900 resultados para Professional Relationship - Family
Resumo:
Pós-graduação em Enfermagem (mestrado profissional) - FMB
Resumo:
to assess how nurses perceive autonomy, control over the environment, the professional relationship between nurses and physicians and the organizational support and correlate them with burnout, satisfaction at work, quality of work and the intention to quit work in primary healthcare. cross-sectional and correlation study, using a sample of 198 nurses. The tools used were the Nursing Work Index Revised, Maslach Burnout Inventory and a form to characterize the nurses. To analyze the data, descriptive statistics were applied and Spearman's correlation coefficient was used. the nurses assessed that the environment is partially favorable for: autonomy, professional relationship and organizational support and that the control over this environment is limited. Significant correlations were evidenced between the Nursing Work Index Revised, Maslach Burnout Inventory and the variables: satisfaction at work, quality of care and the intent to quit the job. the nurses' perceptions regarding the environment of practice are correlated with burnout, satisfaction at work, quality of care and the intent to quit the job. This study provides support for the restructuring of work processes in the primary health care environment and for communication among the health service management, human resources and occupational health areas.
Resumo:
Dissertação em Ciências da Educação- Especialidade Educação Especial
Resumo:
Résumé Ce travail vise à clarifier les résultats contradictoires de la littérature concernant les besoins des patients d'être informés et de participer à la prise de décision. La littérature insiste sur le contenu de l'information comme base de la prise de décision, bien qu'il existe des preuves que d'autres contenus sont importants pour les patients. La thèse essaie en outre d'identifier des possibilités de mieux répondre aux préférences d'information et de participation des patients. Les travaux ont porté en particulier sur les soins palliatifs. Une analyse de la littérature donne un aperçu sur les soins palliatifs, sur l'information des patients et sur leur participation à la prise de décisions thérapeutiques. Cette analyse résume les résultats d'études précédentes et propose un: modèle théorique d'information, de prise de décision et de relation entre ces deux domaines. Dans le cadre de ce travail, deux études empiriques ont utilisé des questionnaires écrits adressés à des personnes privées et à des professionnels de la santé, couvrant la Suisse et le Royaume Uni, pour identifier d'éventuelles différences entre ces deux pays. Les enquêtes ont été focalisées sur des patients souffrant de cancer du poumon. Les instruments utilisés pour ces études proviennent de la littérature afin de les rendre comparables. Le taux de réponse aux questionnaires était de 30-40%. La majorité des participants aux enquêtes estime que les patients devraient: - collaborer à la prise de décision quant à leur traitement - recevoir autant d'information que possible, positive aussi bien que négative - recevoir toutes les informations mentionnées dans le questionnaire (concernant la maladie, le diagnostic et les traitements), tenant compte de la diversité des priorités des patients - être soutenus par des professionnels de la santé, leur famille, leurs amis et/ou les personnes souffrant de la même maladie En plus, les participants aux enquêtes ont identifié divers contenus de l'information aux patients souffrant d'une maladie grave. Ces contenus comprennent entre autres: - L'aide à la prise de décision concernant le traitement - la possibilité de maintenir le contrôle de la situation - la construction d'une relation entre le patient et le soignant - l'encouragement à faire des projets d'avenir - l'influence de l'état émotionnel - l'aide à la compréhension de la maladie et de son impact - les sources potentielles d'états confusionnels et d'états anxieux La plupart des contenus proposés sont positifs. Les résultats suggèrent la coexistence possible de différents contenus à un moment donné ainsi que leur changement au cours du temps. Un modèle est ensuite développé et commenté pour présenter le diagnostic d'une maladie grave. Ce modèle est basé sur la littérature et intègre les résultats des études empiriques réalisées dans le cadre de ce travail. Ce travail analyse également les sources préférées d'information et de soutien, facteurs qui peuvent influencer ou faire obstacle aux préférences d'information et de participation. Les deux groupes de participants considèrent les médecins spécialistes comme la meilleure source d'information. En ce qui concerne le soutien, les points de vue divergent entre les personnes privées et les professionnels de la santé: généralement, les rôles de soutien semblent peu définis parmi les professionnels. Les barrières à l'information adéquate du patient apparaissent fréquemment liées aux caractéristiques des professionnels et aux problèmes d'organisation. Des progrès dans ce domaine contribueraient à améliorer les soins fournis aux patients. Finalement, les limites des études empiriques sont discutées. Celles-ci comprennent, entre autres, la représentativité restreinte des participants et les objections de certains groupes de participants à quelques détails des questionnaires. Summary The present thesis follows a call from the current body of literature to better understand patient needs for information and for participation in decision-making, as previous research findings had been contradictory. Information so far seems to have been considered essentially as a means to making treatment decisions, despite certain evidence that it may have a number of other values to patients. Furthermore, the thesis aims to identify ways to optimise meeting patient preferences for information and participation in treatment decisions. The current field of interest is palliative care. An extensive literature review depicts the background of current concepts of palliative care, patient information and patient involvement into treatment decisions. It also draws together results from previous studies and develops a theoretical model of information, decision-making, and the relationship between them. This is followed by two empirical studies collecting data from members of the general public and health care professionals by means of postal questionnaires. The professional study covers both Switzerland and the United Kingdom in order to identify possible differences between countries. Both studies focus on newly diagnosed lung cancer patients. The instruments used were taken from the literature to make them comparable. The response rate in both surveys was 30-40%, as expected -sufficient to allow stastical tests to be performed. A third study, addressed to lung cancer patients themselves, turned out to require too much time within the frame available. A majority of both study populations thought that patients should: - have a collaborative role in treatment-related decision-making -receive as much information as possible, good or bad - receive all types of information mentioned in the questionnaire (about illness, tests, and treatment), although priorities varied across the study populations - be supported by health professionals, family members, friends and/or others with the same illness Furthermore they identified various 'meanings' information may have to patients with a serious illness. These included: - being an aid in treatment-related decision-making - allowing control to be maintained over the situation - helping the patient-professional relationship to be constructed - allowing plans to be made - being positive for the patient's emotional state - helping the illness and its impact to be understood - being a source of anxiety - being a potential source of confusion to the patient Meanings were mostly positive. It was suggested that different meanings could co-exist at a given time and that they might change over time. A model of coping with the disclosure of a serious diagnosis is then developped. This model is based on existing models of coping with threatening events, as takeñ from the literature [ref. 77, 78], and integrates findings from the empirical studies. The thesis then analyses the remaining aspects apparent from the two surveys. These range from the identification of preferred information and support providers to factors influencing or impeding information and participation preferences. Specialist doctors were identified by both study populations as the best information providers whilst with regard to support provision views differed between the general public and health professionals. A need for better definition of supportive roles among health care workers seemed apparent. Barriers to information provision often seem related to health professional characteristics or organisational difficulties, and improvements in the latter field could well help optimising patient care. Finally, limitations of the studies are discussed, including questions of representativness of certain results and difficulties with or objections against questionnaire details by some groups of respondents.
Resumo:
Ce mémoire s’intéresse à la centralité des rôles via le temps consacré au rôle professionnel et au rôle familial qui interviennent dans deux principales relations. Premièrement, le temps consacré à la famille intervient entre le conflit travail → famille et la dépression et deuxièmement le temps consacré au travail s’immisce dans la relation présente entre le conflit famille → travail et l’épuisement professionnel. Les données pour effectuer cette recherche sont celles de l’Équipe de recherche sur le travail et la santé mentale (ERTSM). L’échantillon est composé de 410 employés du Service de Police de la Ville de Montréal (SPVM). Les résultats des analyses de régression ont confirmé le rôle modérateur du temps consacré au rôle familial dans la relation entre le conflit travail → famille et la dépression. Par contre, le rôle modérateur du temps consacré au rôle professionnel intervenant entre le conflit famille → travail et l’épuisement professionnel est infirmé. Des analyses complémentaires permettent toutefois de trouver une différence entre les hommes et les femmes au niveau de l’association entre le conflit famille → travail et l’épuisement professionnel avec le temps consacré au rôle professionnel.
Resumo:
La présente étude porte sur l’expérience pénale de jeunes femmes ayant porté plainte ou témoigné contre un proxénète. En effectuant notre recherche, notre intention était de comprendre le vécu de ces jeunes femmes lors de leur relation avec le proxénète ainsi que de mieux saisir leurs motivations et attentes en recourant au système pénal. Nous avions également pour objectif de cerner les effets de leur expérience judiciaire sur leur vie en général. Afin de recueillir le point de vue des jeunes femmes et de rendre compte du sens qu’elles donnent à leur expérience au sein du processus pénal, nous avons effectué dix entretiens à tendance non-directive avec des jeunes femmes ayant fait cette expérience. L’analyse montre, dans un premier temps, qu’une fragilité émotionnelle conjuguée à une situation financière précaire constituent un facteur de risque de tomber sous l’emprise d’un proxénète. Malgré la présence d’une vulnérabilité les prédisposant à s’investir dans une relation d’abus, une majorité de jeunes femmes démontrent une ouverture face au monde prostitutionnel avant de faire la connaissance d’un proxénète. L’entrée dans le domaine de la prostitution ne peut donc être uniquement attribuable à l’influence d’un proxénète et constitue plutôt le corollaire d’un amalgame de facteurs. Au début de la relation, la manipulation du proxénète vise essentiellement à renforcer un intérêt à se prostituer déjà présent chez plusieurs jeunes femmes. Dans le cas de celles qui n’ont jamais envisagé de s’adonner à des activités de prostitution, c’est une dépendance affective préexistante qui les amènera à se laisser convaincre de s’engager dans cette avenue. Que la nature de la relation avec le proxénète soit professionnelle ou amoureuse, toutes les jeunes femmes que nous avons rencontrées sont rapidement confrontées à des stratégies de manipulation et font les frais de manifestations de violence visant à les assujettir. L’amorce d’une prise de conscience de la situation d’abus qui leur est imposée constitue l’élément-clé qui les amène à prendre la décision de quitter leur proxénète et à accepter de coopérer avec les policiers. Celles qui entretiennent une relation de travail avec le proxénète amorceront cette réflexion avant celles en relation de couple. Ce constat s’explique par l’amour que celles qui se considèrent en relation de couple ressentent à l’égard du proxénète qui, non seulement les rend plus vulnérables à sa manipulation, mais freine également toute tentative d’autonomisation face à lui. Le recours à l’aide des policiers ne va pas de soi pour toutes les jeunes femmes sous le joug d’un proxénète. Bien que l’influence d’une personne bienveillante joue souvent un rôle significatif sur leur décision de porter plainte, le choix de collaborer avec les intervenants judiciaires découle essentiellement de leur propre réflexion psychologique vis-à-vis de leur situation. En portant plainte, elles souhaitent généralement être délivrées de l’emprise du proxénète et être protégées par le système pénal afin d’avoir le temps nécessaire pour prendre des décisions quant à la réorganisation de leur vie. Pendant les procédures judiciaires, les jeunes femmes se disent pour la plupart anxieuses à l’idée de rendre témoignage. Leurs appréhensions sont essentiellement liées à la crainte de revoir le proxénète ainsi qu’à la peur de ne pas être crue par le juge. Les principales motivations qui poussent les interviewées à maintenir leur plainte sont le désir de démontrer au proxénète qu’il n’a plus d’emprise sur elles et de mettre un terme à cette expérience de vie. La représentation qu’elles se font du traitement reçu dans le cadre des procédures pénales est généralement positive pour peu que l’attitude des intervenants judiciaires à leur endroit ait été empreinte d’empathie et qu’elles aient été impliquées dans le dossier. Ainsi, qu’elles aient initié ou pas la démarche pénale, les jeunes femmes qui se sentent soutenues par les policiers et les intervenants judiciaires seront plus enclines à maintenir leur plainte jusqu’à la fin des procédures pénales. Suite à leur relation avec le proxénète, les jeunes femmes sont aux prises avec de multiples conséquences qui affectent différentes sphères de leur vie. Malgré leurs nombreuses séquelles psychologiques, physiques et sociales, peu sont celles qui s’impliquent jusqu'au bout d’une démarche thérapeutique. Plusieurs estiment ne pas être prêtes à se lancer dans une telle démarche, alors que d’autres ont l’impression que personne ne peut réellement les aider et préfèrent s’en remettre à leur résilience ou utiliser des moyens alternatifs pour passer au travers de cette épreuve de vie. Les jeunes femmes qui reçoivent l’aide de leurs proches et/ou d’organismes professionnels sont celles qui perçoivent le plus rapidement les effets bénéfiques de leur implication pénale. Il ressort de notre analyse que l’expérience pénale vient renforcer une autonomisation déjà amorcée par la jeune femme lors de la rupture avec le proxénète. Les impacts de l’implication pénale sont doubles : elle permet aux jeunes femmes d’augmenter l’estime qu’elles ont d’elles-mêmes, et de couper définitivement tous contacts avec le souteneur. Le système pénal comporte cependant des limites puisqu’il n’a aucun effet sur le contexte de vie des jeunes femmes et, par le fait même, sur leurs activités prostitutionnelles. Ainsi, bon nombre de jeunes femmes retournent dans leur milieu d’origine après la démarche pénale et doivent continuer à composer avec les conditions associées à leur mode de vie antérieur. Qui plus est, l’effet déstabilisant lié à l’expérience pénale a pour conséquence de retarder leur rétablissement psychologique et la réorganisation de leur existence. Celles qui arrivent à réorienter le plus rapidement leur vie sont les jeunes femmes qui reçoivent le soutien de leurs proches ainsi que celles qui n’entretenaient pas de relation amoureuse avec le proxénète. Mots-clés : proxénétisme, prostitution, système pénal, empowerment, stigmatisation.
Resumo:
À ce jour, 80% des aînés restent à domicile grâce au soutien d’une proche-soignante(Ducharme, Lebel et Bergman, 2001; Colinet, Clepkens et Meire, 2003; Laporthe, 2005). Dans une large proportion des cas, la condition de l’aîné requiert des soins spécifiques et le recours aux services formels s’impose. Lorsque tel est le cas, les acteurs formels et informels se côtoient. Cette recherche aborde la relation entre les intervenantes et les proches-soignantes d’un aîné dont la condition requiert des services formels, sous l’angle de la négociation des services. Plus précisément, elle vise à vérifier la présence de négociation dans les échanges entre les acteurs, à comprendre comment les proches-soignantes tentent de négocier les services et à découvrir l’objet de cette négociation ainsi que la forme de son expression, implicite ou explicite. Enfin, elle cherche à explorer par l’analyse des échanges, les techniques de négociations utilisées par les acteurs informels du soutien à l’aîné. Dans le cadre de cette étude qualitative, quatre entrevues semi-dirigées ont été réalisées auprès de proches-soignantes d’aînés atteints de la maladie d’Alzheimer. Les résultats indiquent qu’il y a présence de négociation et que celle-ci émerge du processus de réception des services. Elle résulte d’apprentissages tirés des expériences vécues avec les intervenantes et les services. Elle est utilisée par les proches-soignantes pour négocier plusieurs dimensions des services et s’actualise dans l’usage de diverses techniques de négociation.
Resumo:
This study aims at solidifying the theoretical bases to provide, above all, an explanation for this phenomenon which currently happens, with a scenario of social, political, economic and cultural transformations worldwide in medium cities. Nevertheless, because it has different dimensions from its transformation axes, gentrification comes with change, but also with the introduction of a new purpose in the space using and occupation, outlining in this context the identity of places from the formation of centralities with the presence of flows with social and economic dynamicsThe current forms of geographic space appropriation show the directions of the senses and ideological profile which recreates the meanings and uses of content and materials from descriptions of a historical past. However, today there is an economic context in the urban space which refers to a search of strategies for change, i.e., the acquisition of parameter aimed at meeting the demands of the relationship between capital and labor, which ends up overriding some actions for the specification of the transformation methods within the urban space to be explained by new needs and also by the agents from the value adding to their interests and investments. Thus, we assume that the appreciation/gentrification of urban spaces may or may not result from the building of a public space, since the dialogic structure as a place of political interaction externalize conflicts and disagreements in general; it keeps segregating spaces. As new spaces are transformed, the access to them tends to happen with particular restriction, whereas some places like parks, shopping malls, high-rise and horizontal condos are the scene for major professional and family events. In this context, the gentrification process is used to designate interventions in the urban environment, in certain city spaces which are considered central to public and private investments. A historical place is permitted to be presented as a scenario, a stage full of attractions, through the transformation process. Studying gentrification consists of an analysis of the underlying interests in the transformation of these areas, and especially of the assessment of the interest level in the private sector to partner in order to modify the landscape. Gentrification results from the transformation processes of capital, which influences the efforts and investments application in order to establish and achieve optimal economic growth, focusing on a location socio-culturally centered in the urban space. Thus, the urban social structure develops in the light of some questions that relate not only the cities growth but also environmental conditions it provides in cities like Mossoro, State of Rio Grande do Norte, Brazil 2005 a 2011.
Resumo:
Family Health Strategy (FHS), founded in 1994 has appeared to play a strategic role in the SUS construction and consolidation. It has reaffirmed its Principles and Guidelines and has elected family as core of attention. The principle that has guided the work concerns the quality of the relationship between professional and family. Thus, the FHS has the family as a subject of health-disease process, and relations with its own characteristics and can be partners in building their health and improvement of quality of life of its members and the entire community. This study aims to characterize the surgeon-dentist (SD) working process in the family health strategy, from the knowledge of the SD integration with other team members; organization of services; development of shares, changes perceived by SDs, as well as knowing the surgeon-dentist profile who is part of this strategy. The collecting tool used was a semi-structured questionnaire, in which participated 30 professionals. As for profile, most professionals were women, completed the graduation in public university and did not have any training to work by joining the FHS. Almost all have other public or private working ties. They often carry out activities with students, and occasionally do home visits. In relation to team work, in activities such as home visits, school health, community activities, among others, they sometimes seek the cooperation of other members. The way of accessing for users in the most part has occurred through the schedule. The most frequently activities made to the Centro Especialidades Odontológicas (CEO), are in Endodontics and Prosthesis. The majority of them participate in team meetings, but they do not have frequency set to happen. As for the planning and programming of activities to be conducted, most said that individually develops them. Concerning the performance of their duties, most reported being satisfied, but that improvements could happen. Besides, they reported improvements in dental care following the inclusion of SD in the FHS in various aspects, such as access, organization, humanization, care and oral disease prevention. The professionals had poor integration with other team members, in addition to have a profile to more individualistic work, a fact seized by way of development and planning of actions. They work the actions in individual and curative way, in detriment promotion and collective ones. They work humanization, definition of territory and adscript population. Thus, it is concluded that the working process developed by SDs, includes the part which is advocated by FHS. This points out to a greater undertaking of this process aiming to detect the weakness met in order to reach the potential that the FHS represents in organization of basic attention
Resumo:
This article describes the Reflecting Practitioners Program developed by Instituto Familiae at GRATA (Grupo de Assistência em Transtornos Alimentares) placed at the Clinical Hospital of the Faculty of Medicine of Ribeirão Preto - University of Sao Paulo (HC-FMRP-USP). The aim of this program was to take care of the caretakers - the GRATA interdisciplinary team - through the development of their reflecting ability, the appropriation of their own resources and the support on constructing alternative histories and on solving situations defined by them as problematic. Thirteen monthly meeting had been carried out among Familiae members and GRATA interdisciplinary team. The changes described by the participants had occurred through sessions developed with interdisciplinary pairs and through the development of their capacity to construct more comfortable positions - as members of the team and in the relationship among professional/client/ family. This triad became to be seen by the team through its resources and abilities, instead of its flaws and lacks. As a result, horizontal relationships could be privileged instead of hierarchical ones.
Resumo:
Pós-graduação em Educação Escolar - FCLAR
Resumo:
Analyze possible relationships between the bankruptcy and the family structure of informal micro-enterprises in Fortaleza city, Brazil. The analysis began with a research among micro-entrepreneurs who were beneficiaries of PROFITEC loans in bankruptcy and non-bankruptcy situation in 1997-1999 period. Evaluate whether the overlap of family and professional relationship inside the organizational structure of those micro-enterprises is a factor leading to bankruptcy. The comparative analysis divides the micro-enterprises into two groups: one that which had complied with the loan obligations (abiding firms) and another which had not (non-abiding firms). The analysis pointed out the familiar structure as having positive and negative influences over organizational work in both groups. The research also realized that those groups of family informal micro-enterprises do not recognize the professional problems related to the family, giving room for managerial conflicts related to the compliance, work time and use of profit. We cannot say that family structure of the informal microenterprises is the decisive cause for non-abidance, since there are also family firms which have the same disadvantages of both groups, but are complying with their obligations. The personal relationships in the informal family firms, however, define good practices and behaviors that definitely affect their operations.
Resumo:
O uso abusivo de substâncias psicoativas tem sido objeto de preocupação e alvo de políticas públicas de enfrentamento, praticamente no mundo todo. O reconhecimento de que tal forma de uso acarreta relevantes consequências econômicas, sociais, acadêmicas, familiares e de saúde física e mental, tem levado as autoridades competentes a criar programas que visam a fazer frente à expansão desse fenômeno. No Brasil, após um período em que o tratamento oferecido aos usuários de substâncias era predominantemente asilar, vem ocorrendo mudanças significativas no modelo de atenção a essa população, notadamente com a implantação dos Centros de Atenção Psicossocial Álcool e Drogas, dentro da estrutura do Sistema Único de Saúde SUS. O presente estudo tem por objetivo identificar e analisar a percepção dos pro-fissionais de saúde mental que atuam no CAPS-ad, sobre a pertinência e a eficácia das abor-dagens e técnicas por eles utilizadas no atendimento aos usuários de substâncias psicoativas. Visa também a conhecer a formação acadêmica e complementar desses trabalhadores; a natu-reza das relações profissionais que se estabelecem entre os membros da equipe; os resultados obtidos com o trabalho e o grau de satisfação dos profissionais com esses resultados. Objetiva ainda a identificar a representação que eles fazem desses usuários e o grau de confiança na proposta CAPS-ad. Para a coleta de dados utilizou-se a técnica de entrevistas semi-estruturadas e o tratamento dos dados foi realizado com base na técnica de Análise de Conte-údo de Laurence Bardin. A investigação revelou que os profissionais não têm formação para lidar com dependência química, que a equipe não atua de forma interdisciplinar e que o trata-mento é realizado de forma aleatória e com baixa eficácia. A representação que fazem do usu-ário é a de um indivíduo doente e ou vitimado pelas condições familiares e sócio-econômicas. Constatou-se também que a maioria dos profissionais tem dúvidas quanto à adequação do CAPS-ad como proposta para cuidar dos usuários de álcool e outras drogas.
Resumo:
This study aims at solidifying the theoretical bases to provide, above all, an explanation for this phenomenon which currently happens, with a scenario of social, political, economic and cultural transformations worldwide in medium cities. Nevertheless, because it has different dimensions from its transformation axes, gentrification comes with change, but also with the introduction of a new purpose in the space using and occupation, outlining in this context the identity of places from the formation of centralities with the presence of flows with social and economic dynamicsThe current forms of geographic space appropriation show the directions of the senses and ideological profile which recreates the meanings and uses of content and materials from descriptions of a historical past. However, today there is an economic context in the urban space which refers to a search of strategies for change, i.e., the acquisition of parameter aimed at meeting the demands of the relationship between capital and labor, which ends up overriding some actions for the specification of the transformation methods within the urban space to be explained by new needs and also by the agents from the value adding to their interests and investments. Thus, we assume that the appreciation/gentrification of urban spaces may or may not result from the building of a public space, since the dialogic structure as a place of political interaction externalize conflicts and disagreements in general; it keeps segregating spaces. As new spaces are transformed, the access to them tends to happen with particular restriction, whereas some places like parks, shopping malls, high-rise and horizontal condos are the scene for major professional and family events. In this context, the gentrification process is used to designate interventions in the urban environment, in certain city spaces which are considered central to public and private investments. A historical place is permitted to be presented as a scenario, a stage full of attractions, through the transformation process. Studying gentrification consists of an analysis of the underlying interests in the transformation of these areas, and especially of the assessment of the interest level in the private sector to partner in order to modify the landscape. Gentrification results from the transformation processes of capital, which influences the efforts and investments application in order to establish and achieve optimal economic growth, focusing on a location socio-culturally centered in the urban space. Thus, the urban social structure develops in the light of some questions that relate not only the cities growth but also environmental conditions it provides in cities like Mossoro, State of Rio Grande do Norte, Brazil 2005 a 2011.
Resumo:
Introdução The hospitalization of a child is an experience that causes big changes in child and his family life. The parents often suffer from stress and anxiety. This can affect their relationship with the child. Because of the closeness to the parents, nurses have an important role in giving parents support so they can reduce their stress and have more energy to support and take care of their children and in the inclusion of the family in the process of care Objectivos The aim of this study was to define what family-centered care is, to define the needs of hospitalized children's parents and to identify the strategies and methods that the nurses use to give parental support adapted to the parent's needs. It was also a goal to identify and understand the main differences between parental support given by nurses in Belgium and Portugal. Metodologia The study exists out of two parts. First is an integrative review of literature. The search was performed using the databases MEDLINE, CINAHL , PubMed and Science Direct. 18 Articles were selected based on inclusion and exclusion criteria. They had to involve nurses, hospitalized children between 0 and 18 years and their parents. Second part was a focus group. The participants were pediatric nurses from Portugal and Belgium. The goal was to understand different perspectives related to the parental needs of hospitalized children and nursing interventions to answer that needs. Resultados family-centered care can be considered as a partnership between family and nurses. It has some general principles: information sharing, respect differences, negotiation and care in the context of the family. Parent's participation is important to reduce the parental stress and it is essential for meeting the needs of the children. Parents have different needs: knowledge and communication, support, comfort, proximity and assurance. Parents cope with stress in different ways and nurses can support them while they are in the hospital. It is a nurse task to identify the stressors and know methods of emotional support, so she can protect the family structure. Nurses should always see the family as a path to the child, with whom the nurses should worry about taking care and meeting their needs. This is crucial to ensure the family's well-being, adaption to hospitalization and the child's recovery. Conclusões Nurses should collect information about the family which includes family relationships, cultural and religious habits and familiar dynamic. Parents need interpersonal emotional support. It is important for parents to be close to their children but they also need to take care of themselves. When nurses have enough information they can use it to the identification of parental needs and the planning of nursing interventions. It is important that nurses create an environment where parents feel safe and that they have privacy. To create a therapeutic and professional relationship efficient communication is needed. Parents will experience less stress and anxiety.