O Papel das Agências de Viagens e Turismo no Desenvolvimento do Turismo Emissor e Receptor

Devido a mudanças tecnológicas e da globalização, o turismo vem passando por grandes transformações, permitindo um maior acesso às informações e uma maior aproximação entre o consumidor e o mercado turístico. O papel das agências de viagens e turismo (AVT’s) é de fundamental importância para o desenvolvimento da actividade turística de um país. Face a isto, as AVT’s devem aderir ao novo cenário, procurando acompanhar a evolução, renovando e actualizando sempre os seus serviços. O presente estudo tem por objectivo avaliar o papel das AVT’s da ilha de São Vicente, no âmbito do turismo emissor e receptor. Foi realizado um estudo de caso, incluindo os doze representantes das AVT’s da ilha de S. Vicente, com excepção das empresas exclusivamente marítimas. Foi usado um guião de entrevistas para a obtenção de dados relacionados aos responsáveis dos serviços, a empresa, aos colaboradores internos, clientes, serviços oferecidos, sazonalidade e sua problemática, parceiros, as tecnologias de informação e as perspectivas futuras. As informações foram analisadas sob um enquadramento teórico e prático. Constatou-se que sete agências dedicam-se ao turismo emissor e receptor, três ao turismo emissor, e duas ao receptor. Foi possível observar que as AVT’s apresentam semelhanças na prestação de serviços e a maioria tem a preocupação de acompanhar as exigências actuais do turismo. Pode-se concluir que o turismo emissor e receptor estão bem representados pelas AVT’s de São Vicente. Technological changes and globalization has allowed big transformations in Tourism, greater access to information and a closer relationship between the consumer and tourist market. The role of the Travel and Tourism Agencies (TTA) has fundamental importance for the tourism development in a country, and they must adhere to the new environment, trying to follow the evolution, always renewing and updating their services. The present study aims to evaluate the role of TTA’s in São Vicente Island, in the field of inbound and outbound tourism. It was conducted a case study, including 12 representatives of TTA's in São Vicente, with exception of shipping companies. It was used a scripted interview to obtain data about the service delegate, the company, internal employees, customers, offered services, seasonality and its problems, partners, information technology and future prospects. Data were analyzed from a theoretical and practical view. It was found that seven agencies dedicated to inbound and outbound tourism, three to outbound and two to inbound. The TTA’s have similarities in service delivery and most have the concern to keep up with current demands of tourism. It can be concluded that inbound and outbound tourism are well represented by TTA’s in São Vicente.

Demographic and behavioral factors associated with adolescent pregnancy in Switzerland.

Switzerland has the lowest adolescent fertility rate in Western Europe. According to data collected in 1993 as part of the Swiss Multicentre Adolescent Survey on Health, 5% of 1,726 sexually active adolescents in a group of 3,993 15-20-year-old women enrolled in academic or vocational classes had ever been pregnant; most of these women (80%) had terminated their pregnancy. Adolescents who had ever been pregnant did not differ significantly from those who had not by demographic characteristics. Multiple logistic regression analysis identified seven factors associated with pregnancy: having had four or more sexual partners; not having used contraceptives at first intercourse; ever use of less-effective contraceptive methods; having used illicit drugs during the last 30 days; living apart from one's parents; recently experiencing stress; and perceiving a lack of future prospects.

Construction of Pseudomonas strains with improved biocontrol activity

Selected strains of fluorescent pseudomonads suppress various plant diseases caused by soil-borne pathogenic fungi, by a blend of several mechanisms including aggressive root colonization, antibiosis, competition for nutrients, induction of resistance in the plant, and enzymatic attack of the pathogen. These traits are amenable to genetic analysis and, therefore, to modification by genetic engineering. Biocontrol activities of Pseudomonas spp. have been enhanced in two ways: (i) by overexpression of traits known to involved in diseaese suppression, and (ii) by introduction of additional beneficial traits into strains having basal biocontrol activities. Under experimental conditions in microcosms, a number of genetically modified Pseudomonas strains have given promising results. It remains to be seen whether such strains will be superior to the best naturally occurring strains, applied singly or in combination, under greenhouse and field conditions.

The use of ISO 9001 quality standard in higher education institution libraries

[eng] ISO standard 9001 is one of a set of management tools that libraries have adopted in recent years. This article focuses on libraries in higher education institutions that have received ISO certification of their quality management systems (ISO standard 9001:2000). We examine their reasons for seeking certification and the advantages and difficulties they have encountered in applying this ISO standard. Finally, we consider the future prospects of ISO standard 9001 in university libraries.

L'ús de la norma de qualitat ISO 9001 a les biblioteques d'institucions d'educació superior

[eng] ISO standard 9001 is one of a set of management tools that libraries have adopted in recent years. This article focuses on libraries in higher education institutions that have received ISO certification of their quality management systems (ISO standard 9001:2000). We examine their reasons for seeking certification and the advantages and difficulties they have encountered in applying this ISO standard. Finally, we consider the future prospects of ISO standard 9001 in university libraries.

El uso de la norma de calidad ISO 9001 en las bibliotecas de instituciones de educación superior

[eng] ISO standard 9001 is one of a set of management tools that libraries have adopted in recent years. This article focuses on libraries in higher education institutions that have received ISO certification of their quality management systems (ISO standard 9001:2000). We examine their reasons for seeking certification and the advantages and difficulties they have encountered in applying this ISO standard. Finally, we consider the future prospects of ISO standard 9001 in university libraries.

High-grade gliomas: reality and hopes.

In this issue of the Chinese Journal of Cancer, European experts review current standards, trends, and future prospects in the difficult domain of high-grade glioma. In all fields covered by the different authors, the progress has been impressive. For example, discoveries at the molecular level have already impacted imaging, surgery, radiotherapy, and systemic therapies, and they are expected to play an increasing role in the management of these cancers. The European Organization for Research and Treatment of Cancer (EORTC) has pioneered new treatment strategies and contributed to new standards. The articles in this issue will cover basic molecular biological principles applicable today, novel surgical approaches, innovations in radiotherapy planning and delivery, evidence-based standards for radiotherapy alone or combined with chemotherapy, current standards and novel approaches for systemic treatments, and the important but often neglected field of health-related quality of life. Despite the advances described in these articles, the overall prognosis of high-grade glioma, especially glioblastoma, remains poor, and more research is needed to address this problem.

Temporal changes in mosquito abundance (Culex pipiens), avian malaria prevalence and lineage composition

Background: Knowledge on the temporal dynamics of host/vector/parasite interactions is a pre-requisite to further address relevant questions in the fields of epidemiology and evolutionary ecology of infectious diseases. In studies of avian malaria, the natural history of Plasmodium parasites with their natural mosquito vectors, however, is mostly unknown. Methods: Using artificial water containers placed in the field, we monitored the relative abundance of parous females of Culex pipiens mosquitoes during two years (2010-2011), in a population in western Switzerland. Additionally, we used molecular tools to examine changes in avian malaria prevalence and Plasmodium lineage composition in female C. pipiens caught throughout one field season (April-August) in 2011. Results: C. pipiens relative abundance varied both between years and months, and was associated with temperature fluctuations. Total Plasmodium prevalence was high and increased from spring to summer months (13.1-20.3%). The Plasmodium community was composed of seven different lineages including P. relictum (SGS1, GRW11 and PADOM02 lineages), P. vaughani (lineage SYAT05) and other Plasmodium spp. (AFTRU5, PADOM1, COLL1). The most prevalent lineages, P. vaughani (lineage SYAT05) and P. relictum (lineage SGS1), were consistently found between years, although they had antagonistic dominance patterns during the season survey. Conclusions: Our results suggest that the time window of analysis is critical in evaluating changes in the community of avian malaria lineages infecting mosquitoes. The potential determinants of the observed changes as well as their implications for future prospects on avian malaria are discussed.

Regulation of mucoidy in the biological control agent Pseudomonas fluorescens CHA0 and construction of an exopolysaccharide-overproducing variant

Pseudomonas fluorescens CHA0, an effective biological control agent of soilborne plant diseases, is naturally non-mucoid. We have isolated a highly mucoid Tn5 insertion mutant of strain CHA0. The mucoid phenotype was found to be due to the overproduction of exopolysaccharide (EPS), as a result of a mutation in the mucA gene. The wild-type mucA gene was cloned by a two-step, Tn5-dependent cloning procedure previously described and the deduced amino acid sequence showed 71% identity with MucA of P. aeruginosa, a negative regulator of the alternative sigma factor AlgU (=s22, sE). As in P. aeruginosa, mucA is preceded by the algU gene encoding s22 (91% identity at the amino acid sequence level). A mucA in-frame deletion mutant of CHA0 overproduced EPS and formed mucoid colonies, whereas an algU in-frame deletion mutant showed a non-mucoid phenotype. Pyoluteorin, an antibiotic produced by P. fluorescens, was found to be entrapped in EPS of a mucoid mutant. In natural soil, mucoidy negatively affected survival of the bacteria, suggesting that under these conditions the potential to produce abundant EPS does not confer a selective advantage on the bacteria.

Medio siglo de cambios paisajísticos en la montaña mediterránea. Percepción y valoración social del paisaje en la alta Garrotxa (Girona)

Rural depopulation and abandonment of farming activities have resulted in an intense transformation of the characteristic landscapes of Mediterranean mountains. A dynamic characterized by an intense process of expansion of forested cover in detriment to livestock and agricultural areas. This process, which produces effects such as biodiversity and cultural heritage loss and contributes to the spread of wildfires, can be mapped, quantified and described with high accuracy through the means of digital mapping, geographic information systems and landscape indexes. But what is the perception and valuation of these changes by the stakeholders involved in the management of these territories? This article attempts to answer this question in the protected area of Alta Garrotxa (Girona), where a strong correlation between landscape dynamics and their perception by the stakeholders is revealed. On the other hand, the valuation and future prospects produce diverse and often contradictory points of views that illustrate the existing difficulties to management

Smart antennas: state of the art

Aim of this contribution is to illustrate the state of the art of smart antenna research from several perspectives. The bow is drawn from transmitter issues via channel measurements and modeling, receiver signal processing, network aspects, technological challenges towards first smart antenna applications and current status of standardization. Moreover, some future prospects of different disciplines in smart antenna research are given.

Yliopistosäätiöiden taloudellinen analyysi ja sijoitustoiminta

Yliopistotukisäätiöt omaavat kohtalaisen paljon sijoitettavaa omaisuutta. Tässä tutkielmassa tutkitaan sitä, millainen tukisäätiöiden taloudellinen asema on ollut, ja millaista sijoitustoimintaa ja allokointia säätiöistä voidaan löytää. Tutkielman kohteena on kahdeksan suomalaista yliopistotukisäätiötä. Tutkimusaineisto koostuu säätiöiden tilinpäätösaineistosta vuosilta 2001-2005. Lisäksi tutkimusta varten on haastateltu mukana olleiden säätiöiden edustajia sekä kahta varainhoitajaa. Tutkielmassa käytetään kvantitatiivisia ja kvalitatiivisia tutkimusmenetelmiä. Tutkimuksessa tutustuttiin säätiöiden sijoitustoimintaan tutkimalla säätiöiden sijoitus- ja toimintastrategioita, varainhoidon järjestämistä, varojen allokaatiota sekä tulevaisuudennäkymiä. Tutkimustulosten perusteella voidaan havaita esimerkiksi, että säätiöiden sijoitustoimintaa kuvaa turvallisen ja varman tuoton turvaavan sijoittamisen vaatimus sekä mahdollisimman pitkä sijoitushorisontti. Säätiöiden väliltä löytyi kuitenkin myös jonkin verran eroja sijoitustoiminnassa.

Market Potential and Demand Drivers for a Special Laminating Paper: Implementation of Market Research

Tutkimuksen tavoitteena oli selvittää raaka-aineena käytettävän paloa hidastavan laminaattipaperin markkinapotentiaali sekä kysyntä Euroopassa. Näiden kehitystä arvioitiin analysoimalla kysyntään vaikuttavia tekijöitä. Tutkimusmetodologiassa yhdistyivät useat lähestymistavat, pääasiassa käytettiin kuvailevaa ja ennustavaa tutkimusotetta. Tutkimus perustui sekä primaari että sekundaaritietoon. Primaaritietoa hankittiin tuotteen käyttäjiltä, myyntiedustajilta sekä haastattelemalla tuottajayrityksen henkilökuntaa. Sekundaaritietoa kerättiin myös, mutta tutkimuksen tavoitteisiin liittyviä lähteitä ei ollut runsaasti saatavilla. Tästä syystä primaaritiedolla oli tutkimuksessa hieman tärkeämpi rooli kuin sekundaaritiedolla, mikä on yleistä teollisessa markkinatutkimuksessa. Tuotteen tulevaisuuden näkymät vaikuttavat melko hyviltä. Teoreettinen markkinapotentiaali on suuri verrattuna nykyiseen myyntimäärään, myyntimäärän kasvattaminen vaatii kuitenkin tiettyjä toimenpiteitä. Tulevaisuudessa huomiota tulisi kiinnittää tuotekuvaan, hinnoitteluun ja laadun kokonaisvaltaiseen maksimointiin. Tutkimuksessa havaittiin suuntauksia kysynnän kasvusta tulevien parin vuoden aikana. Myös teoreettinen markkinapotentiaali voisi kasvaa, koska paloa hidastavien laminaattien kysyntä vaikuttaa kasvavan Euroopassa erityisesti rakennusalalla.

Vaasan kaukolämmön kehittämissuunnitelma

Tämän työn tarkoituksena on tarkastella tulevaisuuden kehitysnäkymien vaikutusta Vaasan kaukolämpötoimintaan. Komartekin Flowra 32 verkostolaskentaohjelman avulla tutkitaan kaukolämpöverkon siirtokykyä nykyisissä ja tulevaisuuden kuormitustilanteissa. Työn yhteydessä laaditaan kaukolämmityksen kasvuennuste seuraavalle kymmenelle vuodelle ja selvitetään mitoituslämpötilaa -29°C vastaava teho tilastollisen analyysin avulla. Lisäksi tutkitaan mahdollisia ratkaisuja huippu- ja varatehon tuottamiseksi. Tarkastelun kohteena on myös lämmön lyhytaikaisvarastoinnin kannattavuus energianhankintajärjestelmässä. Kaukolämpöverkon siirtokyky on tarkastelun perusteella kohtalaisen hyvä, mutta liittymistehojen kasvaessa paine-erot verkon häntäpäässä jäävät liian alhaisiksi. Paras ratkaisu paine-ero ongelmaan on rakentaa välipumppaamo Hovioikeudenpuistoon. Tarkastelun perusteella kaukolämmön varatehon lisätarve on kymmenen vuoden kuluttua noin 40 MW ja varatehoksi on kannattavinta rakentaa raskasta polttoöljyä käyttävä lämpökeskus. Lämmön lyhytaikaisvarastointi on nykyisillä energianhinnoilla kohtalaisen kannattavaa varsinkin, jos Kauppa- ja teollisuusministeriö myöntää hankkeelle täyden 30%:n investointiavustuksen.

Kaakkois-Suomen metsäklusterin innovatiiviset kehittämisprosessit

Avoin globaali liiketoimintaympäristö tuo jatkuvasti uusia haasteita metsäteollisuudelle ja sitä kautta koko metsäklusterille, ja kilpailussa menestyminen edellyttää proaktiivista lähestymistapaa. Diplomityön tarkoituksena on kartoittaa metsäklusterin tulevaisuudennäkymiä sekä esittää näkemyksiä ja ajatuksia siitä, miten Kaakkois-Suomen osaamiskeskus (Koske) voisi jatkossa omalta osaltaan edesauttaa Kaakkois-Suomen metsäklusterin edellytyksiä menestyä globaalissa kilpailussa. Työssä on hyödynnetty skenaariomenetelmää, jonka tuloksena syntyi metsäklusterin skenaarionelikenttä. Tutkimus toi esille myös näkemyksiä siitä, mitä skenaarionelikentän skenaarioista Kaakkois-Suomessa tulisi lähteä aktiivisesti tavoittelemaan, ja millaisia toimenpiteitä tämä edellyttää. Kun perinteiset kilpailuedun lähteet murentuvat, ja tuotanto sekä kysyntä siirtyvät yhä enemmän nouseville talousalueille, on toimintatavoissa tapahduttava merkittäviä muutoksia. Tavoiteltava skenaario mahdollistaa pääsyn uusille kasvumarkkinoille innovatiivisuuden ja asiakaslähtöisyyden kautta sekä edellyttää tehokkaamman metsäklusteria tukevan innovaatioketjun rakentamista, eli panostusta alueelliseen innovaatioympäristöön. Mallissa tuetaan pienten, innovatiivisten, yritysten alkutaivalta tarjoamalla niille tukea, osaamista ja rahoitusta. Innovaatioympäristön kehittäminen voisi tapahtua laajan alueellisen ohjelman avulla. Kuitenkin myös pienemmillä kehityshankkeilla on tärkeä merkitys päämäärien saavuttamisessa.