Bewertungsportale im Internet – Meinungsfreiheit versus Datenschutz und Haftungsfragen der Portalbetreiber

Die vorliegende Arbeit beschäftigt sich mit rechtlichen Fragestellungen rund um Bewertungs-portale im Internet. Zentrale Themen der Arbeit sind dabei die Zulässigkeit der Veröffentlichung der von den Nutzern abgegebenen Bewertungen vor dem Hintergrund möglicherweise entgegenstehender datenschutzrechtlicher Bestimmungen und der Persönlichkeitsrechte der Betroffenen. Des weiteren wird der Rechtsschutz der Betroffenen erörtert und in diesem Zusammenhang die haftungsrechtlichen Risiken der Forenbetreiber untersucht. Gegenstand der Arbeit sind dabei sowohl Online-Marktplätze wie eBay, auf denen sowohl der Bewertende als auch der Bewertete registriert und mit dem Bewertungsverfahren grundsätz-lich einverstanden sind (geschlossene Portale), als auch Portale, auf denen – oftmals unter einem Pseudonym und ohne vorherige Anmeldung – eine freie Bewertungsabgabe, zu Pro-dukteigenschaften, Dienstleistungen bis hinzu Persönlichkeitsmerkmalen des Bewerteten möglich ist (offene Portale). Einleitung und Erster Teil Nach einer Einleitung und Einführung in die Problematik werden im ersten Teil die verschie-denen Arten der Bewertungsportale kurz vorgestellt. Die Arbeit unterscheidet dabei zwischen so genannten geschlossenen Portalen (transaktionsbegleitende Portale wie eBay oder Ama-zon) auf der einen Seite und offenen Portalen (Produktbewertungsportale, Hotelbewertungs-portale und Dienstleistungsbewertungsportale) auf der anderen Seite. Zweiter Teil Im zweiten Teil geht die Arbeit der Frage nach, ob die Veröffentlichung der durch die Nutzer abgegebenen Bewertungen auf den offenen Portalen überhaupt erlaubt ist oder ob hier mögli-cherweise das Persönlichkeitsrecht der Betroffenen und hier insbesondere das Recht auf in-formationelle Selbstbestimmung in Form der datenschutzrechtlichen Bestimmungen die freie Bewertungsabgabe unzulässig werden lässt. Untersucht werden in diesem Zusammenhang im einzelnen Löschungs- bzw. Beseitigungsan-sprüche der Betroffenen aus § 35 Abs. 2 Satz 2 Nr. 1 BDSG bzw. §§ 1004 i. V. m. 823 Abs. 1 BGB (allgemeines Persönlichkeitsrecht). Die Arbeit kommt in datenschutzrechtlicher Hinsicht zu dem Schluss, dass die Bewertungen personenbezogene Daten darstellen, die den datenschutzrechtlichen Bestimmungen unterlie-gen und eine Veröffentlichung der Bewertungen nach dem im deutschen Recht geltenden da-tenschutzrechtlichen Erlaubnisvorbehalt grundsätzlich nicht in Betracht kommt. Vor dem Hintergrund dieser den tatsächlichen Gegebenheiten und Interessenlagen im Internet nicht mehr gerecht werdenden Gesetzeslage diskutiert der Autor sodann die Frage, ob die datenschutzrechtlichen Bestimmungen in diesen Fällen eine Einschränkung durch die grund-gesetzlich garantierten Informationsfreiheiten erfahren müssen. Nach einer ausführlichen Diskussion der Rechtslage, in der auf die Besonderheiten der ein-zelnen Portale eingegangen wird, kommt die Arbeit zu dem Schluss, dass die Frage der Zuläs-sigkeit der Veröffentlichung der Bewertungen von einer Interessenabwägung im Einzelfall abhängt. Als Grundsatz kann jedoch gelten: Ist die bewertete Tätigkeit oder Person in Bezug auf die bewertete Eigenschaft ohnehin einer breiten Öffentlichkeit zugänglich, erscheint eine Veröffentlichung der Daten nicht bedenklich. Dagegen wird man einen Löschungs- bzw. Be-seitigungsanspruch bejahen müssen für die Bewertungen, die Tätigkeiten oder Eigenschaften des Bewerteten, die in keinem Zusammenhang mit ihm als öffentlicher Person stehen, betref-fen. Anschließend geht die Arbeit auf die Persönlichkeitsrechte der Betroffenen und der sich hier-aus ergebenden Beseitigungs- und Unterlassungsansprüchen gemäß der §§ 1004 Abs. 1, 823 Abs. 1 BGB ein, verneint jedoch wegen dem Vorrang der spezialgesetzlichen Bestimmungen aus dem Bundesdatenschutzgesetz letztlich eine Anwendbarkeit der Anspruchsgrundlagen. Schließlich wird in diesem Teil noch kurz auf die Zulässigkeit der Bewertung juristischer Per-sonen eingegangen, die im Grundsatz bejaht wird. Dritter Teil Sofern der zweite Teil der Arbeit zu dem Schluss kommt, dass die Veröffentlichung der Be-wertungen zulässig ist, stellt sich im dritten Teil die Frage, welche Möglichkeiten das Recht dem Bewerteten bietet, gegen negative Bewertungen vorzugehen. Untersucht werden, dabei datenschutzrechtliche, deliktsrechtliche, vertragliche und wettbe-werbsrechtliche Ansprüche. Ein Schwerpunkt dieses Teils liegt in der Darstellung der aktuellen Rechtsprechung zu der Frage wann eine Bewertung eine Tatsachenbehauptung bzw. ein Werturteil darstellt und den sich hieraus ergebenden unterschiedlichen Konsequenzen für den Unterlassungsanspruch des Betroffenen. Diejenigen Bewertungen, die eine Meinungsäußerung darstellen, unterstehen dem starken Schutz der Meinungsäußerungsfreiheit. Grenze der Zulässigkeit sind hier im wesentlichen nur die Schmähkritik und Beleidigung. An Tatsachenbehautpungen dagegen sind schärfere Maßstäbe anzulegen. In diesem Zusammenhang wird der Frage nachgegangen, ob vertragliche Beziehungen zwischen den Beteiligten (Bewertenden, Bewertete und Portalbetreiber) die Meinungsäußerungsfreiheit einschränkt, was jedenfalls für die geschlossenen Portale bejaht wird. Vierter Teil Der vierte Teil der Arbeit beschäftigt sich mit den „Zu-gut-Bewertungen“. Es geht dabei um wettbewerbsrechtliche Ansprüche im Falle verdeckter Eigenbewertungen. Solche Eigenbewertungen, die unter dem Deckmantel der Pseudonymität als Werbemittel zur Imageverbesserung in entsprechenden Bewertungsportale verbreitet werden ohne den wahren Autor erkennen zu lassen, sind in wettbewerbsrechtlicher Hinsicht grundsätzlich unzulässig. Fünfter Teil Im letzten Teil der Arbeit wird schließlich der Frage nach der Verantwortlichkeit der Portal-betreiber für rechtswidrige Bewertungen nachgegangen. Zunächst wird die Feststellung getroffen, dass es sich bei den von den Nutzern abgegebenen Bewertungen um fremde Inhalte handelt und somit die Haftungsprivilegierungen der § 11 Abs. 1 TDG, § 9 Abs. 1 MDStV eingreifen, wonach die Forenbetreiber für die rechtswidrigen Bewertungen jedenfalls so lange nicht verantwortlich sind, solange sie hiervon keine Kenntnis haben. Da von dieser Haftungsprivilegierung nach der Rechtsprechung des Bundesgerichtshofs die Störerhaftung nicht umfasst ist, wird die Reichweite die Forenbetreiber aus der Störerhaftung treffenden Überwachungspflichten diskutiert. Die Arbeit kommt hier zu dem Ergebnis, dass in den Fällen, in denen dem Adressaten der Bewertung die Identität des Verfassers bekannt ist, sich die Verpflichtungen der Forenbetrei-ber auf die Beseitigung bzw. Sperrung der rechtswidrigen Bewertung beschränken. Sofern die Identität des Bewertenden unbekannt ist, haften die Forenbetreiber als Mitstörer und dem Be-troffenen stehen Unterlassungsansprüche auch gegen die Forenbetreiber zu.

La dimensione esterna della tutela dei dati personali nel diritto dell'Unione Europea

Questa tesi di dottorato ha per oggetto l’analisi della dimensione esterna della tutela dei dati personali, ossia lo studio dei meccanismi attraverso cui il diritto dell’Unione Europea assicura ai dati che vengono trasferiti verso Paesi terzi un elevato livello di protezione. In questo modo la tesi si propone di evidenziare i risultati conseguiti alla luce di quella che si rivela sempre più essere una vera e propria “politica estera legislativa” dell’Unione Europea volta alla protezione del diritto fondamentale alla tutela dei dati personali.

Il fascicolo sanitario elettronico tra Semantic Web e diritto alla privacy

Principale obiettivo della ricerca è quello di ricostruire lo stato dell’arte in materia di sanità elettronica e Fascicolo Sanitario Elettronico, con una precipua attenzione ai temi della protezione dei dati personali e dell’interoperabilità. A tal fine sono stati esaminati i documenti, vincolanti e non, dell’Unione europea nonché selezionati progetti europei e nazionali (come “Smart Open Services for European Patients” (EU); “Elektronische Gesundheitsakte” (Austria); “MedCom” (Danimarca); “Infrastruttura tecnologica del Fascicolo Sanitario Elettronico”, “OpenInFSE: Realizzazione di un’infrastruttura operativa a supporto dell’interoperabilità delle soluzioni territoriali di fascicolo sanitario elettronico nel contesto del sistema pubblico di connettività”, “Evoluzione e interoperabilità tecnologica del Fascicolo Sanitario Elettronico”, “IPSE - Sperimentazione di un sistema per l’interoperabilità europea e nazionale delle soluzioni di Fascicolo Sanitario Elettronico: componenti Patient Summary e ePrescription” (Italia)). Le analisi giuridiche e tecniche mostrano il bisogno urgente di definire modelli che incoraggino l’utilizzo di dati sanitari ed implementino strategie effettive per l’utilizzo con finalità secondarie di dati sanitari digitali , come Open Data e Linked Open Data. L’armonizzazione giuridica e tecnologica è vista come aspetto strategico per ridurre i conflitti in materia di protezione di dati personali esistenti nei Paesi membri nonché la mancanza di interoperabilità tra i sistemi informativi europei sui Fascicoli Sanitari Elettronici. A questo scopo sono state individuate tre linee guida: (1) armonizzazione normativa, (2) armonizzazione delle regole, (3) armonizzazione del design dei sistemi informativi. I principi della Privacy by Design (“prottivi” e “win-win”), così come gli standard del Semantic Web, sono considerate chiavi risolutive per il suddetto cambiamento.

Privacy Tradeoffs in Information Technology Law

The thesis aims to make the dynamics of the tradeoffs involving privacy more visible; both theoretically and in two of the central current policy debates in European data protection law, the right to be forgotten and online tracking. In doing so, it offers an explanation for data protection law from an economic perspective and provides a basis for the evaluation of further data protection measures.

The influence of PVC wrapping on the performance of two laser fluorescence devices on occlusal surfaces in vitro

OBJECTIVE: The aim of this study was to determine the influence of polyvinyl chloride (PVC) wrapping on the performance of two laser fluorescence devices (LF and LFpen) by assessing tooth occlusal surfaces. BACKGROUND DATA: Protection of their tips may influence LF measurements. To date there are no studies evaluating the influence of this protection on the performance of the LFpen on permanent teeth, or comparing it to the original LF device. MATERIALS AND METHODS: One hundred nineteen permanent molars were assessed by two experienced dentists using the LF and the LFpen devices, both with and without PVC wrapping. The teeth were histologically prepared and assessed for caries extension. RESULTS: The LF values with and without PVC wrapping were significantly different. For both LF devices, the sensitivity and accuracy were lower when the PVC wrapping was used. The specificity was statistically significantly higher for the LFpen with PVC. No difference was found between the areas under the ROC curves with and without PVC wrapping. The ICC showed excellent interexaminer agreement. The Bland and Altman method showed a range between the upper and the lower limits of agreement of 63.4 and 57.8 units for the LF device, and 49.4 and 74.2 for the LFpen device, with and without PVC wrapping, respectively. CONCLUSIONS: We found an influence of the PVC wrapping on the performance of the LF and LFpen devices. However, since its influence on detection of occlusal caries lesions is considered for, the use of one PVC layer is suggested to avoid cross-contamination in clinical practice.

The Right to Be Forgotten More Than a Pandora’s Box?

Recently, political voices have stressed the need to introduce a right to be forgotten as new human right. Individuals should have the right to make potentially damaging information disappear after a certain time has elapsed. Such new right, however, can come in conflict with the principle of free speech. Therefore, its scope needs to be evaluated in the light of appropriate data protection rules. Insofar, a more user-centered approach is to be realized. “Delete” can not be a value as such, but must be balanced within a new legal framework.

Global Standards: Recent Developments betweend the Poles of Privacy and Cloud Computing

The development of the Internet has made it possible to transfer data ‘around the globe at the click of a mouse’. Especially fresh business models such as cloud computing, the newest driver to illustrate the speed and breadth of the online environment, allow this data to be processed across national borders on a routine basis. A number of factors cause the Internet to blur the lines between public and private space: Firstly, globalization and the outsourcing of economic actors entrain an ever-growing exchange of personal data. Secondly, the security pressure in the name of the legitimate fight against terrorism opens the access to a significant amount of data for an increasing number of public authorities.And finally,the tools of the digital society accompany everyone at each stage of life by leaving permanent individual and borderless traces in both space and time. Therefore, calls from both the public and private sectors for an international legal framework for privacy and data protection have become louder. Companies such as Google and Facebook have also come under continuous pressure from governments and citizens to reform the use of data. Thus, Google was not alone in calling for the creation of ‘global privacystandards’. Efforts are underway to review established privacy foundation documents. There are similar efforts to look at standards in global approaches to privacy and data protection. The last remarkable steps were the Montreux Declaration, in which the privacycommissioners appealed to the United Nations ‘to prepare a binding legal instrument which clearly sets out in detail the rights to data protection and privacy as enforceable human rights’. This appeal was repeated in 2008 at the 30thinternational conference held in Strasbourg, at the 31stconference 2009 in Madrid and in 2010 at the 32ndconference in Jerusalem. In a globalized world, free data flow has become an everyday need. Thus, the aim of global harmonization should be that it doesn’t make any difference for data users or data subjects whether data processing takes place in one or in several countries. Concern has been expressed that data users might seek to avoid privacy controls by moving their operations to countries which have lower standards in their privacy laws or no such laws at all. To control that risk, some countries have implemented special controls into their domestic law. Again, such controls may interfere with the need for free international data flow. A formula has to be found to make sure that privacy at the international level does not prejudice this principle.

Facebook’s Real Name Policy: Bye-Bye, Max Mustermann?

Facebook requires all members to use their real names and email addresses when joining the social network. Not only does the policy seem to be difficult to enforce (as the prevalence of accounts with people’s pets or fake names suggests), but it may also interfere with European (and, in particular, German) data protection laws. A German Data Protection Commissioner recently took action and ordered that Facebook permit pseudonymous accounts as its current anti-pseudonymous policy violates § 13 VI of the German Telemedia Act. This provision requires telemedia providers to allow for an anonymous or pseudonymous use of services insofar as this is reasonable and technically feasible. Irrespective of whether the pseudonymous use of Facebook is reasonable, the case can be narrowed down to one single question: Does German data protection law apply to Facebook? In that respect, this paper analyses the current Facebook dispute, in particular in relation to who controls the processing of personal data of Facebook users in Germany. It also briefly discusses whether a real name policy really presents a fix for anti-normative and anti-social behaviour on the Internet.

Oblivion, Erasure and Forgetting in the Digital Age

In light of the recent European Court of Justice ruling (ECJ C-131/12, Google Spain v Spanish Data Protection Agency),the “right to be forgotten” has once again gained worldwide media attention. Already in 2012, whenthe European Commission proposed aright to be forgotten,this proposal received broad public interest and was debated intensively. Under certain conditions, individuals should thereby be able todelete personal data concerning them. More recently – in light of the European Parliament’s approval of the LIBE Committee’samendments onMarch 14, 2014 – the concept seems tobe close to its final form.Although it remains, for the most part,unchanged from the previously circulated drafts, it has beenre-labelled as a“right of erasure”. This article argues that, despite its catchy terminology, the right to be forgotten can be understood as a generic term, bringing together existing legal provisions: the substantial right of oblivion and the rather procedural right to erasure derived from data protection. Hereinafter, the article presents an analysis of selected national legal frameworks and corresponding case law, accounting for data protection, privacy, and general tort law as well as defamation law. This comparative analysis grasps the practical challenges which the attempt to strengthen individual control and informational self-determination faces. Consequently, it is argued that narrowing the focus on the data protection law amendments neglects the elaborate balancing of conflicting interests in European legal tradition. It is shown thatthe attemptto implement oblivion, erasure and forgetting in the digital age is a complex undertaking.

On the Search for an Adequate Scope of the Right to Be Forgotten

During the last decades, the virtual world increasingly gained importance and in this context the enforcement of privacy rights became more and more difficult. An important emanation of this trend is the right to be forgotten enshrining the protection of the data subject’s rights over his/her “own” data. Even though the right to be forgotten has been made part of the proposal for a completely revised Data Protection Regulation and has recently been acknowledged by the Court of Justice of the European Union (“Google/Spain” decision), to date, the discussions about the right and especially its implementation with regard to the fundamental right to freedom of expression have remained rather vague and need to be examined in more depth.

Welcome to the Jungle: The Liability of Internet Intermediaries for Privacy Violations in Europe

In Europe, roughly three regimes apply to the liability of Internet intermediaries for privacy violations conducted by users through their network. These are: the e-Commerce Directive, which, under certain conditions, excludes them from liability; the Data Protection Directive, which imposes a number of duties and responsibilities on providers processing personal data; and the freedom of expression, contained inter alia in the ECHR, which, under certain conditions, grants Internet providers several privileges and freedoms. Each doctrine has its own field of application, but they also have partial overlap. In practice, this creates legal inequality and uncertainty, especially with regard to providers that host online platforms and process User Generated Content.

Effect of comprehensive cardiac rehabilitation after heart valve surgery (CopenHeartVR): study protocol for a randomised clinical trial

Background Heart valve diseases are common with an estimated prevalence of 2.5% in the Western world. The number is rising due to an ageing population. Once symptomatic, heart valve diseases are potentially lethal, and heavily influence daily living and quality of life. Surgical treatment, either valve replacement or repair, remains the treatment of choice. However, post surgery, the transition to daily living may become a physical, mental and social challenge. We hypothesise that a comprehensive cardiac rehabilitation programme can improve physical capacity and self-assessed mental health and reduce hospitalisation and healthcare costs after heart valve surgery. Methods A randomised clinical trial, CopenHeartVR, aims to investigate whether cardiac rehabilitation in addition to usual care is superior to treatment as usual after heart valve surgery. The trial will randomly allocate 210 patients, 1:1 intervention to control group, using central randomisation, and blinded outcome assessment and statistical analyses. The intervention consists of 12 weeks of physical exercise, and a psycho-educational intervention comprising five consultations. Primary outcome is peak oxygen uptake (VO2 peak) measured by cardiopulmonary exercise testing with ventilatory gas analysis. Secondary outcome is self-assessed mental health measured by the standardised questionnaire Short Form 36. Also, long-term healthcare utilisation and mortality as well as biochemistry, echocardiography and cost-benefit will be assessed. A mixed-method design is used to evaluate qualitative and quantitative findings encompassing a survey-based study before the trial and a qualitative pre- and post-intervention study. Discussion The study is approved by the local regional Research Ethics Committee (H-1-2011-157), and the Danish Data Protection Agency (j.nr. 2007-58-0015).

Algunos retos de la protección de datos en la sociedad del conocimiento. Especial detenimiento en la computación en la nube (cloud computing).

Los continuos avances tecnológicos están trayendo consigo nuevas formas de almacenar, tratar y comunicar datos personales. Es necesario repensar el derecho fundamental a la protección de datos, y arbitrar mecanismos para adaptarlo a las nuevas formas de tratamiento. a nivel europeo se está trabajando en una nueva propuesta de regulación que consideramos, en general, muy apropiada para afrontar los nuevos retos en esta materia. para ejemplificar todo esto, en el presente estudio se plantea de forma detallada el caso de la computación en nube, sus principales características y algunas preocupaciones acerca de los riesgos potenciales que su utilización trae consigo. Abstract: Rapid technological developments are bringing new ways to store, process and communicate personal data. We need to rethink the fundamental right to data protection and adapt it to new forms of treatment. there is a new «european» proposal for a regulation on the protection of individuals with regard to the processing of personal data, well suited to meet the new challenges. this study offers one example of this: the cloud computing, its main characteristics and some concerns about the potential risks that its use entails.

La videovigilancia : tecnologías actuales y aspectos sociopolíticos

En este Proyecto de fin de carrera titulado: LA VÍDEOVIGILANCIA: TECNOLOGÍAS ACTUALES Y ASPECTOS SOCIOPOLÍTICOS, tiene como objetivo hacer un estudio en los sistemas de Vídeovigilancia basado en cámaras-IP, con fines de seguridad, control o supervisión. Nos basaremos en exponer los sistemas Vídeovigilancia basados en cámara-IP actuales de ultima generación, cuya principal virtud de estos sistemas, es la comunicación con otros lugares, o espacios públicos como privados y poder visualizar tanto en vivo como en diferido lo que este pasando en ese lugar y en ese momento o haya pasado a través del protocolo de comunicación-IP. Se explicara desde el más básico al más complejo sistema de videovigilancia-IP, también explicaremos su puesta en practica mediante los múltiples interconexiones que estos conlleven. Llegando a este punto, se nos plantea las siguientes cuestiones que da origen a este PFC. Estos sistemas de Vídeovigilancia-IP, captan las imágenes por medio de las cámaras-IP, proporcionando su facilidad tanto de visionado/grabacion, como de control, ya que no es necesario estar presente e interactuando con otros sistemas digitales de diverso índole actuales, gracias al protocolo-IP. Estos sistemas-IP, tienen su puesta en práctica mediante las instalaciones requeridas ,estas podrán ser sencillas o muy complejas de todos los sistemas-IP. Debido al gran aumento masivo, las tecnologías actuales de diverso índole de cámaras-IP en materia de la vídeovigilancia en lugares públicos, y privados en nuestra sociedad actual, lo hace un medio particularmente invasivo y por ello resulta necesario tanto la concurrencia de condiciones que legitimen los tratamientos de datos de personas identificables, como la definición de los principios y garantías que deban aplicarse ya que estas, repercutirán sobre los derechos de las personas, lo que obligara a fijar ciertas garantías. Se nos plantea los casos en los que la captación y/o tratamiento de imágenes con fines de Vídeovigilancia que pertenezcan a personas identificadas o identificables, ha obligado a España, y según dispuesto por la Directiva 95/46/CE del Parlamento Europeo, a regularizar esta situación mediante la Ley Orgánica de Protección de Datos (LOPD) 15/1999 de 13 de diciembre, bajo los procedimientos del Estado español en materia sociopolítica, y dando vigor a esta ley, mediante la aprobación de la Instrucción 1/2006 de 8 de noviembre de 2006, cuyo máximo organismo es la Agencia española de Protección de Datos (AGPD). Una vez planteada la motivación y justificación del proyecto, se derivan unos objetivos a cumplir con la realización del mismo. Los objetivos del proyecto se pueden diferenciar en dos clases principalmente. Los objetivos principales y objetivos secundarios. Los objetivos principales de este PFC, nacen directamente de las necesidades planteadas originalmente en materia de Vídeovigilancia, tanto tecnológicamente basado en las cámaras-IP en la captación y/o tratamiento de imágenes, así como sociopolíticamente donde trataremos de describirlo mediante las indicaciones y criterios con casos prácticos y de cómo deben de aplicarse según la instrucción 1/2006 mediante la LOPD en materia de Vídeovigilancia, en cuanto a la protección de datos que puedan repercutir sobre el derecho de las personas. Por otra parte los objetivos secundarios, son la extensión del objetivo primario y son de orden cuantificador en este PFC, dando una explicación más exhaustiva del objetivo principal. ABSTRACT In this final year project, entitled: THE VIDEOSURVEILLANCE: CURRENT TECHNOLOGIES AND POLITICALSOCIALS ASPECTS, aims to make a study of video surveillance systems based on IP cameras, for security, control or supervision. We will rely on to expose the camera based video surveillance systems IP-current last generation, whose main virtue of these systems, is communication with other places, or public and private spaces and to view both live and time so this happening in that place and at that time or passed through-IP communication protocol. He explained from the most basic to the most complex-IP video surveillance system, also explain its implementation into practice through multiple interconnections that these entail. Arriving at this point, we face the following issues which gave rise to this PFC. These IP-video surveillance systems, captured images through IP-cameras, providing both ease of viewing / recording, as a control, since it is not necessary to be present and interacting with other digital systems such diverse today, thanks IP-protocol. These systems-IP, have their implementation through the facilities required, these can be simple or very complex all-IP video surveillance systems. Due to the large increase in mass, current technologies of different kinds of IP cameras for video surveillance in public places, and private in our society, it makes a particularly invasive and therefore attendance is necessary both conditions that legitimize data processing of identifiable people, as the definition of the principles and safeguards to be applied as these will impact on the rights of the people, which forced to set certain guarantees. We face those cases in which the uptake and / or image processing video surveillance purposes belonging to identified or identifiable, has forced Spain, and as required by Directive 95/46/EC of the European Parliament, to regularize this situation by the Organic Law on Data Protection (LOPD) 15/1999 of December 13, under the procedures of the Spanish State in sociopolitical, and giving effect to this Act, with the approval of the Instruction 1/2006 of 8 November 2006, the governing body is the Spanish Agency for Data Protection (AGPD). Once raised the motivation and justification for the project, resulting in meeting targets to achieve the same. Project objectives can be differentiated into two main classes, the main objectives and secondary objectives: The main objectives of this PFC, born directly from requirements originally raised for capturing both technologically imaging me and try to describe where sociopolitically, the details and criteria as case studies and should be applied according to the instruction 1 / 2006 by the LOPD on video surveillance system in terms of data protection that could impact on the right people. Moreover the secondary objectives are the extension of the primary and are of a quantifier in this PFC, giving a fuller explanation of the main objective.

Desarrollo de una plataforma de servicios gestionados para soluciones de contingencia en el Cloud

La proliferación en todo el mundo de las soluciones basadas en la nube hace que las empresas estén valorando mover su infraestructura o parte de ella a la nube, para así reducir los altos costes de inversión necesarios para mantener una infraestructura privada. Uno de los servicios que puede ser centralizado en la nube, mediante recursos compartidos entre varios clientes, son las soluciones de contingencia, como los servicios de protección de datos o los centros de recuperación ante desastres. Mediante este proyecto se pretende llevar a cabo el despliegue de una plataforma de servicios gestionados para ofrecer soluciones centralizadas, a clientes que lo requieran, de copias de seguridad y disaster recovery. Para la realización del proyecto se realizó un estudio de las tecnologías actuales para llevar a cabo la continuidad de negocio, los distintos tipos de backups, así como los tipos de replicación existente, local y remota. Posteriormente, se llevó a cabo un estudio de mercado para barajar las distintas posibilidades existentes para el despliegue de la infraestructura, siempre teniendo en cuenta el cliente objetivo. Finalmente, se realizó la fase de desarrollo, donde se detallan los componentes principales que componen la solución final, la localización de la infraestructura, un caso de uso, así como las principales ventajas de la solución. Se ha de destacar que se trata de un proyecto real, que se llevó a cabo en una empresa externa a la facultad, Omega Peripherals, donde una vez finalizado mi prácticum, se propuso dicho proyecto para desarrollarlo como continuación de mi labor en la empresa y formar parte de mi Trabajo Final de Grado (TFG). ---ABSTRACT---The worldwide proliferation of cloud-based solutions means that companies are evaluating their infrastructure or move part of it to the cloud, to reduce the high investment costs required to maintain a private infrastructure. One of the services that can be centralized in the cloud, through shared resources between multiple clients, are the solutions of contingency services as data protection or disaster recovery centers. This project aims to carry out the deployment of a managed services platform centralized solutions, to customers who need it, backup and disaster recovery services. The project consists of three phases. First, It was performed a study of the current business continuity technologies, the different types of backups, as well as replication types, local and remote. Second, it was performed a market study to shuffle the different possibilities for the deployment of infrastructure, keeping in mind the target customer. Finally, we found the development phase, where it details the main components that make up the final solution, the location of infrastructure, a use case, as well as the main advantages of the solution. It should be emphasized that this is a real project, which was carried out in an outside company to the university, called Omega Peripherals, where once I completed my practicum, it was proposed this project to develop it as a continuation of my job and develop it as my final dissertation.