A Satisfaction-based Model for Affect Recognition from Conversational Features in Spoken Dialog Systems

Detecting user affect automatically during real-time conversation is the main challenge towards our greater aim of infusing social intelligence into a natural-language mixed-initiative High-Fidelity (Hi-Fi) audio control spoken dialog agent. In recent years, studies on affect detection from voice have moved on to using realistic, non-acted data, which is subtler. However, it is more challenging to perceive subtler emotions and this is demonstrated in tasks such as labelling and machine prediction. This paper attempts to address part of this challenge by considering the role of user satisfaction ratings and also conversational/dialog features in discriminating contentment and frustration, two types of emotions that are known to be prevalent within spoken human-computer interaction. However, given the laboratory constraints, users might be positively biased when rating the system, indirectly making the reliability of the satisfaction data questionable. Machine learning experiments were conducted on two datasets, users and annotators, which were then compared in order to assess the reliability of these datasets. Our results indicated that standard classifiers were significantly more successful in discriminating the abovementioned emotions and their intensities (reflected by user satisfaction ratings) from annotator data than from user data. These results corroborated that: first, satisfaction data could be used directly as an alternative target variable to model affect, and that they could be predicted exclusively by dialog features. Second, these were only true when trying to predict the abovementioned emotions using annotator?s data, suggesting that user bias does exist in a laboratory-led evaluation.

Emotion recognition within spoken dialog systems

Magdeburg, Univ., Fak. für Elektrotechnik und Informationstechnik, Diss., 2011

Assessing user bias in affect detection within context-based spoken dialog systems

This paper presents an empirical evidence of user bias within a laboratory-oriented evaluation of a Spoken Dialog System. Specifically, we addressed user bias in their satisfaction judgements. We question the reliability of this data for modeling user emotion, focusing on contentment and frustration in a spoken dialog system. This bias is detected through machine learning experiments that were conducted on two datasets, users and annotators, which were then compared in order to assess the reliability of these datasets. The target used was the satisfaction rating and the predictors were conversational/dialog features. Our results indicated that standard classifiers were significantly more successful in discriminating frustration and contentment and the intensities of these emotions (reflected by user satisfaction ratings) from annotator data than from user data. Indirectly, the results showed that conversational features are reliable predictors of the two abovementioned emotions.

Adaptive modeling and high quality spectral estimation for speech enhancement

In this work an adaptive modeling and spectral estimation scheme based on a dual Discrete Kalman Filtering (DKF) is proposed for speech enhancement. Both speech and noise signals are modeled by an autoregressive structure which provides an underlying time frame dependency and improves time-frequency resolution. The model parameters are arranged to obtain a combined state-space model and are also used to calculate instantaneous power spectral density estimates. The speech enhancement is performed by a dual discrete Kalman filter that simultaneously gives estimates for the models and the signals. This approach is particularly useful as a pre-processing module for parametric based speech recognition systems that rely on spectral time dependent models. The system performance has been evaluated by a set of human listeners and by spectral distances. In both cases the use of this pre-processing module has led to improved results.

Speech as the basic interface for assistive technology

Speech interfaces for Assistive Technologies are not common and are usually replaced by others. The market they are targeting is not considered attractive and speech technologies are still not well spread. Industry still thinks they present some performance risks, especially Speech Recognition systems. As speech is the most elemental and natural way for communication, it has strong potential for enhancing inclusion and quality of life for broader groups of users with special needs, such as people with cerebral palsy and elderly staying at their homes. This work is a position paper in which the authors argue for the need to make speech become the basic interface in assistive technologies. Among the main arguments, we can state: speech is the easiest way to interact with machines; there is a growing market for embedded speech in assistive technologies, since the number of disabled and elderly people is expanding; speech technology is already mature to be used but needs adaptation to people with special needs; there is still a lot of R&D to be done in this area, especially when thinking about the Portuguese market. The main challenges are presented and future directions are proposed.

A Hybrid Architecture for Recognising Speech Signals in Malayalam

Speech is the primary, most prominent and convenient means of communication in audible language. Through speech, people can express their thoughts, feelings or perceptions by the articulation of words. Human speech is a complex signal which is non stationary in nature. It consists of immensely rich information about the words spoken, accent, attitude of the speaker, expression, intention, sex, emotion as well as style. The main objective of Automatic Speech Recognition (ASR) is to identify whatever people speak by means of computer algorithms. This enables people to communicate with a computer in a natural spoken language. Automatic recognition of speech by machines has been one of the most exciting, significant and challenging areas of research in the field of signal processing over the past five to six decades. Despite the developments and intensive research done in this area, the performance of ASR is still lower than that of speech recognition by humans and is yet to achieve a completely reliable performance level. The main objective of this thesis is to develop an efficient speech recognition system for recognising speaker independent isolated words in Malayalam.

Dialogue Systems for Language Learning

En este artículo se presenta el caso de Milao, un entorno virtual que ofrece a los estudiantes de idiomas extranjeros la oportunidad de desarrollar y mejorar sus habilidades comunicativas dialogando en escenarios de conversación predefinidos que simulan la interacción con un nativo. Esta tecnología propone una solución a uno de los mayores retos en el aprendizaje de lenguas extranjeras: la falta de oportunidades para poner en práctica la gramática y el vocabulario recién adquiridos. Combinando la investigación sobre la lingüística y el aprendizaje de lenguas con los avances tecnológicos en el campo del Procesamiento del Lenguaje Natural (NPL), particularmente sobre sistemas de diálogo, hemos creado oportunidades en la demanda de los estudiantes a conversar en la lengua que tratan de aprender.

Noise reduction in speech signals using a TMS320C31 digital signal processor

This paper describes a speech enhancement system (SES) based on a TMS320C31 digital signal processor (DSP) for real-time application. The SES algorithm is based on a modified spectral subtraction method and a new speech activity detector (SAD) is used. The system presents a medium computational load and a sampling rate up to 18 kHz can be used. The goal is load and a sampling rate up to 18 kHz can be used. The goal is to use it to reduce noise in an analog telephone line.

Improving automatic detection of obstructive sleep apnea through nonlinear analysis of sustained speech

We present a novel approach for the detection of severe obstructive sleep apnea (OSA) based on patients' voices introducing nonlinear measures to describe sustained speech dynamics. Nonlinear features were combined with state-of-the-art speech recognition systems using statistical modeling techniques (Gaussian mixture models, GMMs) over cepstral parameterization (MFCC) for both continuous and sustained speech. Tests were performed on a database including speech records from both severe OSA and control speakers. A 10 % relative reduction in classification error was obtained for sustained speech when combining MFCC-GMM and nonlinear features, and 33 % when fusing nonlinear features with both sustained and continuous MFCC-GMM. Accuracy reached 88.5 % allowing the system to be used in OSA early detection. Tests showed that nonlinear features and MFCCs are lightly correlated on sustained speech, but uncorrelated on continuous speech. Results also suggest the existence of nonlinear effects in OSA patients' voices, which should be found in continuous speech.

A comparison of open-source segmentation architectures for dealing with imperfect data from the media in speech synthesis

Traditional Text-To-Speech (TTS) systems have been developed using especially-designed non-expressive scripted recordings. In order to develop a new generation of expressive TTS systems in the Simple4All project, real recordings from the media should be used for training new voices with a whole new range of speaking styles. However, for processing this more spontaneous material, the new systems must be able to deal with imperfect data (multi-speaker recordings, background and foreground music and noise), filtering out low-quality audio segments and creating mono-speaker clusters. In this paper we compare several architectures for combining speaker diarization and music and noise detection which improve the precision and overall quality of the segmentation.

Contributions to Speech Analytics based on Speech Recognition and Topic Identification

La última década ha sido testigo de importantes avances en el campo de la tecnología de reconocimiento de voz. Los sistemas comerciales existentes actualmente poseen la capacidad de reconocer habla continua de múltiples locutores, consiguiendo valores aceptables de error, y sin la necesidad de realizar procedimientos explícitos de adaptación. A pesar del buen momento que vive esta tecnología, el reconocimiento de voz dista de ser un problema resuelto. La mayoría de estos sistemas de reconocimiento se ajustan a dominios particulares y su eficacia depende de manera significativa, entre otros muchos aspectos, de la similitud que exista entre el modelo de lenguaje utilizado y la tarea específica para la cual se está empleando. Esta dependencia cobra aún más importancia en aquellos escenarios en los cuales las propiedades estadísticas del lenguaje varían a lo largo del tiempo, como por ejemplo, en dominios de aplicación que involucren habla espontánea y múltiples temáticas. En los últimos años se ha evidenciado un constante esfuerzo por mejorar los sistemas de reconocimiento para tales dominios. Esto se ha hecho, entre otros muchos enfoques, a través de técnicas automáticas de adaptación. Estas técnicas son aplicadas a sistemas ya existentes, dado que exportar el sistema a una nueva tarea o dominio puede requerir tiempo a la vez que resultar costoso. Las técnicas de adaptación requieren fuentes adicionales de información, y en este sentido, el lenguaje hablado puede aportar algunas de ellas. El habla no sólo transmite un mensaje, también transmite información acerca del contexto en el cual se desarrolla la comunicación hablada (e.g. acerca del tema sobre el cual se está hablando). Por tanto, cuando nos comunicamos a través del habla, es posible identificar los elementos del lenguaje que caracterizan el contexto, y al mismo tiempo, rastrear los cambios que ocurren en estos elementos a lo largo del tiempo. Esta información podría ser capturada y aprovechada por medio de técnicas de recuperación de información (information retrieval) y de aprendizaje de máquina (machine learning). Esto podría permitirnos, dentro del desarrollo de mejores sistemas automáticos de reconocimiento de voz, mejorar la adaptación de modelos del lenguaje a las condiciones del contexto, y por tanto, robustecer al sistema de reconocimiento en dominios con condiciones variables (tales como variaciones potenciales en el vocabulario, el estilo y la temática). En este sentido, la principal contribución de esta Tesis es la propuesta y evaluación de un marco de contextualización motivado por el análisis temático y basado en la adaptación dinámica y no supervisada de modelos de lenguaje para el robustecimiento de un sistema automático de reconocimiento de voz. Esta adaptación toma como base distintos enfoque de los sistemas mencionados (de recuperación de información y aprendizaje de máquina) mediante los cuales buscamos identificar las temáticas sobre las cuales se está hablando en una grabación de audio. Dicha identificación, por lo tanto, permite realizar una adaptación del modelo de lenguaje de acuerdo a las condiciones del contexto. El marco de contextualización propuesto se puede dividir en dos sistemas principales: un sistema de identificación de temática y un sistema de adaptación dinámica de modelos de lenguaje. Esta Tesis puede describirse en detalle desde la perspectiva de las contribuciones particulares realizadas en cada uno de los campos que componen el marco propuesto: _ En lo referente al sistema de identificación de temática, nos hemos enfocado en aportar mejoras a las técnicas de pre-procesamiento de documentos, asimismo en contribuir a la definición de criterios más robustos para la selección de index-terms. – La eficiencia de los sistemas basados tanto en técnicas de recuperación de información como en técnicas de aprendizaje de máquina, y específicamente de aquellos sistemas que particularizan en la tarea de identificación de temática, depende, en gran medida, de los mecanismos de preprocesamiento que se aplican a los documentos. Entre las múltiples operaciones que hacen parte de un esquema de preprocesamiento, la selección adecuada de los términos de indexado (index-terms) es crucial para establecer relaciones semánticas y conceptuales entre los términos y los documentos. Este proceso también puede verse afectado, o bien por una mala elección de stopwords, o bien por la falta de precisión en la definición de reglas de lematización. En este sentido, en este trabajo comparamos y evaluamos diferentes criterios para el preprocesamiento de los documentos, así como también distintas estrategias para la selección de los index-terms. Esto nos permite no sólo reducir el tamaño de la estructura de indexación, sino también mejorar el proceso de identificación de temática. – Uno de los aspectos más importantes en cuanto al rendimiento de los sistemas de identificación de temática es la asignación de diferentes pesos a los términos de acuerdo a su contribución al contenido del documento. En este trabajo evaluamos y proponemos enfoques alternativos a los esquemas tradicionales de ponderado de términos (tales como tf-idf ) que nos permitan mejorar la especificidad de los términos, así como también discriminar mejor las temáticas de los documentos. _ Respecto a la adaptación dinámica de modelos de lenguaje, hemos dividimos el proceso de contextualización en varios pasos. – Para la generación de modelos de lenguaje basados en temática, proponemos dos tipos de enfoques: un enfoque supervisado y un enfoque no supervisado. En el primero de ellos nos basamos en las etiquetas de temática que originalmente acompañan a los documentos del corpus que empleamos. A partir de estas, agrupamos los documentos que forman parte de la misma temática y generamos modelos de lenguaje a partir de dichos grupos. Sin embargo, uno de los objetivos que se persigue en esta Tesis es evaluar si el uso de estas etiquetas para la generación de modelos es óptimo en términos del rendimiento del reconocedor. Por esta razón, nosotros proponemos un segundo enfoque, un enfoque no supervisado, en el cual el objetivo es agrupar, automáticamente, los documentos en clusters temáticos, basándonos en la similaridad semántica existente entre los documentos. Por medio de enfoques de agrupamiento conseguimos mejorar la cohesión conceptual y semántica en cada uno de los clusters, lo que a su vez nos permitió refinar los modelos de lenguaje basados en temática y mejorar el rendimiento del sistema de reconocimiento. – Desarrollamos diversas estrategias para generar un modelo de lenguaje dependiente del contexto. Nuestro objetivo es que este modelo refleje el contexto semántico del habla, i.e. las temáticas más relevantes que se están discutiendo. Este modelo es generado por medio de la interpolación lineal entre aquellos modelos de lenguaje basados en temática que estén relacionados con las temáticas más relevantes. La estimación de los pesos de interpolación está basada principalmente en el resultado del proceso de identificación de temática. – Finalmente, proponemos una metodología para la adaptación dinámica de un modelo de lenguaje general. El proceso de adaptación tiene en cuenta no sólo al modelo dependiente del contexto sino también a la información entregada por el proceso de identificación de temática. El esquema usado para la adaptación es una interpolación lineal entre el modelo general y el modelo dependiente de contexto. Estudiamos también diferentes enfoques para determinar los pesos de interpolación entre ambos modelos. Una vez definida la base teórica de nuestro marco de contextualización, proponemos su aplicación dentro de un sistema automático de reconocimiento de voz. Para esto, nos enfocamos en dos aspectos: la contextualización de los modelos de lenguaje empleados por el sistema y la incorporación de información semántica en el proceso de adaptación basado en temática. En esta Tesis proponemos un marco experimental basado en una arquitectura de reconocimiento en ‘dos etapas’. En la primera etapa, empleamos sistemas basados en técnicas de recuperación de información y aprendizaje de máquina para identificar las temáticas sobre las cuales se habla en una transcripción de un segmento de audio. Esta transcripción es generada por el sistema de reconocimiento empleando un modelo de lenguaje general. De acuerdo con la relevancia de las temáticas que han sido identificadas, se lleva a cabo la adaptación dinámica del modelo de lenguaje. En la segunda etapa de la arquitectura de reconocimiento, usamos este modelo adaptado para realizar de nuevo el reconocimiento del segmento de audio. Para determinar los beneficios del marco de trabajo propuesto, llevamos a cabo la evaluación de cada uno de los sistemas principales previamente mencionados. Esta evaluación es realizada sobre discursos en el dominio de la política usando la base de datos EPPS (European Parliamentary Plenary Sessions - Sesiones Plenarias del Parlamento Europeo) del proyecto europeo TC-STAR. Analizamos distintas métricas acerca del rendimiento de los sistemas y evaluamos las mejoras propuestas con respecto a los sistemas de referencia. ABSTRACT The last decade has witnessed major advances in speech recognition technology. Today’s commercial systems are able to recognize continuous speech from numerous speakers, with acceptable levels of error and without the need for an explicit adaptation procedure. Despite this progress, speech recognition is far from being a solved problem. Most of these systems are adjusted to a particular domain and their efficacy depends significantly, among many other aspects, on the similarity between the language model used and the task that is being addressed. This dependence is even more important in scenarios where the statistical properties of the language fluctuates throughout the time, for example, in application domains involving spontaneous and multitopic speech. Over the last years there has been an increasing effort in enhancing the speech recognition systems for such domains. This has been done, among other approaches, by means of techniques of automatic adaptation. These techniques are applied to the existing systems, specially since exporting the system to a new task or domain may be both time-consuming and expensive. Adaptation techniques require additional sources of information, and the spoken language could provide some of them. It must be considered that speech not only conveys a message, it also provides information on the context in which the spoken communication takes place (e.g. on the subject on which it is being talked about). Therefore, when we communicate through speech, it could be feasible to identify the elements of the language that characterize the context, and at the same time, to track the changes that occur in those elements over time. This information can be extracted and exploited through techniques of information retrieval and machine learning. This allows us, within the development of more robust speech recognition systems, to enhance the adaptation of language models to the conditions of the context, thus strengthening the recognition system for domains under changing conditions (such as potential variations in vocabulary, style and topic). In this sense, the main contribution of this Thesis is the proposal and evaluation of a framework of topic-motivated contextualization based on the dynamic and non-supervised adaptation of language models for the enhancement of an automatic speech recognition system. This adaptation is based on an combined approach (from the perspective of both information retrieval and machine learning fields) whereby we identify the topics that are being discussed in an audio recording. The topic identification, therefore, enables the system to perform an adaptation of the language model according to the contextual conditions. The proposed framework can be divided in two major systems: a topic identification system and a dynamic language model adaptation system. This Thesis can be outlined from the perspective of the particular contributions made in each of the fields that composes the proposed framework: _ Regarding the topic identification system, we have focused on the enhancement of the document preprocessing techniques in addition to contributing in the definition of more robust criteria for the selection of index-terms. – Within both information retrieval and machine learning based approaches, the efficiency of topic identification systems, depends, to a large extent, on the mechanisms of preprocessing applied to the documents. Among the many operations that encloses the preprocessing procedures, an adequate selection of index-terms is critical to establish conceptual and semantic relationships between terms and documents. This process might also be weakened by a poor choice of stopwords or lack of precision in defining stemming rules. In this regard we compare and evaluate different criteria for preprocessing the documents, as well as for improving the selection of the index-terms. This allows us to not only reduce the size of the indexing structure but also to strengthen the topic identification process. – One of the most crucial aspects, in relation to the performance of topic identification systems, is to assign different weights to different terms depending on their contribution to the content of the document. In this sense we evaluate and propose alternative approaches to traditional weighting schemes (such as tf-idf ) that allow us to improve the specificity of terms, and to better identify the topics that are related to documents. _ Regarding the dynamic language model adaptation, we divide the contextualization process into different steps. – We propose supervised and unsupervised approaches for the generation of topic-based language models. The first of them is intended to generate topic-based language models by grouping the documents, in the training set, according to the original topic labels of the corpus. Nevertheless, a goal of this Thesis is to evaluate whether or not the use of these labels to generate language models is optimal in terms of recognition accuracy. For this reason, we propose a second approach, an unsupervised one, in which the objective is to group the data in the training set into automatic topic clusters based on the semantic similarity between the documents. By means of clustering approaches we expect to obtain a more cohesive association of the documents that are related by similar concepts, thus improving the coverage of the topic-based language models and enhancing the performance of the recognition system. – We develop various strategies in order to create a context-dependent language model. Our aim is that this model reflects the semantic context of the current utterance, i.e. the most relevant topics that are being discussed. This model is generated by means of a linear interpolation between the topic-based language models related to the most relevant topics. The estimation of the interpolation weights is based mainly on the outcome of the topic identification process. – Finally, we propose a methodology for the dynamic adaptation of a background language model. The adaptation process takes into account the context-dependent model as well as the information provided by the topic identification process. The scheme used for the adaptation is a linear interpolation between the background model and the context-dependent one. We also study different approaches to determine the interpolation weights used in this adaptation scheme. Once we defined the basis of our topic-motivated contextualization framework, we propose its application into an automatic speech recognition system. We focus on two aspects: the contextualization of the language models used by the system, and the incorporation of semantic-related information into a topic-based adaptation process. To achieve this, we propose an experimental framework based in ‘a two stages’ recognition architecture. In the first stage of the architecture, Information Retrieval and Machine Learning techniques are used to identify the topics in a transcription of an audio segment. This transcription is generated by the recognition system using a background language model. According to the confidence on the topics that have been identified, the dynamic language model adaptation is carried out. In the second stage of the recognition architecture, an adapted language model is used to re-decode the utterance. To test the benefits of the proposed framework, we carry out the evaluation of each of the major systems aforementioned. The evaluation is conducted on speeches of political domain using the EPPS (European Parliamentary Plenary Sessions) database from the European TC-STAR project. We analyse several performance metrics that allow us to compare the improvements of the proposed systems against the baseline ones.

Commercial applications of speech interface technology: an industry at the threshold.

Speech interface technology, which includes automatic speech recognition, synthetic speech, and natural language processing, is beginning to have a significant impact on business and personal computer use. Today, powerful and inexpensive microprocessors and improved algorithms are driving commercial applications in computer command, consumer, data entry, speech-to-text, telephone, and voice verification. Robust speaker-independent recognition systems for command and navigation in personal computers are now available; telephone-based transaction and database inquiry systems using both speech synthesis and recognition are coming into use. Large-vocabulary speech interface systems for document creation and read-aloud proofing are expanding beyond niche markets. Today's applications represent a small preview of a rich future for speech interface technology that will eventually replace keyboards with microphones and loud-speakers to give easy accessibility to increasingly intelligent machines.

Deployment of human-machine dialogue systems.

The deployment of systems for human-to-machine communication by voice requires overcoming a variety of obstacles that affect the speech-processing technologies. Problems encountered in the field might include variation in speaking style, acoustic noise, ambiguity of language, or confusion on the part of the speaker. The diversity of these practical problems encountered in the "real world" leads to the perceived gap between laboratory and "real-world" performance. To answer the question "What applications can speech technology support today?" the concept of the "degree of difficulty" of an application is introduced. The degree of difficulty depends not only on the demands placed on the speech recognition and speech synthesis technologies but also on the expectations of the user of the system. Experience has shown that deployment of effective speech communication systems requires an iterative process. This paper discusses general deployment principles, which are illustrated by several examples of human-machine communication systems.

A comparative study of some visual speech displays,

Supported by Contract AT(11-1)-1018 and Contract AT(11-1)-2118 with U.S. Atomic Energy Commission.

Report on Workshop on High Performance Computing and Communications for Grand Challenge Applications : computer vision, speech and natural language processing, and artificial intelligence /

Cover title.