How internet telephony could improve communication for hearing-impaired individuals

To test, whether modern Internet telephony with a broadband transmission (0.1-8 kHz) of speech improves speech perception in comparison to conventional telephony (0.3-3.5 kHz) in hearing-impaired and normal-hearing adults.

Speech perception benefits of internet versus conventional telephony for hearing-impaired individuals

Telephone communication is a challenge for many hearing-impaired individuals. One important technical reason for this difficulty is the restricted frequency range (0.3-3.4 kHz) of conventional landline telephones. Internet telephony (voice over Internet protocol [VoIP]) is transmitted with a larger frequency range (0.1-8 kHz) and therefore includes more frequencies relevant to speech perception. According to a recently published, laboratory-based study, the theoretical advantage of ideal VoIP conditions over conventional telephone quality has translated into improved speech perception by hearing-impaired individuals. However, the speech perception benefits of nonideal VoIP network conditions, which may occur in daily life, have not been explored. VoIP use cannot be recommended to hearing-impaired individuals before its potential under more realistic conditions has been examined.

Disseny i implementació d’un sistema experimental de telefonia IP per a la Unitat de Tecnologies de la Informació i Comunicació de l’Institut Català de la Salut a Girona

L'objectiu d'aquest projecte és dissenyar i implementar un servei de telefonia IP per a la Unitat de Tecnologies de la Informació i Comunicació (UTIC) de l'Institut Català de la Salut (ICS) a Girona. En primer lloc, es descriu el funcionament actual del servei de telefonia de l'ICS a Girona i la seva infraestructura de xarxa. A continuació s’estudia els fonaments de la VoIP. Es segueix amb el disseny, les eines escollides i la implementació realitzada, per acabar amb les conclusions

ToIP: Implementació d'un identificador de trucades

El principal objectiu d’aquest projecte és desenvolupar una aplicació client en .NET que sigui capaç de processar les trucades IP entrants que pugui rebre un usuari al llarg de la seva jornada laboral. L’empresa per la qual es desenvoluparà aquest projecte és Caixa Girona, una empresa dedicada a la banca, fundada l’any 1940 per la Diputació de Girona i que disposa d’una plantilla d’uns 1300 empleats repartits entre unes 250 oficines disposades arreu del territori català i uns Serveis Centrals (SSCC) situats a la ciutat de Girona

Contribution to Asterisk Open Source Project

With this final master thesis we are going to contribute to the Asterisk open source project. Asterisk is an open source project that started with the main objective of develop an IP telephony platform, completely based on Software (so not hardware dependent) and under an open license like GPL. This project was started on 1999 by the software engineer Mark Spencer at Digium. The main motivation of that open source project was that the telecommunications sector is lack of open solutions, and most of the available solutions are based on proprietary standards, which are close and not compatible between them. Behind the Asterisk project there is a company, Digum, which is the project leading since the project was originated in its laboratories. This company has some of its employees fully dedicated to contribute to the Asterisk project, and also provide the whole infrastructure required by the open source project. But the business of Digium isn't based on licensing of products due to the open source nature of Asterisk, but it's based on offering services around Asteriskand designing and selling some hardware components to be used with Asterisk. The Asterisk project has grown up a lot since its birth, offering in its latest versions advanced functionalities for managing calls and compatibility with some hardware that previously was exclusive of proprietary solutions. Due to that, Asterisk is becoming a serious alternative to all these proprietaries solutions because it has reached a level of maturity that makes it very stable. In addition, as it is open source, it can be fully customized to a givenrequirement, which could be impossible with the proprietaries solutions. Due to the bigness that is reaching the project, every day there are more companies which develop value added software for telephony platforms, that are seriously evaluating the option of make their software fully compatible withAsterisk platforms. All these factors make Asterisk being a consolidated project but in constant evolution, trying to offer all those functionalities offered by proprietaries solutions. This final master thesis will be divided mainly in two blocks totally complementaries. In the first block we will analyze Asterisk as an open source project and Asterisk as a telephony platform (PBX). As a result of this analysis we will generate a document, written in English because it is Asterisk project's official language, which could be used by future contributors as an starting point on joining Asterisk. On the second block we will proceed with a development contribution to the Asterisk project. We will have several options in the form that we do the contribution, such as solving bugs, developing new functionalities or start an Asterisk satellite project. The type of contribution will depend on the needs of the project on that moment.

Estudio de la tecnología VoIP a través de Elastix

Estudio sobre cómo encaja la tecnología IP en el mundo de la telefonía para ver qué ventajas e inconvenientes supone cada posible solución a un problema, y elegir la mejor.

Centraleta PBX

Creació d'un producte de centraleta telefònica IP amb la integració de tots els serveis auxiliars. Això inclou la part de seguretat i els serveis de xarxa.

Implantació de la telefonia IP en un entorn empresarial

L’objectiu d’aquest treball és dissenyar un model general d’un sistema de telefonia IP per a una petita o mitjana empresa. El model ha de tenir en compteles característiques actuals de la xarxa de l’empresa i proposar una solució adient. Un altre requeriment és la utilització de software de lliure distribució, des del sistema operatiu fins al relatiu a VoIP, i més concretament, el software de centraleta VoIP Asterisk sobre GNU/Linux.En primer lloc s’estudiaran els conceptes bàsics de la telefonia IP (protocols,codificadors, servidors, etc.). En segon lloc, s’analitzaran els diferents escenarispossibles i es proposaran solucions adequades per cadascun d’ells. Després s’estudiarà el funcionament de les centraletes Asterisk i la seva configuració encada escenari. Finalment s’aplicarà aquest estudi a una empresa concreta

Implantació de la telefonia IP en un entorn empresarial

L’objectiu d’aquest treball és dissenyar un model general d’un sistema de telefonia IP per a una petita o mitjana empresa. El model ha de tenir en compteles característiques actuals de la xarxa de l’empresa i proposar una solució adient. Un altre requeriment és la utilització de software de lliure distribució, des del sistema operatiu fins al relatiu a VoIP, i més concretament, el software de centraleta VoIP Asterisk sobre GNU/Linux. En primer lloc s’estudiaran els conceptes bàsics de la telefonia IP (protocols, codificadors, servidors, etc.). En segon lloc, s’analitzaran els diferents escenaris possibles i es proposaran solucions adequades per cadascun d’ells. Després s’estudiarà el funcionament de les centraletes Asterisk i la seva configuració encada escenari. Finalment s’aplicarà aquest estudi a una empresa concreta

Disseny i implementació d’un sistema experimental de telefonia IP per a la Unitat de Tecnologies de la Informació i Comunicació de l’Institut Català de la Salut a Girona

L'objectiu d'aquest projecte és dissenyar i implementar un servei de telefonia IP per a la Unitat de Tecnologies de la Informació i Comunicació (UTIC) de l'Institut Català de la Salut (ICS) a Girona. En primer lloc, es descriu el funcionament actual del servei de telefonia de l'ICS a Girona i la seva infraestructura de xarxa. A continuació s’estudia els fonaments de la VoIP. Es segueix amb el disseny, les eines escollides i la implementació realitzada, per acabar amb les conclusions

ToIP: Implementació d'un identificador de trucades

El principal objectiu d’aquest projecte és desenvolupar una aplicació client en .NET que sigui capaç de processar les trucades IP entrants que pugui rebre un usuari al llarg de la seva jornada laboral. L’empresa per la qual es desenvoluparà aquest projecte és Caixa Girona, una empresa dedicada a la banca, fundada l’any 1940 per la Diputació de Girona i que disposa d’una plantilla d’uns 1300 empleats repartits entre unes 250 oficines disposades arreu del territori català i uns Serveis Centrals (SSCC) situats a la ciutat de Girona

Voice over IP 2.0: an analysis of limits and potential of IP2IP telecommunication

Internet Telephony (VoIP) is changing the telecommunication industry. Oftentimes free, VoIP is becoming more and more popular amongst users. Large software companies have entered the market and heavily invest into it. In 2011, for instance, Microsoft bought Skype for 8.5bn USD. This trend increasingly impacts the incumbent telecommunication operators. They see their main source of revenue – classic telephony – under siege and disappear. The thesis at hand develops a most-likely scenario in order to determine how VoIP is evolving further and it predicts, based on a ten-year forecast, the impact it will have on the players in the telecommunication industry.The paper presents a model combining Rogers’ diffusion and Christensen’s innovation research. The model has the goal of explaining the past evolution of VoIP and to isolate the factors that determine the further diffusion of the innovation. Interviews with industry experts serve to assess how the identified factors are evolving.Two propositions are offered. First, VoIP operators are becoming more important in international, corporate, and mobile telephony. End-to-end VoIP (IP2IP) will exhibit strong growth rates and increasingly cannibalize the telephony revenues of the classic operators. Second, fix-net telephony in SMEs and at home will continue to be dominated by the incumbents. Yet, as prices for telephony fall towards zero also they will implement IP2IP in order to save costs. By 2022, up to 90% of the calls will be IP2IP. The author recommends the incumbents and VoIP operators to proactively face the change, to rethink their business strategies, and to even be open for cooperation.

Internet video telephony allows speech reading by deaf individuals and improves speech perception by cochlear implant users

OBJECTIVE To analyze speech reading through Internet video calls by profoundly hearing-impaired individuals and cochlear implant (CI) users. METHODS Speech reading skills of 14 deaf adults and 21 CI users were assessed using the Hochmair Schulz Moser (HSM) sentence test. We presented video simulations using different video resolutions (1280 × 720, 640 × 480, 320 × 240, 160 × 120 px), frame rates (30, 20, 10, 7, 5 frames per second (fps)), speech velocities (three different speakers), webcameras (Logitech Pro9000, C600 and C500) and image/sound delays (0-500 ms). All video simulations were presented with and without sound and in two screen sizes. Additionally, scores for live Skype™ video connection and live face-to-face communication were assessed. RESULTS Higher frame rate (>7 fps), higher camera resolution (>640 × 480 px) and shorter picture/sound delay (<100 ms) were associated with increased speech perception scores. Scores were strongly dependent on the speaker but were not influenced by physical properties of the camera optics or the full screen mode. There is a significant median gain of +8.5%pts (p = 0.009) in speech perception for all 21 CI-users if visual cues are additionally shown. CI users with poor open set speech perception scores (n = 11) showed the greatest benefit under combined audio-visual presentation (median speech perception +11.8%pts, p = 0.032). CONCLUSION Webcameras have the potential to improve telecommunication of hearing-impaired individuals.

Modelo estendido de adoção da tecnologia de comunicação pessoal de voz pela internet

Estudos científicos têm demonstrado a existência de diversos fatores de influência sobre o processo de adoção de Tecnologia da Informação. Vários aspectos potencializadores das intenções de uso das tecnologias parecem estar presentes nas decisões sobre a adoção de tecnologia como, por exemplo, vantagens relativas obtidas pelo uso da tecnologia, conhecimento requerido para operação dos sistemas, facilidade e utilidade uso da tecnologia, entre outros. No entanto, há estudos que demonstram que o processo de adoção de tecnologia pode não ser explicado, somente, por aspectos financeiros e mercadológicos, mas englobar fatores endógenos que interferem nas decisões dos usuários sobre o uso de tecnologias de informação. Teorias e modelos de adoção de tecnologias conseguem explicar uma parcela dos motivos que levam os indivíduos a se comportarem de acordo com o uso de uma determinada tecnologia. Por exemplo: hábito individual, conectividade e conveniência podem influenciar as preferências de uso de uma determinada tecnologia de informação. De acordo com estas teorias, é possível analisar as influências que os indivíduos percebem e consideram nas decisões como justificativas sobre o uso de tecnologias de comunicação pessoal, além da busca exclusiva por resultados econômicos. Observa-se que um dos segmentos de tecnologia que apresenta condições de diferentes ofertas e múltiplas funcionalidades se refere ao segmento de tecnologias de comunicação de voz no qual o usuário pode se comunicar por meio de linhas telefônicas fixas, móveis, Internet, entre outras formas. Para a operacionalização de uma análise de adoção de tecnologia que englobe múltiplas interações de influências ao usuário, optou-se pela contextualização do estudo com foco na tecnologia de comunicação de voz pela Internet – VOIP, pois quando comparada com outras tecnologias de comunicação, adiciona-se que a gratuidade de ligações entre usuários de um mesmo sistema pode ser apresentada como um dos benefícios econômicos principais, aliada a outros benefícios provindos da telefonia em si. Os resultados obtidos por esta pesquisa confirmam a influência de diversos fatores posicionados em diferentes dimensões e proporcionam conclusões relevantes à adoção das tecnologias de comunicação de voz sobre Internet. Conclui-se que as percepções individuais sobre as características da tecnologia, a rede de contatos do usuário, hábito de uso e incentivos comerciais destinados ao uso de outras tecnologias de comunicação podem formar uma rede de influências à adoção da telefonia VOIP frente às percepções sobre os benefícios que podem ser obtidos com o uso desta aplicação.