962 resultados para Services providing


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A short report using the experiences of young suicidal men to inform mental health care services.�

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Background: The aim of the present study was to evaluate the prevention and self-inspection behavior of diabetic subjects with foot at ulcer risk, no previous episode, who participated in the routine visits and standardized education provided by the service and who received prescribed footwear. This evaluation was carried out using a questionnaire scoring from 0-10 (high scores reflect worse practice compliance). Results: 60 patients were studied (30 of each sex); mean age was 62 years, mean duration of the disease was 17 years. As for compliance, 90% showed a total score <= 5, only 8.7% regularly wore the footwear supplied; self foot inspection 65%, 28,3% with additional familiar inspection; creaming 77%; proper washing and drying 88%; proper cutting of toe nails 83%; no cuticle cutting 83%; routine shoe inspection 77%; no use of pumice stones or similar abrasive 70%; no barefoot walking 95%. Conclusion: the planned and multidisciplinary educational approach enabled high compliance of the ulcer prevention care needed in diabetic patients at risk for complications. In contrast, compliance observed for the use of footwear provided was extremely low, demonstrating that the issue of its acceptability should be further and carefully addressed. In countries of such vast dimensions as Brazil multidisciplinary educational approaches can and should be performed by the services providing care for patients with foot at risk for complications according to the reality of local scenarios. Furthermore, every educational program should assess the learning, results obtained and efficacy in the target population by use of an adequate evaluation system.

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Teledermatology holds great potential for revolutionizing the delivery of dermatology services, providing equitable service to remote areas and allowing primary care physicians to refer patients to dermatology centres of excellence at a distance. However, before its routine application asa service tool, its reliability, accuracy and cost-effectiveness need to be verified by rigorous evaluation. Teledermatology can be applied in one of two ways: it may be conducted in real-time, utilizing videoconferencing equipment, or by store-and-forward methods, when transmitted digital images or photographs are submitted with a clinical history. While there is a considerable range of reported accuracy and reliability, evidence suggests that teledermatology will become increasingly utilized and incorporated into more conventional dermatology service delivery systems. Studies to date have generally found that real-time dermatology is likely to allow greater clinical information to be obtained from the patient. This may result in fewer patients requiring conventional consultations, but it is generally more time-consuming and costly to the health service provider It is often favoured by the patient because of the instantaneous nature of the diagnosis and management regimen for the condition, and it has educational value to the primary care physician. Store-and-forward systems of teledermatology often give high levels of diagnostic accuracy, and are cheaper and more convenient for the health care provider, but lack the immediacy of patient contact with the dermatologist, and involve a delay in obtaining the diagnosis and advice on management. It is increasingly likely that teledermatology will prove to be a significant tool in the provision of dermatology services in the future. These services will probably be provided by store-and-forward digital image systems, with real-time videoconferencing being used for case conferences and education. However, much more research is needed into the outcomes and Limitations of such a service and its effect on waiting lists, as well as possible cost benefits for patients, primary health care professionals and dermatology departments.

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RESUMO: O instrumento de avaliação de sistemas de saúde mental da organização mundial de saúde (WHO-AIMS)foi usado para a recolha de informações sobre o Programa Nacional de Saúde Mental de Moçambique. O presente estudo tem como objectivo melhorar o Programa Nacional de Saúde Mental e fornecer um ponto de partida para a monitorização das mudanças. Os resultados do estudo permitirão a Moçambique fortalecer a sua capacidade para desenvolver planos de saúde mental baseados em informações com pontos de partida e metas bem definidos. O relatório será também útil para a monitorização do progresso da implementação de reformas nas políticas de saúde mental, na disponibilização de serviços de base comunitária, e no envolvimento dos utentes, seus familiares e outros actores na promoção, prevenção,cuidados e reabilitação em saúde mental. Tendo em conta os antecedentes históricos da saúde mental em Moçambique, a realidade actual clama por reformas profundas voltadas para uma intervenção mais humanizada e com enfoque nos cuidados primários. É nesse contexto que o estudo realizado apresenta resultados relacionados com as políticas, legislação, estratégias e planos de acção e financiamento para a saúde mental; serviços de saúde mental;cuidados primários; recursos humanos e ligação com outros sectores chave. A saúde mental foi avaliada desde o sistema de gestão até ao nível comunitário. Relativamente aos órgãos de gestão, a principal constatação é que existem instrumentos legais para sustentar as iniciativas desta área e influenciar os meios políticos em prol da saúde mental. Todavia, o caminho a percorrer ainda é longo uma vez que não está ainda aprovada nenhuma lei de saúde mental e os financiamentos para a área não permitem a implementação das reformas necessárias. Os serviços ao nível clínico debatem-se com a problemática dos recursos humanos (constituídos principalmente por técnicos de psiquiatria) e disponibilidade de psicofármacos. O modelo biopsicossocial ainda não é implementado integralmente uma vez que são poucos os serviços que oferecem apoio psicossocial (que inclui a reabilitação e reintegração) para além da intervenção farmacológica. Esta pode ser considerada uma das principais causas de recaídas identificadas em todas as províncias. Há uma necessidade urgente de se realizarem pesquisas e levantamentos epidemiológicos que possam servir de suporte para a advocacia em saúde mental com vista a melhoria dos cuidados a prestar aos pacientes e comunidade. Os instrumentos de recolha de informação de rotina não são adequados limitando a fidelidade dos dados recolhidos e a possibilidade de uma gestão dos serviços de saúde mental que responda as reais necessidades da população. Em suma, os resultados aqui apresentados mostram que Moçambique tem uma base que pode ser considerada uma mais valia para a reforma do sistema de saúde mental. Existem, ainda que escassos, recursos como humanos, infra-estruturas e legislação para a prestação dos serviços clínicos. É preciso investir na saúde mental para que os recursos existentes sejam melhorados e expandidos, apostando na criação de equipas multidisciplinares e qualificação das equipas de gestão e equipas clínicas. --------ABSTRACT: The World Health Organization Assessment Instrument for Mental Health Services (WHO-AIMS) was used to collect information about the National Mental Health Program of Mozambique. The present study aims to improve the National Mental Health Program and provide a starting point for monitoring change. The study results will allow Mozambique to strengthen its capacity to develop mental health plans based on information with starting points and well-defined goals. The report will also be useful for monitoring the progress of implementation of reforms in mental health policies, the provision of community-based services, and involvement of users, their families and other stakeholders in the promotion, prevention, care and rehabilitation in mental health. Given the historical background of mental health in Mozambique, the current situation calls for reforms aimed at a more humane intervention focused on primary care. In this context, the study presents results related to policies, legislation, strategies and action plans and funding for mental health; mental health services; primary care; human resources and liaison with other key sectors. Mental health was assessed from the management system to the community level. With regard to the management, the main observation is that there are legal instruments to support the initiatives in this area and to influence the political means on behalf of mental health. However, the pathway is still long as it is not yet approved any Mental Health Law and the funding for the area do not allow the implementation of necessary reforms. Services at the clinical level are struggling with the issue of human resources (consisting primarily of psychiatrist technicians) and availability of psychotropic drugs. The biopsychosocial model is not yet fully implemented since there are few services providing psychosocial support (including rehabilitation and reintegration) in addition to pharmacological intervention. This can be considered a major cause of relapse identified in all provinces. There is an urgent need to conduct research and epidemiological surveys which could provide support for advocacy in mental health in order to improve the mental health car for the patients and community. The routine data collection instruments are not appropriate limiting the fidelity of the data collected and the possibility of a management of mental health services that meets the real needs of the population. In summary, the results presented here show that Mozambique has a groundwork that can be considered an asset for the reform of mental health system. There are, though scarce, human resources, infrastructure and legislation for the provision of clinical services. It’s necessary to invest in mental health so that existing resources are improved and expanded, and to invest on the creation of multidisciplinary teams and qualification of management teams and clinical teams.

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Dissertação para obtenção do Grau de Mestre em Engenharia Electrotécnica e de Computadores

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In the context of demographic evolution, psychiatric care needs increase steadily in most western countries. Given the financial limitations, it is mandatory to establish appropriate care priorities in order to avoid psychiatric hospitalisations by assisting care providers, general practionners and nurses, at home or in the nursing homes. A crisis team has been established 18 months ago within the Division of old age psychiatry in Lausanne. The care program included immediate assistance in the community, assessement, crisis counseling, medication consultation and referral for psychiatric services providing an alternative to hospitalization. The first results indicate that this intervention is well accepted by the users and correspond to a real need.

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Diplomityö tehtiin kiinteistö- ja toimitilajohdon palveluita tarjoavalle suomalaiselle rakennusalan yrityksen liiketoimintalinjalle. Työn lähtökohtana oli kehittää kyseiselle liiketoimintalinjalle toimintaa ohjaava ja yhtenäistävä toimintajärjestelmä. Työ koostuu johdannosta, teoriaosuudesta, empiriaosuudesta sekä johtopäätöksistä. Johdannossa esitellään työssä käytettävät menetelmät sekä kohdeyritys. Teoriaosuudessa puolestaan esitellään myöhemmin työn empiriaosuudessa hyödynnettävät teoriakokonaisuudet. Teoriaosuus koostuu kiinteistötoimialan esittelystä, laatuajattelusta sekä prosessijohtamisen läpikäynnistä. Empiriaosuus sisältää selvityksen kohdeyrityksen lähtötilasta ja suoritetusta kehitystyöstä. Kehitystyö sisältää sanallisen ja kuvallisen selvityksen rakennetun toimintajärjestelmän eri vaiheista. Työn tuloksena syntyi kiinteistö- ja toimitilajohdon palveluille käyttökelpoinen, toimintaa tukeva ja toiminnan johtamista helpottava työkalu. Toimintajärjestelmä kehitettiin yhdessä yksikön avainhenkilöiden kanssa, jolloin sen rakentamisessa saatiin huomioitua tulevien käyttäjien toiveita. Toimintajärjestelmässä on keskitetysti muun muassa toiminnan edellyttämät tiedot ja dokumentit.

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Descripción del Negocio Kinderpup es una guardería para perros como mascota ubicada en el centro comercial Unicentro en la ciudad de Bogotá, creada para atender las necesidades de las personas propietarias de éstas mascotas, las cuales presentan inconvenientes al dar un paseo por varios lugares en los cuales no es permitido el acceso de estos animales. Los lugares más comunes son los centros comerciales, y es precisamente por esto que el proyecto se concentra en este tipo de establecimientos. El objetivo es ofrecer tranquilidad y comodidad a los usuarios de nuestros servicios, brindando atención y cariño a sus mascotas y entendiéndolas como parte importante de las familias. Para cumplir con nuestro objetivo, Kinderpup contará con personal calificado siempre dispuesto a prestar servicios de guardería, veterinaria, peluquería y entrenamiento, esenciales para mantener a las mascotas saludables, hermosas y felices. El servicio de peluquería incluye corte de pelo, arreglo de uñas y dientes; entrenamiento, incluye salida a pasear alrededor del centro comercial y adiestramiento por un entrenador capacitado. El servicio veterinario incluye diagnostico, historia clínica del canino, revisión general y recomendaciones. También se cuenta con artículos para la venta, concentrado y productos de estética animal, que podrán ser adquiridos por los usuarios de las mascotas en la sede de Kinderpup. Mercado En Colombia actualmente no existe un espacio adecuado para atender a las mascotas en los centros comerciales, aún se mantiene prohibido el acceso de animales a estos establecimientos y las personas propietarias de mascotas que frecuentan estos lugares plantean la necesidad de proporcionar un espacio para que puedan dejar sus animales allí. Dado a lo que sugiere el mercado potencial y a la localización central del centro comercial Unicentro, se da la oportunidad de ofrecer diferentes servicios además de guardería a las personas de estratos 4, 5 y 6 que frecuentan los centros comerciales y que necesitan un lugar de confianza para dejar a sus mascotas cuando tengan que salir y no los puedan llevar, quieran peluquear a su perro o adiestrarlo. De igual manera, este servicio es muy beneficioso para las personas que viven alrededor del centro comercial debido a que durante la semana tienen la preocupación de dejar a su mascota sola en casa o con una persona inexperta. Según el estudio de mercados, existe un porcentaje interesante de personas que visitan los establecimientos comerciales en fines de semana, el 26% de 100 personas encuestadas asisten al centro comercial entre 2 y 3 veces al mes y el 22%, van 4 veces al mes, además el 44% de los encuestados dicen que el centro comercial de su preferencia es Unicentro y una cifra todavía más significativa es que el 78% de las personas llevarían a su perro al centro comercial si esto no fuera prohibido. Operaciones El ciclo de servicio comienza a partir de que el cliente se acerca a solicitar información en la recepción de Kinderpup, al recibir un volante publicitario o comunicándose con nosotros por teléfono o email. A partir del momento en que las personas deseen dejar su mascota a nuestro cuidado, se procede a un acercamiento con la mascota que le proporcione tranquilidad tanto a la mascota como a su amo y, a continuación se ejecuta el servicio indicado según el caso. Equipo de Gestión El equipo gestor de Kinderpup estará formado por los siguientes integrantes:  Silvia Valencia: Veterinaria, responsable de asesorar sobre el cuidado de las mascotas, las normas de higiene y protección y administrar la guardería.  José Segura: Promotor de ventas encargado de hacer los contactos con las empresas proveedoras, agencias de publicidad y Unicentro.  Ana María Romero: Directora encargada de dirigir a los empleados y de planear las estrategias de mercadeo y competitividad. Viabilidad económica La inversión a realizar es de $47’599.463, financiados en un 60% por una entidad financiera, se asume un incremento en ventas del 4% según la investigación de mercados, además un aumento de los costos y precios en un 3%. Tras este análisis podemos identificar los principales indicadores financieros que nos guiaran en la toma de decisión acerca de la viabilidad del mismo: Los flujos de caja que tenemos para obtener los anteriores indicativos son los siguientes: 2008 2009 2010 2011 2012 2013 $ -47.599.463,20 $ 17.056.542,57 $ 13.744.893,02 $ 25.924.959,20 $ 39.316.390,43 $ 52.499.868,67

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We present an overview of the MELODIES project, which is developing new data-intensive environmental services based on data from Earth Observation satellites, government databases, national and European agencies and more. We focus here on the capabilities and benefits of the project’s “technical platform”, which applies cloud computing and Linked Data technologies to enable the development of these services, providing flexibility and scalability.

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Este estudo teve como objetivo avaliar se o Sistema de Gestão Logística e Patrimonial (SLP) desenvolvido pela Administração Nacional do SESC, atende às necessidades de suas Administrações Regionais, apontando elementos positivos e negativos. Envolvendo as áreas de logística de suprimentos, logística interna e gestão de bens móveis pennanentes, o estudo teve também como objetivo estabelecer metodologia de avaliação, visto que não se encontrou caso similar aplicado em organizações prestadoras de serviços. A metodologia tratou de aspectos gerais relacionados a maior significância das atividades de recursos humanos, a eficiência das tarefas e a qualidade e segurança das infonnações, tudo resultado da utilização de tecnologia de infonnação. De fonna mais específica, a metodologia tratou de pontos focais das áreas que compõem o estudo: infonnação, cadastro, processamento, monitoramento, recebimento e planejamento. Incluiu-se ainda no método, avaliação sobre a necessidade de desenvolvimento de módulo de logística de distribuição no SLP. Os resultados do estudo evidenciaram que o SLP atende às necessidades das Administrações Regionais do SESC, que a necessidade de desenvolvimento do módulo de logística de distribuição deve ser melhor analisada e que a metodologia se mostrou viável e deve ser motivo de novas pesquisas em organizações prestadoras de serviços, inclusive no SESC, visto que o modelo gera impactos no gerenciamento da atividade logística e patrimonial.

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A adesão à terapia antirretroviral (TARV) é crucial para a efetividade e o impacto do tratamento da Aids. Este artigo discute as relações entre adesão e qualidade dos serviços de assistência a pessoas vivendo com Aids (PVA), evidenciando a qualidade como elo central entre adesão e acesso. Está baseado nos resultados de pesquisas que conduzimos sobre a atenção a PVA no Brasil. Nossos estudos apontam que os grupos de pacientes acompanhados em serviços com número inferior a 100 pacientes apresentam risco estimado de não adesão maior do que os grupos acompanhados em serviços com mais de 500 pacientes. Apontam também que serviços com menos de 100 pacientes têm risco estimado maior de pertencer a grupos de má qualidade. Isto está relacionado à baixa complexidade observada nos serviços de menor porte caracterizada por: dificuldades em manter uma estrutura mínima de recursos humanos e materiais, simplificação da organização dos processos de trabalho, centramento no trabalho autônomo do profissional médico e gerenciamento sem projeto técnico. Há necessidade de pautar novos estudos sobre adesão e qualidade. As evidências existentes já apontam, porém, a necessidade de revisão na alocação dos serviços de assistência a PVA, bem como a de homogeneizar a qualificação destes serviços, condições necessárias para a manutenção de taxas aceitáveis de adesão à TARV no país.

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Background: The aim of the present study was to evaluate the prevention and self-inspection behavior of diabetic subjects with foot at ulcer risk, no previous episode, who participated in the routine visits and standardized education provided by the service and who received prescribed footwear. This evaluation was carried out using a questionnaire scoring from 0-10 (high scores reflect worse practice compliance).Results: 60 patients were studied (30 of each sex); mean age was 62 years, mean duration of the disease was 17 years. As for compliance, 90% showed a total score <= 5, only 8.7% regularly wore the footwear supplied; self foot inspection 65%, 28,3% with additional familiar inspection; creaming 77%; proper washing and drying 88%; proper cutting of toe nails 83%; no cuticle cutting 83%; routine shoe inspection 77%; no use of pumice stones or similar abrasive 70%; no barefoot walking 95%.Conclusion: the planned and multidisciplinary educational approach enabled high compliance of the ulcer prevention care needed in diabetic patients at risk for complications. In contrast, compliance observed for the use of footwear provided was extremely low, demonstrating that the issue of its acceptability should be further and carefully addressed. In countries of such vast dimensions as Brazil multidisciplinary educational approaches can and should be performed by the services providing care for patients with foot at risk for complications according to the reality of local scenarios. Furthermore, every educational program should assess the learning, results obtained and efficacy in the target population by use of an adequate evaluation system.

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The World Health Organization (WHO) has created a program “Safe Surgery Saves Lives”, focusing on reduce and minimize life threatening or cause serious risk to health for patients submitted to a surgery. This primary goal for this presented study is to apply the checklist from the WHO´s program for children´s surgery in a public university hospital, located in the countryside of São Paulo State, Brazil. Having the responses from professionals surgery´s team, there is an opportunity for evaluation of the features and easiest parts, which are filled in a quickly and in a easy way; focus, supporting and assistance; issues, such as lack of time for filling in, and viability of application of this protocol considering the improvement of the cross functions relationship, and quality of services, providing better assistance and support to the patient

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Dental caries still affect a considerable proportion of children, however the epidemiological profile of oral diseases is changing, social inequalities cause different disease patterns. The same problems occur for the use of services, which damage those who are more susceptible to oral diseases in numerous ways. To verify the association between the variables: socioeconomic condition, oral health and access to dental services providing oral health care for preschool children. The study population consisted of 2,759 children up to 6 years-old. The clinical exams followed the World Health Organization (WHO) criteria. The data were collected using a self-applied questionnaire, answered by the carers of children, with questions about socioeconomic variables and access to dental services. In terms of social class, a majority of the subjects came from the middle socioeconomic level (babies, 84.7%; children, 82.8%). Babies who had caries, 48.4% and 67.2% of the children that had decayed teeth had access to dental service. There was a association between the variables: the reason for the last dental appointment and the parent's perception of the treatment need of their children (babies p=0.0004 and children p < 0.0001); the parent's perception of the treatment need of their children and the oral health condition (babies p=0.0008 and children p < 0.0001); access to dental services and oral health condition (babies p=0.0021 and children p < 0.0001). The majority of the population studied sought care from public dental service and was from the middle class.

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The ever increasing demand for new services from users who want high-quality broadband services while on the move, is straining the efficiency of current spectrum allocation paradigms, leading to an overall feeling of spectrum scarcity. In order to circumvent this problem, two possible solutions are being investigated: (i) implementing new technologies capable of accessing the temporarily/locally unused bands, without interfering with the licensed services, like Cognitive Radios; (ii) release some spectrum bands thanks to new services providing higher spectral efficiency, e.g., DVB-T, and allocate them to new wireless systems. These two approaches are promising, but also pose novel coexistence and interference management challenges to deal with. In particular, the deployment of devices such as Cognitive Radio, characterized by the inherent unplanned, irregular and random locations of the network nodes, require advanced mathematical techniques in order to explicitly model their spatial distribution. In such context, the system performance and optimization are strongly dependent on this spatial configuration. On the other hand, allocating some released spectrum bands to other wireless services poses severe coexistence issues with all the pre-existing services on the same or adjacent spectrum bands. In this thesis, these methodologies for better spectrum usage are investigated. In particular, using Stochastic Geometry theory, a novel mathematical framework is introduced for cognitive networks, providing a closed-form expression for coverage probability and a single-integral form for average downlink rate and Average Symbol Error Probability. Then, focusing on more regulatory aspects, interference challenges between DVB-T and LTE systems are analysed proposing a versatile methodology for their proper coexistence. Moreover, the studies performed inside the CEPT SE43 working group on the amount of spectrum potentially available to Cognitive Radios and an analysis of the Hidden Node problem are provided. Finally, a study on the extension of cognitive technologies to Hybrid Satellite Terrestrial Systems is proposed.