Linking client and employee perceptions of the organization: A study of client satisfaction with health care services

Client satisfaction with health care services has usually been researched in terms of socio-demographic and predispositional characteristics associated with the client. The present study included organizational characteristics as predictors of client satisfaction with health care services. Participants in the research were clients and employees of an Australian public-sector health care organization who responded to separate client and employee questionnaires. Hierarchical regression analyses indicated that, after controlling for a number of client characteristics, organizational characteristics, as perceived by employees, accounted for a significant proportion of additional variance in client satisfaction with health care services. Results of the present study provided some support for the proposition that employee perceptions of the working environment should be considered in a more comprehensive understanding of client satisfaction with health care services. Limitations of the study highlight practical difficulties in the assessment of client outcomes and methodological complexities in linking individual and organizational processes.

Inter-American programme to promote the human rights of migrants within the framework of the Organization of American States

Includes bibliography

A compilation of the laws of Illinois, relating to township organization and management of county affairs : with numerous forms and notes of instruction, supported by adjudicated cases, opinions of the attorney general and rulings of the auditor of public accounts, with an appendix /

Includes index.

A complete compilation of the laws of Minnesota : relating to township organization and the duties of town officers, embracing the tax law and laws relating to schools, including the laws in force to the close of the eleventh session of the legislature, 1869, with the appropriate forms and notes of judicial decisions.

Mode of access: Internet.

The light of the Cross in the Twentieth Century : the influence of the Church on modern civilization, her treatment of the great moral and social problems of our time, by master minds, the foundations, history and progress of her great educational institutions in the United States, her great religious orders of men and women for spreading the Gospel and teaching secular and religious knowledge, the history of the organization, development and aims of the great Catholic fraternal societies of the United States and their national federation with many other important subjects, the teachings of the Church made manifest to the modern mind /

Contents: v. 3. The glorious teachings of our holy religion

Battle fields and camp fires of the Thirty-Eighth : an authentic narrative and record of the organization of the Thirty-Eighth Regiment of Wis. Vol. Inf'y, and the part taken by it in the late war, a short biographical sketch of each commissioned officer, and the name, age at time of enlistment, nativity, residence and occupation of every enlisted man, with notes of incidents relating to them /

Reprint. Originally published: Milwaukee : Daily Wisconsin Printing House, 1866.

An introduction to the natural system of botany: or, A systematic view of the organization, natural affinities, and geographical distribution of the whole vegetable kingdom; together with the uses of the most important species in medicine, the arts, and rural or domestic economy.

Mode of access: Internet.

A narrative of the leading incidents of the organization of the first popular movement in Virginia in 1865 to re-establish peaceful relations between the northern and southern states,.

Mode of access: Internet.

Taxation and the distribution of wealth; studies in the economic, ethical, and practical relations of fiscal systems to social organization,

"Authors, editions, and sources quoted": p. 665-671.

Genetic aspects of the organization of legumin genes in pea

We have compared physical and genetic maps of the region around the legJ gene in pea. In this vicinity there are four B-type legumin genes, arranged as two close pairs. The detection of a recombination event within this gene cluster allows the orientation of this group of genes within the surrounding linkage group to be determined. The relationship between physical and genetic distances in this region is discussed, as are the implications of this for relating physical and genetic maps elsewhere in the pea genome.

An investigation of the organization of canoe fisheries in Nigeria: A case study of Ilaje/Esedo local government area of Ondo State

The effects of some socio-economic variables on the performance of artisanal fishermen were investigated. The variables include the age-structure of the fishermen, level of investment, educational background, membership of co-operative societies and marketing arrangements. All these variables were found to be crucial to productivity in the artisanal fishing sector

Comparative assessment of the organization of the colors of the Vita Classical color pallet by digital images and visual analysis for dental bleaching

New formularizations, techniques and devices have become the dental whitening most safe and with better results. Although this, the verification of the levels whitening is being continued for visual comparison, that is an empirical, subjective method, subject to errors and dependent of the individual interpretation. Normally the result of the whitening is express for the amplitude of displacement between the initial and the final color, being take like reference the tonalities of a scale of color commanded of darkest for more clearly. Although to be the most used scale, the ordinance of the Vita Classical (R) - Vita, according to recommendations of the manufacturer, reveals inadequate for the evaluation of the whitening. From digital images and of algorithm OER (ordinance of the reference scale), especially developed for the ScanWhite (C), the ordinance of the tonalities of the scale Vita Classical (R) was made. For such, the values of the canals of color R, G, and B of medium part average of the crowns was adopted as reference for evaluation. The images had been taken with the camera Sony Cybershoot DSC F828. The results of the computational ordinance had been compared with the sequence proposal for the manufacturer and with the earned one for the visual evaluation, carried through by 10 volunteers, under standardized conditions of illumination. It statistics analyzes demonstrated significant differences between the ordinances.