A primer of oil well service and workover.

Mode of access: Internet.

Primera Reservoir Ltd. strategic position analysis

The purpose of this work is to understand the internal and external structure in which the company operates to provide an idea of the strategic actions needed to accomplish their organizational objectives. A strategic software was employed to build up phase one and phase two, phase one involved analysing internal and external factors that influence the company, comprehending their core competences, factors that influence the market and identification of strengths and weaknesses. Phase two consisted on providing an idea of their real competitive position and the suggestion of a development strategy, given the possible limitations in the external factors, the company should carefully analyse some of the opportunities present in the industry overseas to continue to develop their business and increase its profitability. Furthermore, a source of competitive advantage was found in their outbound logistics which could serve a differentiator between their competitors.

Lubrificação de compressores que aspiram fluido frigorigéneo a temperaturas inferiores a -30° C

Trabalho Final de Mestrado para obtenção do grau de Mestre em Engenharia Mecânica

Estudi comparatiu sobre competències parentals de famílies amb dinàmiques violentes vs. famílies amb dinàmiques no violentes ateses al SATAF

A partir de la recerca pilot "Estudi descriptiu de famílies amb dinàmiques de violència domèstica en un context judicial d'ordre civil" es constatà que la valoració tècnica prioritza de forma clara la consideració de les competències i habilitats parentals d'ambdós progenitors quant a formular propostes relacionals. Tenint en compte l'escassa literatura especialitzada quant a les competències parentals de les famílies sotmeses a dinàmiques de violència a la llar, aquest estudi pretén establir una comparativa entre les competències parentals de les famílies ateses al SATAF de Barcelona durant l'any 2008, que presenten dinàmiques amb continguts violents, vs. d'altres famílies que no queden contextualitzades en la violència relacional. Això respon a l'objectiu de constatar l'existència o no de diferències en els estils de criança d'ambdós tipus de famílies, així com si existeixen divergències associades al gènere. A tal fi s'han emprat el test CUIDA i una graella tècnica heteroaplicada per obtenir una mesura de les competències d'aquestes famílies. Els principals resultats obtinguts han partit d'una anàlisi estadística no-paramètrica, considerant el petit tamany de la mostra. A partir d'aquesta anàlisi es copsen diferències entre ambdós tipus de famílies quant a llurs capacitats parentals, així com s'observen dèficits en les mares i pares provinents de dinàmiques violentes. Així mateix, es conclou la dificultat de mesura de les competències parentals a partir de proves d'autoinforme. Finalment, es suggereix el desenvolupament de programes de recuperació i/o millora específics de la parentalitat orientats a aquests progenitors, per tal d'augmentar els nivells de benestar dels seus fills.

La perdurabilidad del sector estratégico de empaques de polietileno de baja densidad en la localidad de los Mártires de la ciudad de Bogotá D.C.

El presente texto tiene como objetivo identificar las prácticas organizacionales relevantes en dirección y gerencia que han desarrollado las empresas dedicadas a la fabricación y comercialización de empaques de polietileno de baja densidad (PEBD), ubicadas en Los Mártires, las cuales permitieron que dichas empresas se mantuvieran en el mercado durante más de una década, siendo entonces exitosas en medio de circunstancias adversas. El trabajo se apoya en la reflexión de los aspectos, alcances y primordiales enseñanzas del uso del instrumento: “Estudio de condiciones para la perdurabilidad” (ECP), como resultado de las investigaciones que adelanta el Grupo de Investigación en Perdurabilidad Empresarial (GIPE) de la Universidad del Rosario, que sirve a modo de metodología innovadora como parámetro importante para futuros trabajos tanto académicos como de consultoría, sobre el comportamiento de las organizaciones y las dinámicas en las cuales se desempeñan. El documento presenta inicialmente los conceptos que conforman la propuesta del “Estudio de condiciones para la perdurabilidad” (ECP), el contexto de las cadenas productivas del sector de plásticos, las particularidades de la localidad en donde se ubican y las características de las “pymes” en la ciudad de Bogotá, para establecer las dimensiones más significativas del perfil que las identifica hasta la fecha; para de tal manera estudiar posteriormente la serie de componentes que evidencian las condiciones propias de perdurabilidad. Finalmente, se determinan algunas prácticas organizacionales que han funcionado en los últimos años en las “pymes” en el contexto empresarial de la ciudad de Bogotá D.C., y se concluye que la perdurabilidad de dichas empresas constituye el surgimiento de propiedades y procesos complejos del sistema de empresas en su conjunto, que no son reducibles a las propiedades o procesos de las empresas individuales.

Benefits and resource implications of family meetings for hospitalized palliative care patients: research protocol.

BACKGROUND:
Palliative care focuses on supporting patients diagnosed with advanced, incurable disease; it is 'family centered', with the patient and their family (the unit of care) being core to all its endeavours. However, approximately 30-50% of carers experience psychological distress which is typically under recognised and consequently not addressed. Family meetings (FM) are recommended as a means whereby health professionals, together with family carers and patients discuss psychosocial issues and plan care; however there is minimal empirical research to determine the net effect of these meetings and the resources required to implement them systematically. The aims of this study were to evaluate: (1) if family carers of hospitalised patients with advanced disease (referred to a specialist palliative care in-patient setting or palliative care consultancy service) who receive a FM report significantly lower psychological distress (primary outcome), fewer unmet needs, increased quality of life and feel more prepared for the caregiving role; (2) if patients who receive the FM experience appropriate quality of end-of-life care, as demonstrated by fewer hospital admissions, fewer emergency department presentations, fewer intensive care unit hours, less chemotherapy treatment (in last 30 days of life), and higher likelihood of death in the place of their choice and access to supportive care services; (3) the optimal time point to deliver FM and; (4) to determine the cost-benefit and resource implications of implementing FM meetings into routine practice.
METHODS:
Cluster type trial design with two way randomization for aims 1-3 and health economic modeling and qualitative interviews with health for professionals for aim 4.
DISCUSSION:
The research will determine whether FMs have positive practical and psychological impacts on the family, impacts on health service usage, and financial benefits to the health care sector. This study will also provide clear guidance on appropriate timing in the disease/care trajectory to provide a family meeting.

Productizing professional consultancy services modularly through service blueprinting: Case QPR Software

Services are getting more complex and difficult to manage, but much less attention and resources are directed towards service development than product development both in literature and business life. The paper sheds light on how productization together with modularization and service blueprinting would help make consultancy services more manageable, scalable and efficient while retaining their customer focus. The research was qualitative and based on active research and participant observation. A theoretical framework was constructed on the basis of relevant literature and was then evaluated in two steps: first the overall framework was evaluated by mirroring it to a real life case at QPR Software. Then a service blueprint was created of a selected service, and its benefits and challenges were evaluated. The framework reflected the case company's situation well. Service blueprinting proved to be a valuable tool for facilitating discussion and knowledge sharing. The characteristics of consultancy services provide many challenges for productization. They are highly heterogeneous and people-centric whereas productization is based on standardizing the offering, the delivery processes and managing the service's tangible properties. The research indicated that by modularizing services, both customer focus and standardization can be achieved by creating variety.

Internationalization of professional service firms: the case of a brazilian engineering consultancy company

A importância do tema da internacionalização é crescente, tanto para empresas quanto para seus administradores. É praticamente impossível permanecer alheio à globalização e às suas conseqüências; mesmo que uma empresa opte por permanecer em seu mercado local, pode ser necessário considerar os efeitos de concorrentes baseados no exterior. Hoje, além de grandes corporações, pequenas e medias empresas também tem se internacionalizado. Empresas prestadoras de serviços profissionais, como consultoria de engenharia, não são exceção, e alguns fatores contribuem para o interesse em estudar este setor específico. Em primeiro lugar, deve-se considerar a sua importância para a sociedade, especialmente os países em desenvolvimento, os quais frequentemente sofrem com a carência de investimentos em infra-estrutura. Além disso, existe também a possibilidade de estabelecer analogias entre este e outros serviços de consultoria, como os de advogados, contadores e administradores. Finalmente, contribui para o interesse o fato de que o ativo principal destas empresas é o conhecimento, o qual tem se tornado cada vez mais um aspecto chave para o desempenho e lucratividade das empresas. O objetivo deste estudo é explorar o processo de internacionalização de empresas brasileiras de consultoria de engenharia, identificando os maiores obstáculos, dificuldades e fontes de desvantagem enfrentados por estas empresas na sua internacionalização. Paralelamente, foram realizados esforços para identificar vantagens competitivas que pudessem compensar estas dificuldades. A fim de atingir este objetivo, foi realizado um estudo de caso, focado em uma companhia com uma dúzia de projetos internacionais. Este procedimento permitiu constatações interessantes; espera-se que as informações obtidas e as recomendações decorrentes possam contribuir para iniciativas futuras de internacionalização de pequenas e médias empresas de serviços profissionais.

Highway accident report : Hoppy's Oil Service, inc., truck overturn and fire, State Route 128, Braintree, Massachusetts, October 18, 1973 /

Mode of access: Internet.

Johns-Manville service to the oil industry.

Mode of access: Internet.

Level monitoring system for waste oil containers: an EPS@ISEP project

Waste oil recycling companies play a very important role in our society. Competition among companies is tough and process optimization is essential for survival. By equipping oil containers with a level monitoring system that periodically reports the level and alerts when it reaches the preset threshold, the oil recycling companies are able to streamline the oil collection process and, thus, reduce the operation costs while maintaining the quality of service. This paper describes the development of this level monitoring system by a team of four students from different engineering backgrounds and nationalities. The team conducted a study of the state of the art, draw marketing and sustainable development plans and, finally, designed and implemented a prototype that continuously measures the container content level and sends an alert message as soon as it reaches the preset capacity.

Effectiveness of olive oil for the prevention of pressure ulcers caused in immobilized patients within the scope of primary health care: study protocol for a randomized controlled trial.

BACKGROUND Pressure ulcers are considered an important issue, mainly affecting immobilized older patients. These pressure ulcers increase the care burden for the professional health service staff as well as pharmaceutical expenditure. There are a number of studies on the effectiveness of different products used for the prevention of pressure ulcers; however, most of these studies were carried out at a hospital level, basically using hyperoxygenated fatty acids (HOFA). There are no studies focused specifically on the use of olive-oil-based products and therefore this research is intended to find the most cost-effective treatment and achieve an alternative treatment. METHODS/DESIGN The main objective is to assess the effectiveness of olive oil, comparing it with HOFA, to treat immobilized patients at home who are at risk of pressure ulcers. As a secondary objective, the cost-effectiveness balance of this new application with regard to the HOFA will be assessed. The study is designed as a noninferiority, triple-blinded, parallel, multi-center, randomized clinical trial. The scope of the study is the population attending primary health centers in Andalucía (Spain) in the regional areas of Malaga, Granada, Seville, and Cadiz. Immobilized patients at risk of pressure ulcers will be targeted. The target group will be treated by application of an olive-oil-based formula whereas the control group will be treated by application of HOFA to the control group. The follow-up period will be 16 weeks. The main variable will be the presence of pressure ulcers in the patient. Secondary variables include sociodemographic and clinical information, caregiver information, and whether technical support exists. Statistical analysis will include the Kolmogorov-Smirnov test, symmetry and kurtosis analysis, bivariate analysis using the Student's t and chi-squared tests as well as the Wilcoxon and the Man-Whitney U tests, ANOVA and multivariate logistic regression analysis. DISCUSSION The regular use of olive-oil-based formulas should be effective in preventing pressure ulcers in immobilized patients, thus leading to a more cost-effective product and an alternative treatment. TRIAL REGISTRATION Clinicaltrials.gov identifier: NCT01595347.

Carrier selection and management : A case study on Neste Oil Retail

Service provider selection has been said to be a critical factor in the formation of supply chains. Through successful selection companies can attain competitive advantage, cost savings and more flexible operations. Service provider management is the next crucial step in outsourcing process after the selection has been made. Without proper management companies cannot be sure about the level of service they have bought and they may suffer from service provider's opportunistic behavior. In worst case scenario the buyer company may end up in locked-in situation in which it is totally dependent of the service provider. This thesis studies how the case company conducts its carrier selection process along with the criteria related to it. A model for the final selection is also provided. In addition, case company's carrier management procedures are reflected against recommendations from previous researches. The research was conducted as a qualitative case study on the principal company, Neste Oil Retail. A literature review was made on outsourcing, service provider selection and service provider management. On the basis of the literature review, this thesis ended up recommending Analytic hierarchy process as the preferred model for the carrier selection. Furthermore, Agency theory was seen to be a functional framework for carrier management in this study. Empirical part of this thesis was conducted in the case company by interviewing the key persons in the selection process, making observations and going through documentations related to the subject. According to the results from the study, both carrier selection process as well as carrier management were closely in line with suggestions from literature review. Analytic hierarchy process results revealed that the case company considers service quality as the most important criteria with financial situation and price of service following behind with almost identical weights with each other. Equipment and personnel was seen as the least important selection criterion. Regarding carrier management, the study resulted in the conclusion that the company should consider engaging more in carrier development and working towards beneficial and effective relationships. Otherwise, no major changes were recommended for the case company processes.