35 resultados para Dehumanization
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Dehumanizing ideologies that explicitly liken other humans to “inferior” animals can have negative consequences for intergroup attitudes and relations. Surprisingly, very little is known about the causes of dehumanization, and essentially no research has examined strategies for reducing dehumanizing tendencies. The Interspecies Model of Prejudice specifies that animalistic dehumanization may be rooted in basic hierarchical beliefs regarding human superiority over animals. This theoretical reasoning suggests that narrowing the human-animal divide should also reduce dehumanization. The purpose of the present dissertation, therefore, was to gain a more complete understanding of the predictors of and solutions to dehumanization by examining the Interspecies Model of Prejudice, first from a layperson’s perspective and then among young children. In Study 1, laypeople strongly rejected the human-animal divide as a probable cause of, or solution to, dehumanization, despite evidence that their own personal beliefs in the human-animal divide positively predicted their dehumanization (and prejudice) scores. From Study 1, it was concluded that the human-animal divide, despite being a robust empirical predictor of dehumanization, is largely unrecognized as a probable cause of, or solution to, dehumanization by non-experts in the psychology of prejudice. Studies 2 and 3 explored the expression of dehumanization, as well as the Interspecies Model of Prejudice, among children ages six to ten years (Studies 2 and 3) and parents (Study 3). Across both studies, White children showed evidence of racial dehumanization by attributing a Black child target fewer “uniquely human” characteristics than the White child target, representing the first systematic evidence of racial dehumanization among children. In Study 3, path analyses supported the Interspecies Model of Prejudice among children. Specifically, children’s beliefs in the human-animal divide predicted greater racial prejudice, an effect explained by heightened racial dehumanization. Moreover, parents’ Social Dominance Orientation (preference for social hierarchy and inequality) positively predicted children’s human-animal divide beliefs. Critically, these effects remained significant even after controlling for established predictors of child-prejudice (i.e., parent prejudice, authoritarian parenting, and social-cognitive skills) and relevant child demographics (i.e., age and sex). Similar patterns emerged among parent participants, further supporting the Interspecies Model of Prejudice. Encouragingly, children reported narrower human-animal divide perceptions after being exposed to an experimental prime (versus control) that highlighted the similarities among humans and animals. Together the three studies reported in this dissertation offer important and novel contributions to the dehumanization and prejudice literature. Not only did we find the first systematic evidence of racial dehumanization among children, we established the human-animal divide as a meaningful dehumanization precursor. Moreover, empirical support was obtained for the Interspecies Model of Prejudice among diverse samples including university students (Study 1), children (Studies 2 and 3), and adult-aged samples (Study 3). Importantly, each study also highlights the promising social implication of targeting the human-animal divide in interventions to reduce dehumanization and other prejudicial processes.
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One way to promote equality is to encourage people to generate counterstereotypic role models. In two experiments, we demonstrate that such interventions have much broader benefits than previously thoughtreducing a reliance on heuristic thinking and decreasing tendencies to dehumanize outgroups. In Experiment 1, participants who thought about a gender counterstereotype (e.g., a female mechanic) demonstrated a generalized decrease in dehumanization towards a range of unrelated target groups (including asylum seekers and the homeless). In Experiment 2 we replicated these findings using alternative targets and measures of dehumanization. Furthermore, we found the effect was mediated by a reduced reliance on heuristic thinking. The findings suggest educational initiatives that aim to challenge social stereotypes may not only have societal benefits (generalized tolerance), but also tangible benefits for individuals (enhanced cognitive flexibility).
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Universidade Estadual de Campinas . Faculdade de Educação Física
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Background: Burnout Syndrome is the extreme emotional response to chronic occupational stress, manifesting as physical and mental exhaustion. Although associated with higher prevalence of cardiovascular risk factors, no study so far has evaluated whether the Burnout Syndrome could be a prevalent factor in non-elderly individuals active in the labor market, admitted for acute coronary syndrome (ACS). Objective: To evaluate the prevalence of the Burnout Syndrome in non-elderly, economically active patients, hospitalized with ACS. Methods: Cross-sectional study conducted in a tertiary and private cardiology center, with economically active patients aged <65 years, hospitalized with diagnosis of ACS. The Burnout Syndrome was evaluated with the Burnout Syndrome Inventory (BSI), which assesses workplace conditions and four dimensions that characterize the syndrome: emotional exhaustion (EE), emotional distancing (EmD), dehumanization (De) and professional fulfillment (PF). The Lipp’s Stress Symptoms Inventory for Adults (LSSI) was applied to evaluate global stress. Results: Of 830 patients evaluated with suspected ACS, 170 met the study criteria, 90% of which were men, overall average age was 52 years, and 40.5% had an average income above 11 minimum wages. The prevalence of the Burnout Syndrome was 4.1%. When we evaluated each dimension individually, we found high EE in 34.7%, high De in 52.4%, high EDi in 30.6%, and low PF in 5.9%. The overall prevalence of stress was 87.5%. Conclusion: We found a low prevalence of Burnout Syndrome in an economically active, non-elderly population among patients admitted for ACS in a tertiary and private hospital.
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Globalization and interconnectedness in the worldwide sphere have changed the existing and prevailing modus operandi of organizations around the globe and have challenged existing practices along with the business as usual mindset. There are no rules in terms of creating a competitive advantage and positioning within an unstable, constantly changing and volatile globalized business environment. The financial industry, the locomotive or the flagship industry of global economy, especially, within the aftermath of the financial crisis, has reached a certain point trying to recover and redefine its strategic orientation and positioning within the global business arena. Innovation has always been a trend and a buzzword and by many has been considered as the ultimate answer to any kind of problem. The mantra Innovate or Die has been prevailing in any organizational entity in a, sometimes, ruthless endeavour to develop cutting-edge products and services and capture a landmark position in the market. The emerging shift from a closed to an open innovation paradigm has been considered as new operational mechanism within the management and leadership of the company of the future. To that respect, open innovation has been experiencing a tremendous growth research trajectory by putting forward a new way of exchanging and using surplus knowledge in order to sustain innovation within organizations and in the level of industry. In the abovementioned reality, there seems to be something missing: the human element. This research, by going beyond the traditional narratives for open innovation, aims at making an innovative theoretical and managerial contribution developed and grounded on the on-going discussion regarding the individual and organizational barriers to open innovation within the financial industry. By functioning across disciplines and researching out to primary data, it debunks the myth that open innovation is solely a knowledge inflow and outflow mechanism and sheds light to the understanding on the why and the how organizational open innovation works by enlightening the broader dynamics and underlying principles of this fascinating paradigm. Little attention has been given to the role of the human element, the foundational pre-requisite of trust encapsulated within the precise and fundamental nature of organizing for open innovation, the organizational capabilities, the individual profiles of open innovation leaders, the definition of open innovation in the realms of the financial industry, the strategic intent of the financial industry and the need for nurturing a societal impact for human development. To that respect, this research introduces the trust-embedded approach to open innovation as a new insightful way of organizing for open innovation. It unveils the peculiarities of the corporate and individual spheres that act as a catalyst towards the creation of productive open innovation activities. The incentive of this research captures the fundamental question revolving around the need for financial institutions to recognise the importance for organizing for open innovation. The overarching question is why and how to create a corporate culture of openness in the financial industry, an organizational environment that can help open innovation excel. This research shares novel and cutting edge outcomes and propositions both under the prism of theory and practice. The trust-embedded open innovation paradigm captures the norms and narratives around the way of leading open innovation within the 21st century by cultivating a human-centricity mindset that leads to the creation of human organizations, leaving behind the dehumanization mindset currently prevailing within the financial industry.
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Research implies that there ~ay be an association between attitudes toward margil1alized human outgroups and non-human animals. Very few studies, however, have specifically tested this relation empirically. The general purpose of the present research was to determine if such a relation exists and if perceptions of human-animal similarity avail as a common predictor of both types of attitudes. Ideological orientations associated with prejudiced attitudes (Social Dominance Orientation, Right-Wing Authoritarianism, and Universal Orientation) were also examined as individual differences in predicting perceptions of human-animal similarity. As predicted, people who endorsed prejudiced attitudes toward human outgroups (Study 1) and immigrants in particular (Studies 2 and 3), were more likely to endorse prejudiced attitudes toward non-human animals. In Study 2, perceptions that humans are superior (versus similar) to other animals directly predicted higher levels of prejudice toward non-human animals, whereas the effect of human superiority beliefs on immigrant prejudice was mediated by dehumanization. In other words, greater perceptions of humans as superior (versus similar) to other animals "allowed for" greater dehumanization of immigrants, which in turn resulted in heightened immigrant prejudice. Furthermore, people higher in Social Dominance Orientation or Right-Wing Authoritarianism were particularly likely to perceive humans as superior (versus similar) to other animals, whereas people characterized by a greater Universal Orientation were more likely to perceive humans and non-human animals as similar. Study 3 examined whether inducing perceptions of human-animal similarity through experimental manipulation would lead to more favourable attitudes toward non-human animals and immigrants. Participants were randomly assigned to read one of four 11 editorials designed to highlight either the similarities or differences between humans and other animals (i.e., animals are similar to humans; humans are similar to animals;~~nimals are inferior to humans; humans are superior to animals) or to a neutral control condition. Encouragingly, when animals were described as similar to humans, prejudice towards non-human animals and immigrants was significantly lower, and to some extent this finding was also true for people naturally high in prejudice (i.e., high in Social Dominance Orientation or Right-Wing Authoritarianism). Inducing perceptions that nonhuman animals are similar to humans was particularly effective at reducing the tendency to dehumanize immigrants ("re-humanization"), lowering feelings of personal threat regarding one's animal-nature, and at increasing inclusive intergroup representations and empathy, all of which uniquely accounted for the significant decreases in prejudiced attitudes. Implications for research, theory and prejudice interventions are considered.
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Mon mémoire "Colonial Ideology and Legacy and Feminine Resistance in Jamaica Kincaid" est une lecture féminine de la colonisation. Il définit, en premier lieu, l'idéologie coloniale comme une idéologie manichéiste et déshumanisante. Étant critique de cette idéologie binaire et réductrice, mon mémoire déchiffre et propose une résistance féminine, riche et diverse, à travers quelques écrits eux même divers de l'écrivaine Jamaica Kincaid. Ce mémoire conteste toute idée reçue sur la femme, en s'appuyant sur des théories anticoloniales et féministes. Il s'agit en effet d'un travail déconstructif où je vise inlassablement à décortiquer et à délégitimer ces hiérarchies qui habitent nos pensées et nos corps, et qui, entravent l'épanouissement de l'être humain. Les trois chapitres qui forment le corps de mon mémoire sont organisés à chaque fois en terme d'oppression et de résistance; de déshumanisation et humanisation, où le sujet colonisé essaie de se libérer des différentes formes d'oppression pour vivre pleinement son humanité. Cette relation hiérarchique est représentée métaphoriquement à travers la relation mère-fille, une relation que j'étudie dans le deuxième chapitre. Le troisième chapitre s'intéresse au mouvement du corps féminin, qui devient l'espace de résistance à une identité limitatrice.
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Depuis les quatre dernières décennies, des publications célèbres analysent l’histoire, l’art et l’architecture de la psychiatrie de la fin du dix-neuvième siècle afin de dénoncer les aspects négatifs de la science psychiatrique : voyeurisme sur la personne du fou, déshumanisation de l’asile, autoglorification du psychiatre, abus de pouvoir. C’est ce regard à sens unique que j’ai voulu déjouer dans cette thèse en consacrant ma recherche aux œuvres produites en amont de cette période. Leur analyse a permis de prendre conscience de l’autre versant de la science psychiatrique, celui qui est philanthropique, bienveillant et animé d’un réel espoir de guérison. Mon objectif a été de construire, par l’analyse de ce domaine iconographique inédit ou négligé, une nouvelle histoire de la naissance de la psychiatrie, celle de sa culture visuelle. Une histoire qui révèle ses idéaux du début du siècle et les écarts à ses propres aspirations par son besoin de légitimation et de professionnalisation. Ma thèse propose une enquête épistémologique de l’histoire de l’aliénisme français, par le biais du discours porté par les œuvres d’art commandées par ses fondateurs. Le premier chapitre est consacré aux premiers asiles conçus comme le prolongement du corps du psychiatre et ils sont analysés selon les valeurs de la nouvelle science. Je me suis appliquée à y démontrer que le concept même d’asile, agissant sur nos sensations et sur notre cognition, relève autant des théories architecturales des Lumières que des besoins spécifiques de l’aliénisme. Le deuxième chapitre identifie, pour la première fois, un ensemble de portraits de la première génération d’aliénistes et de leurs disciples. J’argumente que ce corpus voulait imposer l’image de l’aliéniste comme modèle de raison et établir sa profession. Pour ce faire, il s’éloigne des premières représentations des aliénistes, paternalistes, et philanthropiques. Le troisième chapitre analyse les représentations des aliénés produites pour les traités fondateurs de la psychiatrie publiés en France. Le vecteur de mon analyse et le grand défi pour l’art et la science viennent de l’éthique des premiers psychiatres : comment représenter la maladie mentale sans réduire le malade à un être essentiellement autre ? Une première phase de production accorde à l’aliéné autonomie et subjectivité. Mais la nécessité d’objectiver le malade pour répondre aux besoins scientifiques de l’aliénisme a, à nouveau, relégué l’aliéné à l’altérité. Le sujet du quatrième et dernier chapitre est le cycle décoratif de la chapelle de l’hospice de Charenton (1844-1846), principal asile parisien de l’époque. J’y interroge comment l’art religieux a pu avoir un rôle face à la psychiatrie, en empruntant à l’iconographie religieuse sa force et sa puissance pour manifester l’autorité de l’aliéniste jusque dans la chapelle de l’asile. Le dix-neuvième siècle a été porteur d’espoirs en la reconnaissance de la liberté des êtres et de l’égalité des droits entre les personnes. Ces espoirs ont pourtant été déçus et les œuvres de l’aliénisme montrent un nouvel aspect de ces promesses non tenues envers les groupes fragilisés de la société, promesses de reconnaissance de leur subjectivité, de leur autonomie et de leur dignité.
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Au cours des trois dernières décennies, le travail quotidien des cadres gestionnaires infirmiers de premier niveau (CGIPN) a subi de profondes transformations quant aux rôles qu’ils occupent et aux responsabilités qui leur incombent dans les divers établissements de santé. Ces CGIPN vivent et subissent de la pression au regard de leur charge de travail, faisant en sorte qu’ils perçoivent avoir peu de temps pour réaliser adéquatement leur travail en gestion, et que plusieurs infirmières de la relève qui souhaitent faire carrière en gestion se questionnent sur la possibilité d’œuvrer dans ce domaine de la pratique. Peu d’études portent sur l’état de la qualité de vie au travail (QVT) chez ces professionnels. Divisé en trois volets, le projet de recherche mixte séquentielle exploratoire a pour objectif général d’explorer la QVT chez les CGIPN et les facteurs qui l’influencent dans les divers établissements de santé québécois. Les objectifs spécifiques visent à : 1) décrire et comprendre ce que signifie la QVT auprès des 14 CGIPN œuvrant en Centre hospitalier affilié (CHA) à l’Université, 2) décrire et comprendre ce que signifie l’absence d’une QVT auprès des CGIPN en CHA, 3) développer et valider un nouvel instrument de mesure des facteurs favorables et défavorables pouvant influer sur la QVT à partir des données qualitatives auprès de CGIPN (n= 11) œuvrant en Centre de santé et des services sociaux et de CGIPN (n= 11) en Centre hospitalier universitaire, 4) identifier et mesurer les facteurs qui influencent la QVT des CGIPN (n= 291) travaillant dans divers établissements publics de santé et 5) déterminer si les caractéristiques sociodémographiques influencent le choix des facteurs de la QVT. Inspiré de la philosophie du Human caring de Watson comme perspective disciplinaire, le premier volet qualitatif fait appel à une méthode phénoménologique descriptive husserlienne. Pour ce faire, deux séries d’entretiens semi-dirigés à l’aide d’un guide d’entrevue visent à répondre aux deux premiers objectifs. Le second volet cible l’élaboration et la validation d’un instrument de mesure permettant de répondre au troisième objectif de la recherche et le dernier volet, de type quantitatif corrélationnel, s’applique à répondre aux deux derniers objectifs. Dans la première phase, l’analyse visuelle des données qualitatives (verbatim) permet l’émergence des résultats qualitatifs, soit de cinq eidos-thèmes favorables exprimés par les participants et décrits par ordre d’importance : 1) l’actualisation du leadership et des habiletés politiques pour l’amélioration de la qualité des soins infirmiers, 2) les éléments contextuels propices à l’humanisation organisationnelle, 3) le soutien organisationnel favorisant l’épanouissement socioprofessionnel et personnel, 4) l’organisation apprenante favorisant le développement des compétences en gestion des soins infirmiers et 5) l’accompagnement personnalisé répondant aux besoins spécifiques des novices en gestion des soins infirmiers. L’essence de la QVT pour les CGIPN se définit par l’émancipation socioprofessionnelle du cadre gestionnaire infirmier de premier niveau dans sa pratique clinico-administrative au sein d’une organisation humaniste. De plus, trois eidos-thèmes défavorables se dégagent des analyses qualitatives. Les résultats, décrits par ordre d’importance, sont : 1) la déshumanisation organisationnelle, 2) les conditions défavorables à la pratique en gestion des soins infirmiers et 3) l’accompagnement insuffisant des gestionnaires infirmiers novices. L’essence de l’absence d’une QVT pour les CGIPN se présente comme la dysharmonie au travail du cadre gestionnaire infirmier de premier niveau à l’intérieur d’une structure organisationnelle déshumanisante mettant en péril sa pratique clinico-administrative. Par la suite, une mise en relation des deux essences du phénomène a permis de faire émerger la signification universelle de l’expérience de la QVT et l’absence de celle-ci pour des CGIPN œuvrant en CHA comme étant : une dialectique en administration des services infirmiers dans laquelle se vit des pratiques humanisantes permettant l’atteinte d’un idéal de QVT, en coexistence avec des pratiques déshumanisantes conduisant à l’absence de QVT. Afin de respecter les postulats des méthodes quantitatives, les huit eidos-thèmes qui émergent de la première phase qualitative se transforment en facteurs favorables (FF) et défavorables (FD) à la QVT pour la réalisation des deuxième et troisième phases de la recherche. Dans la seconde phase, le construit théorique qui provient des huit eidos-thèmes et 23 thèmes permet de développer un nouvel instrument de mesure qui s’avère unique à cette population à l’étude. L’analyse psychométrique de l’instrument de mesure (questionnaire auto-administré en mode électronique) permet l’obtention d’un score global du coefficient alpha de Cronbach (α) de 0,93, ce qui est jugé excellent. Dans la troisième et dernière phase, les analyses statistiques des données (logiciel SPSS, version 22 pour Windows 7, 2013) issues de l’enquête quantitative provinciale en ligne (Web) mettent en évidence des résultats probants. Les résultats du questionnaire en ligne avec une échelle ordinale à cinq niveaux révèlent un score global du coefficient alpha de Cronbach à 0,95. De plus, les résultats quantitatifs suggèrent que les facteurs favorables (FF) à la QVT ont des scores moyens de 3,99 (FF1), 3,97 (FF2), 3,96 (FF3), 3,72 (FF4) et 3,53 (FF5) et les trois facteurs défavorables (FD) à la QVT ont des scores moyens de 3,91(FD1), 3,78 (FD2) et 3,56 (FD3). Ces facteurs correspondent aux eidos-thèmes favorables et défavorables de la QVT du volet qualitatif phénoménologique. Les résultats quantitatifs révèlent quelques relations significatives des caractéristiques sociodémographiques (âge et années d’expérience) sur le choix des facteurs qui influencent le plus fortement la QVT. En conclusion, le fait de pouvoir mieux décrire et comprendre la signification de la QVT ainsi que son absence et de pouvoir identifier les facteurs qui sont les plus susceptibles de l’influencer permet de formuler des recommandations pour les quatre domaines de la pratique infirmière. Des pistes d’avenues sont formulées pour maintenir la relève infirmière à des postes de CGIPN au sein des organisations de santé en lui assurant des moyens pour optimiser humainement sa QVT.
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Poverty and social exclusión are categories that contribuye to the dehumanization not only of space in general but also of public space in particular, considered as a space pf freedom, of democratic expresión, ando f socialization and difference-resolving.
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El autor revisa La navaja y otros cuentos, de Humberto Salvador. Son narraciones cortas de temática urbana, que critican las desigualdades y la deshumanización de la sociedad modernizada. Objetos diversos (navajas, linternas, autos, etc.) funcionan, metafóricamente, en oposición a esa deshumanización y el aislamiento, generándose con la violencia al menos un vínculo entre los seres humanos. Las relaciones entre las clases sociales altas y los individuos marginales –cuyas posibilidades de resistencia individual o de venganza recaen siempre en el azar–, resultan sombrías. Relatos altamente connotativos, de finales abiertos y cargados de sorpresa, mantienen un tono lúdico y esperanzado pese a su carga de denuncia social. El autor presenta a Salvador no solo como un compañero del vanguardista Pablo Palacio, sino como un precursor en el uso de ciertas nociones de la nueva narrativa en el país.
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Burnout is a psychological syndrome triggered in response to continuous exposure to interpersonal stressors. It is considered a multifactorial construct, which is commonly characterized by three dimensions: emotional exhaustion, dehumanization, and lack of personal accomplishment.This study aimed to verify if the three characteristics of burnout (exhaustion, lack of dehumanization and personal accomplishment) are present in people working as guides Tourism in Natal - RN. It is a descriptive and quantitative study. 109 subjects were surveyed. Data collection was done through the use of questionnaires, the instrument used was the characterization of the Burnout Scale (ECB) created and validated in Brazil by Trocoli and Tamayo (2000). In order to analyze data we used descriptive statistics, analysis of core measures, exploratory and confirmatory factor analysis, reliability analysis, cluster analysis, multiple discriminant and Spearman correlation. Factor analysis identified four factors that explain 58.3% of the total variance. Those factors were named exhaustion, deception, avoidance, and dehumanization. The reliability of the instrument, as measured by Cronbach's Alpha was 0.918, which is considered excellent reliability. The 109 subjects were grouped into three cluster, which had the deception, avoidance, and dehumanization as discriminant. It is possible to conclude that the characteristics of burnout syndrome are present in the studied population where 19 people are on the high level of burnout, moderate in 32 and 56 in the light. The correlations between socio-demographic variables studied and the dimensions of burnout, were few and weak. The variable leave for health reasons in the study appeared to be related to feelings of exhaustion and avoidance behavior appeared related to younger individuals and who work only in the activity of Receptive Tourism Guide. Verification of the incidence of burnout in individuals surveyed suggest the need to adopt intervention strategies are individual, organizational and / or combined
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The contemporary conjuncture based on the capitalistic knowledge converges to the corporal consciousness that makes us see, feel, taste and hear, be in/to pieces. Disembodied reason legitimate and legislate ways of being and living socially and its development is the dehumanization of human relations causing pain and suffering. The objective of this work is to discuss the body as pedagogical matrix through imagistic/artistic elements: music, painting and literature. Metaphors lead to self knowledge of human subjectivity and approach us to the kaleidoscope of sensitive knowledge and enables learning to learn with the infinite combinations of images, knowledge, feelings and worldviews. The song Memória da Pele comes in the voice of Maria Betânia speak of the memories that are not mine, but are tattooed in me in the memory of skin, singing the memories of a love lived by who tries to forget rationally, but the body insists on remembering. It is password to think about what we are. The short story by Clarice Lispector, entitled Miss Algarve, narrates the life story of an unmarried and virgin woman, and her encounter with an alien called Ixtlan. Until then, she who lived as if every day were a Monday, found herself seduced by the pleasure of having a body in contact with another body, which also allowed her to give visibility to the bodies of others. She had repudiation by the immorality that her body and the other s perspired. The discovery of the body brings important lessons for nursing, involving our body and the others'. The painting the flying bed or Henry Ford Hospital, by Frida Kahlo, is our final metaphor. The traumatic experience of abortion is shown in this painting trough the picture of the artist naked in a hospital bed. This painting invites us to reflect on our work process. We need to think in multiple dimensions of the being and accept the invitation of art, so that the lightness confronts us with the weight imposed by the hegemonic ideology. I believe it is not a single view, but the many views that should justify the knowledge and practices of nursing; what matters is that they are woven into the dialogue, democracy, provided that protagonism of those individuals involved in this process, in the wandering and uncertainty, in the rewiring, solidarity, plurality. To this end, the body must be the great pedagogue that is able to be viewed not as a tapestry seen by the right view, as the logical knowledge sees, but seen by the opposite side in its singular, irregular, discontinuous weavings
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This study aims to identify the concepts of professional nursing team on assistance in urgency and psychiatric emergencies in SAMU in Mossoró/RN, identifying the difficulties in implementing an emergency assistance to the user in psychiatric distress in this service and point strategies in pursuit of consolidation and expansion of comprehensive health care to the public. It is a descriptive research with qualitative and exploratory approach. The subjects were employees of the nursing staff of SAMU of that mentioned municipality. Semi-structured interviews are applied as tool for data collection. It was counted on the consent of the institution where the study was developed and approval by the Ethics Committee in Research of UFRN with CAAE No 17326513.0.0000.5537, besides signing the Informed Free Consent Term by the participants. Data analysis was done by means of thematic analysis proposed by Bardin. Thus , as a result of the research produced the following categories: mechanistic practice; dehumanization of care; need for qualification, barriers to assistance in urgency and psychiatric emergency and strategies in pursuit of comprehensive care, which proceeded in preparing two articles entitled "Nursing care to the emergency room and psychiatric emergencies in the mobile emergency care service" and "Barriers for emergency service and psychiatric emergencies in the mobile emergency care service". In the studied reality it was identified that nursing care offered to users in situations of urgency and psychiatric emergency is made based primarily on the use of chemical and physical restraints, as well as transportation to the general hospital, constantly using the police force support, which meets the guidelines of the Psychiatric Reform and thereby undermining the provision of an effective and humane care. This scenario is worsened by the lack of an organized network of services in mental health, where after the service the user is taken to a general hospital, considering that there is no ready or appropriate psychiatric emergency service as a Center of Psychosocial Care - CAPs III to reference it, thereby precluding the realization of a resolute and comprehensive care. Thus, it is concluded that nursing care is based on biologicist and medicine-centered model advocated by classical psychiatry, and that despite all the advances in psychiatric reform, still guides the mental health care, so the lack of service network organized in hierarchical and mental health, where the user in urgency and emergency service can be watched in full and the guidelines of the psychiatric reform can be realized in practice
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This thesis studied the motivation to work among health professionals of the Basic Unities (BUH) in the health network of the city of Natal (RN). It was understood that the work motivation is a process. Then, the expectation theory was applied and motivation components (results of work, expectative, valence, instrumentality, and motivational force) were used to analyses. It s understanding the motivation as multifaceted phenomenon, the psycho sociological perspective was adopted. The research was developed in two phases: one with application of Work Motivation and Meaning Inventory (WMMI), and another with interview. In the first phases, the analysis of results revealed that the major factors contributing to increase the motivational force to health professionals in the BUH´s are: in valence, Self Expression and Personal Realization (VF2), Personal and Family Survival (VF3); in expectative, Self Expression and Work Justice (EF1), Safety and Dignity (EF2) and Responsibility (EF4); in instrumentality, Involvement (IF1) and Recognition and Economic Independence (IF4). In opposition, the factors that more contribute to reduce the motivational force are Wear and Dehumanization factors in valence (VF4), in expectative (EF3), and in instrumentality (IF4), behind the Work Justice Factor (IF2). Basing in content analysis of interviews, it was possible to associate by equivalence, the senses presented by health professionals with obtained results of first phase, indicating that the results of second phase corroborated and complemented those of first one. This possibility broadened the comprehension of the studied phenomenon. In speaking of the respondents, it was visible the presence of contents showing that they perceive the Health System and BUH´s in degradation. In the first phase, the participants´ instruction also predict the results in motivation, and in the interviews can be saw that the instruction is associated with the opportunities in outside of system. As work motivation is a process, the impact of personal and occupational characteristics tend to interact with contextual aspects. It was concluded the majority of health professionals present the moderated motivational force, but it was falling because they experience and perceive a degrading context with work condition increasingly unfavorable.