Convert the service crisis to new business opportunity

Presentation for Research Skills

Gestión de procesos de negocio BPM (Business Process Management), TICs y crecimiento empresarial ¿Qué es BPM y cómo se articula con el crecimiento empresarial?.

La globalización de los mercados, la apertura económica, los tratados de libre comercio y el entorno de competencia exigen empresas y organizaciones que sean capaces de enfrentar su futuro con parámetros de efi ciencia y efi cacia. Las soluciones tecnológicas solicitadas por los clientes para mantener y aprovechar el crecimiento empresarial de largo plazo en gestión, hacen que soluciones como BPM (Business Process Management) apoyen estas condiciones, convirtiendo la gestión de procesos de negocios en una técnica estratégica, que permite generar y controlar “cambios” de forma ágil, oportuna, confi able y de calidad, con miras al logro de los objetivos estratégicos establecidos por dichas empresas. La gestión empresarial ha evolucionado a tal punto que hoy en día se considera que los procesos son un activo fundamental en el desarrollo de toda organización, razón por la cual las empresas deben adaptarlos, optimizarlos e integrarlos, apoyándose en soluciones de negocio conformadas por plataformas, sistemas de información y aplicativos que responden ante los cambios que produce el entorno, facilitan una mayor productividad del empleado y una mayor y mejor colaboración con socios comerciales y clientes de valor, evitando así riesgos innecesarios que disminuyen la rentabilidad y los benefi cios de las mismas. Es por todo esto que muchas de las empresas interesadas en su perdurabilidad a través del tiempo han adoptado soluciones BPM (Business Process Management), cuyo objetivo es la mejora de la eficiencia a través de la gestión sistemática de los procesos de negocio, los cuales deben ser integrales, automatizados, optimizados, monitoreados y documentados de una forma continua, siendo esta una plataforma de soporte en la toma de decisiones gerenciales relacionadas con ciclos del producto más cortos, inteligencia colectiva en la demanda del mercado y reacciones ágiles frente a las fl uctuaciones de los precios.

Business and Management for the IB Diploma: Standard and Higher Level.

Esta guía contiene una revisión de todos los temas de ciencias empresariales para el Programa del Diploma de Bachillerato Internacional (IB Diploma). Los temas del libro son: la organización y el entorno empresarial (naturaleza de la actividad empresarial, tipos de organización, objetivos, herramientas de planificación de la organización, crecimiento y evolución, globalización), recursos humanos (relaciones empleador y empleado, liderazgo y gestión, motivación), las cuentas y finanzas (fuentes de financiación), marketing (el papel del marketing, producto, precio, promoción, lugar de distribución, marketing internacional), las operaciones de gestión.

Impact of the new business tax system (alienation of personal services income) Act 2000

The implications of categorising income as "personal services income" and the actual meaning of this term have been marked with uncertainty. The Commissioner of Taxation has long asserted that "personal services income" inherently may not be derived by an entity other than the person whose exertions produce the income. In Liedig v FCT (1994) 28 ATR 141, however, Hill J held that in the absence of a specific legislative provision, there was no basis for the Commissioner's doctrine. The specific legislative measures Hill J required were put in place through the New Business Tax System (Alienation of Personal Services Income) Act 2000. In certain circumstances this Act prevents interposed entities from deriving personal services income. Such payments are attributed instead to the individual who performs the services.

It will also be seen, however, that these provisions do not apply to entities that are conducting a "personal services business". It is submitted that the combined effect of, inter alia, the Act's definition of "personal services income" and "personal services business" is to give the Act a narrower scope than the Commissioner's personal services doctrine. Moreover, it will be submitted that the statutory definition of personal services income also suffers from the same flaws that Hill J identified as relevant to the Commissioner's personal services doctrine.

An empirical study of e-business security in Geelong small to medium business enterprises (SMEs)

This paper delivers the findings from a study conducted to investigate Australian SMEs and e-business security. The study established the attitudes and concerns of a sample of Australian Small and Medium-sized Enterprises (SMEs) towards the use of e-business within their operational environment using the members of the Geelong Chamber of Commerce as a base for survey participants. The results focus on e-business security and identifying mechanisms that SMEs use to safeguard their e-business systems.

The role of formal mentoring on business success and self-esteem in participants of a new business start-up program

The current study investigated the relationship between career-related mentoring, psychosocial mentoring, business success, and self-esteem in participants of a program that was designed to assist in the establishment of a new business. Seventy-seven protégés and their matched mentors were included in the study. A comparison of mentor and protégé perceptions revealed that mentors considered themselves to provide higher levels of psychosocial support than did the protégés. Protégé perceptions of business success were predicted by the frequency of mentor contact and the level of career-related support provided by their mentor.

International business : a managerial perspective

Provides students with the knowledge, insight and tools to function effectively as managers in this global business environment. Designed specifically for students in Australia and the Asia-Pacific region, this text contains many relevant local examples and applications.

Managing the family business

Managing the family business is a timely and thought provoking book that should encourage greater debate about where family businesses are going and what issues are paramount. The editors have made a consious attempt to invite and encourage academic and industry practitioners to contribute chapters.

Working and fighting for progress, for prosperity, for society : brave new business worlds before and beyond corporate citizenship

One of the things that many of us working in corporate citizenship tend to do is to assume that we are actually creating new agendas. Sometimes we do but, more often than not, other thinkers have been there before us. One such man worth revisiting in his extensive writings of over 60 years ago is Aldous Huxley, probably most famous to many for his novel Brave New World. This paper looks briefly at some of the things Huxley had to say that are relevant to our current thinking about the 'soul' of business and its relations to CSR and corporate citizenship.