“This wasn’t supposed to happen” : making sense of emotions in the face of expectation breach

Des recherches antérieures sur les émotions en contexte organisationnel, notamment autour des notions de travail émotionnel, de contrat psychologique et d'équité, ont souvent soulevé la question de la rationalité et du caractère approprié ou non des manifestations émotionnelles, ainsi que sur les mécanismes utilisés pour contrôler et modérer celles-ci. Cependant, peu de recherche empirique a été effectuée sur la façon dont les employés eux-mêmes font sens de leurs émotions au travail et le processus par lequel ils parviennent à rendre celle-ci compréhensibles et légitimes, à la fois pour eux-mêmes et pour autrui. Au cours des dernières années, un courant de recherche émergent tend toutefois à mettre de côté la perspective normative / rationaliste pour soulever ce type de questions. Ainsi, au lieu d'être considérées comme des expériences strictement subjectives, privées, voire inaccessibles, les émotions y sont envisagées à travers les discours et les mises en récits dont elles font l’objet. Les émotions apparaissent ainsi non seulement exprimées dans le langage et la communication, mais construites et négociées à travers eux. La recherche présente développe empiriquement cette perspective émergente, notamment en faisant appel aux théories du sensemaking et de la narration, à travers l’analyse détaillée des récits de quatre employés chargés du soutien à la vente pour un revendeur de produits informatiques. En demandant à mes sujets de parler de leurs expériences émotionnelles et en analysant leurs réponses selon une méthodologie d’analyse narrative, cette recherche explore ainsi la façon dont les employés parviennent à construire le sens et la légitimité de leurs expériences émotionnelles. Les résultats suggèrent entre autres que ces processus de construction de sens sont très étroitement liés aux enjeux d’identité et de rôle.

Predicting sense of community and participation by applying machine learning to open government data

Community capacity is used to monitor socio-economic development. It is composed of a number of dimensions, which can be measured to understand the possible issues in the implementation of a policy or the outcome of a project targeting a community. Measuring community capacity dimensions is usually expensive and time consuming, requiring locally organised surveys. Therefore, we investigate a technique to estimate them by applying the Random Forests algorithm on secondary open government data. This research focuses on the prediction of measures for two dimensions: sense of community and participation. The most important variables for this prediction were determined. The variables included in the datasets used to train the predictive models complied with two criteria: nationwide availability; sufficiently fine-grained geographic breakdown, i.e. neighbourhood level. The models explained 77% of the sense of community measures and 63% of participation. Due to the low geographic detail of the outcome measures available, further research is required to apply the predictive models to a neighbourhood level. The variables that were found to be more determinant for prediction were only partially in agreement with the factors that, according to the social science literature consulted, are the most influential for sense of community and participation. This finding should be further investigated from a social science perspective, in order to be understood in depth.

Learning through enquiry : making sense of geography in the key stage 3 classroom.

Está destinado al apoyo de los profesores en su desarrollo profesional, pues es una referencia útil para aquellos que quieran conocer temas de investigación en pedagogía geográfica. Aunque los ejemplos se han tomado principalmente de las escuelas de Inglaterra, pueden ser aplicados a las aulas de geografía de todo el mundo. También muestra cómo es el aprendizaje de la geografía promovido por la autora del libro, que favorece la participación activa de los estudiantes, al demostrar la importancia de estimular su curiosidad y promover un comportamiento crítico hacia los datos, y ofrecer, asimismo, oportunidades para qué los propios alumnos busquen nuevas ideas e información y reflexionen sobre lo aprendido.

Making sense of primary science investigations.

EL mensaje de que la ciencia no es sólo un conjunto de conocimientos, sino también una forma de trabajar parece que ha llegado a los profesores, pero todavía no ha calado en los niños. A pesar de los esfuerzos por acercar la Ciencia a los alumnos de primaria, éstos no comprenden del todo bien el proceso o los efectos de la investigación científica. Por este motivo, el objetivo de este texto es ayudar a los docentes a saber transmitir este mensaje a sus alumnos, y lo que es más importante, que éstos sientan muy de cerca la Ciencia.

A sense of place. 1 : place and space in Britain.

Para alumnos que estudian geografía. El enfoque es presentar unas ideas a través de una serie de datos, textos, fotografías, dibujos, diagramas, estadísticas, mapas etc. Se hace hincapié en la comprensión de las ideas más que en la memorización de los hechos, si bien la adquisición de conocimientos de los lugares y de los pueblos se considera como un objetivo importante.

Making sense of grammar.

Introduce un punto de vista semántico y pragmático en el análisis de la estructura gramatical y muestra cómo funciona la gramática en diferentes contextos lingüísticos, literario, no literario, oral y escrito. Investiga una amplia variedad de temas lingüísticos, que incluyen la sociolingüística, la adquisición del lenguaje y la estilística.

Mathematics in the primary school : a sense of progression.

Proporciona un conjunto de principios básicos para la enseñanza de las matemáticas en la escuela primaria a través de los principales temas del programa de estudios. Los autores exploran la comprensión de los niños en áreas claves de las matemáticas en la etapa Fundación (Foundation Stage) y la etapas clave de las fases 1 y 2 (Key Stage 1 and Key Stage 2). Identifican importantes enfoques de la enseñanza, incluyendo el uso de calculadoras y ordenadores, y hacen énfasis en el cálculo mental y en la solución de problemas. Se utilizan estudios de casos para ilustrar como ponerlos en práctica y cómo los niños responden a ellos. Subraya la importancia del conocimiento matemático de los propios profesores y les ofrece orientación y consejos prácticos.

Prospective elementary school teachers' ways of making sense of mathematical problem posing. 'Modos en que futuros profesores de primaria dan sentido a la invención de problemas matemáticos'.

Resumen basado en el de la publicación

Phylloxera and the grapevine: a sense of common purpose?

The purpose of life is its continuation: survival is the reason things live. Here we explore this 'basic' of biology, by reference to the extraordinary life-cycle of the aphid-like pest phylloxera, and the complexity of its relationship with its host the grapevine. The effort and ingenuity that phylloxera employs to continue itself leads to a doubt that survival alone is sufficient reason. It has frequently been suggested that the reduction of life to a catalogue of facts (by science) creates this doubt, because it robs existence of its essence (which is something other than its mechanics). The part that science is said to steal is what Robert Pirsig calls Quality-the harmonious balance of things. Pirsig seems to imply that this is something inherent in things-and independent from us. A more mundane explanation is that the difference between facts and the complete reality is us-the tendency of mind to connect freely between different kinds of information. This possibility is briefly illustrated here by a myth based on the facts of phylloxera.

Making sense of supply chain management: acomparative study of aerospace and construction

Current recipes for learning across business sectors too often fail to recognize the embedded and contextual nature of management practice. The existing literature gives little emphasis to the symbiotic relationship between supply chain management and the broader dynamics of context. The aerospace and construction sectors are selected for comparison on the basis that they are so different. The UK aerospace sector has undergone extensive consolidation as a result of the imperatives of global competitive pressures. In contrast, the construction industry has experienced decades of fragmentation and remains highly localized. An increasing proportion of output in the aerospace sector occurs within a small number of large, globally orientated firms. In contrast, construction output is dominated by a plethora of small firms with high levels of subcontracting and a widespread reliance on self-employment. These differences have fundamental implications for the way that supply chain management is understood and implemented in the two sectors. Semi-structured interviews with practitioners from both sectors support the contention that supply chain management is more established in aerospace than construction. The introduction of prime contracting and the increasing use of framework agreements within the construction sector potentially provide a much more supportive climate for supply chain management than has traditionally prevailed. However, progress depends upon an improved continuity of workload under such arrangements.

Place attachment and sense of belonging in the offices

Examines the concept of “place attachment” as defined in various disciplines and develops an effective conceptual approach that can be applied to facilities management. Describes the development of a model-matchmaking process adapted from Passini's model of cognitive mapping. Findings that the emergence of the new economy is undermining our ability to form attachments with people, places and companies. However, one of the unintended effects of this is that it has strengthened the value of place and aroused a longing for community. Moreover, loyalty to an organisation is increasingly determined by social and place attachment. Proposes that further research needs to be undertaken to “engineer out” the negative impacts of flexibility associated with loss of place. States that place attachment presents a challenging view of the world that is contrary to all the received wisdom in facilities management, where flexibility has always assumed an unchallenged position in relation to buildings and people. Concludes that this research area presents many pragmatic design and operational questions for facilities managers.

Making sense of research quality assessment

Purpose – For many academics in UK universities the nature and orientation of their research is overwhelmingly determined by considerations of how that work will be graded in research assessment exercises (RAEs). The grades awarded to work in a particular subject area can have a considerable impact on the individual and their university. There is a need to better understand those factors which may influence these grades. The paper seeks to address this issue. Design/methodology/approach – The paper considers relationships between the grades awarded and the quantitative information provided to the assessment panels for the 1996 and 2001 RAEs for two subject areas, built environment and town and country planning, and for three other subject areas, civil engineering, geography and archaeology, in the 2001 RAE. Findings – A simple model demonstrating strong and consistent relationships is established. RAE performance relates to numbers of research active staff, the production of books and journal papers, numbers of research studentships and graduations, and research income. Important differences between subject areas are identified. Research limitations/implications – Important issues are raised about the extent to which the new assessment methodology to be adopted for the 2008 RAE will capture the essence of good quality research in architecture and built environment. Originality/value – The findings provide a developmental perspective of RAEs and show how, despite a changed methodology, various research activities might be valued in the 2008 RAE. The basis for a methodology for reviewing the credibility of the judgements of panels is proposed.