Online newsgathering : research and reporting for journalism

If you are a journalist of any kind, you now realize that you need to know how to find the information you need online. This book shows you how to find declassified governmental files and statistics of all kinds, outlines the use of simple and complex search engines for small and large data gathering, and provides directories of subject experts. This book is for the many journalists around the world who didn't attend a formal journalism school before going to work, those who were educated before online research became mainstream, and for any student studying journalism today. It will teach you how to use the Internet wisely, efficiently, and comprehensively so that you will always have your facts straight and fast.

Newsgathering on the net

The Internet and other aspects of computer-assisted reporting (CAR) have the potential to revolutionise the newsgathering process. This book analyses and explains all of the CAR tools and techniques available on the Internet. Each chapter also contains exercises for practice and a reading list.

Foreign correspondents and fixers: an investigation of teamwork in international television newsgathering

This thesis considers the relationship between television foreign correspondents and their locally-hired 'fixers' in order to ascertain the centrality and significance of this relationship in facilitating international news production. The design of this research project, with its emphasis on news production practice, was guided by scholars in the sociology of news tradition, such as Jeremy Tunstall, Michael Schudson, Stephen Reese, Pamela Shoemaker and Simon Cottle. The main research question asks to what extent, and how, is the relationship between the correspondent and the fixer important to newsgathering? Drawing on the theories of Pierre Bourdieu concerning the journalistic field and the acquisition of cultural capital, this research demonstrates how fixers possess vital stores of capital which foreign correspondents borrow in order to be successful in the field. This thesis explores in depth how the players work in tandem to overcome the difficulties posed by multi-skilling, parachuting, instant live reporting, and the 24-hour news cycle. Current newsgathering practice in Iraq is investigated as a case study, which reveals the difficulties of reporting from this dateline and reflects on how the level of danger has changed the nature of the correspondent-fixer relationship. Within this relationship, where a correspondent has the ultimate power to hire and fire, a fixer nonetheless brings significant influence to bear on story generation and story coverage. But does this influence bring into the Western news agenda stories that genuinely reflect localised, indigenous viewpoints? Or, in this globalised world, are fixers simply 'People Like Us' (PLU), who have absorbed Western news values and will reinforce them through the stories that they propose? In other words, are correspondents likely to gain an insight into localised communities and their problems that they might not otherwise have understood, or will they have their own views and presumptions reflected back at them? This thesis examines what the use of fixers reveals about the political economy of news and the changing context of international news production. It asks whether the growing importance of fixers in newsgathering reflects a move by media companies to eventually outsource international newsgathering to local employees. This thesis employs a qualitative methodological approach involving semi-structured interviews with foreign correspondents and fixers to explore their modus operandi and to investigate the building of overseas news teams.

ABC news 24: a study of limited resources and challenging newsgathering

This was a refereed abstract for an international conference. The paper analyses the content of the 24 hour news cycle of the ABC News 24 station.

ABC news 24 and BBC world : a study of limited resources and challenging newsgathering

ABC Australia’s News 24 website proclaims: "ABC News 24 provides around the clock coverage of news events as they break at home and abroad. It’s news when you want it, on your platform - TV, mobile and online." In this article, the stations content is analysed across 24 hours of its programming and compared with the same 24 hours of programming from BBC World. The content is tested for four key values: range of stories; coverage of the big stories; competence in going live to breaking stories; and ability to add value through analysis, debate and context. The examination of the data against these four key values enables an analysis of the nature of the service and assists in assessing whether or not it is providing an enriched and different offering in a busy 24/7 media landscape.

The Vulture Club: international newsgathering via Facebook

Facebook is celebrating its 10th anniversary in 2014. Like its social media cousin, Twitter, Facebook has transformed how journalists gather and disseminate international news. On Facebook, freelance journalists work together in open and closed communities to share information about news production in the latest crisis news datelines. One such community is the Vulture Club. This 'secret' site is being used to garner resources that previously were available only to mainstream staff correspondents. The majority of the posts on this site seek advice on good fixers, visas, safety gear, hotels and contacts. This article uses content analysis to examine posts on the VC site. It concentrates in particular on requests by freelance journalists for help with finding fixers in different countries. The study compares this model to a previous research study on staff correspondents and fixers. The findings are theorised by employing the work of Pierre Bourdieu on the acquisition of social and cultural capital. 

Foreign correspondents and international newsgathering: the role of fixers

This book reveals that ‘fixers’—local experts on whom foreign correspondents rely—play a much more significant role in international television newsgathering than has been documented or understood. Murrell explores the frames though which international reporting has traditionally been analysed and then shows that fixers, who have largely been dismissed by scholars as "logistical aides", are in fact central to the day-to-day decision-making that takes place on-the-road. Murrell looks at why and how fixers are selected and what their significance is to foreign correspondence. She asks if fixers help introduce a local perspective into the international news agenda, or if fixers are simply ‘People Like Us’ (PLU). Also included are excerpts from interviews with TV correspondents and fixers and in-depth case studies of correspondents in Iraq and Indonesia.

Fixers and foreign correspondents : news production and autonomy

The television foreign correspondent's licence to roam and generate news is increasingly under threat. This paper concentrates on the micro production processes of today s correspondent as he or she goes about the job of newsgathering 'on the road', and considers the changing nature of the correspondent's autonomy. It inserts the missing character in foreign newsgathering - the locally hired fixer - and explores how this person affects the correspondent's autonomy. An analysis of interviews with 20 foreign correspondents and five fixers leads to the conclusion that the foreign correspondent is rarely the sole editorial figure on the road but is instead the main actor representing the creative interplay of a succession of fixers or 'local producers'. This deconstruction of the ways in which a correspondent builds an ad-hoc newsgathering team each time he or she lands in d new place allows for a deeper understanding of the modus operandi of reporters.

Changing journalism for the likely present

Media convergence and newsroom integration have become industry buzzwords as the ideas spread through newsrooms around the world. In November 2007 Fairfax Media in Australia introduced the newsroom of the future model, as its flagship newspapers moved into a purpose-built newsroom in Sydney. News Ltd, the country’s next biggest media group, is also embracing multi-media forms of reporting. What are the implications of this development for journalism? This paper examines changes in the practice of journalism in Australia and around the world. It attempts to answer the question: How does the practice of journalism need to change to prepare not for the future, but for the likely present.

Early in November 2007 The Sydney Morning Herald, the Australian Financial Review and the Sun-Herald moved into a new building dubbed the ‘newsroom of the future’ at One Darling Island Road in Sydney’s Darling Harbour precinct. Phil McLean, at the time Fairfax Media’s group executive editor and the man in charge of the move, said three quarters of the entire process involved getting people to ‘think differently’ – that is, to modify their mindset so they could work with multi-media.

The new newsroom symbolised the culmination of a series of major changes at Fairfax. In August 2006 the traditional newspaper company, John Fairfax Ltd, changed its name to Fairfax Media to reflect its multi-platform future. In March 2007 Fairfax launched Australia’s first online-only daily publication in Queensland, brisbanetimes.com.au. In May 2007 Fairfax completed its merger with Rural Press to become the biggest media company in Australasia, with annual revenues of about $2.5 billion and market capitalisation of about $7 billion. Two months later Fairfax got even bigger when it acquired at least one radio station in all Australian capital cities plus television studios when it bought Southern Cross Broadcasting. Fairfax is expected to bid for one of the two digital television licences made available by the changes to media ownership laws promulgated in May 2007.

The aim in moving Fairfax from a print to a multi-platform company was to reach as large an audience as possible. ‘We have a total readership in print of over 4 million per day and online of over 5 million per month’, CEO David Kirk said at the time of the Rural Press merger. ‘Our brand of quality, independent, balanced journalism will serve and support more communities than ever’ (Kirk 2007). A few months earlier chairman Ron Walker had written in the company’s annual report: ‘Fairfax is evolving into a truly digital media company’ (2006: 2). Within five years Fairfax would be a significantly bigger Internet company that distributed its content ‘over more media’, Kirk wrote in the same report (2006: 5).

Kirk developed a three-pronged strategy. The first part of the strategy involved the need to ‘defend and grow our newspaper publishing businesses’ – that is, to consolidate and develop the existing newspapers, whose circulations were holding steady during the week and improving on Saturdays. The second part involved plans to ‘accelerate the revenue and earnings of our digital business’. The third part was ‘to build a digital media company for the twenty-first century’ (Fairfax annual report 2006: 3). In June 2007 Kirk appointed Tim Mannes project leader for the Fairfax Media-Rural Press integration. ‘The purpose of the integration work is to bring the two companies together and build what is truly Australasia’s leading media company’, Mannes wrote in a memo to all staff on 7 June 2007. ‘It’s vital throughout this process that we maintain continuity and momentum and protect the interests and needs of our customers’ (2007: 1).

The business model appears attractive. Kirk said Fairfax’s increased scale and diversity would mean it relied less on classified lineage advertising in major metropolitan newspapers, so it could ‘rapidly develop the best online response to changing media advertising patterns’. In the two years to 2006, online’s contribution to Fairfax’s profits had grown from 1 per cent to 14 per cent with ‘much more to come’. Online’s share of the national advertising pie had grown from 2 per cent in 2002 to 10 per cent in 2006 (Beverley 2007: 6) and had jumped to 14 per cent in 2007. Analysts said they were happy with Fairfax’s move ‘from a newspaper company to a media company’ and banks such as Credit Suisse upgraded their profits forecast (AFR 19 September 2007: 37).

Planning for the move to One Darling Island Road in Sydney’s Darling Harbour started early in 2006. Fairfax CEO David Kirk took personal responsibility. He and chairman Ron Walker visited integrated sites around the world, along with a group of editorial bosses. The favoured site was The Daily Telegraph in London, which embraced convergence from June 2006. CEO Murdoch McLennan hired a consultant from Ifra, Dr Dietmar Schantin, director of the Newsplex, to facilitate the move from mono-media to multi-media at The Telegraph. Schantin said change was less about new technologies and more about altering the established mindset. The focus must be on the audience: ‘The whole idea of audience orientation seems to be quite new for some newspapers. In the past it was more “we know what is good for our readers and so we distribute the content”.’ Newspapers were a service industry whose service was information and news, he said. Newspapers had to learn to ‘serve’ its audience with the things the audience wanted to know, on any appropriate platform. ‘We start from the audience. What they want is a very important point. That does not mean that a newspaper should just do what the audience wants. The newspaper [also] needs to stick
to its core values’ (Luft 2006, Coleman 2007: 5).

Tom Curley, CEO of the world’s biggest newsgathering organisation, Associated Press, gave an important speech to the annual Knight-Bagehot dinner in New York in November 2007. The news industry had come to a fork in the road and needed to take bold steps to secure the audiences and funding to support journalism’s essential role for both the economy and democracy, he said. Otherwise the media industry would find itself ‘on an ugly path to obscurity’. He similarly emphasised the need to serve the audience: ‘Our focus must be on becoming the very best at filling people’s 24-hour news needs. That’s a huge shift from the we-know-best, gatekeeper thinking. Sourcing, fact gathering, researching, storytelling, editing [and] packaging aren’t going away’
(Curley 2007).

Kirk appointed a ‘newsroom of the future’ committee from editorial (reporters and photographers), IT and HR. The committee initiated a study tour by editorial executives of leading integrated and converged newsrooms in the UK and the US in April 2007. This became known as the ‘Tier 1’ course and involved the editor and deputy editor of The Age, and the news editor of The Sydney Morning Herald. The Herald’s editor went to the annual conference of the World Association of Newspapers in Cape Town, South Africa in June 2007 because that event featured convergence as one of its main themes (PANPA Bulletin June 2007: 6). The committee designed a two-day awareness course for senior editorial managers, known as ‘Tier 2’, that was run in Sydney in July 2007. The ‘Tier 3’ program for all editorial staff started in August 2007 and this ‘multi-media awareness program’ continued until the end of the year. A ‘Tier 4’ course for about 10 per cent of editorial staff (about 40 journalists), where they learned a range of multi-media skills, was scheduled to start after the Beijing Olympics in 2008. The author facilitated most of the Tier 2 and 3 courses.

The Tier 3 and 4 courses have profound implications for journalism education in Australia because they represent the start of major changes to how journalists work in Australia. The process reflects evolution in newsroom practices around the world. In November 2006 Ifra, the international media research company, asked newspaper executives worldwide about their priorities for 2007. The survey attracted 240 responses from 43 countries and results appeared in January 2007. Integration, editorial convergence and cross-media strategies attracted the most attention. Four in five executives rated it one of their top priorities, and half made it their main priority in terms of allocating ‘significant’ funds (Ifra 2007: 34). Ifra repeated the survey in November 2007 and published the results in January 2008. Expanding web strategies was first on the list for 2008, just ahead of editorial convergence strategies, which topped the list in 2007. Improving video and audio content jumped 14 places, and mobile phone strategies leapt 9 places between 2007 and 2008 to be near the top of the list (Ifra 2008: 8).

Indigenous research ethics : new modes of information gathering and storytelling in journalism

Veteran Indigenous affairs reporter Tony Koch emphasises the importance of respect, trust and listening in his journalism practice. This paper draws on Koch’s insights as well as recent scholarship on the policies and value of listening to support the proposal that Indigenous research ethics provide a concrete framework for improving media representations of Indigenous people and their access to news media. The university ethics process cannot replicate the understanding Koch has gained from 25 years of interacting with Indigenous people and their communities. However, this paper argues it provides a pathway along which journalism academics and their students can learn to engage with Indigenous people, navigate Indigenous public spheres and produce high-quality reporting that reflects Indigenous people’s aspirations. Journalists within the academy, who are not subject to the commercial or organizational pressures of the news industry, are especially well placed to collaborate with Indigenous people to deliver new ways of conducting research and telling stories that privilege their perspectives. Koch’s newsgathering practice demonstrates that many principals of this progressive approach are also achievable in mainstream journalism.

Foreign correspondence and fixers : the missing link

Colleen Murrell gives a talk for the Reuters Institute seminar series.

The launch of ABC News 24 Television : interview on ABC Local Radio

Dr Colleen Murrell was interviewed on ABC local radio in advance of the launch of ABC Australia's 24-hour TV station. In the interview she discusses the reasons for the ABC's new venture in broadcasting and places it in the context of other international stations such as BBC World, CNN and Sky News. Dr Murrell also discusses the cost implications and the ability of the ABC to produce original content from its international correspondents.