Towards automated content analysis of discussion transcripts: A cognitive presence case

In this paper, we present the results of an exploratory study that examined the problem of automating content analysis of student online discussion transcripts. We looked at the problem of coding discussion transcripts for the levels of cognitive presence, one of the three main constructs in the Community of Inquiry (CoI) model of distance education. Using Coh-Metrix and LIWC features, together with a set of custom features developed to capture discussion context, we developed a random forest classification system that achieved 70.3% classification accuracy and 0.63 Cohen's kappa, which is significantly higher than values reported in the previous studies. Besides improvement in classification accuracy, the developed system is also less sensitive to overfitting as it uses only 205 classification features, which is around 100 times less features than in similar systems based on bag-of-words features. We also provide an overview of the classification features most indicative of the different phases of cognitive presence that gives an additional insights into the nature of cognitive presence learning cycle. Overall, our results show great potential of the proposed approach, with an added benefit of providing further characterization of the cognitive presence coding scheme.

OpeNER: open polarity enhanced named entity recognition

Actualmente existe una gran cantidad de empresas ofreciendo servicios para el análisis de contenido y minería de datos de las redes sociales con el objetivo de realizar análisis de opiniones y gestión de la reputación. Un alto porcentaje de pequeñas y medianas empresas (pymes) ofrecen soluciones específicas a un sector o dominio industrial. Sin embargo, la adquisición de la necesaria tecnología básica para ofrecer tales servicios es demasiado compleja y constituye un sobrecoste demasiado alto para sus limitados recursos. El objetivo del proyecto europeo OpeNER es la reutilización y desarrollo de componentes y recursos para el procesamiento lingüístico que proporcione la tecnología necesaria para su uso industrial y/o académico.

The Effect of Reputation Shocks to Rating Agencies on Corporate Disclosures

This paper explores the effect of credit rating agency’s (CRA) reputation on the discretionary disclosures of corporate bond issuers. Academics, practitioners, and regulators disagree on the informational role played by major CRAs and the usefulness of credit ratings in influencing investors’ perception of the credit risk of bond issuers. Using management earnings forecasts as a measure of discretionary disclosure, I find that investors demand more (less) disclosure from bond issuers when the ratings become less (more) credible. In addition, using content analytics, I find that bond issuers disclose more qualitative information during periods of low CRA reputation to aid investors better assess credit risk. That the corporate managers alter their voluntary disclosure in response to CRA reputation shocks is consistent with credit ratings providing incremental information to investors and reducing adverse selection in lending markets. Overall, my findings suggest that managers rely on voluntary disclosure as a credible mechanism to reduce information asymmetry in bond markets.

The marketing blog competition: Integrating educational blogging and analytics in the classroom

How should marketing educators teach today’s technologically savvy college students the latest knowledge as well as relevant soft and hardskills for employment in a world of Web 2.0? The changing environment requires the development of innovative pedagogical approaches to enhance students’ experiential learning. Recent research has focused on the idea of implementing technology and the adoption of educational blogging in the marketing curriculum. This paper outlines a semesterlong marketing blog competition, in which students had to (1) create and maintain a marketing blog and (2) apply web analytics to analyze, manage and improve their blog performance based on key performance indicators. This article offers a detailed discussion of the design and implementation as well as the outcomes based on quantitative and qualitative student feedback.

Recipe for success — Lessons learnt from using xAPI within the Connected Learning Analytics toolkit

An ongoing challenge for Learning Analytics research has been the scalable derivation of user interaction data from multiple technologies. The complexities associated with this challenge are increasing as educators embrace an ever growing number of social and content related technologies. The Experience API (xAPI) alongside the development of user specific record stores has been touted as a means to address this challenge, but a number of subtle considerations must be made when using xAPI in Learning Analytics. This paper provides a general overview to the complexities and challenges of using xAPI in a general systemic analytics solution - called the Connected Learning Analytics (CLA) toolkit. The importance of design is emphasised, as is the notion of common vocabularies and xAPI Recipes. Early decisions about vocabularies and structural relationships between statements can serve to either facilitate or handicap later analytics solutions. The CLA toolkit case study provides us with a way of examining both the strengths and the weaknesses of the current xAPI specification, and we conclude with a proposal for how xAPI might be improved by using JSON-LD to formalise Recipes in a machine readable form.

Improved lexicon-based sentiment analysis for social media analytics

Social media channels, such as Facebook or Twitter, allow for people to express their views and opinions about any public topics. Public sentiment related to future events, such as demonstrations or parades, indicate public attitude and therefore may be applied while trying to estimate the level of disruption and disorder during such events. Consequently, sentiment analysis of social media content may be of interest for different organisations, especially in security and law enforcement sectors. This paper presents a new lexicon-based sentiment analysis algorithm that has been designed with the main focus on real time Twitter content analysis. The algorithm consists of two key components, namely sentiment normalisation and evidence-based combination function, which have been used in order to estimate the intensity of the sentiment rather than positive/negative label and to support the mixed sentiment classification process. Finally, we illustrate a case study examining the relation between negative sentiment of twitter posts related to English Defence League and the level of disorder during the organisation’s related events.

Using Google Analytics to evaluate an email information literacy program for medical and dental students

Objectives: An email information literacy program has been effective for over a decade at Université de Montréal’s Health Library. Students periodically receive messages highlighting the content of guides on the library’s website. We wish to evaluate, using Google Analytics, the effects of the program on specific webpage statistics. Using the data collected, we may pinpoint popular guides as well as others that need improvement. Methods: In the program, first and second-year medical (MD) or dental (DMD) students receive eight bi-monthly email messages. The DMD mailing list also includes graduate students and professors. Enrollment to the program is optional for MDs, but mandatory for DMDs. Google Analytics (GA) profiles have been configured for the libraries websites to collect visitor statistics since June 2009. The GA Links Builder was used to design unique links specifically associated with the originating emails. This approach allowed us to gather information on guide usage, such as the visitor’s program of study, duration of page viewing, number of pages viewed per visit, as well as browsing data. We also followed the evolution of clicks on GA unique links over time, as we believed that users may keep the library's emails and refer to them to access specific information. Results: The proportion of students who actually clicked the email links was, on average, less than 5%. MD and DMD students behaved differently regarding guide views, number of pages visited and length of time on the site. The CINAHL guide was the most visited for DMD students whereas MD students consulted the Pharmaceutical information guide most often. We noted that some students visited referred guides several weeks after receiving messages, thus keeping them for future reference; browsing to additional pages on the library website was also frequent. Conclusion: The mitigated success of the program prompted us to directly survey students on the format, frequency and usefulness of messages. The information gathered from GA links as well as from the survey will allow us to redesign our web content and modify our email information literacy program so that messages are more attractive, timely and useful for students.

Social Media Analytics: Trust and Power

In this lecture for a second year interdisciplinary course (part of the curriculum innovation programme) We explore the scope of social media analytics and look at two aspects in depth: Analysing for influence (looking at factors such as network structure, propagation of content and interaction), and analysing for trust (looking at different methods including policy, provenance and reputation - both local and global). The lecture notes include a number of short videos, which cannot be included here for copy-write reasons.

WAIS seminar: Provenance Analytics and Crowdsourcing

Wednesday 26th March 2014 Speaker(s): Dr Trung Dong Huynh Organiser: Dr Tim Chown Time: 26/03/2014 11:00-11:50 Location: B32/3077 File size: 349Mb Abstract Understanding the dynamics of a crowdsourcing application and controlling the quality of the data it generates is challenging, partly due to the lack of tools to do so. Provenance is a domain-independent means to represent what happened in an application, which can help verify data and infer their quality. It can also reveal the processes that led to a data item and the interactions of contributors with it. Provenance patterns can manifest real-world phenomena such as a significant interest in a piece of content, providing an indication of its quality, or even issues such as undesirable interactions within a group of contributors. In this talk, I will present an application-independent methodology for analysing provenance graphs, constructed from provenance records, to learn about such patterns and to use them for assessing some key properties of crowdsourced data, such as their quality, in an automated manner. I will also talk about CollabMap (www.collabmap.org), an online crowdsourcing mapping application, and show how we applied the approach above to the trust classification of data generated by the crowd, achieving an accuracy over 95%.

Social-analytics firms churn out world cup visuals

Three weeks into the world's most famous football tournament, you'd be forgiven for thinking those charts, maps and infographics you've been seeing everywhere were some kind of symptom of your World Cup fever. They are actually the result of a strategy shift by marketing teams in the social-media-measurement space, which have been investing more heavily in designers and content that can show off their products in a visual way.

Seeing beyond reading: a survey on visual text analytics

We review recent visualization techniques aimed at supporting tasks that require the analysis of text documents, from approaches targeted at visually summarizing the relevant content of a single document to those aimed at assisting exploratory investigation of whole collections of documents.Techniques are organized considering their target input materialeither single texts or collections of textsand their focus, which may be at displaying content, emphasizing relevant relationships, highlighting the temporal evolution of a document or collection, or helping users to handle results from a query posed to a search engine.We describe the approaches adopted by distinct techniques and briefly review the strategies they employ to obtain meaningful text models, discuss how they extract the information required to produce representative visualizations, the tasks they intend to support and the interaction issues involved, and strengths and limitations. Finally, we show a summary of techniques, highlighting their goals and distinguishing characteristics. We also briefly discuss some open problems and research directions in the fields of visual text mining and text analytics.

Contributions to Speech Analytics based on Speech Recognition and Topic Identification

La última década ha sido testigo de importantes avances en el campo de la tecnología de reconocimiento de voz. Los sistemas comerciales existentes actualmente poseen la capacidad de reconocer habla continua de múltiples locutores, consiguiendo valores aceptables de error, y sin la necesidad de realizar procedimientos explícitos de adaptación. A pesar del buen momento que vive esta tecnología, el reconocimiento de voz dista de ser un problema resuelto. La mayoría de estos sistemas de reconocimiento se ajustan a dominios particulares y su eficacia depende de manera significativa, entre otros muchos aspectos, de la similitud que exista entre el modelo de lenguaje utilizado y la tarea específica para la cual se está empleando. Esta dependencia cobra aún más importancia en aquellos escenarios en los cuales las propiedades estadísticas del lenguaje varían a lo largo del tiempo, como por ejemplo, en dominios de aplicación que involucren habla espontánea y múltiples temáticas. En los últimos años se ha evidenciado un constante esfuerzo por mejorar los sistemas de reconocimiento para tales dominios. Esto se ha hecho, entre otros muchos enfoques, a través de técnicas automáticas de adaptación. Estas técnicas son aplicadas a sistemas ya existentes, dado que exportar el sistema a una nueva tarea o dominio puede requerir tiempo a la vez que resultar costoso. Las técnicas de adaptación requieren fuentes adicionales de información, y en este sentido, el lenguaje hablado puede aportar algunas de ellas. El habla no sólo transmite un mensaje, también transmite información acerca del contexto en el cual se desarrolla la comunicación hablada (e.g. acerca del tema sobre el cual se está hablando). Por tanto, cuando nos comunicamos a través del habla, es posible identificar los elementos del lenguaje que caracterizan el contexto, y al mismo tiempo, rastrear los cambios que ocurren en estos elementos a lo largo del tiempo. Esta información podría ser capturada y aprovechada por medio de técnicas de recuperación de información (information retrieval) y de aprendizaje de máquina (machine learning). Esto podría permitirnos, dentro del desarrollo de mejores sistemas automáticos de reconocimiento de voz, mejorar la adaptación de modelos del lenguaje a las condiciones del contexto, y por tanto, robustecer al sistema de reconocimiento en dominios con condiciones variables (tales como variaciones potenciales en el vocabulario, el estilo y la temática). En este sentido, la principal contribución de esta Tesis es la propuesta y evaluación de un marco de contextualización motivado por el análisis temático y basado en la adaptación dinámica y no supervisada de modelos de lenguaje para el robustecimiento de un sistema automático de reconocimiento de voz. Esta adaptación toma como base distintos enfoque de los sistemas mencionados (de recuperación de información y aprendizaje de máquina) mediante los cuales buscamos identificar las temáticas sobre las cuales se está hablando en una grabación de audio. Dicha identificación, por lo tanto, permite realizar una adaptación del modelo de lenguaje de acuerdo a las condiciones del contexto. El marco de contextualización propuesto se puede dividir en dos sistemas principales: un sistema de identificación de temática y un sistema de adaptación dinámica de modelos de lenguaje. Esta Tesis puede describirse en detalle desde la perspectiva de las contribuciones particulares realizadas en cada uno de los campos que componen el marco propuesto: _ En lo referente al sistema de identificación de temática, nos hemos enfocado en aportar mejoras a las técnicas de pre-procesamiento de documentos, asimismo en contribuir a la definición de criterios más robustos para la selección de index-terms. – La eficiencia de los sistemas basados tanto en técnicas de recuperación de información como en técnicas de aprendizaje de máquina, y específicamente de aquellos sistemas que particularizan en la tarea de identificación de temática, depende, en gran medida, de los mecanismos de preprocesamiento que se aplican a los documentos. Entre las múltiples operaciones que hacen parte de un esquema de preprocesamiento, la selección adecuada de los términos de indexado (index-terms) es crucial para establecer relaciones semánticas y conceptuales entre los términos y los documentos. Este proceso también puede verse afectado, o bien por una mala elección de stopwords, o bien por la falta de precisión en la definición de reglas de lematización. En este sentido, en este trabajo comparamos y evaluamos diferentes criterios para el preprocesamiento de los documentos, así como también distintas estrategias para la selección de los index-terms. Esto nos permite no sólo reducir el tamaño de la estructura de indexación, sino también mejorar el proceso de identificación de temática. – Uno de los aspectos más importantes en cuanto al rendimiento de los sistemas de identificación de temática es la asignación de diferentes pesos a los términos de acuerdo a su contribución al contenido del documento. En este trabajo evaluamos y proponemos enfoques alternativos a los esquemas tradicionales de ponderado de términos (tales como tf-idf ) que nos permitan mejorar la especificidad de los términos, así como también discriminar mejor las temáticas de los documentos. _ Respecto a la adaptación dinámica de modelos de lenguaje, hemos dividimos el proceso de contextualización en varios pasos. – Para la generación de modelos de lenguaje basados en temática, proponemos dos tipos de enfoques: un enfoque supervisado y un enfoque no supervisado. En el primero de ellos nos basamos en las etiquetas de temática que originalmente acompañan a los documentos del corpus que empleamos. A partir de estas, agrupamos los documentos que forman parte de la misma temática y generamos modelos de lenguaje a partir de dichos grupos. Sin embargo, uno de los objetivos que se persigue en esta Tesis es evaluar si el uso de estas etiquetas para la generación de modelos es óptimo en términos del rendimiento del reconocedor. Por esta razón, nosotros proponemos un segundo enfoque, un enfoque no supervisado, en el cual el objetivo es agrupar, automáticamente, los documentos en clusters temáticos, basándonos en la similaridad semántica existente entre los documentos. Por medio de enfoques de agrupamiento conseguimos mejorar la cohesión conceptual y semántica en cada uno de los clusters, lo que a su vez nos permitió refinar los modelos de lenguaje basados en temática y mejorar el rendimiento del sistema de reconocimiento. – Desarrollamos diversas estrategias para generar un modelo de lenguaje dependiente del contexto. Nuestro objetivo es que este modelo refleje el contexto semántico del habla, i.e. las temáticas más relevantes que se están discutiendo. Este modelo es generado por medio de la interpolación lineal entre aquellos modelos de lenguaje basados en temática que estén relacionados con las temáticas más relevantes. La estimación de los pesos de interpolación está basada principalmente en el resultado del proceso de identificación de temática. – Finalmente, proponemos una metodología para la adaptación dinámica de un modelo de lenguaje general. El proceso de adaptación tiene en cuenta no sólo al modelo dependiente del contexto sino también a la información entregada por el proceso de identificación de temática. El esquema usado para la adaptación es una interpolación lineal entre el modelo general y el modelo dependiente de contexto. Estudiamos también diferentes enfoques para determinar los pesos de interpolación entre ambos modelos. Una vez definida la base teórica de nuestro marco de contextualización, proponemos su aplicación dentro de un sistema automático de reconocimiento de voz. Para esto, nos enfocamos en dos aspectos: la contextualización de los modelos de lenguaje empleados por el sistema y la incorporación de información semántica en el proceso de adaptación basado en temática. En esta Tesis proponemos un marco experimental basado en una arquitectura de reconocimiento en ‘dos etapas’. En la primera etapa, empleamos sistemas basados en técnicas de recuperación de información y aprendizaje de máquina para identificar las temáticas sobre las cuales se habla en una transcripción de un segmento de audio. Esta transcripción es generada por el sistema de reconocimiento empleando un modelo de lenguaje general. De acuerdo con la relevancia de las temáticas que han sido identificadas, se lleva a cabo la adaptación dinámica del modelo de lenguaje. En la segunda etapa de la arquitectura de reconocimiento, usamos este modelo adaptado para realizar de nuevo el reconocimiento del segmento de audio. Para determinar los beneficios del marco de trabajo propuesto, llevamos a cabo la evaluación de cada uno de los sistemas principales previamente mencionados. Esta evaluación es realizada sobre discursos en el dominio de la política usando la base de datos EPPS (European Parliamentary Plenary Sessions - Sesiones Plenarias del Parlamento Europeo) del proyecto europeo TC-STAR. Analizamos distintas métricas acerca del rendimiento de los sistemas y evaluamos las mejoras propuestas con respecto a los sistemas de referencia. ABSTRACT The last decade has witnessed major advances in speech recognition technology. Today’s commercial systems are able to recognize continuous speech from numerous speakers, with acceptable levels of error and without the need for an explicit adaptation procedure. Despite this progress, speech recognition is far from being a solved problem. Most of these systems are adjusted to a particular domain and their efficacy depends significantly, among many other aspects, on the similarity between the language model used and the task that is being addressed. This dependence is even more important in scenarios where the statistical properties of the language fluctuates throughout the time, for example, in application domains involving spontaneous and multitopic speech. Over the last years there has been an increasing effort in enhancing the speech recognition systems for such domains. This has been done, among other approaches, by means of techniques of automatic adaptation. These techniques are applied to the existing systems, specially since exporting the system to a new task or domain may be both time-consuming and expensive. Adaptation techniques require additional sources of information, and the spoken language could provide some of them. It must be considered that speech not only conveys a message, it also provides information on the context in which the spoken communication takes place (e.g. on the subject on which it is being talked about). Therefore, when we communicate through speech, it could be feasible to identify the elements of the language that characterize the context, and at the same time, to track the changes that occur in those elements over time. This information can be extracted and exploited through techniques of information retrieval and machine learning. This allows us, within the development of more robust speech recognition systems, to enhance the adaptation of language models to the conditions of the context, thus strengthening the recognition system for domains under changing conditions (such as potential variations in vocabulary, style and topic). In this sense, the main contribution of this Thesis is the proposal and evaluation of a framework of topic-motivated contextualization based on the dynamic and non-supervised adaptation of language models for the enhancement of an automatic speech recognition system. This adaptation is based on an combined approach (from the perspective of both information retrieval and machine learning fields) whereby we identify the topics that are being discussed in an audio recording. The topic identification, therefore, enables the system to perform an adaptation of the language model according to the contextual conditions. The proposed framework can be divided in two major systems: a topic identification system and a dynamic language model adaptation system. This Thesis can be outlined from the perspective of the particular contributions made in each of the fields that composes the proposed framework: _ Regarding the topic identification system, we have focused on the enhancement of the document preprocessing techniques in addition to contributing in the definition of more robust criteria for the selection of index-terms. – Within both information retrieval and machine learning based approaches, the efficiency of topic identification systems, depends, to a large extent, on the mechanisms of preprocessing applied to the documents. Among the many operations that encloses the preprocessing procedures, an adequate selection of index-terms is critical to establish conceptual and semantic relationships between terms and documents. This process might also be weakened by a poor choice of stopwords or lack of precision in defining stemming rules. In this regard we compare and evaluate different criteria for preprocessing the documents, as well as for improving the selection of the index-terms. This allows us to not only reduce the size of the indexing structure but also to strengthen the topic identification process. – One of the most crucial aspects, in relation to the performance of topic identification systems, is to assign different weights to different terms depending on their contribution to the content of the document. In this sense we evaluate and propose alternative approaches to traditional weighting schemes (such as tf-idf ) that allow us to improve the specificity of terms, and to better identify the topics that are related to documents. _ Regarding the dynamic language model adaptation, we divide the contextualization process into different steps. – We propose supervised and unsupervised approaches for the generation of topic-based language models. The first of them is intended to generate topic-based language models by grouping the documents, in the training set, according to the original topic labels of the corpus. Nevertheless, a goal of this Thesis is to evaluate whether or not the use of these labels to generate language models is optimal in terms of recognition accuracy. For this reason, we propose a second approach, an unsupervised one, in which the objective is to group the data in the training set into automatic topic clusters based on the semantic similarity between the documents. By means of clustering approaches we expect to obtain a more cohesive association of the documents that are related by similar concepts, thus improving the coverage of the topic-based language models and enhancing the performance of the recognition system. – We develop various strategies in order to create a context-dependent language model. Our aim is that this model reflects the semantic context of the current utterance, i.e. the most relevant topics that are being discussed. This model is generated by means of a linear interpolation between the topic-based language models related to the most relevant topics. The estimation of the interpolation weights is based mainly on the outcome of the topic identification process. – Finally, we propose a methodology for the dynamic adaptation of a background language model. The adaptation process takes into account the context-dependent model as well as the information provided by the topic identification process. The scheme used for the adaptation is a linear interpolation between the background model and the context-dependent one. We also study different approaches to determine the interpolation weights used in this adaptation scheme. Once we defined the basis of our topic-motivated contextualization framework, we propose its application into an automatic speech recognition system. We focus on two aspects: the contextualization of the language models used by the system, and the incorporation of semantic-related information into a topic-based adaptation process. To achieve this, we propose an experimental framework based in ‘a two stages’ recognition architecture. In the first stage of the architecture, Information Retrieval and Machine Learning techniques are used to identify the topics in a transcription of an audio segment. This transcription is generated by the recognition system using a background language model. According to the confidence on the topics that have been identified, the dynamic language model adaptation is carried out. In the second stage of the recognition architecture, an adapted language model is used to re-decode the utterance. To test the benefits of the proposed framework, we carry out the evaluation of each of the major systems aforementioned. The evaluation is conducted on speeches of political domain using the EPPS (European Parliamentary Plenary Sessions) database from the European TC-STAR project. We analyse several performance metrics that allow us to compare the improvements of the proposed systems against the baseline ones.

Definición, diseño e implementación de métricas de usuario final sobre componentes web en el lado Front-end, mediante Google Analytics

La web ha evolucionado hacia la participación en la creación de contenido tanto por desarrolladores expertos como por usuarios finales sin un gran conocimiento en esta área. A pesar de que su uso es igual de válido y funcional, las diferencias entre la calidad de los productos desarrollados por ambos puede llegar a ser considerable. Esta característica se observa con mayor claridad cuando se analizan los web components. El trabajo consiste en el desarrollo de un entorno capaz de recoger las métricas de calidad de los componentes, basadas en la interacción con ellos por parte de los usuarios. A partir de las métricas obtenidas, se determinará su calidad para realizar una mejora de la misma, en función de las características valoradas. La selección de las métricas se realiza mediante un estudio de las características que definen a un componente, y permiten ser analizadas. Para poder llevar a cabo la construcción del portal, se ha descrito un prototipo capaz de proporcionar un sistema para permitir que los componentes intercambien información entre ellos. El modelo ha sido integrado en los componentes que se han de evaluar para obtener nuevas métricas sobre esta característica. Se ha desarrollado un dashboard que permite la interacción sin limitaciones de los usuarios con los componentes, facilitándoles un sistema para conectar componentes, utilizando para ello el sistema previamente descrito. Como conclusión del trabajo, se puede observar la necesidad de integrar los componentes web en un entorno real para poder determinar su calidad. Debido a que la calidad está determinada por los usuarios que consumen los componentes, se ha de contar con su opinión en la cuantificación de la misma.---ABSTRACT---Recently, the web has evolved to the collaboration between professional developers and end users with limited knowledge to create web content. Although both solutions are correct and functional, the differences in the quality between them can be appreciable. This feature is shown clearly when the web components are analyzed. The work is composed of the development of a virtual environment which is able to pick the quality measures of the components, based on the interaction between these components and the user. The measures are the starting point to decide the quality, and improve them with the rated measures. The measures selection is done through a study of the main features of a component. This selection can be analyzed. In order to create the website, a prototype has been specified to provide a system in which the components can be trade information between them. The interconnection model has been integrated in the components to evaluate. A dashboard has been developed to allow users interacting with the components without rules, making them possible connecting components through the model. The main conclusion of the work is the necessity of integrating web components in a real environment to decide their quality. Due to the fact that the quality is measured in terms of the rate of the users, it is a must to give them the main roles in the establishment of that quality.

Public perception of carbon capture and storage in relation to hydraulic fracturing: content analyses, survey results, and policy proposals

Carbon capture and storage (CCS) can contribute significantly to addressing the global greenhouse gas (GHG) emissions problem. Despite widespread political support, CCS remains unknown to the general public. Public perception researchers have found that, when asked, the public is relatively unfamiliar with CCS yet many individuals voice specific safety concerns regarding the technology. We believe this leads many stakeholders conflate CCS with the better-known and more visible technology hydraulic fracturing (fracking). We support this with content analysis of media coverage, web analytics, and public lobbying records. Furthermore, we present results from a survey of United States residents. This first-of-its-kind survey assessed participants’ knowledge, opinions and support of CCS and fracking technologies. The survey showed that participants had more knowledge of fracking than CCS, and that knowledge of fracking made participants less willing to support CCS projects. Additionally, it showed that participants viewed the two technologies as having similar risks and similar risk intensities. In the CCS stakeholder literature, judgment and decision-making (JDM) frameworks are noticeably absent, and public perception is not discussed using any cognitive biases as a way of understanding or explaining irrational decisions, yet these survey results show evidence of both anchoring bias and the ambiguity effect. Public acceptance of CCS is essential for a national low-carbon future plan. In conclusion, we propose changes in communications and incentives as programs to increase support of CCS.

Applying standards to systematize learning analytics in serious games

Learning Analytics is an emerging field focused on analyzing learners’ interactions with educational content. One of the key open issues in learning analytics is the standardization of the data collected. This is a particularly challenging issue in serious games, which generate a diverse range of data. This paper reviews the current state of learning analytics, data standards and serious games, studying how serious games are tracking the interactions from their players and the metrics that can be distilled from them. Based on this review, we propose an interaction model that establishes a basis for applying Learning Analytics into serious games. This paper then analyzes the current standards and specifications used in the field. Finally, it presents an implementation of the model with one of the most promising specifications: Experience API (xAPI). The Experience API relies on Communities of Practice developing profiles that cover different use cases in specific domains. This paper presents the Serious Games xAPI Profile: a profile developed to align with the most common use cases in the serious games domain. The profile is applied to a case study (a demo game), which explores the technical practicalities of standardizing data acquisition in serious games. In summary, the paper presents a new interaction model to track serious games and their implementation with the xAPI specification.