Cultural feelings and the making of meaning

Cultural feelings are an undertheorised area of the human experience which are recently gaining attention and which need to be understood in the context of museum visitor studies where they are largely ignored. Drawing on a long-term narrative study of global visitors to the Museum of New Zealand Te Papa Tongarewa (Te Papa), this paper unearths the conditions of meaning-making or hermeneutic foundations that facilitate the subsequent processes of meaning-making or interpretations. It argues that the engagement with a museum space starts on a sensory, emotive and embodied level. Visitors’ narrations of their visit to the museum reveal that emotions and feelings are not separate stages of the museum experience but are continuously interwoven with intellectual and interpretive processes. Importantly, the empirical evidence shows that certain meanings remain on an embodied level as an ‘internal understanding’ and resist any verbal ‘expressibility’. The conditions flow into the processes of meaning-making during cross-cultural encounters within the material museum world. Here, feelings enter into the realm of culture and thus into the experience of heritage.

Innovations in knowledge processing and decision making in agent-based systems

This chapter introduces knowledge processing and decision making using agent-based technologies. The importance of creating effective and efficient computerized systems for extracting information and processing knowledge as well as for supporting decision making activities is highlighted. Then, an overview covering agent-based software tools and development methodologies, and usability and challenges of agent-based systems in industrial applications is presented. The contribution of each chapter included in this book is also described.

Place-taking and place-making in waterfront renewal, Australia

Waterfront and port zones around the world have long been subject to change, as they have variously been used for trade, waste disposal, leisure and most recently for urban re-imagining, spectacle and lifestyle housing. While such a narrative has been well explored in the urban studies literature, another element of port development – its relation to imperialism and colonisation has not. In the case of colonized countries – such as Australia, but also Canada, the United States and across Africa and Asia – waterfronts were often the entry points of imperial occupancy and key sites for colonial trade and industry. Contestation over how to value and use these sites is integral to their constitution as landscapes, as place taking becomes part of their place making. It will be argued, using case studies drawn from Adelaide and Melbourne in Australia that these sites register a range of culturally-specific imprints connected to the colonisation process. For Indigenous Australians, sea country was indistinguishable from land, but subsequent assessments have seen land demarcated from the ocean, water defiled and obliterated, slums designated but then redeveloped and the Indigenous present rendered benign through its symbolic re-presentation. This post-colonial reading will correlate the divide between land and water with those who have the imperial and class power to define this elemental boundary to add a new dimension to studies of waterfronts.

Midwifery work and the making of narrative

This paper draws on a study of birth support conducted across three Melbourne maternity units. Midwife informants were asked to participate in semistructured interviews with two researchers and describe the activity and role of lay birth support people. In the course of the study, the activity of the midwives themselves became a research focus. The study found that one of the key tasks midwives described was assisting birthing women to develop and negotiate satisfactory birth narratives that could encompass the intense and sometimes difficult experience of birth. Midwife informants offered strategies for the development of such narratives as part of their professional and personal labour in the birth room.

Consensual commitment: a grounded theory of the meso-level influence of organizational design on leadership and decision-making

This research examined the relationship between organizational design and leadership in decision-making teams. It used a grounded theory-based qualitative research design. The validity of the research was enhanced by data triangulation, wherein quantitative psychometric data augmented the qualitative data that are traditionally used. The research was based upon two organizations within the substantive setting of the knowledge industry. The higher order category of consensual commitment explained effective decision-making. At the meso-level of leadership modeling, organizational design influenced both leadership style and decision-making. Specifically, an organizational design that generated lateral job roles and a relational leadership orientation was found to enhance consensual commitment, and provided a level of assurance against dysfunctional team dynamics. © 2009 Elsevier Inc. All rights reserved.