Évaluation du rôle des caractéristiques personnelles des enquêteurs policiers sur la conduite d'entrevues d’enquête auprès d’enfants victimes d’agression sexuelle

Depuis les années 1990, de nombreuses recherches ont porté sur le dévoilement de l’agression sexuelle chez l’enfant et sur les caractéristiques y étant associées. Outre les facteurs liés à l’enfant et au contexte, le type de questions utilisé par l’intervieweur (notamment les invitations et les questions ouvertes) est une variable déterminante pour le dévoilement de l’enfant et la quantité de détails qui sera fournie entourant l’agression sexuelle. Bien que plusieurs enquêteurs reçoivent une formation sur l’utilisation des questions ouvertes dans les entrevues avec les enfants, peu d’entre eux utilisent un style de question approprié une fois sur le terrain. L’objectif de cette recherche vise à déterminer si certaines caractéristiques personnelles des enquêteurs sont associées à leur adhésion à un protocole d’entrevue structuré pour lequel ils ont été formés, à l’utilisation de questions ouvertes dans des entrevues d’enquête auprès d’enfants soupçonnés d’avoir vécu une agression sexuelle et à la quantité de détails dévoilés par l’enfant lors de ces entrevues. Deux études ont été menées pour répondre à cette question. La première étude a été effectuée à l'École nationale de police du Québec auprès de 24 enquêteurs de police ayant suivi une formation d'une semaine visant l’apprentissage du protocole d’entrevue structuré du National Institute of Child Health and Human Development (NICHD). Le genre féminin, les habiletés cognitives et le trait de personnalité Ouverture à l’expérience sont trois caractéristiques personnelles qui ont été reliées positivement à la performance des enquêteurs lors d’une entrevue simulée avec un comédien jouant le rôle d’un enfant victime d’agression sexuelle, tandis que le nombre d’années d’expérience et la capacité de gestion du stress de ces enquêteurs ont montré une relation négative avec cette performance. Dans la seconde étude effectuée sur le terrain auprès de 13 enquêteurs du Service de police de la Ville de Montréal, 114 entrevues conduites auprès d’enfants ayant dévoilé une agression sexuelle ont été recueillies et cotées pour mesurer l’adhésion au protocole d’entrevue du NICHD, le ratio de questions ouvertes et la quantité de détails dévoilés par l’enfant par question posée par l’enquêteur. L’intelligence émotionnelle et les traits de personnalité Extraversion, Esprit consciencieux et Agréabilité ont été trouvés comme des caractéristiques personnelles positivement associées à l’adhésion au protocole d’entrevue et à l’utilisation de questions ouvertes, tandis que le nombre d’années d’expérience et le trait de personnalité Névrosisme ont été négativement associés à ces deux critères de performance. Le niveau d’habiletés cognitives des enquêteurs a quant à lui montré une association positive avec la quantité de détails dévoilés par l’enfant. La signification et l’interprétation de ces résultats, de même que les implications potentielles pour la sélection et la formation des enquêteurs sont finalement discutées.

The relationships of character strengths with coping, work-related stress, and job satisfaction

Personality traits have often been highlighted to relate to how people cope with stressful events. The present paper focuses on character strengths as positive personality traits and examines two basic assumptions that were derived from a core characteristic of character strengths (i.e., to determine how individuals deal with adversities): (1) character strengths correlate with coping and (2) buffer the effects of work-related stress on job satisfaction. Two different samples (i.e., a mixed sample representing various occupations [N = 214] and a nurses sample [N = 175]) filled in measures for character strengths, coping, work-related stress, and job satisfaction. As expected, intellectual, emotional, and interpersonal strengths were related to coping. Interpersonal strengths played a greater role for coping among nurses, as interactions with others are an essential part of their workday. Furthermore, intellectual strengths partially mediated the negative effect of work-related stress on job satisfaction. These findings open a new field for research on the role of personality in coping with work-related stress. Character strengths are trainable personal characteristics, and therefore valuable resources to improve coping with work-related stress and to decrease the negative effects of stress. Further research is needed to investigate this assumed causality.

Características y dinámica del ejercicio del poder en una pareja durante el desarrollo de la mediación relacional simbólica

Este es un estudio de investigación cualitativo, exploratorio, con metodología de estudio de caso en el que se indaga sobre las características y la dinámica del poder manifiesta en la relación de una pareja en separación y que se somete a un proceso de mediación desde un modelo relacional simbólico.Estos aspectos se determinaron a partir de la observación que se realizó a la pareja durante el proceso de mediación, por medio de registros audio-visuales, el desarrollo del genograma familiar y las entrevistas a profundidad durante el proceso; se obtuvieron los siguientes resultados de los enunciados verbales y de las expresiones gestuales del hombre y de la mujer: El aspecto de poder que se presenta en la pareja con mayor énfasis tiene relación con los hijos, el hombre retiene físicamente a los hijos lo que le otorga un manejo de poder en torno a ella y la mujer se aleja de ellos para evitar confrontaciones con su ex – compañero. Un segundo aspecto de poder que se manifiesta tanto en el hombre como en la mujer es el relacionado con los rasgos personales, se identifica un carácter manipulador. En él se evidencia por el manejo inadecuado de la relación de los hijos con la madre y en ella se hace visible a través de la invención de situaciones o mentiras para justificar sus vacíos. En la dinámica de poder evidenciada en la pareja objeto de esta investigación el poder se manifiesta en todo argumento defensivo, en las justificaciones, recriminaciones, en la percepción, en la desconfianza y el imaginario negativo que se tiene del otro, tornándose así en un poder preconcebido como absoluto y despótico por parte de los dos miembros de la pareja, estos aspectos de poder identificados se constituyen en verdaderos obstáculos para el negociar de la pareja, limitando la posibilidad de intercambio y entendimiento necesarios para la culminación de la mediación. Es de anotar que el presente proyecto presenta la clasificación de riesgo mínimo, según la Resolución 8430 de 1993.

Métodos de análisis de las comunidades de clientes mediante la relación estratégica comunitaria y el marketing.

En este proyecto analizaremos como las organizaciones se relacionan con el medio y marketing. La idea es determinar cuáles son los métodos de análisis de las comunidades de clientes mediante la relación estratégica comunitaria y el marketing. Por medio del mercadeo se puede conocer el entorno y determinar qué métodos de análisis utilizar para conocer a la comunidad de clientes. Las personas de mercadeo se ocupan de todo lo que ocurre en el entorno, de estar al tanto para saber cuándo hay oportunidades que puedan ser provechosas para la organización o por otro lado cuando hay amenazas de las que debe tener cuidado. Dependiendo del entorno, la organización diseña sus actividades de mercadeo enfocadas en satisfacer las necesidades del consumidor. Las actividades del consumidor se conceptualizan en producto, precio, promoción y plaza que se definen y diseñan basados en la comunidad en la que este inmersa la organización. Es importante buscar información confiable sobre el grupo objetivo al cual se le va ofrecer el producto o servicio, ya que toca analizarlos y comprender a estas personas para diseñar una buena oferta que satisfaga sus necesidades y deseos. Esta persona que recibe el producto o servicio por parte de la organización es el cliente. Los clientes son las personas que llegan a una organización en búsqueda de satisfacer necesidades a través de los bienes y servicios que las empresas ofrecen. Es esencial determinar que los clientes viven en comunidad, es decir comparten ideas por la comunicación tan estrecha que tienen y viven en conjunto bajo las mismas costumbres. Debido a estos es que hoy en día, los consumidores se conglomeran en comunidades de clientes, y para saberles llegar a estos clientes, toca analizarlos por medio de diversos métodos. El uso de las estrategias comunitarias es necesario ya que por medio del marketing se analiza el entorno y se buscan los métodos para analizar a la comunidad de clientes, que comparten características y se analizan en conjunto no por individuo. Es necesario identificar los métodos para relacionarse con la comunidad de clientes, para poder acercarnos a estos y conocerlos bien, saber sus necesidades y deseos y ofrecerles productos y servicios de acuerdo a éstos. En la actualidad estos métodos no son muy comunes ni conocidos, es por esto que nuestro propósito es indagar e identificar estos métodos para saber analizar a las comunidades. En este proyecto se utilizara una metodología de estudio tipo teórico-conceptual buscando las fuentes de información necesarias para llevar a cabo nuestra investigación. Se considera trabajar con El Grupo de Investigación en Perdurabilidad Empresarial y se escogió la línea de gerencia ya que permite entrar en la sociedad del conocimiento, siendo capaces de identificar oportunidades gerenciales en el entorno. Es interesante investigar sobre estos métodos, ya que los clientes esperan un servicio excelente, atento y que se preocupe por ellos y sus necesidades.

Caracterización de la cultura organizacional y lineamientos de intervención para la implementación de procesos de cambio en las organizaciones. Caso empresa sector financiero

El presente Trabajo de Grado busca caracterizar la cultura organizacional de una empresa del sector Financiero en Colombia y realizar orientaciones de acciones para el cambio organizacional de acuerdo con la estrategia de perdurabilidad establecida por la Alta Dirección de dicha empresa. Para este fin, se realiza una cuidadosa revisión y actualización del estado del arte de los conceptos clave ¨Cultura Organizacional¨ y ¨Cambio Organizacional¨. Es de resaltar que para el primero de ellos, se toma como punto de partida el estado del arte sobre Cultura Organizacional realizado por el profesor Carlos Eduardo Méndez Álvarez y cuyo marco temporal abarca desde los orígenes del concepto en el siglo XIX hasta el año 2006. Asimismo, luego de una cuidadosa revisión de los Modelos de Cambio Organizacional existentes y de la realidad de la empresa objeto de estudio, se adopta el Modelo ADKAR que consta de cinco fases: Conciencia del Cambio, Deseo, Conocimiento, Capacidad – Habilidad y Refuerzo. Asimismo, a partir de la construcción de un fundamento teórico sólido y a través de la aplicación de la metodología para describir la Cultura Organizacional en Colombia MEDECO se busca una aproximación a la Cultura Organizacional de la empresa objeto de estudio con el fin de describir e identificar los rasgos predominantes de su cultura organizacional y entregar una propuesta final con los rasgos necesarios que alientan la consecución exitosa de los procesos de cambio.

El impacto sobre los trabajadores de una gestión de recursos humanos socialmente responsable. Un análisis para Catalunya

Socially responsible human resource management constitutes the conceptual-theory framework of the thesis. The results obtained from the empirical part show the existence of three clusters inasmuch as the application of socially responsible practices for promoting job quality in the case of Catalonia: the group of workers in “organizations with low-level of social responsibility”; those who work in a environment of “work practices for implication” and the group of workers in a environment oriented to “health and safety at work”. Among the determining factors in applying these practices we can find characteristics of the firms where the employees work as well as personal characteristics and those of the job. The research also shows that, in general, applying socially responsible management in human resources does have positive effects on the worker and therefore creates greater trust in management, increased job satisfaction, less stress at work and a lower intention to quit a job.

Realismo, ideologia e (re)construção da identidade docente através das representações imagéticas discentes na rede estadual de ensino da cidade de Jurema / PE

Esta pesquisa caracteriza-se como um estudo de caráter exploratório e tem como foco averiguar de que maneira o professor é significado na sociedade atual, analisando a importância da sua imagem através da representatividade social formulada e refletida no espaço escolar. Para tal evidência, partimos da afirmativa de que o bom professor, (professor ideal), tem relevância para a relação interpessoal no ambiente escolar, bem como, na vida escolar e intelectual do discente, culminando posteriormente em sua vida social e profissional. Com base nestes aspectos, decidiu-se fazer um estudo acerca deste temário. A coleta de dados realizou-se em uma escola pública estadual do Ensino Médio de Pernambuco/Brasil. A população alvo deste estudo refere-se a 112 alunos que totalizaram 03 salas de aulas de Ensino Médio dos períodos diurno e noturno da respectiva escola pública. O procedimento de coleta de dados foi composto por duas etapas: A primeira etapa da pesquisa consistiu na natureza exploratória com o objetivo de oferecer uma explicação geral sobre o temário através de delimitação do estudo e levantamento bibliográfico. A segunda etapa da pesquisa se constituiu pela aplicação de questionários, cujos resultados foram exportados para o software SPSS, haja vista de se tratar de dados quantitativos. Os aspectos investigados sobre o professor real e ideal se alicerçaram em torno das análises relacionadas às características pessoais e de personalidade, de relacionamento e das características profissionais que os professores possuem. Os dados levantados evidenciaram que na percepção dos alunos participantes da investigação, estes aspectos estão interligados, não sendo possível concebê-los de forma separada, pois juntos, contribuem para que o professor ―ideal seja responsável por encaminhamentos significativos que abarquem descobertas decisivas, momentos iluminadores, instigantes, hilários e ampliantes.

An investigation into factors affecting the occupational choices of nominated farm heirs in Ireland

The resilience of family farming is an important feature of the structure of the farming industry in many countries, due largely to the 'smooth' succession of farms from one generation to the next. The stability of this structure is now threatened by the widening gap between the income expected from farming when compared with non-farming occupations in an economy like Ireland, operating at almost full employment. Nominated farm heirs are increasingly unlikely to choose full-time farming as their preferred occupation. To identify the factors that affect this occupational choice, a multinomial logit model is developed and applied to Irish data to examine the farm, economic and personal characteristics that influence a nominated heir's decision to enter farming as opposed to some non-farming occupation. The results show a significant negative relationship between higher education and the choice of full-time farming as an occupation. The interdependence between education and occupational choices is further explored using a bivariate probit model. The main findings are: the occupational choice and the decision to continue with higher education are made jointly; the nominated heirs on more profitable farms are less likely to pursue tertiary education and therefore more likely to enter full-time farming. The model developed is sufficiently general for studying the phenomenon of succession on farms.

Logit models for identifying the factors that influence the uptake of new 'no-tillage' technologies by farmers in the rice-wheat and the cotton-wheat farming systems of Pakistan's Punjab

In the 'rice-wheat' and the 'cotton-wheat' farming systems of Pakistan's Punjab, late planting of wheat is a perennial problem due to often delayed harvesting of the previously planted and late maturing rice and cotton crops. This leaves very limited time for land preparation for 'on-time' planting of wheat. 'No-tillage' technologies that reduce the turn-round time for wheat cultivation after rice and cotton have been developed, but their uptake has not been as expected.-This paper attempts to determine the farm and farmer characteristics and other socio-economic factors that influence the adoption of 'no-tillage' technologies'. Logit models were developed for the analysis undertaken. In the 'cotton-wheat' system personal characteristics like education, tenancy status, attitude towards risk implied in the use of new technologies and contact with extension agents are the main factors that affect adoption. As regards the 'rice-wheat' system, resource endowments such as farm size, access to a 'no-tillage' drill, clayey soils and the area sown to the rice-wheat sequence along with tenancy and contact with extension agents were dominant in explaining adoption. (C) 2002 Elsevier Science Ltd. All rights reserved.

Fracture incidence in relation to the pattern of use of hormone therapy in postmenopausal women

Context: Evidence is limited on the effects of different patterns of use of postmenopausal hormone therapy on fracture incidence and particularly on the effects of ceasing use. Objective: To investigate the effect of different patterns of hormone therapy use on fracture incidence. Design, Setting, and Participants: Prospective study of 138737 postmenopausal women aged 50 to 69 years recruited from the UK general population in 19961998 (the Million Women Study) and followed up for 1.9 to 3.9 years (average, 2.8 years) for fracture incidence. Main Outcome Measure: Adjusted relative risk (RR) for incident fracture (except fracture of the fingers, toes, and ribs) in hormone therapy users compared with never users at baseline. Results: A total of 5197 women (3.7%) reported 1 or more fractures, 79% resulting from falls. Current users of hormone therapy at baseline had a significantly reduced incidence of fracture (RR, 0.62; 95% confidence interval [CI], 0.58-0.66; P<.001). This protection was evident soon after hormone therapy began, and the RR decreased with increasing duration of use (P=.001). Among current users at baseline the RR of fracture did not vary significantly according to whether estrogen-only, estrogen-progestin, or other types of hormones were used (RR [95% CI], 0.64 [0.58-0.71], 0.58 [0.53-0.64], and 0.67 [0.56-0.80], respectively; P=19), nor did it vary significantly according to estrogen dose or estrogen or progestin constituents. The RR associated with current use of hormone therapy did not vary significantly according to 11 personal characteristics of study participants, including their age at menopause, body mass index, and physical activity. Past users of hormone therapy at baseline experienced no significant protection against fractures (RR, 1.07; 95% CI, 0.99-1.15); incidence rates returned to those of never-users within about a year of ceasing use. Conclusions: All types of hormone therapy studied confer substantial protection against fracture while they are used. This protection appears rapidly after use commences and wears off rapidly after use ceases. The older women are, the greater is their absolute reduction in fracture incidence while using hormone therapy.

The impact of ICT on the work patterns of managers and their organisations

Purpose – The main aim of this paper is to present the results of a study examining managers' attitudes towards the deployment and use of information and communications technology (ICT) in their organisations. The study comes at a time when ICT is being recognised as a major enabler of innovation and new business models, which have the potential to have major impact on western economies and jobs. Design/methodology/approach – A questionnaire was specially designed to collect data relating to three research questions. The questionnaire also included a number of open-ended questions. A total of 181 managers from a wide range of industries across a number of countries participated in the electronic survey. The quantitative responses to the survey were analysed using SPSS. Exploratory factor analysis using Varimax rotation was used and ANOVA to compare responses by different groups. Findings – The survey showed that many of the respondents appeared equipped to work “any place, any time”. However, it also highlighted the challenges managers face in working in a connected operation. Also, the data suggested that many managers were less than confident about their companies' policies and practices in relation to information management. Originality/value – A next step from this exploratory research could be the development of a model exploring the impact of ICT on management and organisational performance in terms of personal characteristics of the manager, the role performed, the context and the ICT provision. Also, further research could focus on examining in more detail differences between management levels.

Food health claims – What consumers understand

Issues pertaining to consumer understanding of food health claims are complex and difficult to disentangle because there is a surprising lack of multidisciplinary research aimed at evaluating how consumers are influenced by factors impacting on the evaluation process. In the EU, current legislation is designed to protect consumers from misleading and false claims but there is much debate about the concept of the ‘average consumer’ referred to in the legislation. This review provides an overview of the current legislative framework, discusses the concept of the ‘average consumer’ and brings together findings on consumer understanding from an international perspective. It examines factors related to the personal characteristics of individuals such as socio-demographic status, knowledge, and attitudes, and factors pertaining to food and food supplement products such as the wording of claims and the communication of the strength and consistency of the scientific evidence. As well as providing insights for future research, the conclusions highlight the importance of enhancing the communication of scientific evidence to improve consumer understanding of food health claims.

Stigma and risky behaviors among male clients of sex workers in the UK in 2001

This paper builds on existing theoretical work on sex markets (Della Giusta, Di Tommaso, and Strøm, 2009a). Using data from the British Sexual Attitudes Survey, we aim to replicate the analysis of the demand for paid sex previously conducted for the US (Della Giusta, Di Tommaso, Shima and Strøm, 2009b). We want to test formally the effect of attitudes, risky behaviors and personal characteristics on the demand for paid sex. Findings from empirical studies of clients suggest that personal characteristics (personal and family background, self-perception, perceptions of women, sexual preferences etc), economic factors (education, income, work) as well as attitudes towards risk (both health hazard and risk of being caught where sex work is illegal), and attitude towards relationships and sex are all likely to affect demand. Previous theoretical work has argued that stigma plays a fundamental role in determining both demand and risk, and that in particular due to the presence of stigma the demand for sex and for paid sex are not, as has been argued elsewhere, perfect substitutes. We use data from the British Sexual Attitudes Survey of 2001 to test these hypotheses. We find a positive effect of education (proxy for income), negative effects of professional status (proxies for stigma associated with buying sex), positive and significant effects of all risky behavior variables and no significant effects of variables which measure the relative degree of conservatism in morals. We conclude with some policy implications.

What aspects of shiftwork influence off-shift well-being of healthcare workers?

Characteristics of shiftwork schedules have implications for off-shift well-being. We examined the extent to which several shift characteristics (e.g., shift length, working sundays) are associated with three aspects of off-shift well-being: work-to-family conflict, physical well-being, and mental wellbeing. We also investigated whether these relationships differed in four nations. The Survey of Work and Time was completed by 906 healthcare professionals located in Australia, Brazil, Croatia, and the USA. Hierarchical multiple regression analyses supported the hypothesis that shiftwork characteristics account for significant unique variance in all three measures of well-being beyond that accounted for by work and family demands and personal characteristics. The patterns of regression weights indicated that particular shiftwork characteristics have differential relevance to indices of work-to-family conflict, physical well-being, and mental well-being. Our findings suggest that healthcare organizations should carefully consider the implications of shiftwork characteristics for off-shift well-being. Furthermore, although our findings did not indicate national differences in the nature of relationships between shift characteristics and well-being, shiftwork characteristics and demographics for healthcare professionals differ in systematic ways among nations; as such, effective solutions may be context-specific. (c) 2008 Elsevier Ltd. All rights reserved.

Personlighetsbedömning i samband med rekrytering : En studie om bemanningsbranschens personlighetsbedömning vid en rekrytering

Att medarbetare är av existentiell betydelse för en organisations överlevnad är sedan länge känt. Därmed är rekrytering en av de viktigaste funktionerna inom HR för att attrahera rätt kompetens till organisationen då en misslyckad rekrytering vanligen leder till bortkastad tid och dyra rekryteringsprocesser. Något som kommit att få allt större betydelse vid urvalet och bedömningen av nya medarbetare är kandidaters personlighet. Forskning visar att personlighetsdrag spelar en stor roll när det kommer till framtida arbetsprestationer och förmågan att göra rätt bedömningar av människor är därför central. Teorier om synen på personlighet, kompetens, kompetensbaserad rekrytering och urval samt bedömningsmetoder och personlighetsbedömning används för att analysera studiens resultat. Denna kvalitativa studies övergripande syfte var att öka förståelsen för hur rekryterare bedömer en kandidats personlighet vid en rekryteringsprocess inom bemanningsföretag. Bemanningsföretag är företag som ständigt arbetar med rekrytering och uthyrning av personal, varför ett proaktivt bemanningsarbete krävs för att skapa en konkurrensfördel på marknaden. Inför denna fallstudie kontaktades tre av den svenska bemanningsbranschens största aktörer varav två rekryterare på vardera företag deltog i semistrukturerade intervjuer. Personlighet ansågs generellt som något viktigt som samtliga rekryterare lade stor vikt vid under hela processens gång, från utformandet av kravprofilen till avslutande bedömning. Bedömningen skedde genom såväl test som intervju och referenstagning. Samtliga poängterade vikten av att alltid göra en helhetsbedömning av kandidaten och att det därmed var svårt att vikta exempelvis formella kompetenser mot personliga egenskaper. Resultatet visar att bemanningsbranschens arbete med personlighetsbedömning vid rekrytering utgår ifrån strukturerade bedömningsmetoder. Deras gedigna och proaktiva arbete med rekrytering lever upp till påståendet om att personalen är en organisations viktigaste resurs och vikten av att förstå innebörden av personlighetens betydelse i uttrycket ”rätt person på rätt plats”.