Evaluating the interdependencies between managing business change, IT sourcing and IT governance

Organisations need the right business and IT capabilities in order to achieve future business success. It follows that the sourcing of these capabilities is an important decision. Yet, there is a lack of consensus on the approach to decid-ing where and how to source the core operational capabilities. Furthermore, de-veloping its dynamic capability enables an organisation to effectively manage change its operational capabilities. Recent research has proposed that analysing business capabilities is a key pre-requisite to defining its Information Technology (IT) solutions. This research builds on these findings by considering the interde-pendencies between the dynamic business change capability and the sourcing of IT capabilities. Further it examines the decision-making oversight of these areas as implemented through IT governance. There is a good understanding of the direct impact of IT sourcing decision on operational capabilities However, there is a lack of research on the indirect impact to the capability of managing business change. Through a review of prior research and initial pilot field research, a capability framework and three main propositions are proposed, each examining a two-way interdependency. This paper describes the development of the integrated capa-bility framework and the rationale for the propositions. These respectively cover managing business change, IT sourcing and IT governance. Firstly, the sourcing of IT affects both the operational capabilities and the capability to manage business change. Similarly a business change may result in new or revised operational ca-pabilities, which can influence the IT sourcing decision resulting in a two-way rela-tionship. Secondly, this IT sourcing is directed under IT governance, which pro-vides a decision-making framework for the organisation. At the same time, the IT sourcing can have an impact on the IT governance capability, for example by out-sourcing key capabilities; hence this is potentially again a two-way relationship. Finally, there is a postulated two-way relationship between IT governance and managing business change in that IT governance provides an oversight of manag-ing business change through portfolio management while IT governance is a key element of the business change capability. Given the nature and novelty of this framework, a philosophical paradigm of constructivism is preferred. To illustrate and explore the theoretical perspectives provided, this paper reports on the find-ings of a case study incorporating eight high-level interviews with senior execu-tives in a German bank with 2300 employees. The collected data also include or-ganisational charts, annual reports, project and activity portfolio and benchmark reports for the IT budget. Recommendations are made for practitioners. An understanding of the interdependencies can support professionals in improving business success through effectively managing business change. Additionally, they can be assisted to evaluate the impact of IT sourcing decisions on the organisa-tion’s operational and dynamic capabilities, using an appropriate IT governance framework.

The future of outsourcing in the Asia-Pacific region: Implications for research and practice—panel report from PACIS 2014

This paper summarizes a panel discussion held at the 18th Pacific Asia Conference on Information Systems (PACIS) in Chengdu, China, 2014, with the same title. The panel discussed the future of outsourcing in the Asia-Pacific region (specifically the importance of outsourcing, new trends, and issues in outsourcing). This paper provides directions for future research that surpasses regional specificity (i.e., the Asia-Pacific region), and contributes to research interests on outsourcing in general.

Towards a framework for managing IT-enabled change, sourcing and governance

In the resource-based view, organisations are represented by the sum of their physical, human and organisational assets, resources and capabilities. Operational capabilities maintain the status quo and allow an organisation to execute their existing business. Dynamic capabilities, otherwise, allow an organisation to change this status quo including a change of the operational ones. Competitive advantage, in this context, is an effect of continuously developing and reconfiguring these firm-specific assets through dynamic capabilities. Deciding where and how to source the core operational capabilities is a key success factor. Furthermore, developing its dynamic capabilities allows an organisation to effectively manage change its operational capabilities. Many organisations are asserted to have a high dependency on - as well as a high benefit from - the use of information technology (IT), making it a crucial and overarching resource. Furthermore, the IT function is assigned the role as a change enabler and so IT sourcing affects the capability of managing business change. IT sourcing means that organisations need to decide how to source their IT capabilities. Outsourcing of parts of the IT function will also outsource some of the IT capabilities and therefore some of the business capabilities. As a result, IT sourcing has an impact on the organisation's capabilities and consequently on the business success. And finally, a turbulent and fast moving business environment challenges organisations to effectively and efficiently managing business change. Our research builds on the existing theory of dynamic and operational capabilities by considering the interdependencies between the dynamic capabilities of business change and IT sourcing. Further it examines the decision-making oversight of these areas as implemented through IT governance. We introduce a new conceptual framework derived from the existing theory and extended through an illustrative case study conducted in a German bank. Under a philosophical paradigm of constructivism, we collected data from eight semi-structured interviews and used additional sources of evidence in form of annual accounts, strategy papers and IT benchmark reports. We applied an Interpretative Phenomenological Analysis (IPA), which emerged the superordinate themes for our tentative capabilities framework. An understanding of these interdependencies enables scholars and professionals to improve business success through effectively managing business change and evaluating the impact of IT sourcing decisions on the organisation's operational and dynamic capabilities.

Del rural agrario al rural periurbano: instrumentos de desarrollo rural en la comarca de Torrijos (Toledo)

En los últimos años, una de las líneas de investigación que ha suscitado interés en las ciencias sociales es el estudio de la transformación de los territorios. La presente Tesis Doctoral se enmarca dentro de este campo de investigación, utilizando en el análisis los Programas de Desarrollo Rural fruto de la política europea y su aplicación sobre un territorio específico como es la comarca de Torrijos en la provincia de Toledo (España). El objeto de estudio es el proceso de transformación que ha tenido lugar en su ruralidad desde los años noventa del pasado siglo hasta ahora, de manera a aportar elementos al proceso de periurbanización que ha acontecido. Se toma como punto de partida el estudio de la caracterización del medio rural, y de la periurbanización, se repasa la evolución histórica de la política comunitaria de desarrollo rural en un marco teórico, para a continuación centrarnos en el análisis del PDR de Castilla la Mancha 2007-2013 y analizar por un lado, las medidas que se están aplicando en la comarca objeto de estudio, así como el papel específico del Grupo de Desarrollo Rural Castillos de Medio Tajo más focalizado en lo local, por otro. Para el desarrollo de esta tesis, la metodología de investigación empleada ha sido mixta, además del análisis estadístico documental en una primera etapa junto con el estudio minucioso de las medidas del PDR 2007-2013, se ha realizado una investigación empírica basada en entrevistas a diferentes agentes conocedores de la realidad de la comarca, ampliando la recogida de datos primarios con la observación participante, por la vinculación directa con este territorio. El análisis de todo el material recogido nos ha permitido contrastar una serie de hipótesis planteadas y obtener resultados para comprender el proceso de transformación. Así, si bien la proximidad al gran núcleo urbano de Madrid ha conseguido una mejora en la calidad de vida de sus habitantes, la aplicación de las políticas de desarrollo rural no ha conseguido diversificar la economía de esta comarca, por un lado los PDR son demasiado genéricos para responder a especificidades y realidades locales tan diferentes en la Comunidad de Castilla la Mancha, por otro son Programas atemporales que si bien obedecen a una programación dentro de un período, los efectos en la economía adquieren visibilidad (positiva o negativa) en una etapa posterior. En cuando a la acción de los GDR como herramientas de participación local, se observa que su actividad está relacionada con las prioridades de las corporaciones locales, manteniendo la mirada más sobre el rural agrario que fue que en el rural periurbano que acontece. ABSTRACT In the last years one of the lines of research that has caused interest in the social sciences is the study of the transformation of the territories. The present Doctoral Thesis stands within this field of investigation, using in its analysis the Programs of Rural Development product of the European Politics and their application on a specific territory such as the region of Torrijos in the province of Toledo (Spain).The object of the study is the process of transformation that its rural area has undergone since the 1990s until now, so that it adds elements to the development that has taken place there. The study of the characteristics and development of the rural area is taken as a starting point and the historical evolution of the community politics of rural development in a theoretical framework revised, to focus later on the analyses of the PDR of Castilla la Mancha.2007-2013 and to analyze on the one hand the measures that are being applied in the region object of study and on the other hand the specific paper of the Group of Rural Development “Castillos de Medio Tajo”, more focused on the local aspects. For the development of this thesis, the methodology of investigation that has been used has considered two aspects, besides the statistical documentary analyses in a first stage together with the meticulous study of the measures of the PDR 2007- 2013, an empirical investigation based on interviews to different agents who know the reality of the region has been done extending the collection of primary information to the observation of those who participate directly in this investigation. The analysis of all the material has allowed us to confirm a series of raised hypotheses and to obtain results to understand the process of transformation. Thus, although the proximity to the great urban core of Madrid has given an improvement in the quality of life of its habitants, the application of the policies of rural development has not managed to diversify the economy of this area. On the one hand, the PDR is too generic to answer to specifities and local realities so different in the community of Castilla la Mancha, on the other hand they are atemporal programmes that although they obey a programming within a period, their effects in the economy acquire visibility (positive or negative) in a later stage .As for the action of the GDR as tools of local participation, it is observed that their activity is related to the priorities of the local corporations, focusing more on the agrarian rural aspect than on the peri-urban rural it is now.

Quilombo urbano maloca: territorialidade e ressignificação de processos identitários

Currently in the social sciences the question of self-identity and its meanings, absorb as a central objective aspects that concern analysis of an imaginary (re) constructed from processes of identity affirmation. Ethnic discourse in the consolidation of social boundaries (re) assemble a social policy apparatus able to claim their belongings concerning his ancestry, as well as the interpretation of the meanings given to their territory by any group. This dissertation work is the result of an ethnographic study undertaken with the residents of the Community Maloca, Vargas located in the neighborhood adjacent to the commercial center in Aracaju - SE. Since February 2007 the group is certified by FCP - Palmares Cultural Foundation as a lasting community, while it is part of a special gift for being an urban center, varying from the majority of that remaining Maroons in their contexts, outcrops and specific land rural. It focuses on the work process of territorial formation of the hut, and the arrival of their first actors, contextualizing the process of legitimation refers to the territory they live, as well as the various narratives that (re) construct the time he lived, the relations kinship, conflict, the process of self-affirmation as runaways and the relationship of belonging with their living space / living contained in the imaginary city of Aracaju. Attempts are made to the opportunity to understand the meanings that affirm their ethnicity, parallel group for the pursuit of effective policies and guarantee of constitutional rights in the urban context.

O acesso à educação superior pelas populações do campo, na universidade pública: um estudo do PRONERA, PROCAMPO e PARFOR, na Universidade Federal do Pará

O presente estudo foca a temática do acesso das populações do campo à universidade pública, com base na análise do PRONERA – Programa Nacional de Educação na Reforma Agrária, do PROCAMPO – Programa de Apoio à Formação Superior em Licenciatura em Educação do Campo e do PARFOR – Plano Nacional Formação de Professores da Educação Básica, tomando como referência a Universidade Federal do Pará. A pesquisa analisa o cenário da Educação Superior e as modificações no sistema de acesso à universidade, apresenta um panorama sobre as iniciativas de acesso das populações do campo, analisando cursos, recursos financeiros, dados estatísticos e apresentando uma cartografia dos programas no Brasil e no Estado do Pará. Para alcançar o objetivo geral, que foi de analisar as formas de acesso pela população do campo à Educação Superior, no período pós Lei 9.394/96, optou-se por uma metodologia de abordagem dialética, buscamos analisar fatores sociais, políticos, econômicos e as relações estabelecidas, no contexto do acesso das populações do campo à educação superior. Convém esclarecer que não tomamos o método dialético por excelência, pois consideramos que existem muitos elementos dele que não poderão ser aplicados por nós no tempo que a pesquisa propõe, uma vez que somente essa perspectiva nos permitiria a análise da realidade em questão, buscando o apoio na exploração de bibliografias e na técnica de análises de documentos, para posterior sistematização, organização e análise dos dados estatísticos e das informações coletadas ao longo da pesquisa. Os resultados da investigação apontam para um novo eixo de análise dentro da temática Educação Superior – a Educação Superior do Campo, uma vez que o acesso das populações do campo, com metodologias diferenciadas e pautadas no referencial da Educação do Campo passou a ser uma realidade em nosso País. A pesquisa aponta ainda a ampliação do acesso às universidades públicas, com base nos princípios conquistados pela luta dos movimentos sociais e do movimento por uma educação do campo, assim como identificou outras particularidades que não condizem, a princípio, com o que seria uma política educacional voltada para o campo, como é o caso do PARFOR, que, embora não seja criado propriamente a atender estudantes do campo, tem, no Pará, contemplado uma significativa parcela de estudantes/ educadores atuantes em escolas do campo.

Should mental health issues be addressed in primary care, and can it be done? Views of rural general practitioners in Queensland

Objective: The aim of this paper was to examine self-efficacy and perceived appropriateness among rural general practitioners (GPs) in regards to screening and intervention for physical, lifestyle and mental health issues. ----- Method: Fifty GPs from 25 practices in eight rural Queensland towns completed a written survey designed for the study. ----- Results: General practitioners rated opportunistic screening or assessment for smoking and for detection of relapse of mental disorders as the most appropriate, with even cardiovascular and diabetes risk falling behind these. Self-efficacy was highest for medical disorders for smoking assessment. It was significantly lower for alcohol, mental health issues, and addressing risks of physical disorder in people with mental disorders. ----- Conclusions: High appropriateness ratings suggest that current strategies to boost self-efficacy of GPs in addressing mental health issues are timely.

Sourcing and evaluating IT business value in emerging economies : the case of the South Pacific Island Countries

Information Technology (IT) is an important resource that facilitates growth and development in both the developed and emerging economies. The increasing forces of globalization are creating a wider digital divide between the developed and emerging economies. The smaller emerging economies are the most venerable. Intense competition for IT resources means that these emerging economies would need to acquire a deeper understanding of how to source and evaluate their IT-related efforts. This effort would put these economies in a better position to source funding from various stakeholders. This research presents a complementary approach to securing better IT-related business value in organizations in the South Pacific Island countries – a case of emerging economies. Analysis of data collected from six South Pacific Island countries suggests that organizations that invest in IT and related complementaries are able to better their business processes. The data also suggest that improved business processes lead to overall business processes improvements.

Introduction - There's crime out there, but not as we know it: Rural criminology - the last frontier

The idea that crime is a predominantly urban phenomenon has been pervasive in criminology, so much so that Australian criminology textbooks do not recognise rural crime as a distinct phenomenon worthy of scholarly attention (see Chappell & Wilson, 2000; Goldsmith et al, 2003; White & Haines, 2004; White & Habibis, 2005). There are no chapters or sections in Australian texts which specifically examine rural crime, despite the inclusion of a range of topics that appear to provide a broad coverage of crime in its many temporal and spatial dimensions. Nor is there so much as an index reference to "rural" issues in criminology textbooks. The standardised syllabus for crime texts provides coverage of topics such as violent crime, public crime, delinquency, race and crime, gender and crime, and crime and social class. This canon is mirrored in international texts, most of which also fail to address the issue of rural crime, but make abundant reference to crime in various urban contexts (see Carrabine et al, 2004; Conklin, 2004). This is not to suggest that Australian texts fail to localise their subject matter.

Population crunch in India: is it urban or still rural?

The article attempts to present analysis based on the provisional results of the Census 2011. While there is no doubt that the human social organization of the country is undergoing a transition, the nature of growth however is subject to the lens through which this is viewed. Noting the dichotomy of urban and rural definitions, we question the rationality of the ‘urban’ definition and its relevance.

Deviations of Governance In IT Multi-Sourcing: A Case Study

IT outsourcing (ITO) refers to the shift of IT/IS activities from internal to external of an organization. In prior research, the governance of ITO is recognized with persistent strategic importance for practice, because it is tightly related to ITO success. Under the rapid transformation of global market, the evolving practice of ITO requires updated knowledge on effective governance. However, research on ITO governance is still under developed due to the lack of integrated theoretical frameworks and the variety of empirical settings besides dyadic client-vendor relationships. Especially, as multi-sourcing has become an increasingly common practice in ITO, its new governance challenges must be attended by both ITO researchers and practitioners. To address this research gap, this study aims to understand multi-sourcing governance with an integrated theoretical framework incorporating both governance structure and governance mechanisms. The focus is on the emerging deviations among formal, perceived and practiced governance. With an interpretive perspective, a single case study is conducted with mixed methods of Social Network Analysis (SNA) and qualitative inquiries. The empirical setting embraces one client firm and its two IT suppliers for IT infrastructure services. The empirical material is analyzed at three levels: within one supplier firm, between the client and one supplier, and among all three firms. Empirical evidences, at all levels, illustrate various deviations in governance mechanisms, with which emerging governance structures are shaped. This dissertation contributes to the understanding of ITO governance in three domains: the governance of ITO in general, the governance of multi-sourcing in particular, and research methodology. For ITO governance in general, this study has identified two research strands of governance structure and governance mechanisms, and integrated both concepts under a unified framework. The composition of four research papers contributes to multi-sourcing research by illustrating the benefits of zooming in and out across the multilateral relationships with different aspects and scopes. Methodologically, the viability and benefit of mixed-method is illustrated and confirmed for both researchers and practitioners.