Linking of stress offset score (SOS), work satisfaction, and organizational commitment to intentions to quit

The purpose of this study was to identify the impact of stressors and offsetting satistiers, measured in this study with Stress Offset Score (SOS), on intentions to quit and examine the mediating and moderating effects of three facets of work satisfaction (job satisfaction, pay satisfaction, and satisfaction with supervisor) and two facets of organizational commitment (affective and nonnative commitment) on this relationship. The sample was composed of 2990 employees from 21 public and private organizations. The interaction of each type of work satisfaction and organizational commitment, with SOS, was tested using Ordinary Least Squares (OLS) procedures. Intentions to quit was the dependent variable. The research questions were determine: (1) Does SOS predict intentions to quit? (2) Does work satisfaction mediate the predictive relationship of SOS on intentions to quit? (3) Does organizational commitment mediate the predictive relationship of SOS on intent to quit? (4) Does work satisfaction moderate the predictive relationship of SOS on intentions to quit? and (5) Does organizational commitment moderate the predictive relationship of SOS on intentions to quit? The results indicated that SOS was negatively correlated with intentions to quit. Each of the types of work satisfaction and organizational commitment variables showed a partial mediated relationship with SOS and each relationship was highly significant, while normative commitment explained more of the relationship then other mediators. The study also tested for interactions but no statistical significant relationships where established between any of the interaction terms (e.g., SOSxJob Satisfaction and SOSxAffcctive Commitment) and intentions to quit.

An impact evaluation of the Ontario ban on smoking in schools and on school property : does the ban on smoking influence high school students' intentions to smoke cigarettes?

The Ontario Tobacco Control Act of 1994 imposed a total ban on smoking in schools, and on school property for every school in the province. The imposition of this policy created problems for school administrators. For instance, students who were smoking on walkways and properties adjacent to school boundaries, clashed with neighbouring property owners who were angry about the resulting damage and disruption. The enforcement of this policy consumes valuable resources at each school; therefore, knowledge about the impact of the policy is important. If effective, this policy has the potential to improve the health of students over their lifetime, by preventing or delaying smoking behaviour. Alternatively, an ineffective policy will continue to create administrative problems for the school and serve no legitimate purpose. Therefore, knowledge about the impact of the smoking ban policy on students' smoking intentions assists policy makers and school administrators in their understanding of the policy's impact within the schools. This research provided an impact evaluation of the ban on smoking in schools and on school property in Ontario. A total of 2069 students, from five high schools, in the Niagara Region, provided complete responses to a survey, designed to test whether smoking intentions were affected by the imposition of the policy. The study used Ajzen's theory of planned behaviour (Ajzen, 1991), specifically, the perceived behavioural control measure, to gain some understanding of students' perceptions of control over smoking imposed by the ban. The findings indicate the policy has the potential to influence students' overall smoking intentions. The ban on smoking policy was found to be a significant predictor of the smoking intentions of high school students. As well, attitude, social norms, and perceptions of control were significant predictors of smoking intentions. Exploratory findings also indicated differences between the control beliefs of students from different high schools, indicating potential differences in the enforcement of the smoking ban between schools. The findings also support the utility of the theory of planned behaviour as a methodology for evaluating the influence of punitive policies. This research study should be continued by utilizing the full theory of planned behaviour, including two phases of data collection and the measurement of actual smoking behaviour.

Examining sport commitment and intentions to participate in intramural sports : application of the Sport Commitment Model and the Theory of Planned Behaviour in a campus recreational sport setting

Fifty-six percent of Canadians, 20 years of age and older, are inactive (Canadian Community Health Survey, 200012001). Research has indicated that one of the most dramatic declines in population physical activity occurs between adolescence and young adulthood (Melina, 2001; Stephens, Jacobs, & White, 1985), a time when individuals this age are entering or attending college or university. Colleges and universities have generally been seen as environments where physical activity and sport can be promoted and accommodated as a result of the available resources and facilities (Archer, Probert, & Gagne, 1987; Suminski, Petosa, Utter, & Zhang, 2002). Intramural sports, one of the most common campus recreational sports options available for post-secondary students, enable students to participate in activities that are suited for different levels of ability and interest (Lewis, Jones, Lamke, & Dunn, 1998). While intramural sports can positively affect the physical activity levels and sport participation rates of post-secondary students, their true value lies in their ability to encourage sport participation after school ends and during the post-school lives of graduates (Forrester, Ross, Geary, & Hall, 2007). This study used the Sport Commitment Model (Scanlan et aI., 1993a) and the Theory of Planned Behaviour (Ajzen, 1991) with post secondary intramural volleyball participants in an effort to examine students' commitment to intramural sport and 1 intentions to participate in intramural sports. More specifically, the research objectives of this study were to: (1.) test the Sport Commitment Model with a sample of postsecondary intramural sport participants(2.) determine the utility of the sixth construct, social support, in explaining the sport commitment of post-secondary intramural sport participants; (3.) determine if there are any significant differences in the six constructs of IV the SCM and sport commitment between: gender, level of competition (competitive A vs. B), and number of different intramural sports played; (4.) determine if there are any significant differences between sport commitment levels and constructs from the Theory of Planned Behaviour (attitudes, subjective norms, perceived behavioural control, and intentions); (5.) determine the relationship between sport commitment and intention to continue participation in intramural volleyball, continue participating in intramurals and continuing participating in sport and physical activity after graduation; and (6.) determine if the level of sport commitment changes the relationship between the constructs from the Theory of Planned Behaviour. Of the 318 surveys distributed, there were 302 partiCipants who completed a usable survey from the sample of post-secondary intramural sport participants. There was a fairly even split of males and females; the average age of the students was twenty-one; 90% were undergraduate students; for approximately 25% of the students, volleyball was the only intramural sport they participated in at Brock and most were part of the volleyball competitive B division. Based on the post-secondary students responses, there are indications of intent to continue participation in sport and physical activity. The participation of the students is predominantly influenced by subjective norms, high sport commitment, and high sport enjoyment. This implies students expect, intend and want to 1 participate in intramurals in the future, they are very dedicated to playing on an intramural team and would be willing to do a lot to keep playing and students want to participate when they perceive their pursuits as enjoyable and fun, and it makes them happy. These are key areas that should be targeted and pursued by sport practitioners.

Understanding Continuance Intentions of Physicians with Electronic Medical Records (EMRS): An Expectancy-Confirmation Perspective

This thesis examines physicians’ satisfaction with electronic medical records (EMRs) in the post-adoption phase. More specifically, the study examines how physicians’ satisfaction with EMRs impacts on their intention to continue using as well as extend their adoption of additional functions of EMRs. Expectation-confirmation theory is used with the incorporation of perceived risk as the theoretical framework. The extended theoretical model is used to formulate eight hypotheses to aid in the understanding of physicians’ continuance intentions. A field survey of 135 Canadian physicians that utilize EMRs was performed to test the model empirically. The study found that physicians are willing to continue using and adopting additional components of EMRs. In addition, the empirical results suggest that physicians’ perceived usefulness and perceived risk impacts satisfaction, which in turn influences physicians’ continuance intentions. As well, perceived risk has an influence on physicians’ continuance intentions directly.

Le testateur et son clone inavoué, le juge : clone difforme ou conforme dans la recherche des intentions du testateur : le juge et l’interprétation des volontés du testateur

Un résumé est également disponible en anglais.

Repeupler le centre-ville : le réaménagement des faubourgs du Vieux-Montréal entre intentions et interventions

Cette recherche porte sur la mise en oeuvre de stratégies visant à stimuler le développement résidentiel au centre-ville de Montréal depuis la fin des années 1980 . En nous appuyant sur une double étude de cas portant sur le redéveloppement de deux friches périphériques à la vieille ville, le faubourg Québec et le faubourg des Récollets, nous montrons comment les pouvoirs publics locaux peuvent, par le biais de diverses mesures incitatives, faire converger les stratégies d’affaires des promoteurs immobiliers avec les objectifs urbanistiques de l’administration. D’une manière parfois improvisée, les pouvoirs publics montréalais ont ainsi mis en place un système d’opportunités et de contraintes dans le but d’inciter les promoteurs à investir dans les faubourgs. Notre recherche constate que bien que le système mis en place par les pouvoirs publics ait laissée indifférente une majorité de promoteurs, il a néanmoins permis à un petit nombre d’entre eux de se tailler une place sur le marché, ceux-ci pouvant maintenant jouer un rôle actif dans le renouvellement du centre-ville, et ce bien au-delà des limites des faubourgs.

Au-delà des bonnes intentions : réflexions d’intervenants sociaux non-autochtones sur leur pratique auprès des Autochtones au Canada

Pendant longtemps, l’assimilation a été la manière privilégiée par le gouvernement canadien pour intégrer les communautés autochtones à la société canadienne. Les pratiques des intervenants sociaux non-autochtones se situaient alors principalement dans cette idéologie et, par conséquent, ils ont contribué à opprimer les Autochtones. En raison de ces événements historiques, l’intervention sociale non-autochtone n’a pas très bonne réputation dans les communautés autochtones du Canada. En effet, bien que l’intervention sociale s’actualise dans le présent, elle est teintée d’une histoire et réinterprétée à partir des mémoires collectives et individuelles. Cette recherche s’inscrit alors dans une réflexion sur les fondements et la nature du travail social non-autochtone en milieu autochtone au Canada. L’objectif de ce mémoire est donc de comprendre comment des intervenants sociaux non-autochtones se perçoivent dans le contexte de leur pratique auprès des populations autochtones au Canada. Les données furent recueillies lors d’entrevues semi-dirigées réalisées auprès de onze intervenants sociaux allochtones pratiquant dans des contextes différents, mais tous auprès des Premières Nations ou Inuits au Canada. La théorie des représentations sociales nous a guidée dans l’analyse qualitative des données collectées. Au terme de cette recherche, nous avons constaté que les intervenants sociaux non-autochtones rencontrés ont des représentations assez critiques envers le travail social non-autochtone en milieu autochtone. Cela les amène à se percevoir différemment, voire plus positivement, par rapport à leurs perceptions de leur profession dans les contextes autochtones. Leur univers de représentations professionnelles influence donc le développement d’une pratique qui se situe en marge des approches occidentales dominantes actuelles.

Mise à l'épreuve d'intentions artistiques : étude de la dynamique interne des processus de créativité

Thèse numérisée par la Division de la gestion de documents et des archives de l'Université de Montréal

Predicting trainees' intentions to transfer training : an application of the theory of planned behaviour

Mémoire numérisé par la Division de la gestion de documents et des archives de l'Université de Montréal

Les intentions de vote au Québec en 2002 : analyse des déterminants de l'appui à l'ADQ

Mémoire numérisé par la Division de la gestion de documents et des archives de l'Université de Montréal

Les traductions du Daode jing (道德經) de Julien (1842), Duyvendak (1953) et Mathieu (2008) : intentions, interventions, fonctionnalité

Étude de maîtrise sponsorisée par le Fonds québécois de recherche Société et Culture (gouvernement du Québec), le programme Renforcement du secteur langagier au Canada (gouvernement du Canada), ainsi que par diverses bourses octroyées par l'Université de Montréal.

Entre les bonnes intentions et les effets pervers : l’utilisation des sports de combat comme levier d’intervention auprès des jeunes à risque

L’objectif de cette étude est de décrire et comprendre l’impact d’un programme de sport-étude mis sur pied pour les jeunes à risque sur la vie des participants. Le programme à l’étude a été mis sur pied à Montréal afin de maximiser l’intégration sociale de jeunes à risque de s’engager, ou étant déjà engagés dans un mode de vie déviant. Le programme mise sur les sports de combat comme levier d’intervention auprès de ces jeunes. Les participants sont invités à suivre une formation scolaire aux adultes en matinée et des entraînements en sports de combat en après-midi. L’objectif de ce programme est de les outiller pour qu’ils intègrent la société efficacement. Une méthodologie qualitative a été choisie afin de mener cette étude à terme. Une période d’observation participante et des entretiens semi-dirigés avec différents acteurs du programme ont permis de bien saisir la dynamique à l’intérieur de celui-ci et de déterminer quels sont les impacts de la participation au programme sur la vie des jeunes. Le programme génère des effets mixtes sur la vie des participants: 1) quelques uns y vivent des changements positifs, notamment par rapport à l’estime de soi et l’autodiscipline, 2) d’autres ne tirent pas de bénéfices particuliers de leur passage dans le programme et 3) certains développent un sentiment d’indifférence, d’apathie à la suite de leur passage dans le programme, notamment induit par la dynamique présente au sein de celui-ci. Il appert que le modèle logique du programme n’a pas été fidèlement respecté lors de sa mise en place. Un mauvais appariement entre la clientèle et le programme ainsi qu’une implantation déficiente du modèle logique sont à la base des effets pervers induits par celui-ci.

Impact of Product Quality, Service Quality and Contextual Experience on Customer Perceived Value and Future Buying Intentions

Recognizing that high satisfaction leads to high customer loyalty, companies today are aiming for total customer satisfaction. This article explains relative impact of product quality, service quality and contextual experience on customer perceived value and intention to shop in the future. The data has been collected using a questionnaire from 205 customers of a national retailer chain. The relative importance of product quality, service quality and contextual experience on customer perceived value and thus on customer preference and future intentions was measured using multiple regression. Also, the contribution of perceived value to preference and thus on future buying intention was also measured. Structural Equation Model (SEM) using Amos 4 was used to find the overall fitness of the model. It was found that product quality, service quality and contextual experience have a major influence on customer perceived value

Influence of Frequent Flyer Programme and Airline Service Quality on Re-buy Intentions of Airline Frequent Passengers

The growth potential of service sector, especially the aviation sector in the Indian economy is splendid. Therefore, it is crucial for the airline service providers to realize their customers, design offers and deliver the desired value to their customers. This study reveals the effect of airline passenger satisfactions particularly on re-buy intentions derived from the attributes-level performance dimensions of both service aspects and loyalty programme of an airline. The mediation effect of satisfaction and other selected antecedents on the re-buy intention of a passenger is hypothesized in this study. Critical areas affecting buying intentions such as core service quality and loyalty attribute-level performances, effect of frequent flyer programme and service quality satisfaction, passenger trust on airline, brand image and moderating effects of perceived value, frequent programme status and travel frequency of airline passengers are linked in a structural model to assess the strength of each facet in affecting re-buy intentions. Implications to the airlines were made based on the finding that re-buy intentions cannot be attributed solely to the impacts of frequent flyer programme, rather affected through the mediation effect of airline service quality satisfaction, which is very much valid for the higher FFP status category of frequent travelers. The effects of moderation caused by perceived value, FFP status and flying experience were also found to be significant in making re-buy intentions.