Consumer willingness to pay for in-flight service and comfort levels: A choice experiment

In the competitive aviation market as a result of the emergence of low cost carriers, charter airlines have had to reconsider their approach to service provision. Specifically, the reduction in service and comfort levels offered by the low cost airlines provides charter carriers with an opportunity to differentiate their product based on the quality of the offering. To consider this strategic option we employ an on-line choice experiment to examine consumer choices with respect to the bundle of services on offer when deciding to purchase a flight, With these data we use the Bayesian methods to estimate a mixed logit specification. Our results reveal that in principle passengers are willing to pay a relatively large amount for enhanced service quality. (C) 2008 Elsevier Ltd. All rights reserved.

New advances in aircraft MRO services: data mining enhancement

Aircraft Maintenance, Repair and Overhaul (MRO) agencies rely largely on row-data based quotation systems to select the best suppliers for the customers (airlines). The data quantity and quality becomes a key issue to determining the success of an MRO job, since we need to ensure we achieve cost and quality benchmarks. This paper introduces a data mining approach to create an MRO quotation system that enhances the data quantity and data quality, and enables significantly more precise MRO job quotations. Regular Expression was utilized to analyse descriptive textual feedback (i.e. engineer’s reports) in order to extract more referable highly normalised data for job quotation. A text mining based key influencer analysis function enables the user to proactively select sub-parts, defects and possible solutions to make queries more accurate. Implementation results show that system data would improve cost quotation in 40% of MRO jobs, would reduce service cost without causing a drop in service quality.

Intensification of winter transatlantic aviation turbulence in response to climate change

Atmospheric turbulence causes most weather-related aircraft incidents1. Commercial aircraft encounter moderate-or-greater turbulence tens of thousands of times each year worldwide, injuring probably hundreds of passengers (occasionally fatally), costing airlines tens of millions of dollars and causing structural damage to planes1, 2, 3. Clear-air turbulence is especially difficult to avoid, because it cannot be seen by pilots or detected by satellites or on-board radar4, 5. Clear-air turbulence is linked to atmospheric jet streams6, 7, which are projected to be strengthened by anthropogenic climate change8. However, the response of clear-air turbulence to projected climate change has not previously been studied. Here we show using climate model simulations that clear-air turbulence changes significantly within the transatlantic flight corridor when the concentration of carbon dioxide in the atmosphere is doubled. At cruise altitudes within 50–75° N and 10–60° W in winter, most clear-air turbulence measures show a 10–40% increase in the median strength of turbulence and a 40–170% increase in the frequency of occurrence of moderate-or-greater turbulence. Our results suggest that climate change will lead to bumpier transatlantic flights by the middle of this century. Journey times may lengthen and fuel consumption and emissions may increase. Aviation is partly responsible for changing the climate9, but our findings show for the first time how climate change could affect aviation.

Fast long-range connections in transportation networks

Multidimensional scaling is applied in order to visualize an analogue of the small-world effect implied by edges having different displacement velocities in transportation networks. Our findings are illustrated for two real-world systems, namely the London urban network (streets and underground) and the US highway network enhanced by some of the main US airlines routes. We also show that the travel time in these two networks is drastically changed by attacks targeting the edges with large displacement velocities. (C) 2011 Elsevier By. All rights reserved.

A contract-based system for aerospace aftercare

The logistics of the aerospace aftermarket raises a number of very interesting challenges from the perspective of electronic contracting. This is a highly dynamic domain, where contracts are established between airlines and engine manufacturers, as well as between engine manufacturers all the way down the supply lines, providing a particularly illustrative showcase for the technologies developed in the CONTRACT project. In this paper, we describe such a domain, as well as our modelling of it as a multiagent simulator where the CONTRACT framework has been used to monitor for compliance with norms.

Imagem corporativa e satisfação do cliente das companhias aéreas brasileiras

The customer orientation is not a recent philosophy in Marketing. However, some economic sectors are not sensitive to such trends, mainly in Brazil. Nowadays, the quality-marketing integration has become concrete in CSM - Customer Satisfaction Measurement models, scarcely used in Brazil. The purpose of this research is to analyse the customer service in Brazilian airlines, aiming to enhance the corporate image and the passengers loyalty.

Quais as motivações da classe C brasileira no consumo de turismo? - análise de caso da agência VRM Turismo

Estudo do comportamento de compra e consumo de turismo dos moradores da Rocinha, baseado no método de entrevistas em profundidade. Arcabouço teórico: fatores "push" e "pull" (Crompton, 1979; Dann, 1981) e tipologias de Plog (1977).

Aircraft interior failure pattern recognition utilizing text mining and neural networks

Conselho Nacional de Desenvolvimento Científico e Tecnológico (CNPq)

Regulación económica de aerolíneas en el Istmo Centroamericano

Incluye Bibliografía

Las condiciones de competencia en las principales rutas de aerolíneas nacionales e internacionales, y los mercados domésticos en cada país del Istmo Centroamericano

Incluye Bibliografía

Condiciones generales de competencia en países centroamericanos: el caso de El Salvador

Incluye Bibliografía

Prospects for commercial air-navigation in South America

The ALADI - ECLAC Seminar Latin American Association for Integration - Economic Commission for Latin America and the Caribbean Santiago, Chile, 15-17 April, 1997 Experts from the public and private sectors of Brazil, Chile, Colombia, Paraguay, Peru, Uruguay, and Venezuela participated on a private basis in an open debate. Representatives from the International Association of Latin American Air Transport (AITAL), the Latin American Civil Aviation Commission (CLAC), and the International Civil Aviation Organization (OACI) also attended the meeting.The topics analyzed in the Seminar were: 1. The situation and prospects for international air-transport: policies and tendencies in the United States and the European Union. 2. South American sub-regional agreements. 3. The evolution of national policies in the region. 4. Structural changes in corporate management. 5. The use of commercial air-traffic rights. 6. Security in air-navigation. 7. The challenges facing regional airlines.

Monitoramento e avaliação da condição de um sistema propulsor aeronaútico através de técnicas de análise de partículas em óleos lubrificantes

Coordenação de Aperfeiçoamento de Pessoal de Nível Superior (CAPES)

Otimização de altitude de vôo para aeronaves executivas para economia de combustível e tempo

This work approaches, in a simplified manner, the analysis of an aircraft’s trajectory through the 3 main flight phases, climb, cruise and descent, related to fuel consumption and elapsed time. From this analysis is developed a tool that aims optimize the flight planning operational procedure, providing an altitude that comply with fuel saving during the trip, or minimizes the trip time. The use of any altitude is an operator’s decision, that aims comply with their operational needs of each trip, getting the results provided by the tool as a primary approach to the flight profile that also bring up economics aspects of each possibility of decision to be taken. Since the aeronautical Market has singular problems, as the flight altitude optimization, there is the need to solutions very customized that many times can not attend every restriction for each operator and its related kind of operation. When we talk about executive aircrafts, is possible to note that its operators does not have enough engineering and logistic support, when compared to huge airlines companies, to analyze all exceptions of each singular operation, creating many times wastes that can be avoiding with a tool described herein in this work

Eficiência das companhias aéreas brasileiras: uma análise envoltória de dados

Studies about efficiency have gained dimension, in Brazil, since the early 90’s. Same decade that the Civil Aviation System suffers important changes in terms of regulations. Such transformations have echoed effects currently, with some significant trend for international standards. This paper focuses on one of the agents from the Brazilian Civil Aviation System, the airlines companies, which aimed on analyze and evaluate both passengers and cargo air transport, by using data envelopment analysis (DEA), during the period of 2005 to 2010. The yearbooks of ANAC, corresponding at the period from 2005 to 2010, were used as data base in this present study. The technique was applied to 14 companies, which through Stepwise process of variables validation was possible to compose a compact, but complete model, that could translate the reality of companies. This model was composed by one output, Total Income, and by four inputs, Total Costs, Total Domestic Passenger, Total Cargo and Total International Passengers. However, this approach has some flaws. Therefore in order to remedy it, it was required to apply the method Frontier Inverted, one of the alternatives proposed in the literature, which ensured an improvement in the context of efficiencies due to biggest discrimination of airlines. As a result of the DEA-BCC process, oriented by output, TAM 2005 was considered the most efficient company, however GOL and Webjet companies concentrated in 2007 their worst levels