Conceção de um modelo de avaliação do desempenho adequado à gestão dos recursos humanos da Santa Casa da Misericórdia da Marinha Grande

O terceiro Setor ocupa um lugar central na governação, na generalidade das sociedades contemporâneas. As novas exigências de competitividade, impõem também às Misericórdias, uma reestruturação dos processos de gestão, de forma a ser possível alinhar a missão organizacional com o nível de desempenho esperado. Pretende-se identificar um modelo de avaliação do desempenho dos colaboradores da Santa Casa da Misericórdia da Marinha Grande, que permita adequar o desempenho individual, às exigências funcionais e da Instituição. Foi adotada como base científica, a Metodologia Multicritério de Apoio à Decisão (MMAD), com vista ao alcance de uma maior à transparência e clareza das avaliações, e ainda, à obtenção de dados que permitam uma melhorada gestão do desempenho (relação dos resultados da avaliação, com as politicas de recrutamento, seleção e formação), gerando assim um modelo, em que todos possam confiar; O autor deste estudo pretende extrapolar o modelo identificado, a outras Misericórdias do País.

Avaliação da operação e estimativa das perdas de água e de energia elétrica no 3º setor de abastecimento de água da região metropolitana de Belém

Avaliação da operação e a determinação das perdas de água e energia do 3° Setor de abastecimento de água da Região Metropolitana de Belém. Essa pesquisa foi desenvolvida no período de janeiro a dezembro de 2006, tendo 3 etapas. Na primeira etapa foram determinados teoricamente os parâmetros operacionais, para possibilitar a comparação com os resultados obtidos da segunda etapa, na qual foram desenvolvidas atividades de monitoramento nas unidades de reservação e de elevação de água. Na terceira etapa foram estimadas as perdas de água e energia elétrica no 3° Setor. Os resultados possibilitaram observar que a falta de instrumentação para monitoramento e controle dos parâmetros operacionais, e a capacidade insuficiente do reservatório elevado, resultam em operações sem rotina planejada, o que acaba incorrendo em perdas de água e energia elétrica. O volume de água perdido foi estimado em 423.847 m³/mês, o que representa 42,58 % do volume total distribuído (989.580 m³/mês). O valor que a COSANPA deixa de arrecadar mensalmente com essa perda é de R$ 508.616,00. A perda de energia referente ao volume de água perdido no 3° setor foi estimada em 105.962 kWh/mês, o que representa um custo médio de R$ 21.192,4 ao mês ou R$ 254.308,8 ao ano.

Life quality and the wellness in elderly. study case of the Casa do Menino Jesus

This research aims to present an analysis on the absence of innovative social responses to elderly, taking into account the need for stimulation of this population segment. Our main goal is not only a theoretical approach about the issue of elderly, but also present a study on the potentialities of the Casa do Menino Jesus, our case study, can apply for funding of a multisensorial stimulation response for elderly. This paper is divided into three parts: theoretical framework and characterization of our social organization, according to an exploratory research, structuring a strategic plan of the organization, through field research, and as final result, to present a proposal for funding and implementation of an innovative social response, according to the underlying legislation to Portugal 2020. The sample is focused on the population of Mirandela municipality. To conclude, it is important to make this local approach, because of the increasing number elder people with dementia problems and specific needs of treatment and stimulation.

Life quality and the wellness of local population and the sustainability of social organizations. Study case of a Foundation

This research aims to present an analysis on the absence of innovative social responses related with continuing care, taking into account the need to answer to all kind of social needs. Our main goal is not only a theoretical approach about the social challenges and social policies, but also present a study on the potentialities of the Fundação Elísio Ferreira Afonso, our case study, can apply for funding of an UCC (Continuing Care Unit) in order to meet the needs of the local population on one hand, and on the other, in order to contribute to the self-sustainability of the Foundation. This paper is divided into three parts: theoretical framework and characterization of our social organization, according to an exploratory research, structuring a strategic plan of the organization, through field research, and as final result, to present a proposal for funding and implementation of an innovative UCC, according to the underlying legislation to Portugal 2020. The sample is focused on the population of Sátão municipality. To conclude, it is important to make this local approach, because of the increasing demand for this kind of caring services.

Life quality and the wellness of victims of domestic violence. study case of the Centro Social, Recreativo e Cultural de Vilar de Maçada

This research aims to present an analysis on the absence of social responses that address the problem of domestic violence in Alijó. Our main goal is not only a theoretical approach about the issue of domestic violence, regional conditions in relation to domestic violence, but also present a study on the potentialities of Centro Social Recreativo e Cultural de Vilar de Maçada, our case study, can apply for funding of an emergency housing for victims of domestic violence. This paper is divided into three parts: theoretical framework and characterization of our social organization, according to an exploratory research, structuring a strategic plan of the organization, through field research, and as final result, to present a proposal for funding and implementation of an innovative social response, according to the underlying legislation to Portugal 2020. The sample is focused on the population of Alijó municipality. To conclude, it is important to make this local approach, because of the increasing number of cases not detected and reported. Thus, the quality of life is increased, reducing the incidence of violence in the family.

Social Media Strategies in the Retail Sector: Analysis and Recommendations for Three Multi-National Retailers

During the last twenty years (1995-2015), the world of commerce has expanded beyond the traditional brick-and-mortar high street to a global shop front accessible to billions of users via the Worldwide Web (WWW). Consumers are now using the web to immerse themselves in virtual shop fronts, using Social Media (SM) to communicate and share product ideas with friends and family. Retail organisations recognise the need to develop and adapt their strategies to respond to the increasing use of SM. New goals must be set in order to identify how companies will integrate social media into current practices. This research aims to suggest an advisable and comprehensive SM strategy for companies operating in the global retail sector, based on an exploratory analysis of three multi-national retail organisations' existing SM strategies. This will be assessed in conjunction with a broader investigation into social media in the retail industry. From this, a strategy will be devised to improve internal and external communication as well as knowledge management through the use of social media. Findings suggest that the use of SM within the retail industry has dramatically improved collaboration and communication processes for organisations as they are now able to converse better with stakeholders and the tools are relatively simple to integrate and implement as they benefit one another.

Equity management strategies in the Australian private sector

This paper outlines the methods and outcomes of a study into equity management strategies in Australian private sector organisations reporting to the Equal Opportunity for Women in the Workplace Agency. Reports from 1976 organisations indicate eleven key factors characterising equity management in Australia. The study highlights differences within previously identified social structural policies, temperamental and opportunity policies and identifies a further policy type, categorised as “support policies”. Differences have also been identified in relation to distribution structures, suggesting that gender is not the sole consideration in determining equity management strategies. The principle of distribution also figures strongly in equity management implementation.