Practitioners’ perception of the impact of the vision of policy-makers on practice: The example of the recommendations of the Moser Commission

This paper presents the perception of practitioners of the impact of the Moser Committee recommendations and the Skills for Life agenda it generated. The paper further explores areas of convergence and divergence between practitioners’ perceptions and the underpinning values of the Moser Committee recommendations. The study utilised a range of research tools including an online questionnaire, documentary analysis and elements of discourse analysis in the collection and analysis of data. It found that there is substantial divergence between the perception of practitioners and the values underpinning policy. It concludes by suggesting that a varying perception of what constitutes sustainable education and the lack of input from practitioners into policy might be responsible for this significant divergence of opinion and also raised a question on the perceived role of practitioners in the policy‐making process.

Female frequent internet gamblers: a qualitative study of their gambling, its impact and their views on treatment and policy

Aims: to study the gambling history and stories of participants, motivations, impact and helpseeking. Method: Details were advertised on websites and newspapers. 30 frequent gamblers were interviewed over the telephone for approximately one hour. Verbatim transcriptions were analysed using NVIVO and grounded theory. Results/conclusions: Not all women had gambled before. However, internet accessibility meant prolonged periods were spent gambling to the neglect of other life areas. Some were originally motivated by excitement but others gambled to escape from current difficulties. Depression, anxiety, panic attacks and suicide ideation were common. The women were ambivalent towards their gambling and receiving help.

Putting down routes: an examination of local government cultural policy shaping the development of heritage trails

This paper explores the significance of trails within local government cultural strategies by presenting the results of an audit of 1000 trails, content analysis of local cultural strategies and a series of interviews with local government cultural officers. It highlights the growing sophistication of trails as flexible and multi-faceted products promising an array of social, environmental, cultural and economic benefits. However, key issues emerge as challenges for local government cultural officers. These include the need for a realistic assessment of the relative importance of competing rationales, the design of methodologies to enable evidence-based policy making and more effective engagement with commercial organisations.

MOOC (Massive Online Open Courses) como método-plataforma educativa en el ámbito universitario

Se describen y analizan los MOOCs (Massive Online Open Course) como método de difusión de información y documentación en los ámbitos educativos universitarios. Para ello se describe que son los MOOCs, mostrando su pujanza y su reciente aparición y desarrollo, y describiendo las muchas potencialidades y posibilidades que plantean, al igual que se describen los principales problemas. El desarrollo y utilidad de los MOOCs se ha planteado especialmente en el ámbito universitario, siendo utilizado como mecanismo para facilitar cursos en línea con el fin de difundir conocimiento científico y como método de marketing y financiación en las instituciones de educación superior.

From survey to policy: community relations in Northern Ireland

Public policy is expected to be both responsive to societal views and accountable to all citizens. As such, policy is informed, but not governed, by public opinion. Therefore, understanding the attitudes of the public is important, both to help shape and to evaluate policy priorities. In this way, surveys play a potentially important role in the policy making process.

The aim of this paper is to explore the role of survey research in policy making in Northern Ireland, with particular reference to community relations (better known internationally as good relations). In a region which is emerging from 40 years of conflict, community relations is a key policy area.

For more than 20 years, public attitudes to community relations have been recorded and monitored using two key surveys: the Northern Ireland Social Attitudes Survey (1989 to 1996) and the Northern Ireland Life and Times Survey (1998 to present). This paper will illustrate how these important time series datasets have been used to both inform and evaluate government policy in relation to community relations. By using four examples, we will highlight how these survey data have provided key government indicators of community relations, as well as how they have been used by other groups (such as NGOs) within policy consultation debates. Thus, the paper will provide a worked example of the integral, and bi-directional relationship between attitude measurement and policy making.

The Impact of EU Privacy Legislation on Biometric System Deployment: Protecting citizens but constraining applications

Biometric systems provide a valuable service in helping to identify individuals from their stored personal details. Unfortunately, with the rapidly increasing use of such systems, there is a growing concern about the possible misuse of that information. To counteract the threat, the European Union (EU) has introduced comprehensive legislation that seeks to regulate data collection and help strengthen an individual’s right to privacy. This article looks at the implications of the legislation for biometric system deployment. After an initial consideration of current privacy concerns, it examines what is meant by ‘personal data’ and its protection, in legislation terms. Also covered are issues around the storage of biometric data, including its accuracy, its security, and justification for what is collected. Finally, the privacy issues are illustrated through three biometric use cases: border security, online bank access control and customer profiling in stores.

Cultivating Compassion through analysis of online patient narratives

Compassion is at the forefront of national and international healthcare policy, practice and educational debates as a result of a series of recent reports (Mid Staffordshire NHS Foundation Trust Inquiry, 2010, Lown et al 2011, Mannion, 2014). Arguably, this emphasis on compassion is in juxtaposition to an increasingly complex technological healthcare system focused upon outcomes, efficiency, productivity and competence. Within this fast paced and time pressured environment innovative strategies are required to cultivate and sustain compassion among healthcare professionals.

Understanding the person’s experience of illness and making an emotional connection are key processes in cultivating compassion (Dewar, 2013). The exponential growth in unsolicited patient narratives has the potential to provide invaluable insight into what matters to patients and their experience of illness. For many patients these stories ‘reclaim’ their illnesses from the traditional biomedical model of disease and reveal otherwise hidden aspects of their experience. The content though freely accessible, is however unedited and lacks safeguards in relation to the quality or accuracy of the information provided. Despite these concerns, healthcare professionals are now challenged to pay attention to these unsolicited patient stories and to consider how they can inform and improve patient care.

This paper discusses the use of online patient narratives in undergraduate nurse education to cultivate compassion. Critical analysis of online patient narratives is advocated as a potential educational strategy to cultivate compassion among future health care professionals.

References
Dewar,B. (2013) Cultivating compassionate care Nursing Standard 27, (34) 48-55

Lown B, Rosen J, Martilla J.(2011) An agenda for improving compassionate care: a survey shows about half of patients say such care is missing. Health Affairs (Millwood) 30, 1772–8.
Mannion,R. (2014) Enabling compassionate healthcare: perils, prospects and perspectives International Journal of Health Policy and Management 2, 115-7
Mid Staffordshire NHS Foundation Trust Inquiry (2010). Independent Inquiry into care provided by Mid Staffordshire NHS Foundation London: Stationery Office.

Privacy-Protected Facial Biometric Verification via Fuzzy Forest Learning

Although visual surveillance has emerged as an effective technolody for public security, privacy has become an issue of great concern in the transmission and distribution of surveillance videos. For example, personal facial images should not be browsed without permission. To cope with this issue, face image scrambling has emerged as a simple solution for privacyrelated applications. Consequently, online facial biometric verification needs to be carried out in the scrambled domain thus bringing a new challenge to face classification. In this paper, we investigate face verification issues in the scrambled domain and propose a novel scheme to handle this challenge. In our proposed method, to make feature extraction from scrambled face images robust, a biased random subspace sampling scheme is applied to construct fuzzy decision trees from randomly selected features, and fuzzy forest decision using fuzzy memberships is then obtained from combining all fuzzy tree decisions. In our experiment, we first estimated the optimal parameters for the construction of the random forest, and then applied the optimized model to the benchmark tests using three publically available face datasets. The experimental results validated that our proposed scheme can robustly cope with the challenging tests in the scrambled domain, and achieved an improved accuracy over all tests, making our method a promising candidate for the emerging privacy-related facial biometric applications.

Promoting healthy dietary behaviour through personalised nutrition: technology push or technology pull?

The notion of educating the public through generic healthy eating messages has pervaded dietary health promotion efforts over the years and continues to do so through various media, despite little evidence for any enduring impact upon eating behaviour. There is growing evidence, however, that tailored interventions such as those that could be delivered online can be effective in bringing about healthy dietary behaviour change. The present paper brings together evidence from qualitative and quantitative studies that have considered the public perspective of genomics, nutrigenomics and personalised nutrition, including those conducted as part of the EU-funded Food4Me project. Such studies have consistently indicated that although the public hold positive views about nutrigenomics and personalised nutrition, they have reservations about the service providers' ability to ensure the secure handling of health data. Technological innovation has driven the concept of personalised nutrition forward and now a further technological leap is required to ensure the privacy of online service delivery systems and to protect data gathered in the process of designing personalised nutrition therapies.

A construção da identidade em ambientes digitais: estudo de caso sobre a construção da identidade online no Sapo Campus e em ambientes informais

O reconhecimento da dimensão criativa, participativa e social da rede trouxe profundas alterações à forma como se percebem e compreendem as questões relacionadas com a identidade, a educação, a prática e o conhecimento. Num cenário caraterizado pela conectividade e pela facilidade de acesso a pessoas e conteúdos, a rede oferece aos indivíduos um espaço onde podem interagir, trabalhar na sua aprendizagem, trocar experiências e construir uma identidade e reputação acessíveis a toda a comunidade. Quando se torna praticamente impossível permanecer fora do mundo digital e, consequentemente, da produção de uma identidade online (Costa e Torres, 2011; Warburton, 2009), a presença construída pelo indivíduo na rede surge como um currículo vitae ativo e dinâmico, revelador não apenas das competências adquiridas e certificadas em contextos de aprendizagem formais como daquelas desenvolvidas pela interação com os pares, pela partilha e pela comunicação. Partindo da análise da utilização de uma plataforma suportada institucionalmente (i.e. SAPO Campus), o presente trabalho de investigação tem como principal objetivo a análise e caraterização da construção da identidade online de um grupo de alunos do Mestrado em Comunicação Multimédia da Universidade de Aveiro num espaço providenciado pela instituição de ensino que frequentam. Com recurso a inquéritos por questionário, entrevistas em profundidade (realizadas aos participantes no estudo e a profissionais da área da comunicação e gestão de carreiras) e observação direta (análise quantitativa e qualitativa dos conteúdos publicados pelos participantes no SAPO Campus e em duas redes informais), procurou-se ainda caraterizar e analisar a identidade construída em espaços formais e informais, e aferir a importância – para alunos, instituição e mercado – da identidade online enquanto espaço de manifestação e divulgação de competências. Ainda que circunscrita ao contexto específico do Mestrado em Comunicação Multimédia e mais especificamente aos alunos cuja identidade online foi objeto de estudo, análise dos dados permite avançar que, de facto, os alunos estão conscientes da sua própria identidade online bem como da relevância de construir uma identidade e reputação sólidas e autênticas, que reflitam as suas competências e capacidades enquanto aprendentes e profissionais. Assim, poder-se-á avançar que no SAPO Campus os alunos estão a construir uma identidade online mais formal e cuidada, editando e selecionando os conteúdos de acordo com o contexto. Neste espaço, a maioria das publicações está diretamente relacionada com os trabalhos de investigação dos participantes, que recorrem à sua partilha nas redes informais para aumentar a visibilidade e exposição dos conteúdos publicados. Os participantes no estudo revelaram ainda valorizar o sentimento de segurança providenciado pelas tecnologias institucionais, bem como a possibilidade de construir uma identidade numa plataforma associada à sua instituição de ensino. Do estudo efetuado resultou ainda uma proposta de um modelo para a análise da identidade online, que poderá ser utilizado na análise da presença dos indivíduos em ambientes online formais e informais. Apresentando a identidade online como uma realidade assente na representação digital, na gestão da privacidade e na reputação construída na rede, o modelo foi aplicado aos dados recolhidos pelo estudo, conduzindo ao desenho de duas grandes formas de estar na rede: identidade orientada pelo contexto, e identidade orientada pelo utilizador. Quando as caraterísticas dos mundos digitais alteram a forma de produção da identidade e num cenário onde a contextualização de dados e informação assume uma importância crescente, este estudo de caso poderá contribuir para o conhecimento dos processos de construção da identidade em espaços formais e informais, da forma como os indivíduos gerem e constroem a sua identidade online, e ainda sobre a importância e o impacto da construção de uma identidade online consciente e credível para a reputação dos indivíduos e das Instituições de Ensino Superior.

Plurality, policy and the local: can hyperlocals fill the gap?

Over the last 15 years, the acceleration in media consolidation has presented a series of policy challenges around diversity of editorial output. While policy debates on national ownership limits and other regulatory interventions are important, developments at the local level are often marginalised. And yet, the direction of travel—towards more consolidation and more deregulation—has arguably been more debilitating for democracy at the local level, where the vast majority of citizens interact with hospitals, schools, transport systems and local councils. The decline of local media—including, in some towns, the wholesale disappearance of local newspapers—leaves citizens starved of information and local institutions less accountable. This article uses an existing conceptual framework for assessing whether and how journalism makes a real-life contribution to democratic life at the local level. Against this normative framework, it then assesses the contribution of hyperlocal media sites to local democracy. We present findings from the most extensive survey of the hyperlocal sector to date, a collaboration with research partners at Cardiff and Birmingham City Universities and Talk About Local, which analysed online questionnaires from over 180 local online media initiatives. Our research offers a unique insight into the funding, operational problems and sustainability of community media sites, and suggests they have the potential to fulfil a vital democratic and civic role. These data inform our conclusions and recommendations for policy initiatives that would invigorate hyperlocal sites and therefore provide a real alternative for otherwise democratically impoverished local communities.

The Online dating romance scam: The psychological impact on victims – both financial and non-financial

This paper examined the psychological impact of the online dating romance scam. Unlike other mass-marketing fraud victims, these victims experienced a ‘double hit’ of the scam: a financial loss and the loss of a relationship. For most, the loss of the relationship was more upsetting than their financial losses (many described the loss of the relationship as a ‘death’). Some described their experience as traumatic and all were affected negatively by the crime. Most victims had not found ways to cope given the lack of understanding from family and friends. Denial (e.g., not accepting the scam was real or not being able to separate the fake identity with the criminal) was identified as an ineffective means of coping, leaving the victim vulnerable to a second wave of the scam. Suggestions are made as to how to change policy with regards to law enforcement deal with this crime.

‘The Party’s Over’: Critical Junctures, Crises and the Politics of Housing Policy

The key argument set out in this article is that historical and comparative forms of investigation are necessary if we are to better understand the ambitions and scope of contemporary housing interventions. To demonstrate the veracity of our claim we have set out an analysis of UK housing polices enacted in the mid 1970s as a basis for comparison with those pursued forty years later. The article begins with a critical summary of some of the methodological approaches adopted by researchers used to interpret housing policy. In the main section we present our critical analysis of housing policy reforms (implemented by the Labour government between 1974 and 1979) noting both their achievements and limitations. In the concluding section, we use our interpretation of this period as a basis to judge contemporary housing policy and reflect on the methodological issues that arise from our analysis.

Hidden Motives: An Analysis of Online ESL Teacher Hiring Practices in Japan and Hong Kong

Hidden Motives: An Analysis of Online English as a Second Language (ESL) Teacher Hiring Practices in Japan and Hong Kong is a qualitative research paper examines and compares two large-scale Asian English language teaching programs: Japan’s Japan Exchange and Teaching (JET) Programme (JET Programme, 2010) and Hong Kong’s Native-speaking English Teacher (NET) Scheme (NET Scheme, 2013). Both government sponsored programs recruit internationally and invite participants to work within each country’s public schools while living amongst local communities and both programs utilize their online presence to attract, inform, and recruit individuals. The purpose of this research is to investigate whether the JET and NET websites are transparent with their governmental motives aside from improving their students’ English language abilities. While JET and NET websites were interrogated, the research questions were regularly revisited to determine if the two sites made any underlying motives clear to the candidates. The research, supported by academic literature, exposed the JET Programme website to be a branch of the Japanese government’s soft power campaign, whereby JET teachers were hired firstly as potential advocates for Japan and Japanese culture rather than English teachers. Conversely, the NET Scheme appeared to be solely commissioned for English language improvement as reflected by their website. Findings from the research can provide insight to applicants to help them decide if they want to participant in these programs. Without clearly understanding the background that motivates these programs, participants may unknowingly be used to support the host government’s agendas.