E-mail in the workplace : the role of stress appraisals and normative response pressure in the relationship between email stressors and employee strain

In many organizations, e-mail is an effective and dominant workplace application tool; however, research identifying its role as a potential workplace stressor remains limited. Utilizing the Transactional Model of Stress (Lazarus & Folkman, 1984), 215 full-time administrative and academic staff at a university were surveyed about workplace e-mail. The aim was to study the effects of potential e-mail stressors on emotional exhaustion as mediated and moderated by person and situation variables. Results indicated that 2 distinct e-mail stressors—high quantity and poor quality (in terms of high emotionality and ambiguity) of workplace e-mail—were associated both with stress appraisals (e-mail overload and e-mail uncertainty) and with emotional exhaustion. Furthermore, the effects of the 2 e-mail stressors on emotional exhaustion were mediated by appraised e-mail overload. Perceived normative response pressure—a relevant aspect of the specific work environment—added to the explanation of emotional exhaustion and accentuated the positive effect of e-mail ambiguity on emotional exhaustion, although effects involving normative response pressure were not explained by the stress appraisals.

Preconceito e esportes de aventura: A (não) presença feminina

Participation in adventure sports have increased recently, perhaps because of its appealing and emotional aspects. Despite this overall increase, women's participation is restricted due to ingrained gender prejudice in society, however, there are some initiatives aimed at expanding women's participation in several adventure sports. In scientific literature there is a lack of studies on adventure sports, especially on gender issues, prejudice and female athletic performance. These aspects motivated this study, which aims to investigate from the female athletes' perspective; the prejudice and behaviors of male athletes when in their presence and the male athletes' acceptance of them. This exploratory research consists of a qualitative study developed through an open on-line questionnaire. This tool was posted on web logs and websites of sixteen well-known female Brazilian adventure sports athletes. The questionnaire answers were analyzed based on the Thematic Content Analysis Technique and indicate that, although most female athletes do not report the prejudice and rejection of men, these attitudes appear subliminally, deserving more attention in future studies. © FTCD/FIP-MOC.