Comentarios de los hechos de los españoles, franceses, y venecianos en Italia, y de otras Republicas, potentados, principes, y capitanes famosos italianos : desde el año de 1281 hasta el de 1559 /

Mode of access: Internet.

Histoire de Mar Jabalaha III, Patriarche des Nestoriens (1281-1317) : et du moine rabban Çauma ... /

"Ouvrage suivi de deux Appendices renfermant plusieurs documents concernant le relations du roi Argoun et du Patriarch Jabalaha avec le Pape et les Princes chrétiens de l'Occident."

Letter from Sir Joseph de Cancy, knight of the Hospital of St. John of Jerusalem, to King Edward I. (1281), and Letter from King Edward I, to Sir Joseph (1282).

Mode of access: Internet.

Cent projets de partage de la Turquie, 1281-1913 /

Mode of access: Internet.

Perceptions of visitor relationship marketing opportunities by destination marketers : an importance-performance analysis

Customer relationship marketing (CRM) initiatives are increasingly being adopted by businesses in the attempt to enhance brand loyalty and stimulate repeat purchases. The purpose of this study was to examine the extent to which destination marketing organisations (DMOs) around the world have developed a visitor relationship marketing (VRM) orientation. The proposition underpinning the study is that maintaining meaningful dialogue with previous visitors in some markets would represent a more efficient use of resources than above the line advertising to attract new visitors. Importance-performance analysis was utilised to measure destination marketers’ perceptions of the efficacy of CRM initiatives, and then rate their own organisation’s performance across the same range of initiatives. A key finding was that mean importance was higher than perceived performance for every item. While the small sample limits generalisability, in general there are appears to be a lack of strategic intent by DMOs to invest in VRM.

Wicked futures : metadesign, resilience and transformative classrooms

This paper presents an Australian case study entitled “Designing Futures”. It examines a six month multidisciplinary design program offered by a large co-educational, inner-city state school in Queensland in 2011. The program extended an already successful and innovative school-based design curriculum and involved students in Philosophy, Science, Mathematics and English classes, as well those in Art and Design. Additionally, there were 5 full-day workshops where students combined a wide range of skills to brainstorm, design and create sustainable solutions. The design thinking used in this program was based on the concepts of metadesign, design activism and design futuring. “Designing Futures” linked over 700 middle and secondary school students and staff with nine designers-in-residence from diverse disciplines, including bio-ethics. The program aimed to empower students from highly diverse cultural and social backgrounds to engage in authentic, participatory design processes, prepare them for future social and environmental challenges, and increase personal and community resilience. The research results will inform ongoing program development and research in K-12 design education, both within the school and in conjunction with university and community partnerships in Queensland.