Características da implantação de Kaizen em uma instituição financeira: um estudo de caso

O uso do Kaizen é bastante difundido no ambiente de manufatura. Entretanto, o material referente à sua aplicação no setor de serviços, particularmente no setor de serviços financeiros, ainda é escasso. Este estudo busca ajudar a preencher esta lacuna. Neste estudo, que faz parte do campo de Operações, analisaram-se as características da implantação do Kaizen em uma instituição financeira, as práticas ou ferramentas utilizadas, as dificuldades e peculiaridades, visando entender os aspectos em que esta implantação se assemelha e também os que se diferencia em relação a um processo padrão de aplicação do Kaizen como habitualmente se encontra na indústria, área da qual se originou. Utilizou-se um grande banco privado brasileiro como estudo de caso.

Diversidade de macroalgas marinhas bentônicas dos recifes de Maracajaú, área de preservação ambiental dos recifes de corais, Rio Grande do Norte, Brasil

Despite the importance of coral reefs to humanity, these environments have been threatened throughout the world. Several factors contribute to the degradation of these ecosystems. The Maracajaú Reef Complex, in Rio Grande do Norte state is part of the Coral Reefs Environment Preservation Area in northeastern Brazil. This area has been receiving an increasing influx of tourism and the integrity of the local reefs is a matter of concern. In this study, the reef macroalgae communities were studied and compared within two areas distinguished by the presence or absence of tourism activities. Two sample sites were chosen: the first one, where diving activities are intense; and the other, where these practices do not occur. Samples were collected at both sites within a quadrate of 625 cm2 of area randomly thrown 5 times along a 10 meters transect line. Richness, Shannon-Hill diversity and Simpson dominance indices were determined based on biomass data. Similarity between sites was analyzed with Bray-Curtis similarity and distance index. Fifty-eight macroalgae species were observed, including 7 Chlorophyta, 13 Phaeophyta and 38 Rhodophyta. In the non-disturbed site, 49 species were found, while at the disturbed site, there were 42 species. Dictyotaceae and Corallinaceae were the most representative families at the non-disturbed site, and Rhodomelaceae and Dictyotaceae at the disturbed site. The non-disturbed site presented a higher biomass and the greatest richness and diversity indices. In the disturbed site the dominance index was greater and Caulerpa racemosa was the dominant species. The dendogram based on similarity index showed two major clusters, and an isolated element at the center that corresponds to a sample from the disturbed site. In the first cluster, samples from the non-impacted site were predominant and fleshy brown algae were more conspicuous. The second cluster was composed primarily of samples from the impacted site, where C. racemosa and red filamentous and erect calcareous algae associations (turf forming) were observed covering large extensions. These associations are represented by groups of algae adapted to environments where disturbances are frequent. They can grow rapidly on substrate where benthic community was removed and do not allow the establishment of other species. The results of the present study show that tourism activity is an impacting factor that has been causing shifts in macroalgae communities in the Maracajaú Reef Complex

Morfologia floral e biologia reprodutiva de genótipos de aceroleira

Fundação de Amparo à Pesquisa do Estado de São Paulo (FAPESP)

Metodologia de implantação da construção enxuta: estudo de caso em construtora de porte médio

In recent years, the Brazilian construction industry has gone by changes like currency stability, increasing competition, shortage of skilled labor and increasing quality importance required by the customer, who made the sector companies seek solutions through new management practices in order to become more efficient. A alternative to these management practices is known as Lean Construction which is derived from the Toyota System Production. Lean Construction main goals are to reduce parts of activities that do not add value, increase product value by considering customer needs, reduce variability and production cycle time, simplify process by reducing the number of parts or steps, increase the flexibility in the product execution and transparency process, focus the control on overall process, introduce continuous improvement process, maintain a balance between improvements in flows and conversions and seek to learn from practices adopted by competitors. However, the construction industry is characterized by having nomadic activity, which undertakes an unique product with high cost of production and big inertia for behavioral change, making it difficult to implement the philosophy of lean construction in companies. In this sense, the main objective of this study is to develop a methodology for implementation of the principles of Lean Construction. The method of implementing the proposed management system was designed with the aid of 5W2H tool, and the implementation process is divided into three phases. The first one aims to know in a macro way the current operation of construction, identify who is its target audience and what are the products and services offered to the Market. The second phase aims to describe what actions should be taken and which documents are needed to be created or modified; finally, the third step goal consists in how to control and monitor established processes, where through Strategic Planning the company goals would be set along with their respective targets and indicators in order to keep the system working, aiming for continuous improvement with focus on the customer. This methodology was conceived as a case study analyzing a medium size construction with more than 18 years of activity and certified for almost 10 years with ISO9001 and level A in PBQP-H. We also conclude that this implementation process can be used in any developer and / or builder

Ovary peltate trichomes of Zeyheria montana (Bignoniaceae): Developmental ultrastructure and secretion in relation to function

center dot Background and Aims Nectar production in the Bignoniaceae species lacking a nectariferous functional disc is ascribed to trichomatic glands around the ovary base and/or on the inner corolla wall. Nevertheless, knowledge about the secretion and function of these glands is very incomplete. The purpose of this paper is to study, from a developmental viewpoint, the ultrastructure, histochemistry and secretory process of the peltate trichomes on the ovary of Zeyheria montana, a species in the Bignoniaceae which has a rudimentary disc.center dot Methods Samples of the gynoecium at various developmental stages were fixed and processed for light and electron microscopy. Histochemistry and cytochemistry tests were performed to examine the chemical composition of exudates. Thin layer chromatography was used to determine the presence of alkaloids and terpenes in gynoecium and fruit extracts, and in fresh nectar stored in the nectar chamber.center dot Key Results Peltate trichomes at different developmental stages appear side by side from floral budding up to pre-dispersal fruit. Large plastids with an extensive internal membrane system consisting of tubules filled with lipophilic material, abundant smooth endoplasmic reticulum, few Golgi bodies, lipophilic deposits in the smooth endoplasmic reticulum and mitochondria, and scattered cytoplasmic oil droplets are the main characteristics of mature head cells. The secretion which accumulates in the subcuticular space stains positively for hydrophilic and lipophilic substances, with lipids prevailing for fully peltate trichomes. Histochemistry and thin layer chromatography detected terpenes and alkaloids. Fehling's test to detect of sugars in the secretion was negative.center dot Conclusions the continuous presence and activity of peltate trichomes on the ovary of Z. montana from early budding through to flowering and fruiting set, and its main chemical components, alkaloids and terpenes, suggest that they serve a protective function and are not related to the floral nectar source or to improving nectar quality.

The Effects of Nectar-Robbing on Fruit Production in Sparattosperma leucanthum (Bignoniaceae)

Many animals behave as robbers or thieves of floral resources, causing damage to floral tissues or consuming resources used to attract pollinators, or producing effects similar to emasculation by reducing the pollen load in the anthers (which generally results in losses in terms of sexual reproduction). The present work examined the direct and indirect impacts caused by nectar-robbing on the reproductive success of Sparattosperma leucanthum. Different manipulations of the flowers were tested to determine if fruit production was influenced by the perforations made in the floral tissues (direct damage), and if there were changes in visitation frequencies or in the behaviors of effective pollinators (indirect damage). Perforations made by nectar robbers did not lower the reproductive success of the plant species studied. The bee Trigona spinipes was the most frequent visitor and caused the largest perforations in the calyx and corolla of S. leucanthum. Additionally, we noted the occurrence of pollen theft by this same bee in flowers that had been protected against nectar-robbing. These results suggest that if S. leucanthum had developed a mechanism of resistance to robbery by T spinipes it would probably have experienced even lower pollination levels as a result of reductions in the quantities of pollen available for transfer by effective pollinators. We were not able to evaluate if nectar depletion through robbery modified the behavior of the effective pollinators (bumblebees of the genus Bombus).

Staurogyne rubescens (Aeanthaeeae), a new species from southeastern Brazil

A new species of Acantbaceae, Staurogyne rubescens, is described and illustrated. It is endemic to the Brazilian moist forests on the eastern range of mountains named Serra do Mar and is thus far known only from the states of Rio de Janeiro and São Paulo. Staurogyne rubescens can be distinguished by its lax terminal racemes, with bracts and bracteoles that are foliaceous, and the flowers that have a pink calyx and red corolla. Staurogyne itatiaiae (Wawra) Leonard also has red flowers and occurs in the highlands of the Atlantic rain forest. The distinguishing characters for these two species are presented in tabular format.

Adenocalymma calcareum sp nov (Bignoniaceae) from Brazilian Amazonia and a key to the Amazonian species of the genus

Conselho Nacional de Desenvolvimento Científico e Tecnológico (CNPq)

Polimorfismo floral em Valeriana scandens L. (Valerianaceae)

Conselho Nacional de Desenvolvimento Científico e Tecnológico (CNPq)