823 resultados para Estratégia - Indicadores de desempenho


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This paper presents an analysis of the current strategic plan of the Judiciary of Rio Grande do Norte emphasizing the evaluation of strategic indicators verifying the effectiveness in implementation, since the implementation of the Balanced Scorecard as a tool for performance evaluation of strategic management. The research presents the strategy map and the evaluation indices of strategic performance reporting on the effectiveness. After literature review and documentary, is making the measurement of indicators that are treated from the standpoint of an exploratory and descriptive in strategic planning used by the judiciary Potiguar. The problem was evaluated qualitatively and quantitatively using statistical techniques for data analysis comparing them between Judiciaries of Brazilian States. With respect to data collection was used performance indicators extracted from the data of Justice in Numbers provided by CNJ the period from 2004 to 2011, and the information sought in the Sector Strategic Planning TJ / RN. The main results of this study are as follows: Acquisition of insight into what level is the strategic planning of the judiciary of Rio Grande do Norte and the evolution of its performance indicators comparing them with the states of RS, CE, SE and the National Judiciary

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O desenvolvimento de Sistemas de Gestão da Segurança e Saúde no Trabalho (SGSST) ganha um significado cada vez mais importante no desempenho das empresas, pois, por meio deles, é possível obter a promoção da saúde e satisfação dos trabalhadores e a redução dos riscos de acidentes. No entanto, para que um SGSST obtenha bons resultados, as empresas precisam estar atentas às dificuldades comumente encontradas durante o seu processo de implantação, procurando solucioná-las de maneira antecipada e estruturada. Pelo exposto, este trabalho tem como principal objetivo apresentar diretrizes, baseadas no referencial teórico e nos resultados dos estudos de caso realizados, para implantação de SGSSTs em empresas fabricantes de baterias automotivas. Para o seu desenvolvimento adotou-se o método de pesquisa qualitativa a partir da realização de dois estudos de caso em empresas fabricantes de baterias automotivas localizadas na cidade de Bauru. Os instrumentos de coleta de dados foram entrevistas semiestruturadas, análise de documentos e observação in loco. Ao final do artigo, são propostas diretrizes relacionadas aos seguintes elementos: alta direção, estratégia organizacional, cultura organizacional, departamento de Segurança e Saúde do Trabalho (SST), técnicos de SST, recursos humanos, treinamento, equipes multidisciplinares, comunicação interna, resistência à mudança, indicadores de desempenho, ferramentas gerenciais para solução de problemas de SST, gestão de projetos, recompensas e incentivos, e integração do sistema.

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Currently one of the major concerns in sports is to identify, select, discover and reveal talents in soccer. As principal reasons is perceived the search direct or indirect for resources for players, clubs, media, sports brands and their sponsors. However, high salaries are an exception and not a rule, because the majority of professional players in Brazil receives 1 minimum salary per month. It is also known that on professional clubs, daily, arriving several players to try to be a professional soccer player, however, the majority of clubs - almost all does not present methodological, systematic and analytical aspects to select promising players. The selective processes ("sieves" or "big sieves") developed by technical observers ( olheiros") summarized in the observation of the sportive performance of a big group of players in a period of few minutes given to each player. In this period the target behavior is the ability with the ball. If promising players are identified on that selection, they are referred to the club for a new observation, which will be conducted by the responsible coach of base category in question. It is understood by base categories, the amateur categories (not professional), to serve as a "base" for the formation of the cast of professional clubs. What are sub-13 (under 13 years), sub-15 (under 15 years), sub-17 (under 17 years) and sub-20 (under 20 years). The absence of common criterias and performance indicators of these professionals may hamper the evaluation of promising players, and be a costly activity for the club. This study proposes to identify, characterize and categorize the criterias and methods of behavioral evaluation, used by coaches of base categories of Rio Grande do Norte (RN) to evaluate the sportive performance of young soccer players, with the purpose of to compare the criterias of evaluation of sportive performance of young soccer players, used by coaches with different time of experience in function. The proposal had 2 pilot studies, the first (June and July, 2007) were interviewed 29 coaches, 17 of category sub-13 and 12 of category sub-17. The data were tabulated and organized into spreadsheets in order to describe, and developed a set of descriptors of behavior. And the second (May and June, 2008), with revisions made based on observations, analysis and descriptions found in the first, were interviewed 14 technical of category sub-15. After the results found in pilots, it was possible to outline the study in question, which had 46 coaches base categories of the RN. And from the results show that the characteristic of greatest importance, according to the interviewees was the behavior, the 2nd most important characteristic considered was the motivation, the 3rd was the ability and the 4th was the physical condition and the last was the affiliation. And by analyzing the results to the methods of evaluation of sportive performance used by coaches, it was noted clearly that most uses only the observation to select young soccer players. Therefore, needs a systematization to the selection of soccer players, since there is complexity in the verification of characteristics and aspects involved with purpose to avoid wrong evaluations and selections and the results negligible

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Coordenação de Aperfeiçoamento de Pessoal de Nível Superior (CAPES)

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Conselho Nacional de Desenvolvimento Científico e Tecnológico (CNPq)

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Análise do desempenho hidroenergético de Sistemas de Abastecimento de Água do Município de Marabá/PA, gerenciados pela Unidade de Negócios Tocantins (UNITO), da Companhia de Saneamento do Pará – COSANPA. O estudo foi realizado em 3 fases, tendo informações do Sistema Nacional de Informações sobre Saneamento (SNIS) e da COSANPA. Na fase 1 foi analisada a rotina operacional de abastecimento de água do sistema Nova Marabá - Cidade Nova (16.738 ligações) e do sistema Marabá Pioneira (2.093 ligações) no ano 2010, com ênfase nos volumes produzidos de água e no consumo e custo de energia elétrica; na Fase 2 foram determinados indicadores de desempenho hidroenergético; finalizando, na fase 3 é proposto procedimentos para a melhoria da gestão hidroenergética. Na pesquisa foi verificado que o volume total produzido de água de 15,8 milhões m³/ano requereu 8.817 MWh/ano, resultando em despesa de R$ 2 milhões/ano de energia elétrica, que foi o segundo maior item das despesas de exploração (32,2%) da COSANPA no município de Marabá. A despesa de energia elétrica por ligação foi de R$ 9,32/lig. ano e R$ 7,66/lig. ano nos sistemas da Nova Marabá – Cidade Nova e da Marabá Pioneira, respectivamente, com preço médio global do kWh consumido e despesa média de energia elétrica por metro cúbico de água produzido na Nova Marabá - Cidade Nova (0,23 R$/kWh e 0,14 R$ /m³) e da Marabá Pioneira (0,21 R$/kWh e 0,07 R$/m³), ocorrendo variação dos índices de intensidade energética (kWh/m³) nos SAA. Com o trabalho é proposto procedimentos para aumentar a eficiência do controle hidroenergético na operação dos sistemas, como setorização, macromedição, micromedição, automação, o que trará reflexos positivos na redução dos custos para o abastecimento de água no município de Marabá/PA.

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Coordenação de Aperfeiçoamento de Pessoal de Nível Superior (CAPES)

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The civil construction in Brazil has grown a lotover the last years. This has caused a greater competition between companies of the sector. A little difference in quality in service or product a company offers can determine their success in the market. There is a growing demand for tools that optimize processes and bring greater quality to each activity in these companies. Performance measurement systems make it possible to control process efficiency and effectiveness using performance indicators. Considering this need, the paper before you has the objective of creating basic guidelines to introduce performance measurement systems inbuilding installations project companies. A theoretical reference is presented to describe organizational aspects of project companies along with performance measurement systems characteristics. Using a qualitative research methodology, a study case was executed with interviews, observation and document analysis as evidence sources. In the study case, limitations where identified, such as, high degree of product and process flexibility, dependence on subjective analysis for decision making and lack of specialized information systems. Considering the theoretical reference and the study case,the proposed guidelines intend to ease and guarantee greater chances of success when implanting one of these systems

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The consuming of the natural resources in the agricultural sector does not represent only one external factor of the productive process, but also it implies in a bigger cost for the production, justified for this environmental degradation. In view of the necessity of evaluating the sustainment of the agricultural businesses, the use of performance indicators if makes of extreme importance. The measurement of the support through environmentalindicators is one of the most accepted forms of performing the evaluation of one given agricultural activity. In this context, the Base System for Eco-certification of Agricultural Businesses (Eco-cert Rural) developed by the Embrapa Environment at Jaguariúna/SP, has for purpose to present a method of evaluation of the agricultural businesses, not only of the point of view of the ecological performance, as well as considering the social, economic and organizational aspects. Through the analysis of the performance of the activity and the regularization of the disconformities found, it makes possible the eco-certification of the activities in the varied existing protocols, offering technologies designed to the sustainable development of the agricultural businesses. Using Eco-cert.Rural, this work evaluated the contribution of the use of mechanized harvest in sugar cane handling, front to the traditional system of manual harvest, using the fire. In the Sugar Cane Activity General Performance Index, Agrícola Rio Claro scored 2,08 of a maximum of 15. Amongst all the indicators, those wich reached performance worse had been related to the Use of Energy and the Income, by increasing fossil fuel consumptiom, and implying income concentration due to resignations of rural workers. However, the improvements on the environment quality by supressing manual harvest through fire are very significant. Beyond the great reduction in...(Complete abstract click electronic access below)

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TThis work deals with present how to increase the accuracy of productivity indicators, aiming to increase the information accuracy of performance indicators and propose improvements to the process in question, more specifically to improve the visualization of information from these indicators for all hierarchical levels of the company, and then make possible use them to assist in the processes of decision making and planning of the production process. We start with an analysis of the current process to be studied seeking sources of information losses during the production process. Afterwards, a specific analysis of the points considered critical, so alternatives are raised for improvements to these points. This project has some specific tools and methodologies that guide the development of work which are required of any project carried out in the company

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Pós-graduação em Engenharia Mecânica - FEG

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The local productive arrangements (LPA) are organizational mechanisms that enable the continuous performance of small businesses in production processes and business management models. To promote continuous improvement is essential that companies make decisions based on data that reflects business’ performance (performance measurement) and promote the cluster performance. This way, the aim of this article is to describe the performance measurement process that will support the corporate management of Micro and Small enterprises (SME) of a Local Productive Arrangement in Maringá, State of Paraná, Brazil. To develop this paper, the bibliographic search and action research methods were used. The field research was developed from the cooperation project (PROJVEST) conducted at the LPA, which goal is to deploy improvement actions in project’s participating companies. Metrics and performance indicators constructed from the diagnosis in the areas of Production, Quality and Ergonomics in companies will be presented. Among the main results, can be pointed out that the performance management of LPA is promoting the introduction of corporate management practices in SMEs, stimulating business cooperation, the continuous innovation in manufacturing processes and product quality and business processes.

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Indicadores de desempenho são importantes recursos para a gestão da qualidade no desenvolvimento de software. O volume de dados produzido por esses indicadores tende a aumentar significativamente com o tempo de monitoração, dificultando análises e tomadas de decisão. As bases históricas tornam-se complexas, considerando a quantidade de dados monitorados e a diversidade de indicadores (diferentes tipos, granularidade e frequência). Este trabalho propõe o uso de técnicas de aprendizagem de máquina para análise dessas bases, utilizando redes neurais artificiais combinadas com técnicas de visualização de informação. É utilizado um modelo de indicadores, com base nos processos do modelo de referência MPS para Software (MPS-SW), agrupados segundo as perspectivas estratégicas do Balanced Scorecard (BSC).

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O presente artigo realiza uma análise que compara o desempenho dos provedores públicos e privados de serviços de saneamento básico no Brasil. As diferenças de desempenho entre os provedores que, de acordo com a literatura, estão submetidos a diferentes incentivos foram avaliadas com base nos dados do Sistema Nacional de Informações sobre Saneamento (Snis) de 2010 a partir de uma estimativa em cross-section para uma amostra de 4.930 municípios brasileiros. Os resultados não fornecem evidências fortes de que um grupo seja superior a outro na maior parte dos indicadores. Dado que os grupos revelaram superioridade em indicadores específicos, a contribuição deste estudo é propor o desenho de uma política que considere diversas modalidades de gestão e provisão como possível solução para o desafio de universalizar os serviços no país.