Learning about knowledge management for improving environmental impact assessment in a government agency: The Western Australian experience

How does knowledge management (KM) by a government agency responsible for environmental impact assessment (EIA) potentially contribute to better environmental assessment and management practice? Staff members at government agencies in charge of the EIA process are knowledge workers who perform judgement-oriented tasks highly reliant on individual expertise, but also grounded on the agency`s knowledge accumulated over the years. Part of an agency`s knowledge can be codified and stored in an organizational memory, but is subject to decay or loss if not properly managed. The EIA agency operating in Western Australia was used as a case study. Its KM initiatives were reviewed, knowledge repositories were identified and staff surveyed to gauge the utilisation and effectiveness of such repositories in enabling them to perform EIA tasks. Key elements of KM are the preparation of substantive guidance and spatial information management. It was found that treatment of cumulative impacts on the environment is very limited and information derived from project follow-up is not properly captured and stored, thus not used to create new knowledge and to improve practice and effectiveness. Other opportunities for improving organizational learning include the use of after-action reviews. The learning about knowledge management in EIA practice gained from Western Australian experience should be of value to agencies worldwide seeking to understand where best to direct their resources for their own knowledge repositories and environmental management practice. (C) 2011 Elsevier Ltd. All rights reserved.

Resources in bilingual education : a preliminary guide to government agency programs of interest to minority language groups.

"This publication was issued by the National Clearinghouse for Bilingual Education pursuant to a contract awarded to InterAmerica Research Associates by the National Institute of Education in cooperation with the Office of Bilingual Education, Department of Health, Education and Welfare."

Agency Fact Sheet, State of Iowa, FY2007

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Agency Fact Sheet, Administrative Services, FY2007

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Agency Fact Sheet, Department of Aging, FY2007

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Agency Fact Sheet, Department of Agricultural and Land Stewardship, FY2007

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Agency Fact Sheet, Department of Auditor, FY2007

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Agency Fact Sheet, Department of Blind, FY2007

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Agency Fact Sheet, Department of Civil Rights, FY2007

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Agency Fact Sheet, Department of College Aid, FY2007

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Agency Fact Sheet, Department of Commerce: Alcoholic Beverages, FY2007

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Agency Fact Sheet, Department of Commerce: Banking Division, FY2007

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Agency Fact Sheet, Department of Commerce: Credit Union Division, FY2007

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Agency Fact Sheet, Department of Commerce: Insurance Division, FY2007

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Agency Fact Sheet, Department of Commerce: Professional Licensure Division, FY2007

This document produced by the Iowa Department of Administrative Services has been developed to provide a multitude of information about executive branch agencies/department on a single sheet of paper. The facts provides general information, contact information, workforce data, leave and benefits information and affirmative action data.