943 resultados para emotional work


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Presents constructs from classification theory and relates them to the study of hashtags and other forms of tags in social media data. Argues these constructs are useful to the study of the intersectionality of race, gender, and sexuality. Closes with an introduction to an historical case study from Amazon.com.

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Teaching is emotional work. This is especially the case in the first years of teaching when new teachers are particularly vulnerable. By understanding changes in teacher emotions in the early years of teaching we hope to identify strategies that might ultimately reduce teacher attrition. As part of a larger study of the transition of new teachers to the profession, this ethnographic case study explores how a new science teacher produced and reproduced positive emotional interaction rituals with her students in her first year of teaching. We show how dialogical interactions were positive and satisfying experiences for the teacher, and how they were reproduced successfully in different contexts. We also illustrate how both teacher and students used humor to create a structure for dialogical interactions. During these successful interactions the students used shared resources to satisfy their teacher that they were engaging in the relevant science content. The implications of what we have learned for the professional development of new teachers are discussed in relation to an expanded understanding of teacher emotions.

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This thesis examines the experiences of the biological children of foster carers. In particular it explores their experiences in relation to inclusion, consultation and decision-making. The study also examines the support and training needs of birth children in foster families. Using a qualitative methodology in-depth, semi-structured interviews were conducted with fifteen birth children of foster carers aged between 18 and 30 years. The research findings show that for the majority of birth children, fostering was overall a positive experience which helped them develop into individuals who were caring and nonjudgemental. However, from the data collected in this study, it is clear that fostering also brings a range of challenges for birth children in foster families, such as managing feelings of loss, grief, jealousy and guilt when foster children leave. Birth children are reluctant to discuss these issues with their parents and often did not approach fostering social workers as they did not have a meaningful relationship in order to discuss their concerns. The findings also demonstrate that birth children undertake a lot of emotional work in supporting their parents, birth siblings and foster siblings. Despite the important role played by birth children in the fostering process, this contribution often goes unrecognised and unacknowledged by fostering professionals and agencies with birth children not included or consulted about foster care decisions that affect them. It is argued here that birth children are viewed by foster care professionals and agencies from a deficit based perspective. However, this study contends that it is not just foster parents who are involved in the foster care process, but the entire foster family. The findings of this study show that birth children are competent social actors capable of making valuable contributions to foster care decisions that affect their lives and that of their family.

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Anhand von Expert_inneninterviews mit Aktivist_innen und Therapeut_innen aus dem Inter*- und Trans*bereich wird herausgestellt, wie Expert_innen Geschlecht thematisieren und auf welche Wissensformen sie hierfür Bezug nehmen. Professionssoziologische und gender- und queertheoretische Überlegungen werden in dieser wissenssoziologischen Untersuchung miteinander verknüpft, um Expert_innen des Geschlechts zu definieren und die im Rahmen der teilnehmenden Beobachtung erfassten Veränderungen im Diskurs um Inter*- und Trans*personen zu kontextualisieren. Dabei wird herausgestellt, dass zwar alternatives Wissen von Professionsangehörigen nicht mehr ausgeschlossen wird eine Deprofessionalisierung im Inter*- und Trans*bereich allerdings unwahrscheinlich erscheint. Vielmehr wird eine binäre Konstruktion von Expert_innen insbesondere von Professionsangehörigen reproduziert. Hierbei wird differenziert in professionsangehörige Expert_innen und Aktivist_innen, wobei erstere sich für gesellschaftliche Werte einsetzten würden und Aktivist_innen sich lediglich im Eigeninteresse handeln würden. Zur Einbettung und Erklärung der empirischen Erkenntnisse wird sich auf gender- und queertheoretische, psychoanalytische, diskurstheoretische, phänomenologische und emotionssoziologische Ansätze bezogen. Darüber wird die Fragilität der Kategorien Expert_in und Geschlecht und die Notwendigkeit der Anerkennung dieser für die eigene Handlungsfähigkeit verdeutlicht, ebenso wie die (Gefühls)Arbeit, die Expert_innen des Geschlechts alltäglich leisten müssen, um als Expert_in oder/und Inter*- oder Trans*person anerkannt zu werden. Grundsätzlich wird von Expert_innen des Geschlechts dem inkorporierten Wissen ein stärkeres Gewicht beigemessen als noch vor zehn Jahren, so das Fazit der Studie. Die Fokussierung auf inkorporiertes Wissen wird, anders als im bisherigen (Forschungs)Diskurs um Inter*- und Trans*personen allerdings in seiner Ambivalenz gesehen, da sie neben der Anerkennung alternativer Wissensformen auch zu einer Unmöglichkeit der Infragestellung dieses Wissens führen könne.

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In this study, the authors pay particular attention to mistreatment directed toward an organizational member from fellow workgroup members. The study contributes to the growing body of literature that examines the mistreatment of employees in the workplace. The authors propose that mistreatment by the workgroup would contribute to feelings of rejection, over and above mistreatment by the supervisor. In addition, the authors tested the mediating role of perceived rejection between workgroup mistreatment and affective outcomes such as depression and organization-based self-esteem. Part-time working participants (N = 142) took part in the study, which required them to complete a questionnaire on workplace behaviors. Results indicated that workgroup mistreatment contributed additional variance to perceived rejection over and above supervisory mistreatment when predicting depression and organization-based self-esteem. The results also indicated that perceived rejection mediates the relationship between mistreatment and affective outcomes. Results are discussed and implications for research and practice are considered.

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Unbalanced social-exchange processes at work have been linked to emotional exhaustion. In addition to organizational factors, individual differences are important determinants of reciprocity perceptions. This study explored whether broad and narrow personality traits were associated with perceived lack of reciprocity (organizational and interpersonal levels), and whether personality moderated the relationship between reciprocity and emotional exhaustion, in a sample of 322 civil servants. Extraversion, agreeableness, emotional stability, internal locus of control, and Type A behavior predicted reciprocity. The relationship between perceived lack of reciprocity with the organization and emotional exhaustion was stronger for individuals reporting lower negative affect or higher extraversion. These findings highlight the importance of personality for understanding perceived reciprocity at work and its impact on emotional exhaustion.

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Manual diseñado para que profesores de enseñanza secundaria ayuden y apoyen el desarrollo de la inteligencia emocional, que abarca la conciencia y la responsabilidad, la actitud positiva y apreciativa, la empatía y el respeto, la motivación y la persistencia. Las actividades para nueve sesiones desarrollan la inteligencia con respecto a uno mismo, otras personas, el empleo y el futuro.

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This study examined the processes linking abusive supervision to employee contextual performance by focusing on the mediating influence of emotional exhaustion and the moderating influence of work unit structure. Data were obtained from 285 subordinate-supervisor dyads from three manufacturing companies in north-eastern China. The results revealed that: (i) emotional exhaustion mediated the relationships between abusive supervision and the contextual performance dimensions of interpersonal facilitation and job dedication; and (ii) work unit structure moderated these relationships such that the relationships were stronger in mechanistic than in organic work unit structures. © 2008 Blackwell Publishing Ltd.