A Psicologia do trabalho e das organizações na formação do psicólogo no Brasil

This research has aimed to analyze the presence of the Work and Organizational Psychology (WOP) at the psychologist s undergraduate education after 2004 s National Curricular Guidelines in Brazil. It has investigated in 43 Brazilian undergraduate courses of Psychology how their Course Pedagogical Projects (CPPs) approach the WOP issues. For that investigation, the CPPs, the subjects programmes related to the WOP and the curriculum grid have been accurately read and analyzed. Categories created by similar studies have also been used. The studied knowledge field has been cited by 41 courses, mainly on the definition of the egress s professional profile, on the expected competences and on the psychologist s formation process lines. Moreover, 28 courses have disposed curricular emphasis on the WOP and 12 have provided professional practices on that Psychology s field. All the courses have displayed, at least, one subject related to the WOP and in 29 cases there have been found between two and six subjects concerned to that field of Psychology, occupying nearby 10% of the whole courses credit hours. It has been verified that the Work and Organizational Psychology is allied to discussions about Quality of Life and Health of the Worker, bonded to work prescriptions at the Personnel Management departments and in other places such as syndicates. Additionally, 37% (147) of the WOP s subjects concerns to the contents of the Work Psychology, 21% (81) relates to the Organizational Psychology, 18% (71) are about Industrial Psychology s topics and 14% (55) debates the field generically. The most often issues are: Recruitment and Selection (25 courses); Training, Development, Learning and Education (24); and Work and Mental Health (24). Those topics have assumed three functions: providing principles for the acting at the WOP field; tutoring psychologists to analyze their own workplaces; and offering a comprehension of the human being mediated by the Work. It has been concluded that the WOP is incorporated on the psychologist s undergraduate education by considering the increasing of its presence and the occurrence of its traditional and emergent topics

Entre o kháos e o kósmos, a demiourgía da excelência: a seleção de pessoal como regulação, normalização e mediação no contexto das novas políticas de gestão de recursos humanos

Pós-graduação em Psicologia - FCLAS

Representações sociais da Psicologia do Trabalho: o olhar de formandos em Psicologia da Universidade Federal do Pará

Este estudo percorreu questões sociais contemporâneas que envolveram o Sujeito, o Trabalho e a Psicologia na perspectiva das Representações Sociais: A formação do psicólogo do trabalho na Universidade Federal do Pará. A pesquisa identificou a Psicologia do Trabalho na visão dos estudantes concluintes do curso de Psicologia da UFPA. Analisou-se as questões paradigmáticas que a área está inserida, as vivências dos formandos nos estágios supervisionados, a questão do trabalho como fonte de identidade e as mudanças da pós-modernidade para os futuros profissionais da Psicologia do Trabalho, assim como suas perspectivas no mercado profissional. Embasou-se em Serge Moscovici (1978, 2001, 2005, 2007) e na grande teoria das Representações Sociais-RS, e em Denise Jodelet (2001, 2005, 2009) com a abordagem processual em Representações Sociais. As RS se inseriram como a teoria fundante da temática, que privilegiou as relações cotidianas a partir das comunicações humanas, que foram formadoras de representações, para a proposição de uma nova perspectiva da Psicologia Social. Optou-se pela pesquisa qualitativa e utilizou-se o Método da Explicitação do Discurso Subjacente – MEDS, para os instrumentos de coleta e análise de dados. As análises das representações apontaram para as diversas dificuldades encontradas pelos estudantes que buscavam os estágios: a substituição de atividades de estágio por pesquisas específicas sobre o mundo do trabalho e exercícios acadêmicos on line, por meio da internet; entendiam que a apropriação desses conhecimentos substitutos seriam inadequados e impróprios a alunos em formação; informaram desejar diferenciar-se dos padrões estabelecidos na área da Psicologia do Trabalho, ou seja, da visão deturpada de psicólogos que estavam a serviço da empresa e se esqueceram do trabalhador. Na questão da prática profissional, mostraram que a tentativa dos professores, em substituir os estágios por outras atividades, implicava uma ruptura do compromisso de ensino com o viés interdisciplinar e de caráter prático, explicitados nas diretrizes curriculares dos cursos de graduação da instituição. Sentiam-se desamparados e despreparados para atuação no mercado e bastante preocupados com as exigências dessa área. Todavia, vislumbravam possibilidades quando sugeriam que este campo apresentaria potencialidades inovadoras e de constante atualização, em que o papel da universidade seria fundamental e a preparação dos professores essencial à construção de uma Psicologia do Trabalho com compromisso ético e, que emergisse da prática concreta dos futuros psicólogos formados pela instituição.

Trabalho e estresse: identificação do estresse e dos estressores ocupacionais em trabalhadores de uma unidade administrativa de uma instituição pública de ensino superior (IES)

The article presents survey of public servants of a Higher Education Institution (HEI) that aimed to diagnose the presence of stress in this population, the stress phase in which individuals find themselves and the prevalence of symptoms, whether physical or psychological. This study aimed to characterize the symptomatology of the population experiencing stress and major stressors of the work context where participants act. The survey revealed that 46.6% of the participants are experiencing stress, mostly found in the resistance phase with predominantly psychological symptoms. Among the major stressors of work contexts, stood the physical environment of the workplace, sector infrastructure work, the process of professional performance evaluation adopted by IES, low recognition given to the work done and the small number of servers in certain sectors . The results revealed the presence of stress advancement of this sample and the need for appropriate policy actions and management practices of people who aim to act to minimize this phenomenon.

Kriterien effizienter Informationsverarbeitung als Prädiktoren des Karriereerfolgs

Die vorliegende Arbeit beschäftigt sich mit Kriterien effizienter und flexibler Informationsverarbeitung und deren Auswirkungen auf den Karriereerfolg. Die Kriterien Interferenz, Interferenz unter der negativen Priming-Bedingung und die Spontanflexibilität wurden in drei aufeinander aufbauenden Studien untersucht. Die Interferenzindices wurden mit einer modifizierten Form des Stroop-Tests erhoben, und das Konstrukt der Spontanflexibilität wurde mit der Gauß-Aufgabe, der Wasserumschüttaufgabe, dem Wortgruppentest und der Anagramm-Aufgabe operationalisiert. Bei diesen Aufgaben wurde eine Lösungsstrategie vorgegeben, aber es gab zusätzlich eine effizientere Lösungsstrategie, die während der Bearbeitung der Einzelaufgaben immer offensichtlicher wurde. Da die einzelnen Aufgaben nicht signifikant miteinander korrelierten, wurde im Rahmen einer Nachuntersuchung die Reliabilität über Parallelaufgaben geprüft. Für die Diagnose von Gruppenunterschieden erwiesen sich die Indikatoren der Spontanflexibilität als hinreichend reliabel. Die Wortdarbietungszeiten der Interferenzindices waren hochreliabel. Zwischen den Interferenzindices zeigte sich ein starker positiver Zusammenhang. Zur Validierung der Aufgaben wurden Beurteilungen über die berufliche Leistung der Versuchsteilnehmer herangezogen. Zwischen den einzelnen Beurteilungskriterien zeigten sich hohe Zusammenhänge. Die Gauß-Aufgabe korrelierte mit einem Beurteilungskriterium, dessen Verhaltensbeschreibungen sehr gut mit der Definition der Spontanflexibilität übereinstimmten. Die Wasserumschüttaufgabe korrelierte mit einem Beurteilungskriterium, welches eher eine durch die Situation herausgeforderte Flexibilität widerspiegelt. Die Interferenzindikatoren korrelierten mit Beurteilungskriterien, die zum einen die Fähigkeit zum Aufbauen von professionellen Beziehungen und zum anderen die Effizienz und den Qualitätsstandard eines Mitarbeiters bewerteten. Aufgrund der replizierten Zusammenhänge kann davon ausgegangen werden, dass die Interferenz, die Interferenz unter der negativen Priming-Bedingung, die Spontanflexibilität und die herausgeforderte Flexibilität Einfluss auf den Karriereerfolg eines Mitarbeiters nehmen. Aus diesem Grund bieten sich im Bereich der Arbeits- und Organisationspsychologie vielversprechende Einsatzmöglichkeiten für die in dieser Untersuchung entwickelten Tests an.

Enhancing Workers’ Well-Being. Scientific and social relevance of managing stress in the workplace

Purpose. Despite work-related stress is one of the most studied topic in organizational psychology, many aspects as for example the use of different measures (e.g. subjective and objective, qualitative and quantitative) are still under debate. According to this, in order to enhance knowledge concerning which factors and processes contribute to create healthy workplaces, this thesis is composed by four different studies aiming to understand: a) the role of relevant antecedents (e.g. leadership, job demands, work-family conflict, social support etc.) and outcomes (e.g. workplace phobia, absenteeism etc.) of work-related stress; and b) how to manage psychosocial risk factors in the workplace. The studies. The first study focused on how disagreement between supervisors and their employees on leadership style (transformational and transactional) could affect workers well-being and work team variables. The second and third study used both subjective and objective data in order to increase the quality of the reliability of the results gained. Particularly, the second study focused on job demand and its relationship with objective sickness leave. Findings showed that despite there is no direct relationship between these two variables, job demand affects work-family conflict, which in turn affect exhaustion, which leads to absenteeism. The third study analysed the role of a new concept never studied before in organizational settings (workplace phobia), as a health outcome in the JD-R model, demonstrating also its relationship with absenteeism. The last study highlighted the added value of using the mixed methods research approach in order to detect and analyse context-specific job demands which could affects workers’ health. Conclusion. The findings of this thesis answered both to open questions in the scientific literature and to the social request of managing psychosocial risk factors in the workplace in order to enhance workers well-being.

Job Burnout in Public Accounting: Understanding Gender Differences

Job burnout is linked to job outcomes in public accounting professionals (Fogarty et al., 2000; Jones et al., 2010; Jones et al., 2012). Although women and men have entered the profession in relatively equal numbers, there is a significantly lower percentage of women partners (AICPA, 2011). Extant research has not sufficiently explored how burnout may affect the genders distinctly and whether these differences may lend insight as to women’s choices to exit. A large participant group with a similar proportion of women (n=836) and men (n=845) allowed examination of the burnout construct on a more profound level than extant studies. The three dimensions of job burnout in women and men public accountants were analyzed, not only in total, but also by functional area and position level. Overall findings are that women report higher levels of reduced personal accomplishment and men report higher levels of depersonalization. In light of these findings, suggestions are made for firm and individual actions that may mitigate the intensity of burnout experienced by both women and men public accountants.

Role Stress and Job Outcomes in Public Accounting: Have the Gender Experiences Converged?

Using data collected from professionals in a large U.S. national public accounting firm, we explored gender differences in perceived levels of role stress and job outcomes as well as the effects of a healthy lifestyle as a coping mechanism for role stress, burnout and related job outcomes. Our large sample size (1,681) and equal participation by women (49.7%) and men (50.3%) allowed us to analyze the causal relationships of these variables using a previously tested multi-disciplinary research model (Jones, Norman, & Wier, 2010). We found that women and men perceive similar levels of role stress as defined by role ambiguity and role overload, and that women perceive less role conflict. Men and women perceive similar levels of job satisfaction and job performance. Contrary to earlier studies, women do not report higher levels of turnover intentions. Results show that efforts of the public accounting firms over the past decade may be somewhat successful in reducing the levels of role stress and turnover intentions among women. Another plausible explanation could be that an expansionist theory of gender, work and family (Barnett & Hyde, 2001) may now be responsible for improved well-being of females to the point where the genders have converged in their experience of role stress and job outcomes in public accounting.

The long arm of time pressure at work: Cognitive failure and commuting near-accidents

This study tests whether cognitive failures mediate effects of work-related time pressure and time control on commuting accidents and near-accidents. Participants were 83 employees (56% female) who each commuted between their regular place of residence and place of work using vehicles. The Workplace Cognitive Failure Scale (WCFS) asked for the frequency of failure in memory function, failure in attention regulation, and failure in action execution. Time pressure and time control at work were assessed by the Instrument for Stress Oriented Task Analysis (ISTA). Commuting accidents in the last 12 months were reported by 10% of participants, and half of the sample reported commuting near-accidents in the last 4 weeks. Cognitive failure significantly mediated the influence of time pressure at work on near-accidents even when age, gender, neuroticism, conscientiousness, commuting duration, commuting distance, and time pressure during commuting were controlled for. Time control was negatively related to cognitive failure and neuroticism, but no association with commuting accidents or near-accidents was found. Time pressure at work is likely to increase cognitive load. Time pressure might, therefore, increase cognitive failures during work and also during commuting. Hence, time pressure at work can decrease commuting safety. The result suggests a reduction of time pressure at work should improve commuting safety.

Gender differences in the association of a high quality job and self-esteem over time: A multiwave study

High self-esteem often predicts job-related outcomes, such as high job satisfaction or high status. Theoretically, high quality jobs (HQJs) should be important for self-esteem, as they enable people to use a variety of skills and attribute accomplishments to themselves, but research findings are mixed. We expected reciprocal relationships between self-esteem and HQJ. However, as work often is more important for the status of men, we expected HQJ to have a stronger influence on self-esteem for men as compared to women. Conversely, task-related achievements violate gender stereotypes for women, who may need high self-esteem to obtain HQJs. In a 4-year cross-lagged panel analysis with 325 young workers, self-esteem predicted HQJ; the lagged effect from HQJ on self-esteem was marginally significant. In line with the hypotheses, the multigroup model showed a significant path only from self-esteem to HQJ for women, and from HQJ to self-esteem for men. The reverse effect was not found for women, and only marginally significant for men. Overall, although there were some indications for reciprocal effects, our findings suggest that women need high self-esteem to obtain HQJs to a greater degree than men, and that men base their self-esteem on HQJs to a greater extent than women.