications. In doing so, the research will generate examples of unusual affordances provided by Web 2.0; it will also present a more structured categorisation of the kinds of uses and benefits of these tools. This approach is valuable because much current research and analysis of the impact of Web 2.0 on education, particularly higher education, has emphasised a relatively limited array of tools – principally blogs, wikis and social networking services – that offer educators and students opportunities for student-led collaborative work. Such opportunities involve strong emphasis on constructivist pedagogy: students’ interactions with each other, mediated via the Internet, are viewed as the positive benefit which networked learning can provide. However, Web 2.0 is far more than just collaboration, and associated shared self-expression. In particular, Web 2.0 includes many examples of services that take one form of input from a user and, rather than just sharing it with others, enable the transformation of that input into different forms, either as visualisations, maps, or other re-representations. Web 2.0 is also starting to see the development of knowledge-work engines that embody the concept of shared cognition, in which the service and the user cooperate in the production of some final knowledge output or which present to users knowledge that has already been processed more extensively than through simple searching. Web 2.0 is also closely associated with the idea that knowledge work is now networked and distributed; it involves users appropriating, creating and sharing knowledge products in a very public way, far beyond the narrow ‘audience’ of a particular course or program of study. The research presented in this poster will provide, firstly, examples of the Web 2.0 tools which emphasise these additional ways of exploiting the Internet for networked learning; secondly, the research will provide a first iteration of the overarching structure of categories and classifications which can be used to assess any proposed Web 2.0 application in terms of its affordances for learning as knowledge networking. By understanding these technologies, truly collaborative networked learning can be developed that blends with the emerging cultures of online behaviour increasingly common to contemporary student populations.