911 resultados para Request for help


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Previous research has examined young children’s ability to detect who would be most likely to provide help to others in a given situation, but little is known about their ability to intervene based on this knowledge in a real-life setting. In the current study, 48 three-year-old children chose between two actors to retrieve an out-of-reach object for the Experimenter; one actor was physically incapable of providing the object (blocked by a tall barrier), and one was capable. Participants’ looking behaviour between the two actors during the study was also recorded and analyzed as an additional, nonverbal measure of their prediction about who would help. Approximately half of the participants in the sample actively intervened on behalf of the Experimenter, but only after a direct request for help was made. Though the other participants did not engage in this helping behaviour, they chose the unblocked actor to help the Experimenter in a subsequent interview. Children also spent more time looking at the unblocked actor. Secondary analyses indicated that shyness prevented many children in the study from asking for help on behalf of the Experimenter from one of the actors. Finally, an unexpected side bias for looking behaviour toward the actors was found that has implications for how the study design could be improved for future research.

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Over the next five years, computer games will find their way into a vast number of American homes, creating a unique educational opportunity: the development of "computer coaches" for the serious intellectual skills required by some of these games. From the player's perspective, the coach will provide advice regarding strategy and tactics for better play. But, from the perspective of the coach, the request for help is an opportunity to tutor basic mathematical, scientific or other kinds of knowledge that the game exercises.

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Mémoire numérisé par la Division de la gestion de documents et des archives de l'Université de Montréal

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Ce mémoire de maîtrise porte sur les effets politiques des discours médiatiques sur la gouvernance et la régulation des demandeurs d’asile au Canada. À travers une analyse critique des discours de la presse écrite canadienne au sujet de l’arrivée en août 2010 de 492 requérants du statut de réfugié à bord du bateau MV Sun Sea en Colombie-Britannique, l’auteure identifie les principales interprétations de cet évènement ainsi que leurs relations avec la mise en place subséquente de mesures visant à restreindre les possibilités d’accès non autorisés au Canada, notamment par la création d’une nouvelle catégorisation discriminatoire des demandeurs d’asile. L’analyse révèle l’articulation de ces discours autour de deux thématiques distinctes, mais interreliées. Tandis que les discours sécuritaires associent l’arrivée non autorisée des demandeurs d’asile à une menace à la sécurité de la nation, les discours humanitaires interprètent cet évènement comme une demande d’aide de la part d’un groupe de personnes menacées par leur propre pays. Ce mémoire propose une analyse multidimensionnelle de ces deux cadrages et de leurs effets politiques qui considère leurs dimensions discursives, contextuelles et affectives. L’analyse démontre comment ces deux discours en apparence conflictuels partagent en fait un même sous-texte racial qui fait de ce type de spectacle médiatique un dispositif clé de « gouvernementalité racialisée de l’immigration » (Bilge, 2012, 2013).

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O luto pode ser compreendido como um processo esperado de adaptação quando de uma perda significativa. Configura-se em uma experiência inevitável e contínua, dada a diversidade de eventos que impõe um ciclo de rompimento e reconstrução ao longo da existência. Contudo, o luto por morte de um ente querido tem sido considerado um potencial agente complicador das condições de saúde e da qualidade do viver. O estudo teve o objetivo de compreender as demandas de pessoas que vivenciam esta modalidade de perda, sendo que o recorte consistiu no desvelamento do "pedido de ajuda", no momento em que buscou o atendimento. Para tanto, a pesquisa foi desenvolvida em um hospital público da cidade de Belém do Pará, onde funcionava um serviço de Pronto Atendimento Psicológico a essa população. Tratou-se de um estudo qualitativo sob o método de análise de conteúdo. Os colaboradores foram cinco mulheres que procuraram atendimento psicológico, no período de maio a agosto de 2008. Os dados foram coletados por meio de entrevistas semi-estruturadas com base em três questões norteadoras: O que aconteceu para que você procurasse esse atendimento psicológico? O que você veio buscar nesse atendimento psicológico? Como foi a sua experiência de atendimento psicológico? Foram destacadas quatro categorias: 1) Quem chegou? Apresentação e perfil socioeconômico das colaboradoras; 2) sobre o ente querido falecido e o processo de luto; 3) Demanda: desvelando o pedido de ajuda; 4) A experiência de atendimento psicológico. Os achados sugerem que a demanda inicial por atendimento psicológico pode condensar "pedidos de ajuda" a permear o movimento pessoal das colaboradoras na atenção e cuidado ao seu sofrimento decorrente da vivência do luto, sendo que corresponderam a pedidos de acolhimento e expressão do pesar; de certificação de morte; de aceitação desse evento e de redução do sentimento de responsabilidade pela morte do ente querido, entre outros. Ressaltou-se ainda, a relevância da oferta de atendimento psicológico às pessoas que atravessam o processo de luto como uma possibilidade de acolhimento para a expressão da dor, do medo da morte, de chorar a saudade, e como um possível caminho de elaboração frente à perda de um ente querido.

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O presente trabalho consiste em uma pesquisa qualitativa que analisou a implicação nos pais quando do encaminhamento do filho à assistência psicológica O estudo foi realizado no Centro de Atenção Psicossocial à Saúde da Infância na cidade de Macapá/AP, se utilizou de um entendimento psicanalítico e se deu a partir de seis entrevistas semi-estruturadas com casais que tiveram seus filhos encaminhados por terceiros (escola, médicos, nutricionistas entre outros) para acompanhamento psicológico. As entrevistas foram posteriormente transcritas na íntegra e submetidas à Análise de Conteúdo segundo Bardin (1977). O critério para a participação na pesquisa foi que os pais tivessem filhos na faixa etária de 6 a 11 anos de idade e de que os casais possuíssem vínculo estável. Verificou-se que os casais utilizaram-se de comparações dos filhos com o desenvolvimento de outras crianças para melhor lidarem com a possibilidade de ausência de saúde psíquica do filho deflagrada pelo encaminhamento psicológico do mesmo. Além disso, demonstraram sentimentos ambivalentes em relação ao encaminhamento como alegria e choque, relatos de estranhamento e esvaziamento quanto à compreensão das motivações que levaram à formalização do encaminhamento. Apesar dos pais terem identificado uma necessidade de auxílio profissional precocemente, nenhum dos entrevistados buscou o serviço espontaneamente e mesmo após o encaminhamento os discursos sobre normalidade em relação ao filho permaneceram como forma de buscar uma confirmação de saúde ou doença. Observou-se que todos os casais lançaram mão de modos de enfrentamento para com o mal estar causado pelo encaminhamento psicológico do filho e, especialmente, para suportarem os conteúdos latentes que se tornaram mais próximos a partir do encaminhamento. Entre as formas de enfrentamento, destacou-se o pedido de ajuda, este ocorreu por parte de todos os casais que por vezes, durante as entrevistas, comportaram-se como rivais na solicitação de auxílio, manifestaram sensação de sobrecarga frente aos cuidados da criança que diziam respeito, sobretudo, a aspectos internos (psíquicos), assim como culpa pela atual situação do filho, desamparo profissional e emocional, bem como uma tentativa de negação e normalização dos aspectos relativos ao desenvolvimento da criança. Foi visível a forma desorganizada e imprecisa com que os discursos apresentaram-se, especialmente, quanto à nomeação dos sintomas dos filhos, e quanto aos seus sentimentos em relação à denúncia representada pelo encaminhamento psicológico. O encaminhamento psicológico, apesar de ter despertado sentimentos ambivalentes, foi fundamental para que os pais tenham buscado auxílio profissional e certamente, impulsionou os casais a uma compreensão mais ampla das condições de saúde psíquica e de desenvolvimento do filho e de si mesmos, um reconhecimento necessário, que sinaliza sua relevância no campo da saúde, em especial a saúde mental, no que se refere à prevenção e tratamento psicológico.

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L’évolution continue des besoins d’apprentissage vers plus d’efficacité et plus de personnalisation a favorisé l’émergence de nouveaux outils et dimensions dont l’objectif est de rendre l’apprentissage accessible à tout le monde et adapté aux contextes technologiques et sociaux. Cette évolution a donné naissance à ce que l’on appelle l'apprentissage social en ligne mettant l'accent sur l’interaction entre les apprenants. La considération de l’interaction a apporté de nombreux avantages pour l’apprenant, à savoir établir des connexions, échanger des expériences personnelles et bénéficier d’une assistance lui permettant d’améliorer son apprentissage. Cependant, la quantité d'informations personnelles que les apprenants divulguent parfois lors de ces interactions, mène, à des conséquences souvent désastreuses en matière de vie privée comme la cyberintimidation, le vol d’identité, etc. Malgré les préoccupations soulevées, la vie privée en tant que droit individuel représente une situation idéale, difficilement reconnaissable dans le contexte social d’aujourd’hui. En effet, on est passé d'une conceptualisation de la vie privée comme étant un noyau des données sensibles à protéger des pénétrations extérieures à une nouvelle vision centrée sur la négociation de la divulgation de ces données. L’enjeu pour les environnements sociaux d’apprentissage consiste donc à garantir un niveau maximal d’interaction pour les apprenants tout en préservant leurs vies privées. Au meilleur de nos connaissances, la plupart des innovations dans ces environnements ont porté sur l'élaboration des techniques d’interaction, sans aucune considération pour la vie privée, un élément portant nécessaire afin de créer un environnement favorable à l’apprentissage. Dans ce travail, nous proposons un cadre de vie privée que nous avons appelé « gestionnaire de vie privée». Plus précisément, ce gestionnaire se charge de gérer la protection des données personnelles et de la vie privée de l’apprenant durant ses interactions avec ses co-apprenants. En s’appuyant sur l’idée que l’interaction permet d’accéder à l’aide en ligne, nous analysons l’interaction comme une activité cognitive impliquant des facteurs contextuels, d’autres apprenants, et des aspects socio-émotionnels. L'objectif principal de cette thèse est donc de revoir les processus d’entraide entre les apprenants en mettant en oeuvre des outils nécessaires pour trouver un compromis entre l’interaction et la protection de la vie privée. ii Ceci a été effectué selon trois niveaux : le premier étant de considérer des aspects contextuels et sociaux de l’interaction telle que la confiance entre les apprenants et les émotions qui ont initié le besoin d’interagir. Le deuxième niveau de protection consiste à estimer les risques de cette divulgation et faciliter la décision de protection de la vie privée. Le troisième niveau de protection consiste à détecter toute divulgation de données personnelles en utilisant des techniques d’apprentissage machine et d’analyse sémantique.

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L’évolution continue des besoins d’apprentissage vers plus d’efficacité et plus de personnalisation a favorisé l’émergence de nouveaux outils et dimensions dont l’objectif est de rendre l’apprentissage accessible à tout le monde et adapté aux contextes technologiques et sociaux. Cette évolution a donné naissance à ce que l’on appelle l'apprentissage social en ligne mettant l'accent sur l’interaction entre les apprenants. La considération de l’interaction a apporté de nombreux avantages pour l’apprenant, à savoir établir des connexions, échanger des expériences personnelles et bénéficier d’une assistance lui permettant d’améliorer son apprentissage. Cependant, la quantité d'informations personnelles que les apprenants divulguent parfois lors de ces interactions, mène, à des conséquences souvent désastreuses en matière de vie privée comme la cyberintimidation, le vol d’identité, etc. Malgré les préoccupations soulevées, la vie privée en tant que droit individuel représente une situation idéale, difficilement reconnaissable dans le contexte social d’aujourd’hui. En effet, on est passé d'une conceptualisation de la vie privée comme étant un noyau des données sensibles à protéger des pénétrations extérieures à une nouvelle vision centrée sur la négociation de la divulgation de ces données. L’enjeu pour les environnements sociaux d’apprentissage consiste donc à garantir un niveau maximal d’interaction pour les apprenants tout en préservant leurs vies privées. Au meilleur de nos connaissances, la plupart des innovations dans ces environnements ont porté sur l'élaboration des techniques d’interaction, sans aucune considération pour la vie privée, un élément portant nécessaire afin de créer un environnement favorable à l’apprentissage. Dans ce travail, nous proposons un cadre de vie privée que nous avons appelé « gestionnaire de vie privée». Plus précisément, ce gestionnaire se charge de gérer la protection des données personnelles et de la vie privée de l’apprenant durant ses interactions avec ses co-apprenants. En s’appuyant sur l’idée que l’interaction permet d’accéder à l’aide en ligne, nous analysons l’interaction comme une activité cognitive impliquant des facteurs contextuels, d’autres apprenants, et des aspects socio-émotionnels. L'objectif principal de cette thèse est donc de revoir les processus d’entraide entre les apprenants en mettant en oeuvre des outils nécessaires pour trouver un compromis entre l’interaction et la protection de la vie privée. ii Ceci a été effectué selon trois niveaux : le premier étant de considérer des aspects contextuels et sociaux de l’interaction telle que la confiance entre les apprenants et les émotions qui ont initié le besoin d’interagir. Le deuxième niveau de protection consiste à estimer les risques de cette divulgation et faciliter la décision de protection de la vie privée. Le troisième niveau de protection consiste à détecter toute divulgation de données personnelles en utilisant des techniques d’apprentissage machine et d’analyse sémantique.

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Mixed-content miscellanies (very frequent in the Byzantine and mediaeval Slavic written heritage) are usually defined as collections of works with non-occupational, non-liturgical application, and texts in them are selected and arranged according to no identifiable principle. It is a “readable” type of miscellanies which were compiled mainly on the basis of the cognitive interests of compilers and readers. Just like the occupational ones, they also appeared to satisfy public needs but were intended for individual usage. My textological comparison had shown that mixed- content miscellanies often showed evidence of a stable content – some of them include the same constituent works in the same order, regardless that the manuscripts had no obvious genetic relationship. These correspondences were sufficiently numerous and distinctive that they could not be merely fortuitous, and the only sensible interpretation was that even when the operative organizational principle was not based on independently identifiable criteria, such as the church calendar, liturgical function, or thematic considerations, mixed-content miscellanies (or, at least, portions of their contents) nonetheless fell into types. In this respect, the apparent free selection and arrangement of texts in mixed-content miscellanies turns out to be illusory. The problem was – as the corpus of manuscripts that I and my colleagues needed to examine grew – our ability to keep track of the structure of each one, and to identify structural correspondences among manuscripts within the corpus, diminished. So, at the end of 1993 I addressed a letter to Prof. David Birnbaum (University of Pittsburgh, PA) with a request to help me to solve the problem. He and my colleague Andrey Boyadzhiev (Sofia University) pointed out to me that computers are well suited to recording, processing, and analyzing large amounts of data, and to identifying patterns within the data, and their proposal was that we try to develop a computer system for description of manuscripts, for their analysis and of course, for searching the data. Our collaboration in this project is now ten years old, and our talk today presents an overview of that collaboration.

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The project examined the responsiveness of the telenursing service provided by the Child Health Line (hereinafter referred to as CHL). It aimed to provide an account of population usage of the service, the call request types and the response of the service to the calls. In so doing, the project extends the current body of knowledge pertaining to the provision of parenting support through telenursing. Approximately 900 calls to the CHL were audio-recorded over the December 2005-2006 Christmas-New Year period. A protocol was developed to code characteristics of the call, the interactional features between the caller and nurse call-taker, and the extent to which there was (a) agreement on problem definition and the plan of action and (b) interactional alignment between nurse and caller. A quantitative analysis examined the frequencies of the main topics covered in calls to the CHL and any statistical associations between types of calls, length of calls and nurse-caller alignment. In addition, a detailed qualitative analysis was conducted on a subset of calls dealing with the nurse management of calls seeking medical advice and information. Key findings include: • Overall, 74% of the calls discussed parenting and child development issues, 48% discussed health/medical issues, and 16% were information-seeking calls. • More specifically: o 21% discussed health/medical and parenting and child development issues. o 3% discussed parenting and information-seeking issues. o 5% discussed health/medical, parenting/development and information issues. o 18% exclusively focussed on health and medical issues and therefore were outside the remit of the intended scope of the CHL. These calls caused interactional dilemmas for the nurse call-takers as they simultaneously dealt with parental expectations for help and the CHL guidelines indicating that offering medical advice was outside the remit of the service. • Most frequent reasons for calling were to discuss sleep, feeding, normative infant physical functions and parenting advice. • The average length of calls to the CHL was 7 minutes. • Longer calls were more likely to involve nurse call-takers giving advice on more than one topic, the caller displaying strong emotions, the caller not specifically providing the reason for the call, and the caller discussing parenting and developmental issues. • Shorter calls were characterised by the nurse suggesting that the child receive immediate medical attention, the nurse emphasising the importance or urgency of the plan of action, the caller referring to or requesting confirmation of a diagnosis, and caller and nurse call-taker discussion of health and medical issues. • The majority of calls, 92%, achieved parent-nurse alignment by the conclusion of the call. However, 8% did not. • The 8% of calls that were not aligned require further quantitative and qualitative investigation of the interactional features. The findings are pertinent in the current context where Child Health Line now resides within 13HEALTH. These findings indicate: 1. A high demand for parenting advice. 2. Nurse call-takers have a high level of competency in dealing with calls about parenting and normal child development, which is the remit of the CHL. 3. Nurse call-takers and callers achieve a high degree of alignment when both parties agree on a course of action. 4. There is scope for developing professional practice in calls that present difficulties in terms of call content, interactional behaviour and call closure. Recommendations of the project: 1. There are numerous opportunities for further research on interactional aspects of calls to the CHL, such as further investigations of the interactional features and the association of the features to alignment and nonalignment. The rich and detailed insights into the patterns of nurse-parent interactions were afforded by the audio-recording and analysis of calls to the CHL. 2. The regular recording of calls would serve as a way of increasing understanding of the type and nature of calls received, and provide a valuable training resource. Recording and analysing calls to CHL provides insight into the operation of the service, including evidence about the effectiveness of triaging calls. 3. Training in both recognising and dealing with problem calls may be beneficial. For example, calls where the caller showed strong emotion, appeared stressed, frustrated or troubled were less likely to be rated as aligned calls. In calls where the callers described being ‘at their wits end’, or responded to each proposed suggestion with ‘I’ve tried that’, the callers were fairly resistant to advice-giving. 4. Training could focus on strategies for managing calls relating to parenting support and advice, and parental well-being. The project found that these calls were more likely to be rated as being nonaligned. 5. With the implementation of 13HEALTH, future research could compare nurse-parent interaction following the implementation of triaging. Of the calls, 21% had both medical and parenting topics discussed and 5.3% discussed medical, parenting and information topics. Added to this, in 12% of calls, there was ambiguity between the caller and nurse call-taker as to whether the problem was medical or behavioural.

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Thesis (Master's)--University of Washington, 2013

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